I ordered flowers through teleflora for my mom on Mom's day. Thankfully I showed up at her place and was able to bring up the flowers or I would have never known. On the tag was countryside florist and my heart sunk. Rather than the lovely bouquet of deep red tulips I paid for--my mom received a pathetic bunch of dinky pink tulips that look like the supermarket rejected them. Adding insult to injury, I paid for 20 large tulips, I got 15 tiny ones. I agreed to substitution--I did not agree to bait and switch. I'm raising a stink with teleflora--but buyer beware. The red tulips are what I paid for--the pink are what I got. read more

Countryside Florist - Florists Near Me - Sterling, Virginia

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After reading the other reviews, it makes sense. This place is famous for bait & switch. What makes matters worse is their customer service, especially when it comes from the owner. We all have a mother and want everyone to respect them, well the case here is the owner, after sending my mother the wrong arrangement of flowers expected for no one to complain about it and this wasn't the case because my mother drove there and explained to the lady she got the wrong flowers and would like for her to make things right and give her what her husband had paid. At this moment, the OWNER decided to verbally abuse my mother by telling her, "she's an IDIOT, and WOMEN like her doesn't deserve flowers," just because my mother wanted to get what her husband had sent her. read more

I use 1800 Flowers exclusively, after some issues with other web services. I have never been disappointed in the shops chosen. My experience continues with Countryside. I live in Maryland, my Lady lives in Virginia. I chose the option of having the arrangement designed by the shop. I have never seen that option before. It was a great choice. My Lady cannot stop telling me how beautiful the arrangement is and sent me several photos. I now have a "local" florist I can rely on for beautiful flowers. read more

As a longtime customer of countryside florist I am disappointed with the service of the new owners. First, when I ordered flowers to be sent to on of friends who was sick I never got confirmation that they were sent. It appears these owners have no follow up. Most recent I asked for a little Boutonniere to put in my hair. They charged $29. In March, I requested a Boutonniere and two corsage, then I paid less than $10 for the Boutonniere. The service went severely down hill! I am a advocate of supporting local businesses, but I can no longer support them. How sad! read more

I fully understand the small print that claims the florist "may substitute" flowers at their discretion, so arrangements may not look exactly like the picture.....but to substitute carnations for roses and other higher cost flowers at their discretion and to create a budget bouquet while still charging the same price seems like a shady business practice. read more

I rarely leave reviews, but I was so disappointed by Countryside Florist this week when I ordered a plant for a celebration of life for a friend that I felt I owed it to others to leave an account of my experience. I went to the florist's webpage, selected the plant I wanted and paid for it in full. There was nothing to indicate my order wouldn't or couldn't be fulfilled. The following day, I received a phone call from the florist saying that the plant would cost me additional money because the total of my order only came to $47 & some change and it had to be at least $60. Why on earth was it listed at one price on the webpage, only to later be told that, in actuality, it would cost more? It's always been important to me to support local, small businesses in my community where I've lived for 30+ years. I'm sad to say I will never again be able to trust them with future orders. read more

Mother's Day flowers were ordered in advance. See what was ordered and what the florist delivered. The pictures say it all. And I sent 2 emails and no one has bothered to respond. I could have put together a nice arrangement for 1/4 of the cost but I wanted something special for Mother's Day. Big mistake trying support local business. No way what was delivered was premium flowers not even enough and I understand substitution policy but they could have stayed in same color family and really, look at the presentation too. read more

Countryside Florist - The arrangement I ordered and I ordered premium size. - Florists Near Me - Sterling, Virginia

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Would give ZERO if possible. We received a bouquet from Countryside Florist and the flowers were extremely poor quality, they started to wilt within 2 days and the bouquet ordered was not what we received, it included the wrong flowers and colors. She supplemented sunflowers with carnations and lilies, she shortchanged the roses and used deep red instead of the hot pink which was specifically requested. If you cannot fill the correct order DO NOT take the order. What we paid was NOT what we received (poor quality flowers and cheap looking arrangements). We called and spoke with the owner who was hostile and not helpful, she would not make right and was not willing to replace the bouquet. Will NOT order from Country Side Florist again. (Would have saved money and received a better arrangement from Wegmans) read more

Countryside Florist - wilting / dead flowers - Florists Near Me - Sterling, Virginia

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Please read the current reviews since almost all of the negative ones are from 2015-2017 (and for some reason are at the top?). My husband has bought me flowers at this florist many times and they are always lovely and very fresh, but I do not use them very often since if I order flowers it is usually for someone out of town. Yesterday I needed a special arrangement quickly (within a few hours) for my Mom who is also somewhat of a "flower snob." Not only did they do an arrangement quickly but it was absolutely gorgeous. The flowers were so very fresh looking and beautifully arranged, and very upscale looking. Give these folks a try - also great customer service! read more

Its too bad that we are required to rate at least one star because this company deserves MINUS 5 at BEST Don't do it!! Dont use these people. We ordered flowers on Friday 11/13/20 to be delivered Monday, 11/16/20 through 1800flowers. The flowers were NOT delivered on Monday as ordered. We called 1800flowers and they advised that Countryside had advised them that the flowers were delivered and signed for....not sure WHO signed for them. There are no neighbors around the house and those of us there did not accept any flowers....maybe the deer or groundhogs? 1800flowers guaranteed that the flowers would be REDELIVERED on Tuesday 11/17/20. Along came evening on Tuesday, still NO flowers delivery. Again, 1800flowers was called. They said their records clearly indicated that the florist delivered the flowers. Someone is NOT BEING HONEST. As of Wednesday 1118/20@9am...NO FLOWERS have been delivered, we have been given dishonest information and a complete lack of accountability, leadership and service. I can't, in good faith, recommend either 1800flowers or Countryside Florist to ANYONE. The lack of honesty is a dealbreaker. Given that the OWNER of Countryside lied directly to me, no wonder the employees find it acceptable to say a delivery was made when clearly it wasn't. (I recorded ALL call between myself and Countryside and myself and 1800flowers ...Virginia is a one party consent state). What a debacle. I will never give either of these companies my money. There are too many HONEST, small businesses in the area that actually CARE about their customers and treat them with respect and decency. The insulting attitude of this OWNER...is clearly why the ratings are so low. Shameful. Her tone and demeanor is indicative of why her company is rated low on Google and Yelp. read more

Worst! Ordered White Roses! Was sent funeral lilies.. then was screamed at by the florist when I questioned the delivery read more

Countryside Florist - Ordered White Roses! This is what came. And when I called.. the florist screamed at me and accused me of taking the roses out.. - Florists Near Me - Sterling, Virginia

The arrangement sent did not match the photo on the website. It was about half the size with a quarter of the flowers. Way overpriced!! Bait and switch! read more

Countryside Florist - What we got. - Florists Near Me - Sterling, Virginia

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Incredibly disappointed in an arrangement from Countryside Florist. The arrangement was a gift from my sister, was to be delivered on 12/22. Never arrived. On 12/23 my sister contacted Teleflora to inquire about the delivery. Eventually an arrangement was delivered, after 8 pm. The arrangement was not what she ordered, the outside of the vase was sticky. Next morning the petals on the roses were falling off. Teleflora was less than responsive but ultimately credited 50% back to my sister. This is the second arrangement that has been substandard from this florist. Go to Wegmans and buy a bouquet, much nicer than anything from this place. read more

Flowers for our anniversary delivered in the morning. No doorbell or call and flowers sat in early morning sun so some wilted. Also not trimmed very well so work to put them back in the vase. Not impressed. read more

Please do not order flowers from Countryside Florist,114 Edds Lane, Sterling, VA 20165. This florist is Not reputable. We ordered a "Peaceful White Lilies" arrangement for our close friend's funeral. It was not even remotely similar to the Teleflora arrangement described, plus much smaller, but more importantly, most of the flowers were wilted (obviously not fresh). It was a disheartening display to say the least. We were not able to attend the funeral in person but we did livestream the service and viewed everything. It is difficult to put into words our feelings when we first saw this pitiful MISREPRESENTATION of the "Peaceful White Lilies basket". We do wonder if Countryside Florist would have sent such a poor arrangement if they knew we were attending in person. Regrettably, it is too late for us to rectify our situation but we would like to prevent this happening to others because it is such a personal matter. read more

Strange.... My wife and I walk our dog around the Countryside shopping center almost every morning. Something very strange happened yesterday morning while passing this store on our walk. Suddenly an employee came outside with clippers and marched right up to the landscaping by the road. She clipped a bunch of wild grass ("Pampa" grass) and carefully took it back inside the store. I'm still wondering what on earth she was planning to do with the wild grass. We certainly hope she didn't plan on charging someone $$$ money $$$ for public grass? Wow!!!! read more

Very rude staff ,charged me twice on my card and I had to call the credit card company to get my money back ,will not look anything you had order ,it's true stay far far away from this place ,I should had done my home work before I order ,the lady on the phone does not care about anything or customer service ... read more

Countryside Florist - Florists Near Me - Sterling, Virginia

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If I could write a -1 star I would. Ordered flowers through 1800 Flowers that came to Countryside Florist for fulfillment. They said they fulfilled delivery on Friday (they didnt) they then tried to deliver on Tuesday to my wife (now 4 days late) and as they had difficulty... the delivery driver curses out my wife (the recipient of the gift) because they "had to wait 15 F@$king mins on the phone..." As a small business owner this accountability and service disgusts me. What kind of human cusses a recipient (not even the sender) of flowers that simply say "I love you mas". Disgusting service. read more

Great place. The prices were very reasonable and the customer service was above and beyond. The owner Julia really helped bring a smile to someone special to me read more

A friend sent us a plant when our father passed away. The beautiful plant was infested with ants. We were excited to get a plant, but now it is sitting outside to die. Since our friend sent the plant through a service, she would have to call to get a refund on the plant and we don't want to tell her about the issue with the plant. The florist was argumentative and not very helpful and really didn't care. read more

Wow! I mean...WOW! And thank you! The flower arrangement I received for my birthday/Mothers' Day is gorgeous!! Better yet, your floral designer put in a couple requested touches that mean SO much to me and were really incredible to include for the price my daughter was able to afford. Loved this surprise!!! read more

Countryside Florist - Smelled so wonderful, even our boxer, Gracie, had to give'em a sniff!! - Florists Near Me - Sterling, Virginia

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I ordered online for a Friday delivery of Get Well flowers and a balloon for my mother. I got a delivery confirmation from the company, but my mother did not receive the flowers. I tried calling the store, but no one would answer and there was no voice mail set up. I sent two emails and never heard back. My mother called and was told the flowers were delivered--to which she told them they weren't. After claiming someone else in the household could have accepted them (it's just my mom and dad living there--and no flowers were delivered), the florist said she would talk to the driver to see where they were delivered. Finally, a new arrangement of flowers will be delivered to my mother tomorrow--that's Tuesday when they should have been delivered on Friday. Flashback to last December when my father sent flowers to the house for Christmas. When no one was home, the driver delivered the flowers to the SIDE entrance to the garage and left them there. There is a huge porch on the house and a garage door--the two entrances anyone would use--but the delivery person put them on the side of the house (and not visible from the street). Until my father called to ask about the flowers, my mother had no idea any were delivered. Upon checking all around the outside of the house, we finally found the flowers. And since it was December, and they had been outside for a few days, they were frozen and dead. The florist did deliver a second arrangement. Two strikes and you are out, Countryside Florist. read more

I found that this is a good option of florists if you want cheap prices on flowers and you know what you want. They don't have a lot on display or anything like that, but just walk in and ask for the amount of whatever you want and they are pretty quick. More bang for your buck then proflowers. The store isn't anything great in and of itself, but for just a florist to pick up some flowers it's a good option. read more

I read the reviews here today and I was ready to come on here and write a review to defend this florist. I had previously ordered flowers from this company and was very happy with them. But today, they have earned zero stars if I could give it! In all fairness, I was somewhat at fault (wrong address), I tried to talk to Julie or Julia, but everytime I would open my mouth she would cut me off. She was very unreasonable! After a unsuccessful conversation (which she yelled at me) I asked to have the order canceled and which she responded with I was to pay a delivery fee, the product was never delievered and she refused to deliver them unless I paid another delivery fee on top of the delivery fee I already paid. I will never order from this place again! Every bad review they have received, they have deserved it! read more

Located in my neighborhood, I patronized Countryside Florist for the first time to have a floral arrangement prepared for a friend celebrating his 84th birthday. The polite and helpful staff there showed me quite an impressive array of appealing choices and whipped it together on the spot as I waited no more than 20 minutes. With a dazzling, redolent birthday arrangement with vase, a mylar balloon, a few extra food items to sweeten the offering, and tax, the price seemed more than fair to me. I intend to do business with this florist in the future whenever the need may arise, and I would recommend them proudly and without reservation. Sincerely, Anthony F. read more

Picked up a fruit basket arrangement on Mar 21. It was lovely and much nicer than I expected. In addition, the two women who were in were so nice and helpful. Although I think the person who did my arrangement may have confused me for someone else but she was lovely just the same. I will definitely continue to use Countryside Florist first for fresh & beautiful arrangements when needed. read more

Called them back today and finally got someone on the phone. Her response was "your order fell off our radar".

Absolutely Horrible. Ordered and paid for prior to Valentines day for my wife to receive. I typically don't write bad reviews, but this is unreal. You have one job to do, deliver flowers and make someone feel super special. Especially on Valentines Day. I called, Valentines day evening, they said they would call back, they didn't. Called again today (day after Valentines) - they were very impolite. Basically laughed, and said would you like us to deliver today? I replied No, it's no longer Valentines Day and it's not needed. Refund my money. She giggled, and hung up after agreeing to refund my money. I checked google reviews, and it was better than Yelp - so I ordered no checking here. I will definitely write the same review there. If you care about your significant other, or making another person smile and genuinely feel better in their life you won't be ordering from this horrible establishment. How do you screw up a delivery on the most important day of the year for your industry? read more

I never received my flowers even though they sent delivery confirmation to my sister... She was so upset and I can't believe they sent confirmation when I was home ALL day with no delivery. read more

Wish I could do zero stars. Valentines flowers never arrived...even waited a day just in case. No answer to my phone call...no answering machine. Very bad experience. I definitely won't order from there again. read more

Just received flowers yesterday and they look terrible. Some of the flowers were already dying and they didn't even look arranged. Would NOT recommend. read more

Stopped in today to order a corsage and boutonniere for my husband and daughter for a Father Daughter dance. The owner told me she was simply too busy with Valentine's Day orders to make one boutonniere and one corsage. She told me to go to Safeway! Absolutely unbelievably bad customer service. Apparently my order wasn't going to make her enough money to be worth her time. I will never go back and I will tell all my friends, neighbors and co-workers to go elsewhere. read more

Ordered flowers from 1800flowers for an infant memorial service. The flowers were delivered 24 hours late and the arrangement was 2 inches short in every direction per 1800flowers dimensions. The delivery persons response was "the driver was in an accident". Then someone else get off their butts and get the delivery made. Extremely disappointed in Coutryside Florist business practice. More disappointed in 1800flowers who would use sub par florists to uphold their reputation. read more

@ markus ... I think they put the landscape trimmings in my arrangement. I ordered the "zen artistry" and I received a frumpy mess that looked ABSOLUTELY NOTHING like the picture. They claim it's based on availability, but if it comes looking nothing like I ordered- a warning would be nice. I highly do NOT recommend this florist. I contacted them soon after for a refund/credit of any sort, the girl answered the phone and said to send an email and she will notify the manager (this korean lady who smokes in the shop) and to no avail. I have not seen a response nor phone call. BEWARE, if i could give a negative 4 star rating - it would definitely be there. read more

NO STARS!!!! I called this company to see if they would make a donation for an upcoming event. I told them who i was and started to say why i was calling when the person on the phone rudely interrupted me and said the manager is out and hung up on me. I called back to get the owners name so i could make contact in the future. The woman on the phone again wouldn't give me the name, asked who I was and what i wanted. I asked her if she was the owner she said yes. I informed her that i wasn't happy how she handled my call and she kept arguing with me over the phone, speaking right over as i informed her how rude she was to conduct her business this way. I WILL NEVER CALL THIS COMPANY AGAIN, and suggest you don't either. read more

Made a desperate call on Valentine's day and spoke to Samantha. She went out of her way to oblige me and sent the roses the same evening. It was a beautiful arrangement and was appreciated by my lady friend. Samantha is very polite, understanding and without help I would have been in the dog house. I will be a repeat customer, cannot beat the service. Thank You read more

I recently ordered a Valentine's Day arrangement from Countryside Florist (Sterling, VA), and was extremely disappointed with the results. Not only did the arrangement get there a day late (because, according to their staff member "they were really busy"), but they also delivered 11 roses instead of 12. The driver was very uncourteous and unprofessional when the delivery was finally made at noon the next day. I attempted to call the florist 50+ times the day of the scheduled delivery, yet no one answered the phone. Finally, when I raised the concern with the shop owner (Julie), she became irritated that I had concerns about the delivery, raised her voice in response, and said that I should be thanking her for the help that she provided. I have no idea how this place stays in business. I've never seen such a lack of customer service or disregard for patrons. read more

Ordered flowers for Christmas. They look great and ordering was fast and easy. Helpful because I had no idea what to get. Thanks!

Wish I could give zero stars. Stay as far away from this florist as possible. Flowers were not what I ordered---two attempts to correct the order, poor customer service. No answer on a Saturday afternoon? read more

My office is in the same shopping center and I live fairly close by, so I've received flowers from them three or four times. They are always disappointing. The first time, the flowers were already drooping when they were delivered. I called the store and they said they would send a replacement. They did, but those flowers were only marginally better. I finally told my daughters, who like to send me flowers at work for my birthday, etc. to pick another florist and call in the order, and not to use Teleflora or any of the other services. read more