Sold a vehicle with a junk transmission, went out 30,000 miles later. Never filled it when their…read moremechanics serviced it . Fluid was completely empty. Thanks for the warranty though. Salesmen: Can't call yourself a salesmen if youre selling women with children, or without, shit cars, knowingly. That's called a piece of shit. Recommendation: show me the Carfax, don't forget it lol

I worked with Nancy and she was efficient and easy to contact, had a good working knowledge of the…read moreprocess. The vehicle I purchased had a check light pop on 5 miles off the lot and the Bluetooth had an issue shortly after that. The people in the service center were helpful and got my 'small' issues fixed directly at the Kia dealer. They were extremely helpful and gave me a sweet loaner vehicle! Obviously I didn't love having these few glitches and I was clearly upset at the time, but the method they handled it in was solid customer service and support. I'd love to give a 5 but let's be honest, who could be 5 star happy having to go to service center twice the same day after driving it off the lot? A SOLID 4!

I had a family member go to Chris and Chucks garage to have the car looked at because it kept over…read moreheating they said it was fixed. My family is from out of town they picked up the car and went to wausau it overheated took it back. They got another call and said it was a bad radiator replaced they came again to pick it up same problem over heated. This time i was asked to pick it up for them because i live her by the time i got home it again overheated now this was the third radiator they claim they replaced now i have it at a real garage that i use so now i know it will get fixed right do t take it there they rip you off and don't fix the problem and stand behind their work

Every time we took either of our vehicles there they did the job and the cost was less than we…read moreexpected. Great place!

Long overdue review for a well deserved shop, they can take a Frankenstein car & turn it into…read moresomething presentable at a fraction of the cost. Other local shop options are rude & milk up cost. I only wish this guy was a mechanic, trustworthy & hard working, gives back rather then tries to take. Highly recommend!

On-Q Collision Center is fantastic!…read more Staff are very friendly and professional. They are experts at working with insurance companies. I recently hit a deer, and my car was towed there. They made everything very easy for me.The quality of the service and repair to my vehicle was top notch! If I need to have my car towed, or if I need collision repair, I have no question where I will take my business!

I had a windshield whiper not working, a leak in my tire, and empty windshield washer fluid. Yet…read moresomehow I only spent 29 bucks; for me that a record at an automotive shop. Really appreciated not being upsold and will be bringing my car back here to be serviced from now on.

Being new to the area I had my car serviced at a local dealership. After driving my car a few times…read moreonly to discover an oil leak. I contacted Patriots Garage who were so helpful in analyzing, explaining and fixing the problem, they even did a follow-up call. I would highly recommend Patriots Garage.

Bought vehicle here had less than 3 months. Claimed nothing was wrong with it and everything fixed…read moreand checked. Had slow leak in tire took off and found both rear wheels tires were wore down to wire on the inside. Definitely was a problem they knew about or never checked. Refused to fix it. Also never fixed an issue with the check engine light coming on 1 day after it was bought that they claimed they would but never called and made appointment. Also stole spare tire from vehicle it was listed and in photographs online but missing when purchased.

An honest used car salesman. Really? Yes, Really. Chris Ziegler is that guy, maybe one of a kind…read morein the business. These days used cars are all pretty much priced the same. It's all been commoditized by KBB, Carfax, etc. So the only thing that really distinguishes one dealership from another is the selection on the lot, and the person in charge. Hometown motors has a great selection of late model vehicles, competitively priced (the Ford Explorer we bought was actually priced below market) and can be locally financed through a credit union. And, most importantly, they continue to treat you like a customer long after the sale is finalized. We had some questions a few days later and Chris was very helpful. Don't waste time shopping around- just go straight to Hometown Motors! I know we will again, even though we live three hours away.

In all seriousness... Car dealerships seem to have either 5-star or 1-star reviews... so what's…read morewith another one? I think it comes down to basics of service... are you happy or not. In my case, I have owned 2 Outback's since 2016 and drive them between CA and WI. I have experience w sales, service in a couple locations and I find the Kocourek dealership to be a better choice. I have 2 experiences to compare Kocourek to others. 1. Service, last week I brought my Outback in for 60K service knowing rear pads were at 2mm from another location check 3K miles ago. I got a quote for service and breaks from my Subaru dealer in CA and the out the door price was over $2300. Doing the same service here plus rear brakes ran me just over $1400. I drive down from 3Lakes area and wait for the car... they arranged for a rental so I could tool around Wausau for a few hours. all in all a great day. 2. Sales, last week when I was doing service, I reviewed purchasing a 2nd Subaru for the family. having purchased 2 Outback's in CA I found that getting anything less than MSRP is nearly impossible without broker or fleet connections... Whereas here in the Midwest, Kocourek started at $2500 off MSRP. Then when picking up the car today, they said that they had pre-installed "undercoating" but were absorbing it... as a courtesy for the few days of back and forth texts and emails to close the deal. Bottom line, this dealer is over the top in both service and sales compared to the 2 local dealers I am used to in Northern California. Happy to share I am a big fan.

This is my third visit for service at Kocourek and they do excellent work. The pricing is far,…read moreexcellent communication and service has been done right the first time. It's amazing how excellent the service experience has been in comparison to the sales department.

They scratched up my wheels bad when I went in to get a set of low profile tires put on. When I…read morebrought up the issue after having gone home and then noticing the damage to the wheels, they said there wasn't anything they could do about it and that this happens all the time. This is the only place I've ever such bs from. They never told me their machine couldn't do low profile tires with out damaging the wheels and then let a paying costumer leave without informing them of the damage. These were expensive wheels from a 50k car. Would not reccomend this place to my worst enemy.

Took my car in for an oil change and to have the brakes checked in November, 2020…read more Terrific, efficient oil job. Fair prices, not the cheapest, but not bad at all. I brought the car back the next day for the brakes. They explained all of the options about what was needed now and what could wait a while. They ordered the parts, and fixed it while I waited the same day. They did a great job. More was needed than I expected, but my car is pretty old (but in fantastic shape), so I was not surprised. Their labor prices may be a bit higher than some of the smaller shops in town, but not much different. I echo the other posters here about their customer service. It was professional and friendly. The waiting room is sufficiently comfy if you have to wait a while. Also, they have really fast free wi-fi; I was able to get some work done while I waited. It will definitely become my go to place for oil changes and basic car repair work.

We have had cars serviced at Heisler's for years. They are…read morevery thorough and let you know exactly what is needed. Why go anywhere else?

This place has been my go-to for the last 20 years. Never have I had anything bad to say. They tell…read moreit to me straight and give me options and advice. Love these guys!