The Aqua Doctor LLC…read more Highly Recommended! Noto Bene! Pool owners --- this review is important to you if your pool cavity has collapsed and requires repair. If you're a pool owner and live in the low country area of South Carolina and Coastal Georgia, you may discover the walls of your pool cavity in a state of collapse one day in the future. Telltale signs of a disintegrating pool cavity are torn liners with protrusions from the side walls or clumps appearing under the liner. The causes of this condition can be many, but generally, heavy underground water flows that stem from rain, a presence near a body of water, or other conditions could cause fissures in your pool cavity. The Bad News Here's the bad news -- very few pool service companies in the low country area can fix these problems using in-house talent. They'll contract out the work and charge you big bucks for repairs if they take on such a job. How can you identify these "regular" pool service companies? Just look for the "fancy" pool service stores with the slick brochures inside and sparkling full-window or standup placard ad boards on the outside. These companies will install liners and balance the water in your pool, and that's their primary "expertise." They'll sell you anything and everything related to pool usage: rafts, floats, game setups, chemicals, spas, and more. What most of them cannot do is repair a collapsed pool cavity. The Good News The good news is there is a specialist in the low country area who does only pool cavity repairs. Per his testimony, he's the guy the pool service companies call for training or to whom they contract out work. He's Mickey Snelling -- the Aqua Doctor LLC. This company is an all-American small business run by a veteran who cares about quality work for a fair price. Why call your local pool service company when you can cut out the middleman and call the expert who does nothing but pool cavity repairs? If you call your pool service company and they take the job, they'll add on their markup and may hire the Aqua Doctor to do the work anyway. If and when your pool cavity needs repair, you'll want the job done right. Doing a job right the first time and every time is the Aqua Doctors specialty. If you hire your local pool service company it's likely you'll get the cheapest per hour worker they can find do to the job with little regard for the cost and quality of work to you. I speak from experience. I hired a local area pool service company to install a new liner in my pool. They saw the pool cavity walls' protrusions and then incorrectly measured my pool by reversing the shallow and deep end measurements BEFORE ordering the liner. I didn't know about this liner mismeasurement until later when I hired the Aqua Doctor. The Pool service company charged $2440.00 for a liner that cost $950 from the manufacturer. They later claimed the markups were necessary to offset the cost of insuring their work and the liner (the latter was already warranted by the manufacturer: Tara). The pool service company pulled out the old torn liner, noted the state of the collapsed pool cavity walls again, and emptied the pool to prepare to install the new liner. They then complained they could not fix the cavity as the composition of my pool (an 1990's era vinyl and particulate wall type) was not in line with their skill sets! Ironic, isn't it --- when they knew at the time of measurement the pool walls were in a collapsed state? Their solution? Install the new liner to hold what was left of the pool cavity and charge us the total price of $3900+ for work not done! Then, it would be up to us to hire a separate contractor to fix the cavity for thousands of dollars! I refused to pay the total amount. The matter is subject to litigation at the moment. Recommendation: Avoid the middleman and the hassle of dealing with incompetent, greedy pool service companies and their markups as they send you their oft-times less than competent hourly rate workers. Call or Email the Aqua Doctor directly. You'll get the job done right for a fair price. But be prepared to wait in line: the demand for his work is unending. Email: aquadoctorsav@gmail.com Phone: 912-547-1828 (cell) Contact: Mickey Snelling

If you need your pool repaired or liner replaced do not give him any money up front.... I did…read more.. last August... Has not completed any work. Probably never ordered the liner he said he ordered. Has not returned my money.

Top Notch Crew. Our pool is beautiful. Marshall very…read moreprofessional. Ahead of schedule. Thank you very.

From the owner: Pride Pools, Spas & Leisure Products Inc., located in Claxton, GA, is your trusted destination for…read moreall things aquatic. Specializing in swimming pools, spas, and leisure products, we are dedicated to transforming your outdoor space into a personal oasis. With a wide range of high-quality products and exceptional customer service, Pride Pools ensures your pool and spa needs are met with professionalism and expertise. Dive into luxury with Pride Pools, Spas & Leisure Products Inc. today!

I wouldn't even give them a 1 star. Owner will proscaninate, took 10 months to get our pool done…read moreright with 4 pool fills, deck cracked before final payment and owner said it's out of warranty because warranty started when deck was poured, total BS, you cannot start warranty until final payment is made and, all the months of delay were there doing, not ours. They will try to trick extra money onto final bill! Watch out and do your math before you pay! Would not use them ever again! Poor service, poor contract workers tears up the yard without fixing it, tore up our daughters Playstation that we had spent $1500 3 weeks prior on rubber mulch and destroyed it. No respect for others property. No regards to ensuring there debris mess is picked up, tore yo irrigation lines, and the contract workers plugged 2 20 amp vacuum pumps on 1 15 amp circuit and owner claims that is our fault that his employees assumed to plug both into 1 breaker rather than knock on the door to ask, they just assumed, walked away, and created a huge mess, again that owner claims is our fault for not providing the correct amperage when he knows most breakers in a house are 15 amps, and never thought to split the 2 vacuums onto separate breakers. Don't use these guys. Lying, cheating, and proscanitaors!​

B&M is such a good place for buying a pool & supplies. I visit them almost weekly for pool water…read moretesting and can count on the staff to guide me in my pool maintenance. I attended pool class for the 1st time today and learned a great deal which was taught by Ms. Lori who definitely knows her stuff. Also, the other staff there who are so nice and pool savvy as well as Ms. Lori are Michelle, Ms Debbie, and Mercedes. Thank you all for your help & support. See you soon Jeanette M

Travis has been servicing my pool for several years now and all of my experiences with him and his…read morestaff have been excellent. He has replaced broken parts, added a pool heater and helped with opening and closing to insure a successful season. Honest, Professional and Responsive are words that come to mind to describe his approach.

I can't believe that I am the first to review as I had seen great reviews on the website. The…read moreweather this year was back and forth so it made opening our pool difficult especially as leaves and pollen are always falling in. However, Travis made the process quick and easy cleaning up the pool within 24 hours. It was definitely worth the call.

over priced pool company. The worst techs that do not…read moreknow how to fully do their work and half ass the work and diagnosi. I definitely would recommend another pool company. The service lady is very rude and thinks she knows it all. in fact, she's wrong. O had past issues with them servicing my pool when it has a equipment problem. Until, they can make a difference I will not be a customer anymore.

My experience with Pride has been positive for the most part. I live in South Carolina. I am…read morepleased with the construction of my pool and with the service post construction by Charity, Ryan and Corey. Alex, the owner, is a good person and we worked out issues that arose from interactions with subs and my towns building department. I would recommend using Pride in any place it is licensed. My only caution to you as customers is to understand permit and inspections required and who is doing what so you don't wind up not having a CO from your town. Pride gave up its license in South Carolina and post completion it was left to me to resolve final inspections and approvals. it was not fun. I still use Pride for maintenance.

We were cautious buyers and shopped around extensively. Jim (and Sandy) were by far the most…read moreknowledgeable and responsive to our (too many) questions. The only thing they didn't do was pressure us in any way Wrote down stuff for us - others wouldn't commit in writing. Installation was watching a well- organized pair of dancers 'come toward me 2 inches', 'a foot to the right on your end.' Rarely have I seen people communicate that well. The impression was professionalism and organization. Jim showed up when he said he would. He communicated clearly and often. He builds his business by word of mouth so here's my endorsement. If you don't check out his showroom and talk to them, you are doing yourself a disservice.

5 days ago I had my spa delivered. dealing with the owner was great. He was knowledgeable and…read morelistened to what was important to my wife and I. we got the spa that was perfect for us at a much better price than anywhere else. no one was even close on price. We love the spa and would highly recommend.

For decades I have had swimming pools, built and maintained by professionals, not always with good…read moreresults. Aging problems of my current 30-year-old pool have resulted in leaks and poor appearance and have been treated, often unsatisfactorily. Savannah Pool Services was highly recommended to me by an out of state manufacturer and distributor of swimming pool equipment as a top choice in this area of the United States. SPS outlined proposed choices and solutions clearly during multiple consultations. Replastering, retiling, and plumbing repairs were completed and the pool is now better than new. Since contract completion the company owner, William Ferrelle, has returned promptly at my request to answer follow up questions and has even provided additional service without further charge. No professional can be recommended more highly.

From the owner: Savannah Pool Services, LLC of Savannah, GA, specializes in the construction of custom-built…read moreresidential & commercial in-ground swimming pools. Since 2012, we have been serving the residents in and around Savannah with high-quality pool services. If you have been dreaming of owning a pool or turning your backyard into an oasis, we can help with a variety of expert services. With the summer months approaching, now is the time to turn your dream into a reality. Give our experts a call to discuss a plan for your yard. We work on any project, large or small, and are licensed and insured for your protection. Free estimates and consultations are always offered.

What an amazing company…read more Let me explain my experience before Year Round and what led me to Year Round Pools - I arrived to my house, unannounced after rental season, and found my pool water cloudy, sand on the bottom and a leaky filter cap which the service guy ignored. I immediately called my previous pool company and they told me the water was not cloudy (it was me), a dirty bottom is normal and they tried to fix the cap with silicone and if that didn't work we might need a new filter. It didn't work and it would take 4 days to come back out to check it again. I immediately called Year Round Pools. They said somebody would come out, and would try next day but couldn't guarantee it as it was late in the day. Well, first thing the next morning, John came out and replaced a simple O ring that fixed the problem. He was efficient, helpful and took the time to explain and answer all our questions. That was it for me. I called Year Round back and asked for estimate for services. They came out the very next day, sent a quote and we signed up. That very day, they came out to test the water and lo and behold, it was cloudy because the previous company did not maintain the right chemicals (so I'm not crazy Ray). Mind you, I didn't mention the cloudy water to Year Round because my previous pool guy told me I didn't know what I was talking about. When Year Round got back to us, same day, with the issue, a quick Google search confirmed the issues they identified do indeed create cloudy water. So now it was confirmed. Now Year Round is fixing it. Their communication, customer service and expertise is exactly what I was looking for. I now have the confidence, whether I'm here or not, that I have professionals taking care of the pool proactively, efficiently and to the highest standards. I can't tell you the peace of mind it provides owners who are not always here. From maintenance, to service to customer service, I highly recommend Year Round Pools.

Our neighbor, long time Year Round Pool customer recommended we call. We are new customers with…read moreolder spa pool for Year Round Pool. We needed a pool filter pump service and Year Round hit a home run. From the initial phone call requesting service, to the on-site inspection, subsequent estimate, and completion of the replacement pool filter pump - we are totally satisfied. Professional, friendly, efficient, and fair priced describe Year Round Pool customer experience. We are so satisfied with the quick pool filter pump replacement we have solicited a pool renovation estimate from Year Round Pool also. We look forward to working with this local pool company.

Absolutely HORRIBLE Customer service. We had this place install a chlorinator for the winter , and…read moresince installation, the filer stopped working. When trying to schedule service, 1st they won't come out past 4pm M-F, and no Saturday's at all, 2nd, there would be a service charge to come out and when offered to pay more for their tech to come out a time we are home, and the answer was: "If the cable company tells you a 2 hr window, you make time to be there". And I said "The cable company has weekend hours". (And evening hours if I think about it, tho i didn't say that!) At that point i was told "good luck finding a pool place to help in the winter". And this was the owner I spoke to. There are better places to give your business too that care about their Customers.

Unfortunately, I am reviewing this negatively. The company is not honest they were charging as a…read more$180 more, then the actual pull motor cost, which to me, is greedy. They're prices to install, are also greedy $350? No. Unfortunately, I have to call it as I see it, I have run a business of my own and I have never seen someone flounder to lie to me as Jackie did. . Regarding cost, I was told by both Erin and Jackie, " Do I know what it costs for them to insure their woirkers for workers comp and insurance" and for warranties? Telling me if I want to use some guy off the street, then go ahead. I'm like I am using a legitimate business.Not a guy off the street, the way they talk to people is totally disrespectful. I saw another review where they told the person. Good luck finding someone to work on your pool. In the winter, this is the way they talk to people like they talk down to you and that's wrong. It's ridiculous They're passing their costs on to you is the bottom line and she said, what do you think we should be charging? I said, I think that if you were going a hundred dollars over what it costs for something that would be the limit you had to be greedy, that's what I think.I will never give my blessing to someone using this company.They actually did that to us once before. My pool was green. I hired them to come and put the their " secret blend of chemicals, they said in it" . It ended up costing us over $400. Our pool, by the way, is the size of an oversized in ground jacuzzi that is how small it is. The man was here, literally for fifteen minutes.I should have known then not to use them again. Do yourself a favor and look for another company. What's interesting is the next company that we called on Friday afternoon in the 11th hour. It was 5 p m literally said to us, don't tell me Perfect pools. And you spoke to Erin, I was like, oh my God, I did speak to Jackie, he said either one. Unfortunately, that's the way they run their business. They are crooks, so just look into another another company for yourself, because that is not a legitimate way to do business. We would have paid an extra $300-400 to get the motor for our pool. The company that we spoke to is doing it for half of what they were charging us. Of course they made sure to keep the fee of over $135 to come out to the house.We figured they do that, but I'd rather do that than pay them $750. All I can say is, do your homework. Look up model numbers and make sure that you are not getting overcharged. The company that we're using is buying the motor and charging us with the motor cost, and then they're making their commission off of their labor charge which is half of what PP were going to charge. They're absolutely over the top and beyond. What can improve them..Actually being honest and not over charging their customers. Perfect pools- not so Perfect.

If you want your pool greener than your grass, and to be totally ignored when you have questions,…read moreyou should definitely use ASP. Customer service is awful, maintenance management will just ignore your concerns if there are any problems and they do not t or follow up their weekly services.

Did not complete project timely.(Still waiting) Paid 80% upfront and still waiting for the project…read moreto be completed. Not a seamless customer experience. They claim they are dedicated to delivering an experience their customer can trust....at this point I have lost trust. I am waiting for the project to be completed. It should not take months!!!!!!!!! Dr. T M Berkely Hall - - Bluffton SC