We do not live in Massachusetts, but had the very good fortune to have our car towed in the middle…read moreof the night to Bourque & Sons. Mr. & Mrs. Bourque were wonderful to do business with, honest, hardworking, & a great job was done. I wish, I lived in area, I would bring all my vehicles to this shop. I recommend Bourque & Sons Automotive to anyone who needs auto repair service. J.E.Lyons

Today's visit was only for an inspection sticker, but they didn't skip a beat. Recommended some…read morefuture services that I should consider and sent me on my way. Great place to get work done. They were quick, affordable and friendly.

This place is great, I haven't been in a few months but whenever I need an oil change they fit me…read morein ASAP, I've had some issues in the past with my tail lights and the guys working tried to fix it a few times since they felt bad I would have to go to the dealership and spend a ton of money. The prices in my opinion have never been outrageous and very fair.

I went to them after my car was failed for a major issue across the street for an Inspection. Their…read moremechanic said, the guy who inspected my car was wrong. The part they were describing just works that way in Volkswagens. He drove it over there himself to point it out but the guy at the inspection refused to acknowledge it and said if I brought it back again, he would fail it again if he didn't see new parts on there. Dave at Meineke suggested I just lose the inspection fee there and go somewhere else to get it inspected. He made me a deal. If it failed again, he would make the repair that was needed for free. That's how confident he was that the guy was wrong. Sure enough, he was right. It passed at the other inspection station. In a time where you just aren't sure that you're getting a fair and honest deal, this Meineke is a good place to go. They could have easily made several hundred dollars on me by replacing parts that didn't need replacing, but they didn't. I never hesitate to question their judgement.

After getting a flat tire and being quoted almost $550 at another shop in the area I called Holyoke…read moreTire and was able to get an appointment the next day. They patched the tire that the other place said was unpatchable (& it's held!) saving me $525! They were friendly, professional, & quick. Would highly recommend this shop!

These people are honest... they diagnose the problem and fix it in a reasonable amount of time for…read morea fair price. I have been going to this place for MANY years, because like so many other lines of work, when you find an honest one stick with them.

Our car had a persistent squeak, and we took it into another mechanic to get it checked out. They…read more"tightened everything up but couldn't find the cause of the squeak". Three months later the squeak returned. Obviously we didn't bring the car back to the original mechanic, but took the car to Veryl's instead. The staff at Veryl's were extremely nice, fixed the problem (a ball joint), and took care of a tail light as well. They offered to give me a ride and pick me up while they fixed the car, and explained everything they would work on before they did it. Their estimate was spot on, and I didn't feel gross or taken advantage of like with other mechanics. The office is pleasant, with a very comfortable waiting room for short stays (cable TV, complimentary coffee, soft couches). And they're a 25 minute walk (or 5min ride) to the Common where you can go for a longer wait at Thirsty Mind Cafe where the wifi is free and the espresso drinks are well prepared. Overall, I have nothing bad to say about Veryl's, and from now on I won't be wasting my time with any other mechanics.

My water pump died during a recent trip to Western MA and Veryl's got me back on the road very…read morequickly at a fair price. Their garage and property are well maintained and professional and should be a model for other repair shops. I would not hesitate to bring my vehicle back to Veryl's for service!

Can not give high enough reviews. 10 stars out of five. Incredibly kind boss and team. They fixed…read moremy breaks, calipers and break pads in one day for an excellent price. They went above and beyond and did some extra labor removing my bearing that they did not charge for. Talented. Knowledgeable. Generous. Efficient. Lovely office. Great place great people. Thank you. I Will always recommend American Muffler and Brake in Holyoke.

I asked a simple question gave me a sarcastic answer and hung up on me. Extremely rude they chopped…read morefor that smh

Tow Truck driver making illegal turn on 202 in front of Pains School. Got behind me reving engine…read more I was behind semi truck and the tow truck driver behind me. Tow truck driver swings out to left lane and gets on the side of me. Than just pushes towards me and makes me hit curb. I confronted him by screaming at him because he was driving like a complete jackass. If I was driving my 5 ton he woulded of ended up losing. Guy should lose his license.

DO NOT GO HERE! Terrible service!!!!! You will leave with more wrong than when you came in! The…read morestaff is insulting. Take my advice and go somewhere else.

Roland worked on my Audi sq5 for the first time today. Just tremendous. Thank you for being so…read morecomplete and attentive!

My recommendation is that you run out and buy an Audi - just so these guys can work on it! Roland…read moreand Shawn are extraordinary. Communicative, great (and clear) explanations, thorough, and honest/fair priced (aka: not interested in ripping you off!). Wowza. If you are in the area (or anywhere close in the region) you have got to make these guys your go-to guys for Audi service.

been using Bob's for 5 years. they are serious about inspections, which is a good thing as they've…read morediscovered problems I wasn't aware of a number of times. I have never had a repair "come undone" as another reviewer claimed, and in fact have saved many hundreds of dollars by using them vs the dealers. his prices are a little better than average, his attention and work are a lot better than average. honest as the day is long! I've also sent a number of people to him and heard great feedback every time.

Poor experience for vehicle inspections. I took two vehicles there to be inspected and they failed…read moreboth. I took the vehicles to different inspection stations and they passed without any issues. I'd avoid this place unless you want to pay for unnecessary repairs.

Same amazing team every time I go in. They get the job done. Have been using them since they…read morestarted.

Do not go to this place for inspections. my car was fine but they failed me for fog lights. fog…read morelights are not required to be checked for inspection nor is their operation required. they failed me for something they weren't even supposed to check. very incompetent. disgraceful.