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Courtyard by Marriott Waterbury Downtown

3.1 (109 reviews)
ModerateHotels
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Jocelyn P.

The Courtyard by Marriott has a brand new renovated space within the hotel called The Barn on Grand. Recently, I visited during their Holiday Showcase. The space is gorgeous, it has both a rustic and modern vibe. It's a great space to host a birthday dinner or office gathering. The space was gorgeously decked out with Christmas decor. They had samples of their holiday menu which was exceptional! There were so many great items from appetizers, carving station, pasta station, charcuterie, to desserts. The space even has its own bar. I also visited the Bistro Bar for a happy hour and I got their Bistro Burger and Fresh margarita, both were so good. The Bistro Burger had lettuce, tomatoes, cheddar cheese with garlic aioli (amazing) on a toasted brioche bun and the margarita was delicious and had the perfect balance of sweet and tart.

3 times I had to ask for my included Breakfast!

I had to ask three times for the breakfast that was included in my rate. At check in, I asked about my Breakfast, they told me it's not included and I will have to purchase breakfast. Overnight I checked my confirmation, and it said Breakfast was in fact included. Called the front desk and they told me no unless I can prove it. I showed them the above confirmation and they said okay, charge the breakfast to your room and we'll credit it at checkout. Again at checkout the charge was on the bill. The front desk manager who I had interacted with before claimed she didn't know anything about it. I had to remind her of my confirmation again for her to go back to the hotel manager to remove the charge. The front desk manager also promised me a $10 credit for my inconvenience which she conveniently forgot. very disappointing.

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11 months ago

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1 year ago

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3 years ago

Nice and clean. Friendly staff. Easy parking at just $12 a night! The room was quiet. Just missing the hair dryer for the morning!

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3 years ago

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4 years ago

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4 years ago

Overpriced with no amenities. Won't go back. $12 for parking was absurd. Take my word for it.

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7 years ago

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5 years ago

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3 years ago

Front desk manager Jesse and Jasmine were amazing and beyond helpful! Gave us the best customer service anyone could ask for!!

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8 years ago

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Ask the Community - Courtyard by Marriott Waterbury Downtown

My husband is in the military, is planning to return to stateside within the next couple of months. My question is, since I do not know his date of arrival in CT., is it possible when he arrives, that I can call for immendiate occupation?

Very likely that you can. As long as there are no major events/ conventions in the area, you've got a pretty good shot at getting a room.

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Review Highlights - Courtyard by Marriott Waterbury Downtown

Carlin Holness and her manager Deborah showed a level of care and concern I've never received there before.

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American Motor Lodge

American Motor Lodge

(6 reviews)

$

Scary people hanging around the areas...used to be better..many aggressive suspicious people and…read moreactivities . Platt walkway nearby but area is severely economically depressed now hence the hangarounds of shady customers

You have to clean your own room the "vaccum" they take your trash out give you "clean" towels. With…read morethe last guest hair stuck to it. Same with bedding. They "change"sheets but never blanket. I haven't seen blanket come off replaced with different one and washed. They don't clean toilet sink bathtub well bathroom period. They dont clean anything at all Most things in room are broken,stained,stickey,taped up and or rigged up to work. The rooms smell some have rodent friends to share your room with or insect friends to share your room with. Some rooms don't even have a phone in them. Some that do the phones don't work. The entrance and exit door (on left) on the front side of the left buibuildindosnt always open it sticks horribly. Fire hazard. Your room key card will have to be brought to front desk multiple times to be relinked to use to get in building and your room. Sometimes you get in building but the card key to open your room door....sorry not today ... back to office u go.i could counties point out the vary obvious things in the motel that are ummm don't even know what words to use for this. They have no concern with your health well being safety or comfortability when you stay here at "South Main". Try to get a second floor room in either building as not all windows lock and or stay locked or able to be opened from outside...mind you now your sleeping and creepy Craig is in your room standing over you watching you while you sleep. Or you wake up and sneaky stinky sarah is in your room going through your thing while your sleeping or step out your room. All and all if you want to experience the true meaning and feel of low end "hood" telly life and visit ood old south main motel or American Motor Lodge asbthe call it .... well call em or better yet just go right down there and get you the best of the best of rooms now before the plugs thugs buffet of drugs and bugs get all the "good ones lets not for get you got the souh main slam pigs and guttersluts ...im sorry i mean no im not... you go see for your self. Make sure you pack an extra bag for you to bring cleaning products to clean the room u just paid $75.00 per night room P.s. double beds in the rooms is a toss up for a bed period. Enjoy

Courtyard by Marriott Waterbury Downtown - hotels - Updated May 2026

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