Melody was fabulous to work with! Very reasonable pricing! And the installers took their time,…read moredidn't rush. Didn't leave a mess. Installed our new carpet perfectly. Looks great! Thanks so much! Now having them bid bathrooms and downstairs flooring for in the near future. Definitely recommended. I did price around and they had the best pricing & best reviews around. Don't pass them by, you won't regret it. Carpet: WINDY CITY III/6107 COTTONWOOD

Tony Strangeway is a terrible salesman. Work with someone else if at all possible…read more When we first contacted the company, he said an estimate would be no problem. He came in and measured, suggested we install over the existing tile, and told me he would have the estimate to me by noon the next day. Noon came, no estimate. Then he said it would be the end of the day. End of the day came, no estimate. Then he said it would be the next day. Next day ended, no estimate. Same the next day. Finally got our estimate. I asked if we could schedule work. He said he was on vacation but would get back to me within a week with a scheduled date. End of the week came, no scheduled date. Then he said he would let me know by Monday. Monday came, no scheduled date. Then he went on about how they can't schedule a solid date because of unforeseen events and because the contractors they use don't actually know when they can do the project until four days prior. But for about three weeks I was told "about two weeks". My daughter and I are disabled. We needed to make sure we were not in the house during installation, which meant I had to request time off work and we had to make plans. Which you obviously can't do if you have no solid date. This went on for weeks with him not being communicative or keeping any of his word, ever. Not one thing he said would happen actually happened. Finally get a date, but I'm told that it's not solid (even though it's literally in the contract). I told him about our unique situation, and his response was, "It really won't be that big of a deal. It should not inconvenience you." Which is not how you respond to a disabled person explaining their disabilities. The day comes. The installer tells us we need to avoid the room (which is our living room) for about three days because of the fumes. I was not told this ahead of time and this is pertinent as it relates directly to our disabilities. I inquired with Tony. His response? "I don't know much about tile installations." I told him this has nothing to do with carpet being installed over tile, it has to do with the adhesive being used. His response? "I know." Then why was the tile comment a relevant response to my concern? Carpet gets installed. Then, one or two days later, it lifts. All the edges came right up. It's as if they cut the carpet in the shape of the room and just set it down. It is not tacked down on any edge. Tony's response? "Oh it's a tile installation. Those are harder." Regardless the carpet should not be lifting. At this point I'd asked to speak with the owner repeatedly and Tony mostly ignored my request. He said he would send someone out that day to fix it. I followed up three hours later. "Oh it won't actually be today, sorry." I'd had it. I told him it needs to be today as this is now a safety issue for my daughter, and I demanded to speak with the owner again (with still no acknowledgment of that request). Installers came late that day. Tony said it would take them an hour. After 2 1/2 hours, it was 10pm and they finally finished. But they openly stated they didn't move the couch or fix the area behind the couch. And the carpet started lifting again the next morning. The owner finally called me. He came and walked the project. He saw the issues. He came and brought someone to fix them himself. They stapled all the edges down. I still had to pay full price for all of this. Cost over $3,000, and that does not feel like a fair price for the quality of work I received. I have no confidence the carpet will stay down over time. Guess we will see. Work with another company. I've done enough home projects and flooring projects to know this is not how it should go on any level.

We were getting quotes for countertops, really shocked at how different the same product was from…read moreone to another company. These guys were so reasonably priced that we went with their quote. Just got installed last Saturday and could not be happier. Their installers and fabricators are awesome. Great job!

I have nothing but good things to say about this company. I purchased my new counterto it is…read moreabsolutely becaus! When I order I was told it could be 3 to 4 weeks. It was delivered and installed the pin a little over two weeks. I had constant communication. The installers were awesome. They did a fantastic job. I cannot say enough good about this company. Check them out. They too great service for you. You'll get a great product thank you thank you thank you for a great installation and getting exactly what I wanted. !!!!

Hired Albert Griffith and Sons flooring to refinish my hardwood floors. They were extremely…read moreprofessional, had excellent communication before, during and after the project, and I could not be happier with the end result. It looks fantastic. The guys that came out to do the work had many years of experience. They explained everything to me in great detail. I highly recommend this company.

These folks are really nice, and the price was just right. Definitely recommend checking out all…read moretheir flooring options.

Great selection and quality work. Vogt installed carpet throughout most of my home and was very…read moreprofessional from beginning to end. Their wide selection and professional sales staff helped us to find a carpet that made our home look top notch. Our kitchen will be next and they will be out go to spot. Liked the idea that they are family owned and even Elvis, the owners dog, made things all the more enjoyable. Highly recommend.

Best overall price for the specific flooring brand I was looking for, also the transaction went…read moresmoothly. That's a big deal these days.

From day one with our sales rep to the project completion the company has done a superlative job…read moreof communication and execution. Our PM Tom and our salesperson Amanda were on top of everything and stayed involved throughout. The actual installers and demo crew went above and beyond expectations. We are very happy with this project and love how our new floors look throughout.

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

We used Albert Griffith & Sons for a large project that included replacing flooring with new…read morehardwood and refinishing existing wood. This job also included installing new wood stair treads and stair landing. Everything matches PERFECTLY, and everyone was great to work with from start to finish. I recommend them to so many people - they are with you through the entire process of planning, color selection, etc. and also are happy to answer any questions!

We have solid oak floors that were 22 years old. Denny and his crew came and re-sanded the floors,…read moreand replaced the carpeting in the living room and dining room with matching oak. Then they refinished everything. It looks spectacular! You can't tell that there was carpeting in the other rooms, everything flows seamlessly. We changed the finish color, and asked the guys to help us figure out what color to use. They asked us a few questions, and then came back from the truck with 4 colors, and all 4 seemed perfect. They really simplified the decision making process for us, which we really appreciated. They accommodated our schedule, so we could be out of town while they worked. We didn't worry a bit about being away when they came. Came back to beautiful gleaming floors! Denny and the entire crew are extremely polite, professional, and very patient (we had lots of questions). I am so glad we called them! I highly recommend them and would definitely have them back, if we need this done again. Thank you, Denny!

-Reliable -Quick Installation…read more-Thoughtful installation -Best price quote BY FAR on multiple floors compared to companies from Indy, Anderson/Muncie and Kokomo(I went everywhere looking for the perfect floor!) -Best installation quote -Ethical and trustworthy personality -Hard worker I found his shop just randomly passing by and found flooring I loved there. He got me the best quote by far from anyone I had asked. Unfortunately when he called back to the manufacturer to get the amount I needed, they had discontinued the flooring and had a few hundred sq ft. Less than what I needed. He worked for 2-3 more days trying to acquire more of the flooring from different sources, but we still ended up a bit shy. Meanwhile any of the flooring stores I checked with confirmed it was discontinued and they didn't have any either. His hard work to really try to get that floor for me impressed me. I found another flooring I liked and he worked hard to get me the best price on that floor and he did, in comparison for my square footage, he saved me thousands. So, best price, BY FAR. Then, asking for installation, he charged way under anyone else. I felt super comfortable with him doing installation since the majority of his work if flooring restoration-he's obviously very knowledgeable in flooring. I wasn't wrong, he took so many extra thoughtful steps to help make sure everything looked AMAZING in our house. Installation took a couple days because we did almost 2k square feet. He was so considerate as he started new rooms, if he didn't finish them for the night, he made sure to leave them livable so we could still get to our beds and sleep for the night. I felt comfortable with his crew to leave during the day while they were installing as well. They were all nice, professional and trustworthy. I will definitely use Louis in the future. There was literally nothing I didn't like and our floors look....amazing!! I only have one picture not on my phone, but it all looks as perfect as this photo!

They are no longer in business or at this address. Our first experience with them was excellent.read more