I initially throught that staff would be friendly and helpful; They roped me in and I would return…read morea few hours later - Only to find a sign on the door that they were on Lunch Break; - So, I waited around like a fool for 20 minutes. Things would be out of control. Why would you take lunch at the close of the business day? Gal working the store was solo and not helpful. She actually made me feel uncomfortable, getting all up in my business about what I was shipping. They are a little pricey. I was happy my package made it up to Staten Island; - Anyways - they had all the services that I needed/requested. I laminated a few items - I suppose I will be back; - But, the location in SouthPark is way better.

12:30pm on 3/4/25 - whoever was working front desk needs better customer service skills. All I did…read morewas drop of a package and I just get attitude. Why!!!??

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

It has been eleven years since I wrote this review back in 2009. At the time, it was my eleventh…read morereview on Yelp and that was more than fourteen thousand reviews ago. And back then, this location was across the street in a building now occupied by a medical office. Instead of printing up business cards, this time I am shipping a loaner laptop back to my customer. The young man at the counter pulled an appropriate sized box, weighed it with the laptop, obtained the address and provided a price. And yes, I did get the receipt that the package was delivered on time and signed for. Definitely not expensive but that's FedEx pricing and not really the store's pricing. And still, competitive with UPS - I checked. All the proper COVID protocols are being practiced with clear "stand here" markers on the floor, plexiglass partitions at the counter and masks required. [Review 14255 overall, 1579 of 2020, number 2690 in North Carolina.]

I use this location a lot since it's near my neighborhood. Mostly for drop offs, but the store is…read morealways clean when I get there and it's really quick to get the package on the scale and scanned in for the receipt. Staffers are always nice an courteous and I've never had any issues here.... I do remember when the right side door handle was "hanging by a thread" but it has since been fixed. This location has easy parking - the only caveat is that a lot of folks are going the wrong way! Just be careful, but all the spaces are angled to one direction. The parking lot is shared by WingZone, a Subway, and... maybe a cellphone carrier store... I'm not exactly sure. The construction on Tyvola Rd makes it a little tricky to get in and out here....

This location offers speedy service, plentiful parking, and friendly staff. Im so glad that I…read morefound this location.

Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.

The Staff are incredibly helpful and pleasant. Notary was available immediately. This is a great…read moreplace for me to drop off my UPS packages; - I have a lot of confidence in them. Fair prices - You get what you pay for you. Indian Lady was so sweet and kind!

Bee was a pleasure to work with. Had to wait but she apologized and was so much nicer than the Tega…read moreCastore

Been shipping thro' this FedEx location for over 10 years. They just move here from the near-by…read moreold office. I love all their personnel who have been super friendly and helpful. Even we are the airline's employees having discounts, they have been treating us with no bias but fairly. Thank to their devoted working attitude.

If could give zero stars I would my package was stolen from fedex nobody know anything nobody…read morecalling me back will not ever ship with fedex again

I called ahead and spoke with Mel regarding my shipment since it was going international. When I…read morearrived a few hours later he knew who I was and was right on top of getting everything together. He took special care and the time to make sure everything would ship correctly, patiently waiting while I confirmed physical address where items were to be shipped. I highly recommend them. Easy access and friendly. Mel even took the time to try and figure out a way to save me some money on the shipment.

I got the pleasure of being helped out by Mel Phillips. Started by opening the door for me as I'm…read moretrying to get this 80 pound package through the door. He automatically knew I didn't have what I needed for my customers parts to ship. Instead of turning me away or brushing me off he took care of everything. From making sure I had all I needed, to just being super informational and willing to help. Mel is on his game at all times. Thanks again boss man.

Employee's here are very lazy and have a care free attitude on the phone and in person. They seem…read moreallergic to providing any type of help and incapable of answering almost anything. Extremely disappointed with the poor customer service from the staff of the Belmont location. Upper level management from regional corporate UPS needs to do an investigation and provide more supervision because the employees are lacking severly.

The service here today was great However the owner helped…read morepack a box and chose to charge $11 versus offering a cheaper option This center seems focus on their profits over repeat business

Bianca was so easy to work with. We needed a couple of car documents notarized, and for health…read morereasons, needed someone to come to us. I reached out via Yelp for a quote and appointment, and she was responsive to all my questions. On the day of, she showed up on time and was knowledgeable about the process. She even gave us a tip on an additional form to fill in advance that would save us time and money at the DMV. Reasonably priced expertise with a personal touch, this truly is concierge white glove service!

I had an exceptional experience with Bianca. On the same day that I messaged her, she was able to…read morecome to my apartment and help me with a document I needed. She was kind, punctual, and and really cared about helping me to the best of her ability. It was $65 for her services, and I felt like that was more than worth it. I would recommend her to everyone who needs a notary service, she's truly top notch!