I've been buying my contact lenses from The Optical Lounge for about 3 years now. They have never…read morefailed to give me excellent customer service. They are friendly and open to suggesting styles of eye glasses, the Optician there is friendly and personable. They fix your eye glasses if they're bent (free of charge) and have even offered a family discount to me when I was a student. Thank you!

So I was in need for a new pair of glasses. I've had the same pair for 5 years, the prescription is…read moreold and the frames no longer fit. Needless to say I could not see properly and was living off my contacts. Anyways I found a groupon online for Vision express and could not pass it up. I called in before to confirm how the groupon worked and the guy who answered the phone was super nice and explained exactly how it would work. I went in and I was the only customer in there but I expected that based on location and time. The guy working who's name I did not get got up and helped me immediately. Let me walk around and try on all the different pairs of glasses and find my own frame. He didn't try to push me or upsell me on the frames outside of my groupon. I told him I had a groupon and he was totally cool about it. He was super accommodating and patient with me. It did kind of get awkward since I was the only one in there but he wasn't staring me down or anything. I'm just awkward. There was a huge selection of different frames and brands. Prices for frames ranged from $200 up to $500. Then the lenses were another cost not covered by the groupon so I had to pay for that. The lenses ranged from 200-400 depending on your prescription. All in all I found a pair of glasses I liked. Price was good especially with the groupon. Glasses should arrive in less than a week. Nothing to complain about ...yet.

Vision express Markham location is amazing , very professional people and great service. Simran…read morehelped me with selection of the right frame and correct lenses . In addition gave me a great deal. Thanks Simran. M

Got glasses here in the middle of the pandemic and I was super happy with the service and product…read more I got a designer frame and lens with anti glare, anti scratches and blue light filter- still almost 200 dollars cheaper than Hakim. I also noticed they have a big selection of discount frames for a cheaper option.

I went in for an eye exam to get glasses, the service was great and the staff were friendly and…read morevery patient! they have a big selection on glasses and cute glasses too! it's now been always 3 weeks since I've been to the store... And I am still waiting on my glasses. if you are looking for great service and friendly service then this is the place.. but If are in need of glasses ASAP then this is not the place too go.. not sure if its because my prescription was very low or just because of the covid time... but my mother got glasses two months ago and they came within a week of the order being put out.. frustrating not being able to see little writing while walking in the grocery store trying to look for the ail I need

Great store, so much selection, and if its not something that they have in stock they can order it…read morein for you (i wanted a new pair of sunglasses I saw onlne that just came out) they ordered them for me and i had them within a week. I also did my exam there and it was really cheap, I dont think even Costco does them for less (which is where I used to go before but the customer service there is horrible)

My first experience with A-Look Optical was in early 2015. After browsing Pacific Mall's MANY…read moreoptical stores, they seemed to have better prices. They were patient and helpful when I was trying to decide from their vast selection of fashionable frames. A few days later, I received my stylish Lacoste glasses. Flash forward to late 2017. My prescription changed, so I just wanted to replace the lenses on the same frame and see about getting my first prescription sunglasses. More than 2 years later, I got the same first-class treatment with even more choices than I remembered. Shortly thereafter, I received my new lenses & very handsome Giorgio Armani tortoise shell sunglasses! The owner's valuable advice on future options and the staff's friendly service have made me a loyal customer. They seem to enjoy what they do. They make you feel like you're their only customer. They seem to appreciate your business. If you're in the market for new eyewear, I highly recommend that you check them out!

Hands down A-Look Optical is the best eyewear store in Pacific Mall. I actually stumbled on them by…read morechance. I used to go to one of their competitors a few doors away - that is until their optician almost totally ruined the glasses I bought from them by bending and twisting the arms on my Prada frame as if he was a pretzel maker. Desperate to save my glasses, I popped into A-Look to see if they could help after hearing from the excellent experience my sisters had at the shop. Alfred saw right away what was wrong and said he would do his best to fix the problem though he couldn't promise anything because the damage was pretty bad. Thankfully he was able to fix things and my glasses have felt amazing ever since. From the moment you enter the store to the aftercare service, A-Look pays attention to the details. Staff are friendly and knowledgeable, and they take the time to listen and help you find what you're looking for. The selection is also great - lots of fashionable frames to choose from. Definitely worth checking out if you're in the market for new specs.

We both needed eye exams. Varley was cost effective on the price for the exam itself, $128 per…read moreadult. The eye exam is complete not only checking vision but also the health of your eyes. Dr. Tie is amazing and takes her time and explains everything as she goes. The equipment that the business has invested in means no more air puffs which makes the exam much more comfortable. After my exam I chose to purchase my frames at Varley as well. Dr. Yue took the time to even help me with my selection of my frames. She provided honest feedback and made it fun. There was no upsell or pressure to buy anything over what our budget was. Highly recommend Varley and Dr. Yue to anyone who wants a comfortable, through and even fun (yes, fun) experience.

Amazing customer service, lots of options for sunglasses and regular glasses. Everything from very…read moresubtle grams to thick and dramatic The place is clean and comfortable and has everything you need! The man that works there is so so nice and helpful when it comes to selecting new frames A great experience!

Picked up my new prescription glasses today. I'm so pleased…read morewith both the great service and the speed with which the new glasses arrived. They are perfect! No adjustments required. They have a terrific selection of frames, as well as, oh so many, good looking sunglasses. Great value too, they work with your budget, absolutely no pressure, which I appreciated.