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Cowboy Aviation

4.5 (2 reviews)

Cowboy Aviation Photos

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1 year ago

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12 years ago

The staff is friendly and efficient. Had basic amenities for a few hours stay but the internet is so so slow.

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Cheyenne Regional Airport Board - Gate

Cheyenne Regional Airport Board

1.0(2 reviews)
46.2 mi

They bit off more than they could chew with this airport…read more 1) Not enough area to sit when waiting prior to going through security. 2) Did not make an announcement loud enough stating that they do not accept electronic tickets. So I (and several others) had to leave the miserably slow security line to go back to the counter just to wait for someone to print off our tickets. While at the counter we had to wait 15 minutes to have someone meet us since they are highly understaffed here.When we did get back into the security line we realized that one of our tickets printed were for another person, not someone under our reservation so we had to go back again to the counter to get the correct ticket. 3) When we did get to the gate area we were welcomed with the fun news that 25 people (out of the 52 seats available on the plane) needed to volunteer (or get voluntold) to give up their seats due to weight restrictions. 4) security took 45 minutes to get through partially because people took forever to take their shoes off; partially because they do not have the ticket/ID checking apparatus in a convenient spot. Also, the gentleman who was checking the tickets/IDs were helping people get their bags situated. Yes, it was nice of him but it slowed down the entire security process. Our flight was initially scheduled to leave at 11:20 and at 1:15 we were FINALLY able to being boarding. For the most part the staff was pleasant and the facility is beautiful but they were highly unprepared to open this facility. They need more people working, better announcement system, and a better security line. The old AA flights out of the old building went without a hitch several years ago and I was very disappointed in how everything was handled today. I hope that they are able to get everything ironed out or they will loose a lot of customers.

This terminal is so poorly designed,and so much wasted space. Can't view the passengers boarding…read morethe flight unless you go stand out in the weather. And you also after slipping on the ice covered ramp from the plane have to again wait for your bag outside in the cold, and windy weather. Who designed, and worse off approved this outdated terminal?

Great Lakes Air - The one and only baggage area at Cheyenne Regional Airport.

Great Lakes Air

1.3(6 reviews)
45.7 mi

It's the 21st Century, GLA - come and join at least the 20th!…read more They will allow you to book online; however, you have to do all your check in at the counter. They codeshare their flights; my flight from Denver, CO to Chadron, NE was codeshared with Frontier & United. When I asked to be seated in the front of the plane, I was given a "provisional" seat due to the fact that those seats are reserved for the other carriers. The gate said "No!" to my seating, and moved me back. The irony being, of course, is that no one was in those seats during the flight. And if they'd had an electronic system, they'd have known that in the first place. The flight attendant was good, and the personnel were friendly. But - and I know it's hard for a regional carrier like this - they need to upgrade their systems to continue to compete. Then again, maybe they don't care about that - it's not like there's too many carriers clambering to go to Chadron.

Update: just received a full refund from Great Lakes Airlines thanks to the most wonderful credit…read morecard company on the planet, American Express. If you decide to travel on Great Lakes and they do not provide the service you pay for be sure to send a dispute through your credit card company. I cannot believe how quickly we were able to get all of our money back! I will never ever consider flying on this airline for the rest of my life.

Photos
Great Lakes Air - The one and only restaurant... not open...perhaps later today someone appears to pour drinks and cook food...perhaps...!!!

The one and only restaurant... not open...perhaps later today someone appears to pour drinks and cook food...perhaps...!!!

Great Lakes Air - TSA Security...to the only gate at this airport...only one airline fly's in and out of Cheyenne.

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TSA Security...to the only gate at this airport...only one airline fly's in and out of Cheyenne.

Cowboy Aviation - airports - Updated May 2026

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