I had a horrendous experience here. I called and was spoken rudely to by one person and hung up on, but made the mistake of going there anyway because I couldn't find anyone else locally to fix my printer. I dropped it off and told them I do not want to bother fixing it if it will cost too much because it was only a $70 printer and they said ok. The next day I received a call that I needed to get new ink despite the fact that I just replaced the ink a month ago and haven't used it. So we got the ink, gave it to them which was like a $30 purchase. A few days later my mother went to try to get it multiple times, but couldn't because no one was there when they were supposed to be open and I couldn't get it because I was away at school. Eventually my grandmother had better luck and was there when a worker was there and was told it was $79. Not knowing the previous conversation she paid them and brought it home. I am beyond infuriated that they charged us that much already knowing that it was a 2 minute fix and that I did not want to spend that much in advance. I would not recommend them to my worst enemy. read more