Boscov's doesn't always have the latest and greatest, but when it comes to department-store…read moremerchandise, no department store in America offers the variety of clean, well-merchandised, and high-quality goods like Boscov's. Their prices are usually below what most people expect to pay in a full-line department store.

2024 All it takes is one discourteous interaction with an…read moreill mannered sales clerk and ALL the best prices in the current retail market can't be overridden. This is a post about the Jr department sales clerk, GAIL, who took it upon herself to negate my price adjustment/return today with her poor attitude and condescending words. A few weeks ago, I purchased several jr clothing items off the clearance rack for $1.99 and noticed the price marked IN RED on the ticket did not reflect on my receipt. 5 pairs of Wallflower overalls all rang up $1.99 except one pair and so, I stopped by the EASTON store to address it with the clerk, GAIL. I explained what happened and the first words out of her mouth were "these are Wallflowers and they never get reduced" followed by "there's no way to give you a price adjustment without seeing ALL the other wallflower overalls", followed by "why do you want to see a manager, she's going to tell you the same thing", followed by "there's nothing we can do" followed by "we don't ink the price in RED" blah, blah, blah. In the meantime, the department manager watched her and let her treat a GOOD customer in this manner and wouldn't share HER name because she didn't say anything wrong!! Who allows this clerk to treat customers this way? The asst mgr arrived and made the price adjustment but not w/o squaring it with the dept mgr first. Unacceptable, GAIL. You need a refreshment course in customer service and interactional training to better address a complaint with a customer.

Pretty decent Mall but for a Simón Mall I expected more or maybe I missed it…read more Should have an H&M or Zara would be nice. Even Primark I think would do well here. But overall it's well kept just needs more affordable shopping stores.

I stopped at Lehigh Valley to kill time and explore the mall. From the way it looks, it's not a…read moredead mall but one that is on the borderline of being an active and/or a dying mall. This is one of the biggest malls in Eastern Pennsylvania, covering mainly Northampton, Monroe, and Lehigh Valley County. With that, this mall can be busy. Overall, the hallways look clean and tip-top, nicely lit, and well cared for. The crew works hard to keep the mall in great shape. The selections I find here are typical; many general stores ring a bell, and some you may not find, such as Boscov's. Overall, I'm impressed with what's offered at Lehigh Valley Mall. Will I be back again? When I drive by in the area and have time.

Diane, the "My Stylist" (Personal Shopper) at Macy's is incredibly helpful and has the latest…read more"fashion forward" knowledge and expertise! I just learned that not all Macy's stores offer this service -- it's free !!!!!!!! I have always dreaded clothes shopping. Trying to find the right sizes and giving up after trying on five or six or pair of pants, etc. I have shopped with Diane twice. I am to continue. It's so easy. I call to make an appointment and tell her what types of things I am looking for. When I arrive at my appointment, Diane has certain items already "pulled" and ready for me in a huge, private dressing room. I can even. Send her the Macy's web ID of items I would like to try. If those items are at the Lehigh Valley store she will set them aside. She also applies all my coupons in the best ways possible - even if it requires separate transactions. She does not pressure me to purchase. She gives her honest opinion. No tipping - no fee!!!! She can also go and help select shoes and jewelry to match outfits. I also use Plenti points and have done extremely well with that program as well. Why not try a personal shopper if it is free? If you are like me and get frustrated trying on clothes, this will change how you feel about clothes shopping. Also, Diane is extremely sensitive to women who may be self conscious about their figures. I would like to add my experience with four outstanding Macy's employees on Jan. 28, 2020. Destinng works on the upper level, in thee Macy's Backstage area. I wanted to make a small purchase. I had a pair of boots and several items to return. She happily took caree of all of them. Macy's is fortunate to have her she is upbeat, kind and efficient. Leah was incredibly helpful in the CPA at area on thr second level. She gave her honest feedback when asked AAMI was very pleasant. I bought a cool new pair of patent-leather heels from MIlton in shoes. Not onllu is he a great salesperson, he is a good conversationalist. Lastly, Sheilaa helped me in the handbag/jewelry area. I was trying to figure out whether or not a pair of earrings matched a necklace well enough. She put the necklace on and held up the earrings. Talk about amazing customer service!

Crappy store with nothing but empty boxes in the houseware department because of all the stuff is…read morestolen. Poor selection throughout as it serves a very low end demographic that is the Lehigh Valley. Oh good luck trying to find a register open. You'll have to walk through the entire store to find that one upstairs and maybe two downstairs lol

Service is nonexistent I asked for help with shoes and the young man laughed at me. No organization…read moreand no customer service.

I purchased a water park for my grand daughter and it was supposed to come with 3 mermaids, it only…read morecame with one. Also the sprinkler part sprays very very lightly. I contacted the manufacturer, was given a link to a third party site who told me I have to contact Kohl's. Kohl's has NO way to email them, so I chatted with them and was told to take the used wet item in to the store. I don't want to return it, I wanted either the other two mermaids or a partial refund. I was basically told that's what I have to do. This store has gotten horrible as far as their customer service. Plus, I left a review for the product last week and it still says there are NO reviews for the item. Horrible!

Honestly, my rating would have been a solid "3;" however, Debbie (toys) deserves ten stars for her…read moreassistance today. Plus, she even was sporting a festive holiday hat. She has been employed at Walmart for 27 years and her help was truly exemplary. I have been searching for reflective tape for my dog's service vest and my jacket. I would never have found it without Debbie (fyi it's back in a locked case near automotive). Only $5 a roll. I did find a great price on rocks (to paint kindness rocks). They were less than $4 per small bag. The shapes and sizes are perfect. I purchased three bags. I have a service dog and I am currently using a walker while I recover from a fall. There are employees who seem to do their jobs well. Although, one employee kind of rolled a cart into my walker. I didn't hear any kind of "please move" or "excuse me." The store was incredibly busy and checkout did not take too long. Always a plus!

Whitehall store is like shopping in a foreign country, nobody speaks English, they are talking on…read morethere personal ear phones and asking for help is impossible. I waited 15 min for $2 locked up nail files! Unbelievable. What is wrong with management? Could be a nice, clean store.​

Great store. It's clean and has a lot of stock. Service was friendly and helpful! They have a lot…read moreof parking.

Whatever you do, don't try to call them! None of the…read moreextensions answer the phones. Not good at all

The employees are extra helpful. The aisles are clear and neat. I brought my dog in after her phys…read moretherapy. The pet toys, treats, beds and sweaters are definitely worth a look.

Always a great place to shop and great deals. Lots of name brand at great affordable prices. The…read morestore is always clean and organized. I always wind up buying at least $100 worth of stuff. Great finds for the home too.

Love shopping at different Ross stores in the area because each location receives merchandise…read moreaccording to their region. As me how I know this! We walked up to the entrance and immediately noticed 2 ROSS security staff standing near the center desk area. Great to see because loss prevention should be at top of every retailers priority. We showed them our cash register receipts as we left the store. Inside, the assortment of clothing and home goods was mediocre. Many rack were organized into categories and easy to find different sizes within the departments. The staff, especially the head cashier, was pleasant and knowledgeable.

Dress For Less is the slogan and I definitely agree! I shop at Ross often because I definitely…read moredon't want to spend a lot of money on passing trends. I save my money for those classic pieces that last me from season to season, year to year. Here you can always find brands as well as more no-name brands. Especially if you check out the clearance section. It does get picked through I do admit but that's to be expected from these brands-for-less stores.

Was just shopping at this Marshall's earlier (6/18/2026)... police then came to me while browsing…read morein the store and put me in handcuffs because Marshall's "asset protection" identified me as an accomplice to someone stealing from the store. I was at the end of the store at the luggage section so police had to escort me through a large portion of the store outside to the police vehicle while in handcuffs, enduring ugly stares from store patrons and staff alike. I never talked to anyone nor passed to nor received any item from anyone and didn't even make eye contact with anyone in the store. Yet, I was identified by Marshall's as a suspected thief. I came to the store in an old t-shirt and flip flops and I either look Latino or Chinese based on previous experience of people trying to communicate to me in another language. So I can only surmise they based their assessment on my looks or even ethnicity instead of actually seeing evidence of thievery. To compound this experience, police (understandably) had to handle me sternly and forcefully at first as they were handcuffing me to assert authority on a suspected criminal, but unfortunately I just had surgery recently and my incisions still tender so naturally I suffered pain and discomfort. At least I am thankful to our great men in law enforcement that they are faithfully performing their duties to protect us from crime. So to summarize, I experienced pain, fear and humiliation just because Marshall's saw it fit to judge people based on how they look instead of actually seeing evidence of a crime. My advice to Marshall's shoppers is if you have darker skin, please make sure you put on your best suit and invest in a Patek Philippe watch when shopping at Marshall's so Marshall's doesn't assume you came to the store to steal and be wrongly detained and publicly embarrassed. I will make sure I leave this same review in every site that allows reviews for Marshall's. Thank you for the people reading this and hearing me out on this horrible experience.

It's not the Store or the employees that I had the issue with last week; it's the Manager! Waited…read moreuntil Tuesday to go back and try to get my $24 from the fan that I purchased, only to find that Same Manager come to help the clerk!! Was hoping not to see her ever again! She Insisted the fan was last year's model and that it was used ... well, Not by me! They knew it was in my Receipt, even though I started to remove the ticket getting ready to wrap it for my grandson going to college. But she did reimburse me for the clock that fell apart right out of the bag! Go figure! That was also going to be a gift 'til I found he didn't need it. At least the fan worked when I plugged it in at home. Ring a frequent shopped at Marshals, and a past employee of TJMaxx, I felt very disrespected. In fact, I just left the fan behind and told the clerk to Donate it to someone who needs it since I had already paid for it

I would like to recognize Quinasia at Windsor at Lehigh Valley Mall in Whitehall, PA,…read more for providing exceptional customer service. She took the time to help me find the perfect items, answered all my questions, and was incredibly patient throughout my visit. It's rare to find someone who genuinely cares about helping customers, and her positive attitude made a lasting impression. Windsor is fortunate to have such a dedicated employee. Thank you, Quinasia, for making my shopping experience so enjoyable!

Windsor has many great,unique, cost-effective dresses and jewelry and shoes to name a few for all…read moreour daughters occasions throughout the school year.