Not a good option for rehab or skilled nursing care. Residents are ignored for long periods of…read moretime. Administration is not involved.

My late mother lived 5 1/2 years in assisted living and later in the memory unit and consistently…read morereceived excellent, compassionate care. The staff is outstanding and provides personal, caring attention to the residents. Of course there were times my mother waited a bit for a nurse or aid to help her but it was only because she or he was caring for another person; no one can be in two places at the same time. I am a retired family physician and I recommended this facility to patients and their f

Think twice before choosing this facility. The CNA and nursing services leave much to be desired…read more Employees of this facility are disgruntled and very unhappy--and unfortunately take it out in the residents. If you complain to management be prepared for full retaliation from employees. When speaking to management it is important to get everything in writing as their word is rarely honored. Not a pleasant experience.

Wonderful place! Faith centered & family focused! If you are in need of providing your loved one…read morewith a secure & loving home you should check out Saint Annes!

From the owner: Since 1967 Saint Anne's has been established as the benchmark for nursing care within the Fort…read moreWayne area. Saint Anne Communities have expanded over the years to meet the needs of the community, and is now considered a Continuing Care Retirement Community. We are a service of the Fort Wayne-South Bend Diocese and are a non-profit organization. That means that our focus is striving to provide the best possible care to the individuals entrusted to us. When you walk in any entrance to Saint Anne's, a warm feeling of comfort embraces you. We treat each of our residents as family, and we want to meet and exceed the needs and expectations of each resident.

Georgetowne Place is a outstanding community. The staff are professional, friendly and many have…read moreworked at the property for years. The property itself is in very good repair and very clean. A wonderful senior-community which I can recommend highly as my father lives there. He has always enjoyed the food served in the dining room as well. (Assisted Living will be opening in part of the building soon.)

From the owner: Georgetowne Place offers Independent Living, Assisted Living and Memory Care in Fort Wayne,…read moreIndiana. Our social community provides dozens of amenities to engage our residents as well as keep them comfortable.

The WORST! As a former member of the management team at Coventry Meadows allow me to share my…read moreexperience. I'm choosing to identify myself as a former member of management because as you read through the other reviews of Coventry Meadows , you will notice names like Jeremy, Cheryl, Kelly. Tamie and Tiffany. These five star reviews were written by Coventry Meadows management. I was personally offered compensation by the executive Director Kelly if I would write a five star review to help combat all of the negative reviews that they were getting from ACTUAL RESIDENTS and family members. Apparently the Executive Director thought that INTEGRITY was a thing that could be purchased. One of the other things that caught my eye when reading through all of the reviews of Coventry Meadows is the fact the management team sent their family members to this facility seem to get wonderful care, but when you read the reviews of other residents that are NOT associated with Coventry Meadows or American Senior Communities their CARE seems to differ greatly. You will notice on the poor reviews the issue of staffing is brought up often. Rather than give my opinion on Coventry Meadows STAFFING issues I would just encourage any person who is thinking about placing someone at Coventry Meadows to show up and ask for a facility tour around 4:45 PM and see how many members of management are still in the building. Count the number of actual CNA's and nurses on the floor and then go ask them if they actually work for Coventry Meadows or if they are with an outside agency. Many of the other reviews bring up the issue of cleanliness and sanitary conditions. Rather than sharing my opinion of Coventry Meadows HOUSEKEEPING, I would suggest that you take a tour for yourself very very early in the morning (think 8am)and just breathe deeply. Notice the smells and go down to the end of all the hallways. Listen to see if your shoes are sticking to the floor in the dining room, patient rooms, and especially patient bathrooms. I will not take the time in this review to go over the conditions of the food (DIETARY)at Coventry Meadows . There are enough poor reviews of their food already. Everything that I've already stated in this review is only made worse by the fact that their ACTIVITIES department is almost nonexistent. When talking about the activities department, I once heard a residence say "if time flies when you're having fun, I'm gonna live forever here because I'm bored out of my mind." go ask 15 residents what activities they actually participated in the past week? Ask them about adventures or outings or discussions groups, or speakers that were brought in over the past week. In my opinion, the activities for the dementia care unit is even worse than for the main facility, which is so much worse because those people are actually on a locked unit. Which leads me to the overall MAINTENANCE of the facility. Request to look at the courtyards that the residents are allowed to use like their backyards. When I left Coventry Meadows , the courtyard for the dementia care unit looked like the untouched wilderness. It was overgrown, and had stray cats living in it. (I am unaware if these animals have their rabies shots), but it doesn't matter because in the nine months that I worked there and for the entire summer that I was there, I never saw any residents taken outside to enjoy their courtyard. It was just wasted, overgrown, unattended space. GENERAL MAINTENANCE is neglected throughout the building in my opinion. From beds that are broken and go days without getting fixed to the executive Director asking employees to purchase toilet paper holders for residence rooms because they're missing and they have nothing to hang their toilet paper on. The staff calls this place COVENTRY GETTOS for a reason. Don't take my word for it; Go ask any CNA working on the floor if they would like to be a RESIDENT at Coventry Meadows someday and listen to their answer... the floor staff does their very best incompetent upper management just my opinion. Judge for yourself.

My cousin says the products here are not first class. Because the other patients can't speak up,…read morethey have to settle for what they want to give you. You can NOT bring your own medical supplies. Then you have to settle for what they have or want to sell you. Not like the market, where you get choices. When asked if she could bring her own cathater, they finally said yes. But the staff is not accommodating. They are not fat on the response here. She has to wait ill someone comes. 5 to 15 minutes. That's not fast response, if you had to go to the bathroom, do you think? Patients don't always have control, that's why they are there. I guess they get by because half the population is stuck in bed and can't move. The occupational therapist was good. She was very good. The physical therapist was also very good. A nurse was caught singing, but it seems the management has forgot their mission. Let's get their attention.

My prior review stands. We were told by the sales staff that my loved one was not allowed to…read moreutilize the common area because they didn't want their facility to look like a nursing home. The phone number provided in the "owner response" simply was a number back to the facility. I understand that because this facility is not licensed by the state there are no real oversights or any paths to actual improvement.

Who are we kidding? Nursing homes, Assisted Livings, Senior Homes, they have a reputation, a stigma…read moreabout them. But hear me out, THIS PLACE IS DIFFERENT! You cannot only see it when you walk through the doors, you FEEL it! The residents are happy, they're active, they're being social. This place looks like a cruise ship planted in Ft. Wayne, IN. The staff was warm and welcoming, they knew every resident's name and even appeared to really care about them! If you are looking for a new experience in senior living/care for yourself or a loved one, go check this place out. I was beyond impressed and hopeful that this place will be here when I need it.

My mother in law was living there when she passed away. After her passing, we learned that we…read morehad overpaid for her care. By the time we found the refund check in all the mail that we had received, or was to late to cash out. We have tried several times to get the check reissued and we get the run around from their local Finance person Wendy. We leave messages and grey no response. Have even tried their corporate office and they don't respond either. Terrible customer service.

My mom lives in the assisted living section of Story Point West, and because the dining room is…read morejust awful, she is seriously considering moving to another facility. The menu consists of reheated leftovers night after night. Few ( if any) of the entrees are healthy for people on heart diets. Last Thanksgiving, the holiday meal consisted of a quick turkey sandwich at lunchtime. It is unclear why an expensive assisted living facility offers such a poor kitchen, particularly when Story Point's north location is rumored to have good food. Management at Story Point West is aware of the problem but seems to be unable to fix it. Very disappointing!