DESCRIPTION OF WORK:
Sun Dollar Energy, LLC set up a 24 panel, 6.5 kW solar field on my house. The field was properly placed with an eye for the aesthetics of my house (long term gain in house value). He explained everything he was doing. Set up times to be there. Was there on time. He took care of the paperwork and the electrical inspection, and contacted Duke to update my meter.
BOTTOM LINE:
The work was top notch. The materials were exactly as agreed. The system was installed in reasonable, agreed timeframe. Payment was exactly the amount agreed and payment was made as agreed. It doesn't get any better than that.
HOW IT WENT:
Everything went well and quickly.
I had researched adding solar electric to my home for some time. (Note: I did not know the companies or people providing bids.) I then asked for bids from 5 different companies. I was interested in the quality of the install (no leaky roofs), the quality of the equipment, and the overall cost per kW field and kWh deliverable. I had decided that micro-inverters had strengths and weaknesses as did single inverters. I was interested in the quality of the actual components. I reviewed four full install plans and materials from all four. Three of the installers were acceptable in all three categories and I felt supporting a local, small company was the way to go. Dan, Sun Dollar Energy's owner, and I signed a contract and I gave him a 10% down payment. Dan said he thought he would be back in about 4 weeks. He nagged me, as he should, to get my HO Insurance information that Duke Energy requires. He was very nice but reminded me the paperwork had to be done before he could install the system.
Dan returned a bit earlier than planned, but he emailed me (my preferred method of contact) and asked if he could do some preliminary work. He said he had a delay at another site and this would keep things moving smoothly. I said sure. He showed up as agreed and put the rails up on the roof. One of the reasons I picked him from a field of 5 was it was clear Dan understood the importance of proper flashing install. A great flashing system was installed and now I am pretty sure my roof will last as long as the panels. Dan had explained when the paperwork on the first client went through he would have to finish that first project. I like a company that keeps their word. After two days that's what he did. He kept me informed and told me when he thought he would return, about 5 days later. Four days later I got an email saying he was on time and he would like to come back two days later. He showed up on time with the panels which is when I paid him 50%, as contracted. He then installed the system. I told him that I will probably be adding a second field once the Tesla Wall battery system was available. He upgraded the wiring to allow for this as a matter of course. He got the electrical inspection set up and finished, and filed for the new meter from Duke Energy. I then paid the last 40% of the contract. BTW, Duke Energy changed the meter, 6/2/2015, and now I am using solar power and selling back net! We are now solar electric magnates!
Dan and his crew were a delight to work with. The communications were great. They were respectful of my house and the site. They cleaned up after themselves. Dan and his crew are committed professionals Who I won't hesitate to call upon again if the whole Tesla battery system is real. I should note that the electrical inspector wanted a small fix, but was so impressed with Dan's overall work the inspector signed off without returning. Dan, of course, made the change as specified. read more