Hotel was alright. I probably wouldn't come back if I had a choice but it was a work trip. The…read morethird floor smelled like mildew and garbage non stop. And when I went into my bathroom it smelled like that too. I think it's weird that the shower curtain inside part is cloth. How do they clean that? The breakfast was okay. The eggs were never very good.... The sausages fine. Lots of pastry options though if you are into that sort of thing. Overall my stay was fine just didn't feel super clean and cozy. Staff were nice. Oh, there are no vending machines, they have a little "store" by the front desk but the prices of everything are 2-4x the cost. I think that's very not hospitable to take away vending machines and then mark up the price of stuff that's cheaper. Just go to the Maverick gas station down the street if you need something

Excellent holiday inn, one of the best hotels in the Pocatello area that we tend to frequent. Great…read morestaff, friendly, and tries to accommodate upgrades for Platinum Elite. Breakfast is standard, but on the high side of standard. Also, when we needed an extra chair for the room, they did their best to find one (and did so). We've been 2-3 times over the last year, and have always had a great experience.

Such an awesome hotel! We stayed in the Cave Room and I was expecting cheesy and instead got blown…read moreaway! Attention to detail, breakfast options delivered to room, kind staff, all around amazing! We were in town visiting a friend, but if you're in town and looking to splurge a bit for a fun night, this is the hotel you need!

We stayed in the Atlantis Under the Sea Suite at the Black Swan Inn and it was such a fun, unique…read moreexperience! There are fish tanks built into the room, even above the bed and in the shower, which made it feel like an underwater escape. Every room comes with its own hot tub, and they bring breakfast right to your door in the morning, which was such a nice touch. Each suite has a totally different theme, so now I'm already planning my next stay just to try another one. Definitely a hidden gem in Pocatello! I did take one star for lack of communication. I sent in an inquiry where I was asked to email and never got a response. Otherwise would have been a 5-star experience!

Located serenely on top of a quiet hill, overlooking the city of Pocatello and not far from it's…read moreMedical Center, I HIGHLY recommend this hotel! It was SO clean and well maintained, that I THOUGHT it was only a year or two old! The staff is friendly and courteous. When the elevator had a malfunction for a couple hours, staff helped carry luggage, etc. up the stairs. Cheerfully too! And it was fixed in short order. They have an on-site laundry available, which was very much appreciated after visiting Yellowstone and the Tetons. The room is large with a K-cup coffee maker, mini fridge and microwave. Linens are breathable and comfortable. The breakfast has hot entries, fresh fruit, oatmeal, and a variety of various bagels, English muffins, and waffles. The bacon was fabulous! They had everything one needed! It also was the very first time I have seen Korean gouchujang sauce offered next to the salsa! One of the most pleasant stays we have ever had in a hotel!

Perfect room, it's absolutely massive! We got the 2 queen room with a sofa bed, there was 2 TVs…read morewhich was perfect for someone to watch tv on the couch and someone else watch tv in the beds. The hot tub and pool are open 24 hours and the staff are super sweet. Parking was a breeze, ac and heater work great and our room had a fridge and microwave. The bathroom was also huge and had nice bath products for you to use. It was a very comfortable stay

As Hilton Diamond members, we've stayed at many Hilton properties, but unfortunately this was one…read moreof the worst experiences we've had. The biggest issue was the lack of sound insulation. From the moment we checked in, we could hear children running and jumping nonstop in the room above us. We tried to be understanding at first--kids need to get their energy out--but it became excessive. It continued into the night and then started again early the next morning around 7:30 AM, waking us up and going on for hours. We called the front desk, and the response was disappointing. We were told that quiet hours are from 11 PM to 8 AM, so there wasn't much they could do. While I understand policies, constant running and jumping all day is not reasonable and made our stay extremely uncomfortable. After pushing the issue, they said they would call the room, but nothing improved. Ultimately, the noise made our stay miserable, and we ended up leaving early just to get some peace. As loyal Hilton guests, this experience was really frustrating and honestly reflects a decline in the level of service we've come to expect. We won't be staying at this location again.

Good hotel and clean. Beds are comfortable and staff is super nice…read more Check is was fast and efficient

Out of all the hilton locations I stay at in Idaho, this one always under performs…read more Check in you actually have to ask for water, the other locations actually acknowledge you by name and status and ask you how many waters you would like. Coffee in the lobby is cold. Coming in on a 30 to 40 degree day outside a warm cup of coffee would've hit the spot. Kleenex tissue box had two tissues in it. Had to send a message to have another box brought up to the the room. Overall disappointing hospitality.

Great stay! AhHani at the Front Desk was delightful. A great representative of the brand. Super…read morecomfortable bed in a spacious room. Nice breakfast with many options. Two lovely closeby restaurants offered 10% discounts.

Beautiful and clean. Loved breakfast and a jetted tub in room!! Walking distance to gas stations…read moreand restaurants!!!!

We decided to do a 10 day road trip from Orange County, California to our timeshare in Northern…read moreIdaho which would be a 20 hour drive! Obviously, we made several stops and stayed the night until we would hit the road again. 9 hours later from Las Vegas, we stayed in Pocatello. I am so glad we booked our stay here at La Quinta. When we got here, it wasn't snowing yet, just a few flurries. I am giving this hotel 5 stars because of the friendly service, comfortable accommodations, complimentary breakfast and cleanliness. Although the breakfast wasn't like it used to be where they had stations and everyone can grab and go or dine in, but because of the pandemic, the breakfast is prepackaged in brown bags with water, fruits, muffins etc. The lady at the concierge (I wish I remembered her name) she was kind enough to recommend the best pizza place for delivery - Big Foot Pizza. They even delivered directly to our hotel room. The room was very clean & spacious, the beds were comfortable - to say the least, we overslept! The best part of our stay here... we woke up to snow! We looked out of the window the next morning and all of the cars in the parking lot were covered with SNOW! My kids couldn't wait to go outside! This was our first snow fall experience and we haven't never seen this much snow, it was amazing!

LACK of Quality Inn is more like it! Last year we were told we had to be out by 5 am so we left…read more This year after a 10.5 hour drive it took 40 minutes to get our room even with proof of payment through Hopper and they didn't have the pull.out that was promised. Kids had to lay on a blanket on the floor. NEVER coming back again! Zero stars!

We stayed here several times a year. The last two times we stayed the rooms were not up to…read morestandards . Two queen beds and one had black hairs all over. It was obvious the sheets had not been changed and I took my shoes off and stepped in a huge puddle of pee on the way to the restroom. Dog hair all over the floor near the entrance to the restroom. We will drive a little farther before stopping from now on. The food in the bar has always been good so it's a bummer

We stayed at this hotel for a night during our trip to Yellowstone, both on the way there and on…read moreour return. The location is very convenient, situated right at the intersection with some restaurant chains and gas stations close by. Parking was ample and easily accessible. While the property is a bit older and does not have an elevator, the room was clean, spacious, and well-maintained. It was definitely worth the price. What truly stood out was the hospitality; every staff member was friendly and polite.

This hotel was quiet, comfortable and clean. I was exhausted and this place gave me the much needed…read morerest. Pool and jacuzzi open until 10pm for kids, midnight for adults. Staff is incredibly kind. My kids went back for 3rds for breakfast!! I had a small report on a stained coffee maker and they were immediately on it (actually said they would check every room) Highly recommend. Will definitely return when we travel this way again.

Pros- Greeted with a great outdoor BBQ area, with available utensils! Friendly check-in & fresh…read morebaked cookies! Also nice coffee bar & fresh lemonade. Clean room. Bed was very comfortable with excellent pillows & sheets. Full kitchen in 2-bedroom suit with ALL appliances, including coffee maker, full oven/stove, dishwasher. Shower pressure was very good with lots of lotions, etc. Nice towels too! Really enjoyed the shower. Pool, spa tub & gym on premises. Free breakfast buffet was extensive and fully stocked up to closing at 9am. Eggs, bacon, hot oatmeal with toppings, yogurt, oranges, cereal & milk, bagels, muffins & toast, cream cheese & jelly/peanut butter, country gravy & warm biscuits. Large, warm & inviting breakfast seating with large-screen TV. . Cons- Seriously overpriced snack market, next to reception. Quirky building layout, difficult to find elevators. Room was...meh. Carpet appeared new, but all else was well-worn. Black-out curtains were beat with smalls holes. Bathroom toilet paper holder was broken with missing bar. TP was on top of tank. Water damage & chipped tiles around shower/tub. No robes, nor slippers (but not promised, either). Paper towel roll was almost empty, no replacement in room. Disposal switch for sink, but no disposal under sink. Pool had pealing ceiling, worried about chunks of paint falling in water. Back door to pool was propped open with a chair, so any non-guest could enter property. . We would return, after they refresh the property and update.

The Customer Service Staff was phenomenal. Breakfast so/so,…read moreeggs were cool? Establishment needs updating. Beds were comfortable, rooms were clean despite being outdated. Like I stated earlier the Staff is phenomenal and made our stay pleasurable

Top notch customer service from Colton upon check in, he was very efficient , helpful and lots of…read moregood positive energy, and it only took less than 3 minutes from the time we arrived to the time we got our room keys. The hotel is clean and the indoor pool area is awesome!

Amazing restaurant and staff working here. The striped carpet aside, this is a very clean and…read moreelegant lobby. The room was clean and hardwood floors.