Not sure what exactly changed, but the quality and speed of their work has gone worse. I had to go…read moreback twice now to fix the similar problems (1st flat tire, 2nd time tire rotation, now wheel bearings), come on stuff like that you could have seen the 1st time and fixed it. And when it comes to speed if they say it will take a few hours. It will be more like an overnight thing. And on a side note, they customer service at the front desk needs some work. A lot worse since Ms. Nicely passed (Rest in Peace Ms. Nicely), she was the best lady to work that desk.

I stoped by Nicelys to get an oil change and serpentine belt fixed thinking I'd probably have to…read morewait a week to get a scheduled time. To my surprise they were able to fit me in on the spot and were working on my car within minutes of me arriving. They took me into the garage to show me what they had to do before doing anything and gave me a quote of how much it would cost and asked if that was good with me which I appreciated. Once I paid (which was very reasonable) they sent me off with a fawn farewell. If I need anything else done to my car here I'll be sure to go back to Nicelys.

Helped me out quite a bit. Fit me in quickly to their busy schedule last minute. Went above and…read morebeyond.

We wanted to start my retirement by spending a year traveling around the country in a 2002 Toyota…read moreSienna with ~190K miles. After 6000 miles, which started in CA, I took it to change the oil in Asheville, NC and was told that they wouldn't do the job since I needed a new valve cover gasket. I knew I had a small leak but figured I might as well get it done. Shortly thereafter, I found myself in Lexington for a week and decided to get the gaskets changed. Being new to the area, I went to Yelp, and after two or three calls, I spoke with Chad of Lee's Auto and explained what I wanted. He asked all the right questions, which I expected he should have given I had watched about 7 videos on changing the gasket on a V6 and came up with a good estimate, which gave me an appt for the next Monday. Nevertheless, I was apprehensive when I took it in, and he had it done before lunch and stuck to the estimate. While driving it back after the change, I smelled the usual oil fumes and hoped they would go away the next day when I was to leave for PA. It did, and we are back on the road. This is to say that Chad did a bang-up job, with very little social interaction and just straight-up professionalism. Thank you, Chad, for helping us continue our journey.

From my personal experience, I advise you to avoid Timber Ridge Auto repair. They turned a great…read morecar into a dead car. It has been an awful experience. We took a Volvo in after the AC compressor they had installed last fall seized and broke the serpentine belt. We said we wanted an estimate to fix what needed fixing. For $2400 they replaced the AC and belt. Upon leaving the shop the car's AC worked when moving but blew hot air at idle. We took it back. They charged another diagnostic fee and said it needed a fan....for another charge of just under $1000. Immediately after the second pick up the car started throwing codes and blowing hot air; again. Third trip back. They admitted they installed a faulty compressor. After repairs for which they refused to give a statement of what they did to the car, the car died that night and had to be towed away. After putting over $3400 into repairs the car was never driven again. I know Lexington is limited in repair shops but please find anyone else for your auto needs. I had no idea one shop could cause such chaos ultimately leading to junking the car.

Last Friday I was in Lexington, Va and my "Check Engine" light came on. I stopped by a (Ford)…read moredealership to have the code checked on my Kia and was told what it was (#3 cylinder misfire) . After checking several automotive repair shops (all too busy to look at it) I came across TIMBER RIDGE AUTOMOTIVE. These people are honest, extremely fair priced and fixed my vehicle within a few hours and it's actually running better now than in years. They did what was requested and offered me hot coffee !! If I lived in the area, they would be my go to repair shop. THANK YOU TIMBER RIDGE for all you did for me and getting me back on the road !!

Thank you Dwayne and guys!!! My god you really did me a solid today!!!! Thank you from the bottom…read moreof my heart for fixing my blue devil!!!! She purred like a kitten the rest of the day!!! And the value !?? AMAZING!!! Mrs Wendy Van Beek Rapid City South Dakota!!!

My wife and I were traveling from Pa to FL with our 5th wheel trailer. We had planned the Raphine…read moreVA gas station as a refuelling point. While refuelling I usually do a walk around to insure all is well When looking at my RV tires I noticed one of the tires was peeling and cracking. I saw there was a truck tire station around back so I figured I would be ok and they could help Nope only deal with trucks and they never mentioned a quarter of a mile up the road wash Cashs. My wife found it on the Internet,we called and Curtis said come on over we can help Within the hour we had four new tires and back on the road. What a God send. Great service and customer care. God Bless Curtis, Dwayne and the other mechanic for their service!

Took my car in to have brake pads replaced. Larry, the owner, came out of garage and asked why I…read morewanted to replace the pads. I explained that where I took my car for annual inspection (did not know Midland Trail does inspections) I was told I needed to replace them. I admit I wondered how the guy doing the inspection could tell simply by standing behind my car and having me hit the brake. Larry told me I did not need to replace my pads and in fact would not need new pads for another 10-12,000 more miles. And he would not even let me pay him for his time. So nice to find an honest mechanic.

I recently had to have my car towed here after breaking down on the side of the interstate. The tow…read moretruck driver Eddie recommended Midland Tire, as that's where he had taken all his cars in the past to be fixed. He said they were a trustworthy company and they did good work. I was not let down. Larry with Midland Tire went above and beyond, and fixed my car (bad coil pack) on the weekend when they were supposed to be closed. My car was ready in less than a day, and he even came into the shop on a holiday (Labor Day) so I could pick my car up. I really appreciated the hospitality and selflessness they showed. I would definitely use Midland tire again in the future!

I highly recommend Dewey's for their quick response and competent service call while stranded on…read moreInterstate 64 West with a totally flat tire and no spare. The owners were so courteous and professional in helping us soon resume our trip. The price for service at this time of day was extremely reasonable. Elizabeth Thewes, Traveler July 11, 2024

nice folks but no restroom. had to walk to food lion two days after surgery just to use the…read morerestroom.

2004 Saab 0-3 broke down in church parling lot on a Sunday while travelling to NC. Called Roger…read morefor help while my insurance company was trying to get a tow for me from an hour away. Roger sent Acme towing within fifteen minutes. Jimmy tried to jump my car and diagnosed that I needed a starter. Before towing the car to the shop, Jimmy took us to a hotel for overnight. Roger got us a starter and we were off by Wednesday morning. These two were friendly and professional and, while I hope that I never have to call the again, I will without hesitation.

Leroy's Automotive is hands down the best auto shop in town! I went for the first time with an…read moreunknown issue, which he diagnosed quickly. Leroy directed me to the right specialist to get it fixed! Leroy is friendly and knowledgeable and went the extra mile to ensure I was cared for. Because of his kindness, I'm returning for my routine repairs. I wouldn't trust my car with anyone else! Teresa. H

Leroy is an intelligent, skilled mechanic and does good work at a fair price. He is accommodating,…read morebut his seems to be a one-man shop. So, while he is friendly and polite enough, he does not have the time or disposition to talk through a customer's concerns. If you know exactly what you want, Leroy's Automotive is a good bet. Otherwise, be prepared for what some might call a condescending attitude, but what I would call direct and honest.