I Can hardly believe how amazing the rooms were (we had a 2 room suite at VERY good prices). The…read moreplace was very clean and modern, nice common areas, amazing view... but with all that, the MOST AMAZING STAFF!! I've never had such a great experience. The shuttle was busy and the sales manager Amanda gave me a ride in her personal vehicle!! I often stay in more expensive hotels to be sure I get a great nights rest- they generally are quieter and cleaner... but this hotel is as clean, quiet, great amenities, wonderful staff. Absolutely amazing. Book it.

We chose this hotel mainly because of the pool, but when we arrived, it was under construction…read more There was no mention of this anywhere on the website or in the hotel information, which was really disappointing. If we had known, we would have booked somewhere else. For being the most expensive hotel in the area, it was definitely not worth the price. The TV barely worked, the shower pressure was very weak, and the towels were incredibly rough and uncomfortable. The only thing I genuinely liked was the shampoo and conditioner they provided. Overall, this hotel did not live up to the price or expectations. I wouldn't stay here again unless they make some major improvements and are more upfront about amenities that aren't available.

Such an awesome hotel! We stayed in the Cave Room and I was expecting cheesy and instead got blown…read moreaway! Attention to detail, breakfast options delivered to room, kind staff, all around amazing! We were in town visiting a friend, but if you're in town and looking to splurge a bit for a fun night, this is the hotel you need!

We stayed in the Atlantis Under the Sea Suite at the Black Swan Inn and it was such a fun, unique…read moreexperience! There are fish tanks built into the room, even above the bed and in the shower, which made it feel like an underwater escape. Every room comes with its own hot tub, and they bring breakfast right to your door in the morning, which was such a nice touch. Each suite has a totally different theme, so now I'm already planning my next stay just to try another one. Definitely a hidden gem in Pocatello! I did take one star for lack of communication. I sent in an inquiry where I was asked to email and never got a response. Otherwise would have been a 5-star experience!

Room was really clean and the breakfast was everything you could want. Chris was really helpful and…read moresuper friendly. Best place to stay in Pocatello, well worth the price.

This property features EV charging as an amenity, but the staff doesn't appear to understand how…read moreit works. We were told that the EV charging is free and all we had to do was plug our car in to get charging. That is not true, at least at this time. The reality is that one must have the Blink Charging app to use the two J1772 EV chargers located here. The chargers provide 6.5 kw charging speeds. It then costs 49 cents to start the charging and $2 per hour parking fee for the entire time the vehicle is plugged in, from the moment charging starts. It took 2 hours and 6 minutes to almost fully charge our 14.5 kw PHEV. That cost $4.74. If I had not unplugged immediately upon seeing the charge taper down near the end, it would have continued charging $2 per hour, or more than double the cost of the electricity. This property was great in every other way.

We love staying here with our two small fur babies. Everyone is always so nice. And the laundry…read morearea is a plus. Mo voins needed.

Good hotel and clean. Beds are comfortable and staff is super nice…read more Check is was fast and efficient

Absolutely amazing nice people here. Our room was clean and all staff were very nice and friendly.read more

Out of all the hilton locations I stay at in Idaho, this one always under performs…read more Check in you actually have to ask for water, the other locations actually acknowledge you by name and status and ask you how many waters you would like. Coffee in the lobby is cold. Coming in on a 30 to 40 degree day outside a warm cup of coffee would've hit the spot. Kleenex tissue box had two tissues in it. Had to send a message to have another box brought up to the the room. Overall disappointing hospitality.

Avoid! Do not stay here! Our room smelled musty, almost like a mix of body odor and mold. Try to…read moreavoid the elevator if possible; it is very janky and every time I used it I felt like it was going to break down every time. The breakfast was mid with soggy eggs, dry potatoes, and bacon that felt like I was eating cardboard. The service during check in was quick and efficient, but far from friendly. Only redeeming quality was getting a 10% off discount at the Applebee's next door because we were guests of the LA Quinta.

Checked into the room and found the refrigerator door opened with wet towels hanging out. Night…read moreemployee couldn't help me except to change room which was a downgrade. The day manager couldn't help me either because she said the first room must have be a glitch and she seemed to be mystified of what happened. We were hoping for either a partial refund or credit but was never offered it. I was tired and wasn't in mood to argue so I left very disappointed and would never stay at a Wyndham hotel again.

The hotel needs some serious remodeling of the rooms. My daughter, who has special needs but is an…read moreadult got "kicked out" of the breakfast area because she was too loud. Not my favorite small town except for the delicious food at The Sandpiper restaurant.

We stayed here several times a year. The last two times we stayed the rooms were not up to…read morestandards . Two queen beds and one had black hairs all over. It was obvious the sheets had not been changed and I took my shoes off and stepped in a huge puddle of pee on the way to the restroom. Dog hair all over the floor near the entrance to the restroom. We will drive a little farther before stopping from now on. The food in the bar has always been good so it's a bummer

We stayed at this hotel for a night during our trip to Yellowstone, both on the way there and on…read moreour return. The location is very convenient, situated right at the intersection with some restaurant chains and gas stations close by. Parking was ample and easily accessible. While the property is a bit older and does not have an elevator, the room was clean, spacious, and well-maintained. It was definitely worth the price. What truly stood out was the hospitality; every staff member was friendly and polite.

This hotel was quiet, comfortable and clean. I was exhausted and this place gave me the much needed…read morerest. Pool and jacuzzi open until 10pm for kids, midnight for adults. Staff is incredibly kind. My kids went back for 3rds for breakfast!! I had a small report on a stained coffee maker and they were immediately on it (actually said they would check every room) Highly recommend. Will definitely return when we travel this way again.

**DISCLAIMER** -- this is NOT a Corporate-owned Marriott/Towneplace Suites. This is TUSCANY HOTELS,…read moreL.L.C. doing business as ("d.b.a.") Towneplace Suites. You can verify this yourself on either the D&B Business Directory and/or state business registries, as both are free to search. If you sort reviews by "Newest First" you'll see that the establishment has gone from 5-star to 4-star to... 2-star with me. I'm not going to give them 1-star, it was at least stay-able, for a night in a pinch, but holy hell does this place not live up to the Marriott brand name. I feel bad because franchises of a corporate brand name are left with all the risk when the economy tightens, and it definitely shows at this place. Yes, as previous reviews have said, this place is well-worn. So you don't need me to elaborate on that. But what I WILL elaborate on is that BECAUSE the place is well-worn AND we're in the economic state we're in (recession-"ish"), I'm guessing the cost of repairs has gone up due to supply chain cost/price increases (e.g. the cost of repairing a toilet in 2026 is SIGNIFICANTLY higher than in 2019). As a result, the establishment is NOT getting better. When we arrived, the front desk was nice. OK, that's an easy fix, nothing there, nice lady at the front, check-in was relatively smooth, yada yada yada. But we get to the elevator and it's.... out of order. Whatever, we take stairs, to the third floor, eh, that sucks, but whatever, shit happens, I guess. Get to the room on the third floor, and the inside of the room smells like someone had smoked there, and the maintenance team perhaps had just put in an ozone machine in an attempt to "de-smoke" the place instead of, say, replacing furniture, repainting the walls (my girlfriend works in property management so this is the typical SOP for when a tenant smokes in a non-smoking property). So Tuscany Hotels LLC is cutting corners, and I'm not sure if it's because they're cheap (e.g. if i were not giving benefit of the doubt) or if because cost of repairs and M&O (maintenance & operations) costs are getting too high (e.g. if i WERE giving benefit of the doubt). Either way, I paid more to stay at this place even WITH Beneplace (employer-provided hotel discounts for personal stays) compared to staying at a resort hotel in Yellowstone literally the next day that was NOT Marriott branded. Also... Breakfast sucked. This is a company-wide problem, irrespective of franchise or corporate, as all locations I've noticed (non-luxury like Residence Inn, Towneplace Suites, Fairfield, Element BUT ALSO LUXURY Marriott brands like Westin, Marriott, JW Marriott, etc) are all serving the same, shitty, microwaved, "big premade eggs in a bag" for breakfast. When ALL the different tier of hotels in a corporate brand are serving the same slop, all the hotel tiers become... The same. Again, this is the economic reality we're in, so I'm trying to write this review with understanding, but understanding doesn't mean you get a free 5-star review, nor does it mean an automatic 1. I think a 2-star review is fair. It shows that this place is reflective of its current 2-star customer experience, but it also shows that there is potential upside for this business to turn around.

Pros- Greeted with a great outdoor BBQ area, with available utensils! Friendly check-in & fresh…read morebaked cookies! Also nice coffee bar & fresh lemonade. Clean room. Bed was very comfortable with excellent pillows & sheets. Full kitchen in 2-bedroom suit with ALL appliances, including coffee maker, full oven/stove, dishwasher. Shower pressure was very good with lots of lotions, etc. Nice towels too! Really enjoyed the shower. Pool, spa tub & gym on premises. Free breakfast buffet was extensive and fully stocked up to closing at 9am. Eggs, bacon, hot oatmeal with toppings, yogurt, oranges, cereal & milk, bagels, muffins & toast, cream cheese & jelly/peanut butter, country gravy & warm biscuits. Large, warm & inviting breakfast seating with large-screen TV. . Cons- Seriously overpriced snack market, next to reception. Quirky building layout, difficult to find elevators. Room was...meh. Carpet appeared new, but all else was well-worn. Black-out curtains were beat with smalls holes. Bathroom toilet paper holder was broken with missing bar. TP was on top of tank. Water damage & chipped tiles around shower/tub. No robes, nor slippers (but not promised, either). Paper towel roll was almost empty, no replacement in room. Disposal switch for sink, but no disposal under sink. Pool had pealing ceiling, worried about chunks of paint falling in water. Back door to pool was propped open with a chair, so any non-guest could enter property. . We would return, after they refresh the property and update.

I think this is the best place to stay in St. George. We locked ourselves out and the customer…read moreservice was amazing he stopped everybody from checking in came got us in our room! They allow pets for a fee $25 each per night and it's worth it they have areas to go walk the dogs there there's a mini putt golf course. Indoor outdoor pool and Jacuzzi. It's centrally located near a market and plenty of restaurants. Don't get this place mixed up with the hell hole down the street red roof because that place is hell. Also if you get a upstairs room you have views at the mountains. They serve hot breakfast with real eggs and a real meat and you can make your own waffles a variety of teas and coffee and juice. They have an indoor pool and a pool table and a ping-pong table. They also have water filtration system so you can fill up your bottled water with filtered water for free I will not stay anywhere else again unless I wanna go to something more fancy this is perfect for me and my puppies‍

started by waiting for help to check-in at front desk. I went to park my car near side entrance,…read more and almost stepped in dog business left on the parking lot. Once in room, I could see the age of hotel. Filthy vents on ceiling and in air conditioner wall unit. Old light fixtures in bathroom and the shower-head looked like it needed replacing. Heard a small dog barking for over 30 min and husband had to alert front desk about the dog. (it was left alone in room) The pool was closed, so grandson couldn't swim. No plans to stay here again as was on way to Yellowstone.