Stayed here for a night for a quick trip. We loved the staff they were so friendly and accommodating. The hotel itself like hallways and lobby look very old and dated but the room itself was clean and had all the basic stuff. The water pressure was good. Was a good choice for a quick trip. read more

Country Inn and Suites EXERCISE ALL PRECAUTIONS WITH THIS ESTABLISHMENT!!!!! If you have any respiratory issues, take extreme precautions if you are considering staying here. The facade of manicured groundskeeping does give the impression of a decent place to stay. However, once inside, there's a truth of why I was compelled to not stay there. I booked the stay through Expedia. My reservation was scheduled for 7/23 - 7/26. None of the pictures in the app show the reality of what the rest of the hotel looks like. I arrived at the hotel 7/23 to check in. Upon the entrance of the lobby, there was a reception desk to the far left where they are stationed. Behind the desk, there is a wall on the left that has a noticeable water stain around it at the time I was checking in. The check-in process seemed okay. The manager Tracy checked me in, handed me the keys, and advised me how to access the side door number 2 to bring in my luggage. I get a porter to gather my luggage and walk through the hotel's first floor to the side door. The corridor to the side door is to the left of the lobby desk where I checked in. Once in that short corridor, you take a left to go through the hallway to get to the side door 2. Along the way, water stains on the ceiling are prevalent with irregular patches of smooth plastering and popcorn ceiling right to the door. Both finishes were stained. There was a sprinkler that had a square hole about four inches on each side cut out in the ceiling. My skin was crawling. With the help of my cousin, I get my luggage loaded on the porter, I go back inside to go up to my room on the third floor by the elevator. Upon exiting the elevator, there's a faint musty smell in the hallway. For the segment of the hallway where my room was located there are prevalent water stains on the third floor ceiling that ran from the elevator and extended beyond my room. As soon as I opened the door my room, the musty smell in the hallway was concentrated in my assigned room. It was rank of dampness and humidity. The smell stopped me at the door. I looked back at my cousin who said, "Ain't no way." I struggled to step further into the room but did go in. The back of my throat was gagging because the smell was so repulsive. There was a sofa in the room that looked like it was picked up off the side of the road, post rain storm as it has noticeable water stains on it as well as can be seen in the pictures. I sit down on a chair that is not upholstered to call Expedia. I told them that it was not possible to sleep in that room and that I had strong concerns for my health with the condition of the hotel. I was told that the matter would be escalated and to expect to hear something by the following Monday. I had not unloaded a single thing, make my way out of the room but not before taking more pictures of the hallways. I went back to the front desk where the manager, Tracy, that checked me in was no longer there. A Lala was there and took the keys back that was witnessed by my cousin. I requested that the manager be contacted to reach out to me. Never happened. I find accommodations elsewhere. Having been told the manager would be back Saturday, 7/25, I reach back out to the hotel. She was not there. Spoke at length with another front desk clerk that went on with excuses for the condition of the hotel. I requested the manager be contacted to reach out to me. Never happened. Monday, I reach back out to Expedia about the status of the escalation to get a refund to which I was told there was none. This agent does follow through with filing an escalation on which I did receive an email on 7/29 confirming an escalation was being reviewed for resolution. I do take it upon myself to contact the hotel and finally reach Tracy, 7/31. She told me that she'd never gotten any communications from Expedia whatsoever. I circle back to Expedia 7/30 about the escalation. I tell them of Tracy saying that she never received any communication from Expedia. Expedia calls the hotel, speaks with Tracy, and Tracy declines to give a refund for a stay that never happened. I reached out to Tracy to get the correct spelling of her name to include in these glowing reviews of the quality of service, integrity, and condition of the hotel of which she was made aware. Her tone was an arrogant apathy as she has my money. She not once apologized nor offered ANY compensation of an adjustment much less a refund. Please, use discernment when selecting a hotel through Expedia and the Country Inn and Suites located at 1917 Coliseum Drive, Hampton, VA 23666. read more

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This was the NASTIEST hotel I've ever stepped foot in...and we stayed in a days inn during high school beach week! Mattresses didn't have protective covers and there was excessive obvious staining. Floors were filthy, towels were dirty, bugs, etc. I moved our staff at 10:30 at night to a different hotel because I refused to sleep in the bed. Pics are a compilation of our 4 different rooms. read more

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The courtyard was the only nice part of this hotel. The ice machines didn't work. The carpet on the first floor was dirty, torn, buckled and spelled sour. The tv was in an awkward position in the room as well as the toilet behind the door which was weird. The room had a nice balcony facing the courtyard yard but house keeping does clean it between occupants so all the leaves dropping on it are constantly tracked into the room. The sofa felt like sitting on a brick. The coffee was tasted horrible and the room didn't have a microwave. There was no microwave in the hotel at all. Finally there was four different taxes levied on both days: State sales tax $10.74, City Occupancy Tax $14.32, Sales Tax Other Room Tax $2.00 and Transient Occ Tax $1.79 added to the room charge of $179.00. Wow! You have to pay occupancy taxes for a building built to occupancy people! The system is messed up! Update: The hotel charged my credit card $20 a day for their canteen without telling me it also was not put the receipt. When I call customer service she said the amount would be credited back in 3-5 days. I told her that fee was not disclosed to me verbally or in writing and I considered it unauthorized and unacceptable. I'm making a complaint to corporate Marriott. Marriott hotels are not recommended! read more

Courtyard by Marriott Hampton Coliseum Central - Sofa - Hotels Near Me - Hampton, Virginia

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Courtyard Marriott - Coliseum Drive, Hampton, VA The staff was excellent--special thanks to Denise, William Lassiter, and Taryn at the Bistro for their outstanding service. Unfortunately, the hotel itself needs improvement: doors were difficult to close, TVs were on timers, and the rooms are overdue for updates. Great people, but the property falls short of Marriott standards. read more

I enjoyed my stay here last weekend. It was easy and quiet and restful. Normally, when I have run the Crawlin' Crab Half Marathon and stayed at the Coliseum in the past, I stay at the Embassy Suites but they were booked so I was forced to look around. There are tons of options in this area but the Courtyard by Marriott stood out. I was able to use the app to ask for early check-in and drove up on Saturday for the 7:30am 5k and asked to check in as soon as possible. They texted me at 8am that my room was ready and I could check in early at no additional charge. Awesome! Check-in took about 1 minute - they had my room keys ready in a folder and handed them right over after checking my ID (I had already checked in via credit card from my app when I requested early check-in). I found the room to be modern and updated with several amenities like USB plugs by the bed, nice furniture (like a roll out desk/table nestled under the main console piece), tons of lamps and nice ambient lighting all around. I could hear someone talking in the room beside me from the hall on a cell phone but once I was in the room, I could hear nothing. It was a haven. I took a nap on the comfy bed, turned the AC up, had a shower, etc. It wasn't perfect, there were a few issues in the room (like the outlets were a little loose in the bathroom and you had to jam the door around the toilet (it hit the toilet bc there wasn't enough space so you had to force it) but nothing major and the bed was comfy and the room was quiet and clean so that's the main things I care about when I stay in a hotel. Sadly, they aren't dog friendly, so I had to make other arrangements for my little frenchie for the weekend, but otherwise, a really good stay. Location is amazing, close to shops, interstate, coliseum and tons of restaurants. read more

Courtyard by Marriott Hampton Coliseum Central - Hotels Near Me - Hampton, Virginia

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Pros:Great Location, enclosed courtyard,gym, balconies, multiple entrances, fridge, sofa bed, newly remodeled bathroom and floors, decent price Lots of parking. Cafe. Welcome goodie bags Cons: older building, elevator seems outdated, no keyless entry, ripped chair, we had to ask for towels twice, no microwave, tvs don't have signal, no breakfast included or buffet style. Added pics of other issues Major concerns: retuned in the evening to no towels. Asked the front desk and was informed they all needed washing and the cleaning staff were gone for the day. I do not understand why they didn't stagger the washing. It's homecoming weekend and they have been expecting this annually for long as they have existed. They need to be prepared. This is sub standard and unacceptable. read more

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7/6/21: I told myself I'd never come back, but here I am. I needed a place close to a training class I had to attend & this was a good price. Check-in was HORRIBLE. I literally stood at the front desk for 15 mins before the guy decided to appear out of nowhere. The lady from the bar had to go get him. The worst part was that the hotel manager walked by me twice & NEVER said a word. He didn't tell me someone would be right with me. He just walked by me like I wasn't there. After I got checked in, I was given room 319. As I walked to the elevator and up to my room, I noticed that it was extremely hot in the hallways. The carpet, floors, and elevator was worn down & filthy. It needs to be completely renovated. This place is a mess. When I got to the room, the AC was running & it was nice and cool. The floors were dirty, the couch was stained, and it was falling apart. From the tissue holder in the bathroom to inside the shower to the floors. It was all run down. There was hair everywhere. Do they actually CLEAN the rooms or just change the linens? Again, I think I'm done with this place. I tried to give them another chance, but it was an even worse experience. 2 stars this go 'round. read more

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After an amazing tour with the sales manager at Courtyard by Marriott in Hampton VA, I am disappointed and dissatisfied to hear that the property wants to charge my guests $279/night. This is approximately $60 higher than the Bonvoy Member rate on the app and $90 higher than another group on that same weekend! I called customer service (as a Bonvoy Rewards Member) to express my concerns about the group rate. The customer service supervisor rudely interrupted me by saying, "Let me talk!" As I felt disrespected, I asked if I can speak to someone over him. He made it clear that there is no one over him! After numerous attempts to try to work things out, I'm done! Emails and phone calls... IGNORED! And I'm sure you hear All The Time from customers that they were not rude, and that the customer's always right! I really was not rude. And the recording would prove that I was not rude. It really doesn't matter any more. Customer Service is the Heart of a company! And as beautiful as their properties are, what good is being Beautiful on the Outside and Ugly on the inside! And to me, this is so important! So No, I will not use this location for my event! And I will definitely reconsider any future stays at any of Bonvoy properties! Their Customer Service Representatives (Over The Phone) does not Represent Customer Care read more

I forgotten to write this review back in November'19 I believe. Good location I've stayed here before when it was under Marriott Corporate and everything was great similar to other Marriotts I've stayed in. Now for the bad. Horrible management everytime you look for a manager related to issues with billing their never around. You call and leave messages they NEVER call back. I guess Managment are on a permanent vacation with pay! How amazing!! Where do I put in a Application?!?! I came down for breakfast and wow flys!!! How delicious! I came back for drinks with a friend later that night, we went to use the bathroom upstairs, came back down and WOW would you believe it! FLYS!!! From owning a restaurant I could tell you that comes from a lack keeping with up with you Bio drain! Dirty and nasty! Bad management!!! read more

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I stayed @ this property November 9-13, 2023. 0n Saturday, November 11, A very young African American male with a black hoodie and black mask also entered the elevator @ 11:00 pm. I inquired as to what floor he was going to. He gestured with a thumbs up. I immediately became uncomfortable since we were on the first floor and his gesture to me was like a gun and he had on a black mask. Also, my observation during my stay was that the people staying at the hotel were mature in age. I pressed the floor I was going to - 3rd floor. He exited with us. My girlfriend stated, "she will be right over." She made this statement to throw him off and to observe what room he was going to. We observed him going to a door and just standing there. We made a quick dash for the elevator and exited the building. Upon exiting, we observed the male was outside behind us. We headed for the front office. Truthfully, I was running as I sensed this was going to be a dangerous incident. I don't want to stereotype an AA male as I am African American. I wanted to be safe and thwart off a negative outcome. ​Once at the front desk, I observed the same male walk between some trees. We explained to the African American female who was at front desk what had just transpired. She asked for a description, and she asked a few questions about the description and commented that she was familiar with him. There was an older Caucasian male sitting in the lobby who she communicated to stating that "call the police." There was no call made to the police. I know this because we would have been questioned by the police. The front desk individual did not ask our names or ascertain any information. The gentleman stated, "he is back, and we know who he is." My girlfriend was attempting to get a cup of coffee so the front desk individual gave us complimentary coupons for coffee in the morning. This whole scenario was very suspect and not having the employees of Marriott handle it in the best interest of the guest did not go over well with me. The male individual escorted up to our rooms. ​This stay did not leave me with a positive image once again of the Marriott hotel brand. In the room, we could see where it really had not been swept properly. I observed a dried hard candy on the floor. We turned down the mini refrigerator because it was freezing everything only to have a massive amount of water inundate the floor requiring a couple of towels to remove. The towels supplied by the hotel for guest use were dingy and old. In dire need of replacement. Luckily, I travel with my own washcloths. I have provided a photograph of the massive amount of water. ​The exterior of the property needs to be kept in a more appealing manner. Overall, the outside appearance is very unattractive. Someone needs to get a leaf blower and blow all the tree shedding's (looks like needles) from the common areas. The area is covered with them. True neglect of the outside. The layout of this property with the entrance doors a distance away from the front desk, is not a good safety measure for guests. read more

I'll start with the bad. The building is a bit run down for Marriott and the prices they charge. I stay at a lot of them and this is below average for sure. There's a very humid feeling throughout the building as well as in the room. I attempted to get breakfast at the hotel, extra cost but was expected, and as I walked into the lobby the person at the restaurant counter went to the kitchen and never came back. I waited long enough that another guest came over and waited for a bit and also gave up. Not a great way to make a sale. The good is that the front staff was very courteous. I will not be staying at this Marriott in the future. Update: lowered my review for the following reason. I booked this room indicating 4 guests. I'm always honest about the number of guests so that it makes sense when I ask for more towels. There was only 2 towels, 2 wash cloths, and 2 hand towels in the room. Which is not abnormal anywhere we stay. Usually it's just a matter of going to the front desk and asking for a couple more. Apparently here the manager doesn't have access to the towels and has to wait for house keeping to get here. This is after 8 am on Saturday and there is apparently no possible way for me to get a towel to use. This is completely unacceptable to me. I stay in Marriotts more than 50 nights a year and it's seems like I need to find another brand. read more

This is a dump, and I seriously would question any positive reviews you see here. This is a Motel 6 quality with the Marriott name and price attached. I won't be back, that's for sure. read more

Courtyard by Marriott Hampton Coliseum Central - Dark creepy hallway in a Marriott? - Hotels Near Me - Hampton, Virginia

This was one of the most disappointing Marriotts I've stayed. The room had a used eye dropper on the floor- EWW- NO hand soap at the sink and no linens for the pull out bed. I was only mildly disappointed that there was no breakfast of any kind since we had just come from another Marriott location in Maryland that was wonderful. But the icing on the cake was being told that pets we're not allowed when their website specifically says that they are. read more

Hotel staff were very accommodating during our 5 night stay. Beds were comfy. Water pressure was decent. Rooms smelled clean. Floors were not clean. Definitely just a quick sweep and mop without moving sofa or desk table. We are adaptable and this did nothing to make our stay unpleasant. Bistro food was good. Laundry room is $2 to wash and $2 to dry. 30 minutes each. You can see that updates are being done to bring this place to its full potential. I really liked the layout and location to everything there. We would definitely stay again. read more

First time at this hotel and actually my first time ever staying in Hampton. I usually opt for Newport News, but this hotel's location caught me attention. A little further investigation revealed that it had not only the location I most desired, but great reviews going for it too! The price per night in off season was great, around $119 for a standard double queen. My first interaction with the staff was over the phone. I believe the mans name was Isaiah. I am unsure what level of employee he was, but the call was flawless. Room set up for two nights, Marriott points utilized and set up, confirmation email sent immediately. But the best part was he was upbeat friendly and seemed to like his job. A rare find and I was excited to have this nice of a smooth start. Again first time staying in the area and also even being on this stretch of the road. It is within eye's view of the Hampton Coliseum and Hampton Convention Center and mixed in with other hotels and a nice size shopping/restaurant area across the street. Courtyards do nothing for me aesthetically since they are one level and boring with a tan exterior paint. I'm sure warmer weather and the front landscaping would enhance it's beauty. The parking lot was a disaster with ice and snow and appeared nothing had been done. This will be the only negative on my entire review. The walks in front and side for the most part were good, NOT GREAT! I understand this is unusual for Hampton Roads to experience this type of weather, but it still is up to the property to maintain lot and sidewalks for safety. Check-in was close to flawless with only issue I don't recall hearing the gentlemen tell me which way to go on the first floor and I went the exact opposite delaying getting in the room when I was in a hurry. Luggage cart were available up front and utilized. The lobby check-in/out is spectacular undergoing a recent remodel with lots of cool goodies like a fire place, big screen TV and computers. Lots of seating with booths that have there own individual TV's too and I have never seen this at a Courtyard. There is also a small store in the front that you can pick up some snacks, drinks and toiletries. The room (114) a double queen was close to perfect. No issues at all with cleanliness. Plenty of power outlets in what appeared to be a renovated room. Beds were comfortable. Everything worked in the room including outlets, plumbing, mini refrigerator, door entry etc. Also easy FREE WiFi connection with no sign on screens. The one issue that I had was the bathroom door hinge side. It had chipped paint that was unsightly. A coat of paint would completely hide this and be a cheap fix. The staff overall smiled, were friendly greeted you when walking by the check in/check out area. All were professionally attired and looked great. The bistro was used twice for breakfast and the staff here was also very courteous. A few of the house keeping staff when passed did not make direct eye contact when they could have and at least smiled, a missed opportunity. On both days the wake up call service was utilized by phone and worked without a hitch. So a drawback to many families is the lack of a FREE breakfast. The bistro however was quite nice and full service. It serves as a breakfast/lunch/dinner with bar 7 PM until 10 PM. It looks super updated and impressed me with it's modern motif. Not big, but it gets the job done. A few bar stools, but lots of room in front with comfortable seating. My son and I ordered breakfast twice and were blown away at decent prices and a really tasty full breakfast meal with eggs, bacon, toast and some crazy awesome crispy potatoes tots that I will not soon forget...so delicious. The staff on both days knew our timeline and rushed out meals and even delivered them to the table. On my first day they had an issue with the card reader and could not complete the credit card transaction. The meal was billed to the room. On both days the staff was terrific to interact with. Check out was a breeze as the invoice was slipped under the door by the staff fairy and correct with the only charge being for the bistro since points were utilized. There were services not used such as the gym, pool that is outside and a nice patio too. I can see a Summer visit being much more inviting with these additional amenities being used, not there fault just he time of the year. It seems quite apparent by watching traffic up front that this hotel is used quite extensively by the military. I saw a lot of personnel in uniform, I believe Army and possibly from nearby Ft. Eustis. I am a fan of Marriott and need to use their Courtyard brand much more often if this is the new model they have moved to. This visit was a very solid 4.5, but rounding to the 4 with just a few improvements that I mentioned above. I will plan a return trip to this hotel in the near future. Great job and a big thank you to the staff of this hotel for making this a wonderful stay. read more

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It smells really bad here. Actually going to check out tomorrow. I cannot deal with the smell. They say clean, I say nice try. The hotel looks like there is some renovations going on but the rooms are musty, the hallway smells somewhere between weed and mildew. The bistro is closed and the parking lot is dimly lit. Wow back on the road and I feel like I am in a motel 6, not a courtyard! Got a second star only because the room is updated. read more

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The entrance door to my floor and the elevator buttons were grimy. They had not been sanitized in what seemed like a month. The shower doesn't have an indicator on which way the water runs hot or cold, which is annoying because I was scolded quickly. The drainage is slow and the water or the bathroom has a foul odor. It may be fr the rusting vent. While opening the shower door, the shower bar broke while simply sliding it open. Inside the shower, there weren't sufficient body wash or bath soaps. On two of the bedsheets, there were dried or old blood or dipping sauce of some sort. The refrigerator doesn't cool well and you hear it from the moment you walk into the room. I thought it was the AC, so I turned it off, but I couldn't sleep the entire night because the refrigerator is incredibly loud. Moreover, I wish I didn't have to clean the refrigerator myself. Someone left a hot pocket in there. I tried to plug in my laptop, but two of the sockets weren't working and when I tried the third one there was a spark. After experiencing an electrical issue, I decided I wouldn't try to plug up anything else. I was told breakfast began at 7 am, the person who was supposed to be there at 7 am, wasn't there until 7:30 am or closer to 8 am. The woman at the front desk kept saying "she'll be here in 5 mins." Ended up going back to my room. When I went to the front desk to ask a question about towels, no one was there, the woman was outside walking around... Tried to print out a to-do list at the "business center" and there was no paper in the printer machine. Didn't want to touch the phones because the papers attached to the menu have water and dirt rings around the buttons. Went to speak to the front desk again, but was turned off by the woman eating at the front desk. She was chewing and talking at the same time. I watched food fly out of her mouth. Housekeeping never came to clean up the unit for the second day that I was there. Called housekeeping and for a wake-up call, no one answered the phone... The smell of the room is the most awful. read more

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Quite a sloppy hotel. Overly perfumed, the bathroom floorboard is about to collapse near the shower, I had to clean the countertops in my room upon arrival, and the elevator floor is full of dead bugs and debris. read more

My favorite stay away from home. Ahhhh! Thank you Marriott for the comfortable mattress, sheets and comforter. Most of all, thank you for the cleanliness. From the lobby, to the lounge area, to the rooms, I'm a completely satisfied customer. The moment I enter the hotel, I'm greeted by bright beautiful colors. The richness of the dark mahogany wood creates a polished professional look, which the employees follow it though with their actions. I received a warm greeting which is consistent whenever I stay at the Marriott. I was able to enjoy a peaceful moment in one of the lounge's private "booths" and if needed, I could have logged on a desktop to retrieve and print my flight itinerary. Overall, great stay, great location and I'm able to earn points as a Marriott Rewards Member. read more

Courtyard by Marriott Hampton Coliseum Central - Hotels Near Me - Hampton, Virginia

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Night manager is super pleasant other than that this place is horrible. Dirty rooms, hallways smell like weed, random people loitering around at all times of the night. read more

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It is vary rare for me to give 5 stars to a hotel. But, I haven't had any problems here, so why not? I stay here every year for the past 3 years around this time. There is big basketball tournament out here, and we always stay at the Marriott. I'm here with a group, and the group rates they give us are pretty good....even better than the rewards member discounts. They always greet us upon arrival and make sure we have everything we need to have a good stay here. I have always felt like I would be taken care of. Food here is pretty good. At the "market" or the snacks you can purchase. The rooms are always clean, there is always plenty of parking, a nice and professional staff, and what else could you ask for? This place is also conveniently locate me everything. Food, grocery stores, gas stations, liquor stores, etc....whatever you need, it's pretty close by. And if you are here for the big basketball tourney....Boo Williams Complex is 10 mins away. This is a Courtyard Marriott. So, there is no refrigerator in your room. But I'm sure if you asked for one, they would bring you one...probably for additional charge like requesting a microwave. But anyhow, this place is conveniently located, pretty affordable, and the staff prides themselves on good service....whenever I'm in Hampton, I will always be staying here. read more

Courtyard by Marriott Hampton Coliseum Central - Nice size rooms. Clean and cozy - Hotels Near Me - Hampton, Virginia

We stayed there 7/27 to 7/30. Overall, it was an average experience for us. The hotel and rooms are clean. It has an indoor pool connect to the outside pool and a jacuzzi. That's my kid's favorite part. Due to the pandemic impacts, everywhere we go, we see a "Now Hiring" sign. So no exception for the hotel industries, there is a on-site restaurant but it was not opened. This hotel doesn't include breakfast but there are many breakfast places nearby. It has a gym with two machines and weights, I saw some old reviews, it used to have five machines, I guess they removed some due to Covid for limiting the number of guests in the room. We were told that housekeepers won't be cleaning rooms daily (in my opinion, this is not a bad thing) but if we need extra toilettes we can call the front desk. I'd like to give a shout out to Martha from the front desk, we have some issue with our room, she was running back and forth for about 1/2 hour trying to figure out. And we were fortunate to switch to another room. The staff we met are friendly, including housekeepers, front desk. I want people to understand. The pandemic is not yet over, so let's be patience, adjust the new normal and give credit to those still there working so we can enjoy our vacation. read more

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COMFORTABLE BED!!! Great location and accessible to Peninsula Tower, restaurants, shops, and beach. Blanca and Jasmine are ROCKSTARS! These two ladies made sure my stay was phenomenal. Thanks for the restaurant recommendations...all were super yummy. 4 Star due to a noisy guest but Blanca and Jasmine professionally took care of it both times. #254 Thank You read more

The courtyard is a lovely hotel. The rooms are nice and clean and the front desk staff is really pleasant and helpful. I love that they have a pool and a little bistro/cafe with comfortable seating right in the front lobby too. The beds could have been a little better. Our king size bed sloped a bit in the middle and the pull out sofa beds DEFINITELY need to be replaced. Other than that, it is perfect. read more

one of the best Marriott hotel we've ever stayed at. Location was very convenient for my family and I. The front desk and staff was very friendly and always welcome you with a 'Hello' as you walk by. When arrival, the front desk person, Luigi welcome us with friendliness and smiles. Thank Luigi for helping the four of us and getting us into our rooms. My family and I were very appreciative. We stayed in connecting rooms on first floor and it was nice and cleaned. Bed and pillows were super comfy and soft The lit'l bistro was great. We ordered a breakfast sandwich and enjoyed it. Coffee was tasty as well. I'd definitely come back and stay next time we're in town again!! Thank you again! read more

I stayed at the Courtyard by Marriott® Hampton Coliseum Central 1917 Coliseum Drive, Hampton, Va 23666 P 757.838.3300 from June 18th through June 22nd. I was having comfortable time until the morning of June 22nd at 2:00am. I was coming back from a family gathering back to the hotel I was locked out from the front entrance of the hotel,. I was at the front knocking at the window for 10 minutes no one was at the desk! I recorded the conversation once I was able to enter the hotel. The 2 links is the conversation from the front desk worker https://youtu.be/9Cf3dbLKJNw https://youtu.be/T_LWrxiFbd4 I am very hurt! I am a paying customer, the front desk work was rude and disrespectful! I don't way this video to go viral I believe I should be compensated because of the disrespect I encountered! read more

This place is pretty cool to stay in. It has beds, which are standard in hotels I'm told. Also, the staff is nice. I bet they're nice even when they aren't getting paid, which is a great trait for humans. I gave 5 stars but let me tell you about this one thing that really upsets me. On the table in the lobby there's this gigantic "decoration" of 3 metal circles made up of other little circles. The fact that someone created a budget for this, purchased this, and displayed this monstrosity is infuriating almost to the point of tears. Who makes those choices? I like staying here but I wish that thing were gone - but it's always here, taunting me. Keep up the good work though, love the music in the lobby. read more

Courtyard by Marriott Hampton Coliseum Central - This is the thing from the review. - Hotels Near Me - Hampton, Virginia

I was in town for a work event at the convention center and stayed here for 2 nights. It wasn't so close that I could walk, but parking at the convention center is pretty easy, so I didn't mind. Check in was easy, especially considering my flight came in at 10, so I needed to get to a room really early. I relayed my needs via the Marriott app, and everything was ready upon my arrival. My room was fine - a queen bed and sofa bed, with a desk, chest of drawers, and a small refrigerator. I really liked that they don't use travel sized toiletries in the bathroom, but instead stock large bottles with pumps. You also have the option of keeping your towels for a couple days and not having your room cleaned each day. I don't like folks in my room anyway, and I like the resource conserving options. What really won me over was their bistro/cafe where I had breakfast each day. I love avocado toast, and theirs is a winner! Some friends attending the same conference hung out out one night with me by the fire place - super cozy and drinks were yummy. The staff was super nice everyday and always greeted us when we walked by. The room didn't knock my socks off, but everything else did! read more

Courtyard by Marriott Hampton Coliseum Central - This has been my daily breakfast for this trip & it's pretty incredible - Hotels Near Me - Hampton, Virginia

I am very disappointed in Marriott. I have stayed at this hotel for the last three years while in town; however, each year seems to get surprisingly worse. For example, my room flooded last year and instead of reassurance, it was my perception that the assistant manager blamed me for the flood even though the fire department stated otherwise. Unfortunately, the aesthetic of my recent stay - June 15 - 20th - reminded me of an hourly motel. Simple necessities were unsanitary and made me truly feel unvalued. For example, I asked for towels because my room wasn't cleaned by maintenance however, when the towels arrived they were moist. Management, unfortunately, were not receptive to my constant feedback nor were they apologetic to the constant mishaps at their establishment - for this reason I will never stay at this hotel again. read more

The front desk service was great. Clean room but paper thin walls. You could hear EVERYTHING. Housekeeping knocked on the door early morning but we didn't have a do not disturb sign on. But when your staying one night and check out is noon after a Saturday night out, I don't understand why housekeeping needs to knock on your door so early. Free breakfast was nice but i had to wait 20 minutes just to order. Not because she was busy but she was overwhelmed. Other than that it was An overall nice place to stay. read more

Business travelers steer clear of this hotel. The guest and house keepers are NOISEY! There must of been a noisy guest convention in town because it was only quiet from 3am to 7am. I stayed on the first floor because the elevator was under construction, had I known about the roudy guest and loud mouth house keepers then I would of requested a room on another floor or went to a different hotel. My room was neat but the comforter needed to be washed or shaken outside to get rid of the dust, dead skin cells or what ever was lurking on it. I didn't go home with any bites but it felt like my skin was crawling. Finally, the workout facility is situated in a "hallway" in between two buildings which there is no privacy to work out. It will be a while before I stay at a Courtyard Marriott. read more

The lobby is nice and Mr. Patterson at the desk was very helpful and friendly. The rooms were noisy and in need of repair. The bathroom showers need to be recaulked at minimum. There was an issue with coffee the first day being that it didn't get out until after 0730 and the bistro was closed. The second day when I tried to order food the lady looked at me like I was crazy and said all we have is coffee even though there was a menu and I later saw people getting food. I had to ubereats breakfast. The gym was run down, the cleaning staff sang very loudly early in the morning and were smoking pot in the evenings. It was just kind of a hot mess. They clearly are understaffed as this poor manager was running around trying to fix everything for people. Would definitely not stay here again. read more

Such a beautiful, cozy, and clean place to stay. The lobby is sooooooo modern and remodeled beautifully. They have a little fake fireplace in the lobby where you can actually sit and read book, talk, or listen to music. Then the computer area is clean and big screens too. Bistro and the staff that's there is awesome. Very friendly and definitely takes care of your need. The check-in staff is very friendly and knowledgeable. Rooms are very spacious, remodeled, and clean. No microwave tho but they do have a mini fridge. read more

Pretty nice hotel! The front desk are very friendly and helpful. The room was nice and commiserate to the price I paid. Not too keen on the local area; pretty shady in my book. But overall, plenty of options for dining and entertainment. I would definitely recommend this hotel if staying in this area. NOTE: Breakfast buffet was low key, but free and good. read more

Clean, nice rooms, in-room fridge, good breakfast. They leave a USA Today at your door in the morning. I'd stay here again, although the location isn't the prettiest. read more

disgusting dirty hotel. was checked into multiple dirty rooms. avoid at all possible. walls thin and could hear other room noises. carpet was torn and bathroom had curly hairs that were not mine. read more

Place is clean and in a good location. The bar tender Jasmine was such a sweet girl. She made our night!!! Ask her for the green turnip! It's their specialty drink. read more

The very best beds! I love coming here to unwind, relax and just sleep. It's also right next to 64 interstate. Staff is very friendly all the time and I do stay often. Mall across the st along with all types of stores ,restaurants along the main rode. One time, I left my laptop on top of my car overnight after a long work day and had no idea I did so untilt the am. Turns out security had turned it in the next morning!! I was so shocked that someone was so honest! Great hotel that hired staff and security with integrity! :) read more

Really a 3-star review turned into a 4-star because they had a place for me to sleep on a business trip last week. Booked my reservation with another Courtyard that "over booked" and didn't have room for me. This place had a room and I was thankful to take it. The bed was too soft but the room was clean/standard for a Courtyard Marriott. For a one-night business trip it was fine but I wouldn't stay here for multiple nights or on a personal trip. read more