Excellent accomodations, the restaurant in the hotel has pretty good food - I was travelling on business and got in pretty late but I was still able to get a freshly cooked meal. They have a bar that stays open pretty late. I didn't notice any bedbugs (see other review of this hotel), but I'd have to agree that the elevator is soooooo slow, at first I thought it had quit working and that I was stuck...it takes about 30 seconds once it stops for the doors to open. The front desk staff was super friendly and helpful. If I ever have the pleasure (insert rolling eyes here) of staying in LA again, I'd stay here. read more

The hotel has construction going all over. The bar was closed the restaurant has limited time. It's a mess right now

The hotel is beautiful and has just about everything you need; fitness room, bar, food, etc. It is decorated in a very calm, classy, modern style. It is also in a fabulous location at the Empire Center, which has just about every store and restaurant you could want. My husband forgot his belt and shirt and we swung by Tilly's which was right there! After our night out we stopped and got Krispy Kremes, also right there! The only downside is that the air conditioning was a bit temperamental. Don't get me wrong, it worked, but you had to mess with it a bit. read more

Grrrr. Pool was closed and drained as was the hot tub. Firepits were not lit. Yes it was November, but some of us have snow at home and would have loved to sit by a fire or dip in the hot tub. Perhaps they should have mentioned this. The elevator was also out for 2 days. They have a restaurant that is pretty decent for breakfast. Free starbucks coffee until 10 am. Free pcs with internet access and printers....good for printing off some last minute tv show tickets. The bar was insanely stingy. Some poor guy ordered a vodka on the rocks with a side of sugar free red bull and they only would serve him one shot of measured vodka on ice. So, not much of a bar scene. Thery have a small gym and small market. Free HBO. read more

We are from the Bay Area and we generally only stay at Marriott Hotels when we travel. We showed up to this Courtyard Marriott a few hours ago for a 2 night stay and we are very happy and impressed with this specific hotel. This is our first time staying at this hotel and the front desk and staff have been very nice and the room is beautiful ! Very clean and comfortable ! We will definitely be staying here again if we ever find ourselves in this area again ! read more

In town for nearly a week, mostly to attend the premiere of a movie made by some of our friends, my partner Bear selected a hotel not too far from one I had stayed previously, (the Extended Stay America, which is about a stone's throw away from this one). We needed a place that was reasonable, and not too far from Hollywood, where the premiere would be. Not to mention the fact that there was a Target nearby - an added plus. So...Pluses first. Nice, clean room. The beds were comfortable enough. Room safe and fridge came standard. Staff were friendly and helpful (for the most part). If you get a chance to add breakfast to your stay, say yes! It's not that expensive an add-on, and it's easy to get your money's worth. Fresh waffles, omelets made-to-order, plus a buffet that includes hot oatmeal, a line of cold cereals, breads for toast, bagels, fresh fruit, scrambled eggs, hash browns, sausage links and bacon. Plus coffee and OJ refilled as much as you like. And if you'd just prefer to have your Starbucks, it so happens they have a Starbucks bar right across from the restaurant. Not FREE, of course, but you will get your fix. Plus, I believe it's open even after the restaurant shuts breakfast down at about 10:30. Of course, there is also Target and several other stores within walking distance. And if you prefer, the hotel's "little store" has sandwiches, salads, soft drinks, beer (!!!), plus toiletries and other items you may need if you forgot them, and you just don't feel like walking to Target. Now...as far as the 'minuses' go... Those beers you can buy at the hotel store? THEY DON'T SELL BOTTLE OPENERS. We didn't find out about that until AFTER we got upstairs. If you want the beers opened, you either have to ask at the time of purchase, or bring them all the way downstairs so the staff can open them. So, you may want to just bypass the hassle and get your beer AND an opener at Target, or whatever your favorite place is to get hooked up with adult beverages. The hotel restaurant is closed for lunch, and does not reopen until dinner. And as far as dinner goes...Don't walk away from the restaurant...RUN. Our experience was pretty much the kind you see on Food Network's RESTAURANT: IMPOSSIBLE, when Robert Irvine first comes in to tend to the mess his latest assignment has become. Case in point: I had a burger and fries. The bun wasn't just dry, it was PETRIFIED. Fries were so-so. The cheesecake for dessert was probably Sarah Lee, with some extra chocolate drizzle on it. We ordered wine with our dinner, and they had to hunt up two mismatched wine glasses. A staff member explained to us that they were in the process of "transitioning" the restaurant to bistro-style, which would feature a new layout, new, full-service menu and new items. I wish them much success with that - and I'd even like to try it when it happens. The service was still very good....the food just didn't match it. With a few changes, we would probably come back. But because the proximity is closer to more food options, we may actually choose the OTHER Marriott, which we had no idea was just around the corner until much later. read more

I spend many nights in Marriott properties and the Courtyard is my safe bet. As we all should know, even within a particular brand there can be quite a few inconsistencies. With this fact, I give the Courtyard Burbank 5 stars. Super clean rooms, thicker walls, great mattresses, renovated lobby, cozy pool area, bar and restaurant and really friendly service. Simple, free parking and close to the 5, the airport and 134. I definitely prefer it to the Residence Inn in downtown Burbank. read more

We were here for our friends wedding all people who works their were super chill and super nice...... we staied up all night by the pool and we were loud but still they would not mess with us. 4 star no remy at the bar..... read more

Excellent price and location, with free parking and a reasonably-priced, all-you-can-eat buffet breakfast. This hotel is away from the crowds and traffic of L.A., but still close enough to all the attractions. read more

So nice! I really liked how it was away from the LA craziness but at the same time there was a mall walking distance from there. But it's on the other side so you don't hear the traffic or have to deal with it. One of the nicer hotels for the area! Highly recommended! read more

Loved this place. Free parking, a large room with queen beds and a huge bathroom. The only downside? No free breakfast. But the breakfast they were serving looked and smelled amazing, probably worth the $10 or so they charge for it. Nice pool and fire pit and a small bar and reception area. Front desk very friendly and helpful, even printed out some directions for us for some sites. Very conveniently located at the front of a shopping center with a target and a best buy. The area was nice and quiet. With tax we paid $154 for a night through priceline and had a very good experience. read more

Stayed there two days ago (Sunday November 3, 2019)....Horrible rooms and Horrible service. Run down rooms are DISGUSTING with mold and mildew ALL OVER THE SHOWER. Carpets are dirty, towels are old and worn put and smell bad. Old furniture and dusty curtains. First and LAST time I will ever stay there! read more

This was a very nice Courtyard. There were lots of restaurants close by and some shopping as well. The overall design is unusual and very modern. read more

Do not book here for a group/ wedding. Becca forgot to book a room for the bride and groom! Found this out the day before the wedding! The general manager has horrific customer service skills, no wonder the staff is so poorly trained. I have had such a wonderful experience planning my wedding and it's so sad to be this Stressed out the day before because of such poor service. read more

I love the this hotel. The beds and pillows are to die for. Love the room service. I pay a lot more to stay here than other places but to me it's worth it. If I had to make one suggestion. I always order room service when I'm there. $3.50 for a 12 ounce can of soda is way way too high. That equates to $42.00 a twelve pack. A twelve pack at a convenience store is about $4.00 The gift shop is expensive enough. In fact a 20 ounce bottle of soda in the gift shop is $2.99. So I but my drinks from there rather than pay $3.50 for a 12 ounce can. I hope the powers that be at the Marriott will make a price adjustment on their can soda. They dont need to make that big a profit on a 12 ounce can of soda. The only other disappointment was the Marriott stopped offering pay for view movies in the room. I use to enjoy watching several movies that were still in the theaters in my room. The front desk clerk stated it became too expensive for them to continue this service. Still all said and done it is a professional hotel and I will still stay there... (But I will bring my own soda.... haha read more

I looked online at numerous hotels in the Los Angeles area before leaving for California and this was one of the few Marriott hotels that had free parking. The rooms was spacious and clean though the layout and design was not as modern as the Courtyard I stayed in while in San Diego. I too was in a room near the train tracks and once again every night I could hear the train rumbling through downtown Burbank. Walking out onto the balcony I was greeted by the sight of cigarettes on the top of the balcony for the room on the lower level. As soon as I find the picture I will upload it. The room I stayed in faced the pool so a lot of noise wavered up from the people down below. I kept some yogurt and dinner leftovers in the fridge which never worked properly so everything was thrown away. Informed the manager about the disappointment with the room, she was very nice and offered free breakfast and a room discount. I frequently use the computers and printers when I stay at Courtyard hotels but the printers were running out of ink and paper. Also, there were two elevators at this hotel but by the last day one of them was broken. Saving money on parking is a big benefit for a return stay at this hotel. read more

Amazing customer service and very friendly staff. Will always use the court yard when in the area.

Pretty modern rooms, spacious, containing the essentials. The staff was very friendly when we checked in. We came here during Christmas weekend as a surprise for my mom and we wanted to stay as close as we could to the 5 highway back to SF. We would stay again. read more

Loved this hotel! We were looking for a place to stay in LA last week that was comfortable, accessible to everything, and didn't break the bank. This was a winner on all fronts. My husband and I appreciated the good sized room, giant flat screen tv, balcony with the pool view and great customer service. Definitely ask for one of the newer rooms on the upper floors. If you're looking for a place to stay in LA, look no further. This newly renovated hotel has got all the amenities you need! *Breakfast isn't included, but I believe it's $9.99 for the buffet per person. We ate out instead though given the plethora of brunch options in LA. read more

Stay on 6/9-6/12 Room 117 FAIL!!! Another roach!!! I thought that the first incident is just a one off. Now I have confirmed that this hotel is infested. I am not getting heard by management and I was not informed that they will be taking any action. I think even though I have Marriot Rewards I am taking my business elsewhere. I would be more patient if their management is even apologetic or would even give you a free breakfast to make you feel better. What did a get - NONE! No apologies even. The only good thing they have is they have an absolutely great customer service front desk staff - Chris and Max. The assistant manager Abby says she never ever received any of my complaints. When I finally talked to her she said that she will be giving me extra points. I did not ever HEAR back from her. I will definitely share my experience with co-workers. Please please... beware this hotel has ROACHES and if you have a complaint you will be IGNORED. I wish Hilton Garden Inn is closeby - they are the best. I am not searching for a new hotel .... read more

Stayed here for two nights while checking out the new Harry Potter land at Universal. I thought the hotel and the room was really nice and clean. The staff was very nice and accommodating, even providing us some extra toiletries that we had forgot to pack. I was happy with breakfast, although I don't really feel like I got a good deal / saved money by picking the room reservation that included breakfast. I did really enjoy the breakfast area with the booths and tv's. Overall, great place to stay and not a far drive from Universal. read more

I had to stay here recently while there was an issue with my apartment complex. Overall it's a pretty nice hotel. I didn't interact too much with the staff while I was there, so I can't really speak to how they are, but all in all I had a very nice stay. Rooms are nice and clean and the hotel is located near some great stuff if you're planning on being in town for more than a few days. It's right across the street from a Target, Wal-Mart, BevMo!, 24-Hour Fitness and a ton of restaurants. read more

I'm a fan because of the clean property, nice pool, and friendly staff. The rooms have nice big HD TV screens and the room decor is nice. Lodging in L.A. area can be very expensive. If you don't mind a 20-30 minute drive into Hollywood or downtown L.A., this Courtyard in conjunction w/ the Burbank Bob Hope Airport is a nice way to go. read more

This hotel is alright. No free breakfast though. We arrived early and they only offered us handicapped rooms or else we had to wait until. We decided to get the handicapped room. I inspected the bed and its smelled old, so I called the front desk. They contacted the housekeepers and they came right away to change it. The towels looked old too they also changed it. read more

Room was great, parking and proximity to the Empire Complex is fantastic. Don't even need a car to get most of your needs. The breakfast buffet is really very nice and well stocked including a chef for those special requests. read more

The ABSOLUTE finest ! I love staying here and I LIVE in Burbank! But I come here to feel at HOME! All y'all are amazing and I love and appreciate ya! read more

oh boy, this place is nice. clean, nice parking, the cleaning lady is nice. always keeping my room clean and neat. the only thing i hate about this place are the employees. very unprofessional and unhelpful. when i was about to check in to my room, it is not ready and i have to wait for an 1 hour or 2. didn't even bother to accommodate me . at least to keep me relax from their error. motel employees have better attitude than this so called classy hotel. very disappointed. the only reason i'll give a 2 stars because the place is very neat , clean and a lot of near by stores. read more

I stayed here once when there was a power outage in my area and I needed a place with electricity where I could get some work done. The room was really clean and well decorated (I think I may still have photos somewhere). The work desk was awesome, the ergo chair was a nice touch. WiFi speed was great. I needed to edit some video so I could even tap in to the AV system and edit full screen. What a bonus. A great stay for the price. read more

The good: clean rooms, cozy and comfy beds, great pool and hot tub, free wi-fi, close to Universal Studios, quick check-in, free parking, large TV. The bad: Quoted a AAA discounted price on the phone, and it wasn't honored at check-out (they did take $10 off a night when I complained). You pay a lot for breakfast, and the food isn't even good--French toast and eggs were not cooked through. Put us in the wrong room on arrival (1 king instead of 2 queens). Hardly any countertop space at the sink, which is hard for a family of 5. They don't have roll-away beds. read more

I was pretty unimpressed with this hotel, especially in comparison to other Marriott Hotels that I've stayed in. Our bathroom seemed to have mold on the floorboards. The paintings hanging on the walls didn't match the wallpaper. There was no microwave. However, the beds were very comfortable and clean. If you're looking for a comfortable and short stay, this place will be alright. There isn't any free breakfast though, so plan accordingly. read more

Always a pleasure to stay here. Clean comfortable rooms, comfortable beds, friendly and efficient staff. Recent remodel. Convenient location, and almost anything you could want while traveling is nearby - Target, Staples, Lowes, Best Buy, Hometown Buffet, Wendy's, Panda Express, Subway, Olive Garden, Outback Steakhouse and other dining options are all right there in the shopping center behind the hotel. Nearby are Costco, regular markets and more. If one thing could be improved, it might be the parking options, but I'm not sure what can be done about that. Granted, they have additional parking towards the Staples. An extra couple of handicap slots would be helpful, maybe? Especially for busy Friday and Saturday nights. read more

I was spending my time in this place for nothing ! Pay more money and I didn't like the service at all . I don't recommend that hotel at all !!! read more

ROACHES!!! Why would anyone stay with roaches in their room? I'm a Marriott gold rewards member and I thought this would be a good hotel to stay at. I had to fly in for an early morning meeting and I chose this hotel because it was close to the airport. Save your money and go elsewhere! I can't sleep with roaches crawling all over. The staff did get me quickly into a new room at midnight, but it seems like roaches have been brought up many times in the reviews. I wish I would have checked before booking. Found people at midnight just laying in the hallway. You know, the stuff you'd find in a scary hotel on the wrong side of town. My first room wasn't clean either. Definitely won't be coming back. read more

Courtyard by Marriott Los Angeles Burbank Airport - ROACHES in the bed. - Hotels Near Me - Burbank, California

This hotel is amazing. Excellent prise and location. The proximity to everything is awesome. Front desk staff was polite and friendly. There is good pool and nice lobby. Our room was comfortable and too clean with not bad view. They have good bath products. read more

I have been staying at this hotel for about 5 years now and have always loved its friendly, "like-home" atmosphere. As frequent business travelers, we log over a month worth of nights, each year, at this location. We have gotten to know much of the staff and have developed valued relationships over the years. My recent negative experience with front desk associate, Rich, was very surprising. I am saddened that an otherwise good track record was tarnished and bad enough that it prompted me to take time to write a review. Unfortunately, the front desk staff has had a lot of turn over in the past two years which can often lead to poor quality associates and apathy. As a former district manager in a sales driven environment, I am very sensitive to the customer engagement of establishments I visit. I recognize that is not always possible to please every customer, however, it is always possible to deliver a courteous experience. Hoping this is a blip and not a pattern, as the location is very convenient for our work, and that of our clients and associates, and we have had good previous stays. read more

Stayed here again and glad we did. Love that it's close to freeway entrances, shopping plaza AND they have a program where if you out of housekeeping, they will give you 250 Marriott points per night but it has to be at least 2 consecutive nights. read more

First off, I wish I could give less than 1 star. The managers here are so rude and in-accommodating. My boyfriend and I stay here multiple times a month and occasionally ask for a later check out because we normally check in a bit late. All other Marriot hotels are accommodating and politely allow us to stick around for an extra hour or 2. Abby and Steve from this particular hotel (I believe they are close friends or involved) were both extremely disrespectful to us. Abby (rudely/reluctantly) allowed us an extended stay and then charged us for another night without our authorization. My bank called me and informed me of this. I then called the hotel to question the transaction and I was told that no one is allowed to check-out past the regular check out time (even though I've done it countless times and even got permission for this time). I was charged for another night AND he added that we are no longer welcome at the hotel because we don't respect the rules. We feel very disrespected, especially due to how often we visit Marriot hotels. Steve & Abby, I hope you one day are happy enough with yourselves to be polite & give good customer service. I question the person who put you 2 in charge. I would strongly recommend avoiding this hotel. read more

We decided to stay here for a night after spending the day at universal studios city walk and the evening at the dodgers stadium! Staff was very friendly, rooms were clean, updated, and super comfortable! Convenient (and quiet) location close to stores, food, and the locations we visited! We booked through booking.com and are marriott reward members which gave us an inexpensive price compared to other hotels! We enjoyed our stay and definitely recommend this place. read more

I've seen many of the old/new Courtyard looks. This is by far the best Courtyard I've seen! I like how there are individual kiosk's for each front desk agent. The lobby has a virtual touch screen TV where you can find local information (weather, shows, etc). The cafe and bar look fresh, new, and inspired with warm inviting colors. Loved the fire pit at the pool! The bed was a bit weird for my back. I never slept on a foam mattress, I felt like I was sinking in-I was able to sleep well though. The room incorporated the dark woods, new black appliances, and beige granite counter-tops, and a nice LG flat screen with free HBO movies! read more

Nice hotel. But when we called to reserve a room we were transferred to guest reservations. We gave them our reservation information and found out that someone in guest reservations intered our info into Priceline website and Priceline increased our final bill by $200. So they have someone in reservations that is receiving a kickback or a commission from Priceline. Not a lot you can do since both companies deny responsibility. Just a heads up for anyone calling Marriott. If you do call check your credit card and find out if they took a prepaid. If so you have been scamed. Call your credit card company and cancel. read more