Unfortunately, I am reviewing this negatively. The company is not honest they were charging as a…read more$180 more, then the actual pull motor cost, which to me, is greedy. They're prices to install, are also greedy $350? No. Unfortunately, I have to call it as I see it, I have run a business of my own and I have never seen someone flounder to lie to me as Jackie did. . Regarding cost, I was told by both Erin and Jackie, " Do I know what it costs for them to insure their woirkers for workers comp and insurance" and for warranties? Telling me if I want to use some guy off the street, then go ahead. I'm like I am using a legitimate business.Not a guy off the street, the way they talk to people is totally disrespectful. I saw another review where they told the person. Good luck finding someone to work on your pool. In the winter, this is the way they talk to people like they talk down to you and that's wrong. It's ridiculous They're passing their costs on to you is the bottom line and she said, what do you think we should be charging? I said, I think that if you were going a hundred dollars over what it costs for something that would be the limit you had to be greedy, that's what I think.I will never give my blessing to someone using this company.They actually did that to us once before. My pool was green. I hired them to come and put the their " secret blend of chemicals, they said in it" . It ended up costing us over $400. Our pool, by the way, is the size of an oversized in ground jacuzzi that is how small it is. The man was here, literally for fifteen minutes.I should have known then not to use them again. Do yourself a favor and look for another company. What's interesting is the next company that we called on Friday afternoon in the 11th hour. It was 5 p m literally said to us, don't tell me Perfect pools. And you spoke to Erin, I was like, oh my God, I did speak to Jackie, he said either one. Unfortunately, that's the way they run their business. They are crooks, so just look into another another company for yourself, because that is not a legitimate way to do business. We would have paid an extra $300-400 to get the motor for our pool. The company that we spoke to is doing it for half of what they were charging us. Of course they made sure to keep the fee of over $135 to come out to the house.We figured they do that, but I'd rather do that than pay them $750. All I can say is, do your homework. Look up model numbers and make sure that you are not getting overcharged. The company that we're using is buying the motor and charging us with the motor cost, and then they're making their commission off of their labor charge which is half of what PP were going to charge. They're absolutely over the top and beyond. What can improve them..Actually being honest and not over charging their customers. Perfect pools- not so Perfect.
