Everything went great!! Highly recommend these guys! Tons of really awesome, unique inventory to look at

Wow - I dont think I've ever had such a 180 dealing with a business. I initially wrote them a glowing review after working with Alex and Country Auto during the initial purchase process. Then the car arrived and their true colors came out. What a disaster. I chalked up the first few things to bad luck and wasnt upset. But the list kept going... 1 - The car was shipped across the country with the back window open so the white seats were filled with 2k miles of road grime. On top of that the transport company tied the car down wrong and broke some trim pieces. Ok no biggie it happens and wasnt Country Auto's fault. 2 - Then I immediately hear the suspension squeaking like an old mattress over every bump. I send them videos the next day. Takes me a week to figure out what the problem was and get it fixed. Turns out the sway bar and bushings were heavily corroded. I chalk it up to more bad luck. 3 - Then my wife says shes been seeing some white smoke out the back when getting on the highway. I go to check the oil level and find they sold the car overfilled with 2.5L of oil. Really, really not good. I have no idea the long term ramifications to the engine. 4 - Then to cap things off I find 2 of the tires have what looks like silver spray paint on them. I initially couldn't figure out why until notice the paint on those wheels starting to fade over the next few days. I realize they did some cheap refinish job on the wheels. It looks good while it's on the lot but as soon as the brakes heat up the paint fades. 5 - I then find 2lbs of dirt and road salt packed up behind the wheel well rusting out some very expensive hydraulic lines. These lines were supposed to have been thoroughly checked during a pre purchase inspection I paid Onyx to do...and obviously weren't. After that list I start to get annoyed but was still trying to be nice about it. Alex tells me hes going to talk to the owner to see what he can do since it obviously wasnt a great experience. He then blows me off for 3 weeks. When he finally calls me back he turns into the quintessential used car slick talk. He blames Onyx who serviced the car 2 months prior, and who I paid to inspect the car. So I talk to them. They of course say they didn't sell me the car, Country Auto did, and it's not their problem, it's Country Autos. They also proceed to tell me they inspected the car "as a favor to Country Auto" and "would have never sold that car from their own lot" they would have just auctioned it. WTF?? That obviously doesn't make you feel good about your purchase...or the type of cars Country Auto sells. Alex of course takes zero responsibility and tells me I "should have just bought a CPO car". Classic. Buying a used car always comes with some risks and unknowns. Thats why knowing the person you are buying from is as important as the car you are buying. I would not recommend anyone buying from Country Auto. read more

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I sent a message asking if a vehicle that I was interested in was still available. About an hour later, I received a response stating that yes, it was available. I said that i would be there at 3:00 to look at it - which I was (after an hour and a half drive). When i got there, the salesman told me that the vehicle had been sold "a few hours ago", and asked if he could show me something else. I explained that i wasn't interested in playing games, and left immediately. I will NEVER do business there. I went across the street to Woodhouse Ford and had a fantastic experience. read more

Before you drive all the way over to Blair to look at the beautiful (in pictures) fairly priced Denali...STOP! THIS POS IS A RUST BUCKET! I didn't even waste my time driving it! I'd wager if you take this thing down a gravel road it gets dusty! INSIDE! They have masterfully broke out a spray can of gloss black to try to cover it up, and if you know how to take pictures, (they do) it looks great! At about 10' away it starts to come into focus. If these guys will try to sell that thing with a straight face, they'd probably stand on their mother's neck for a free pen too! Do what you want, don't say I didn't warn you! read more

There is not a easier place to buy a vehicle than Country Auto. Quick and easy process and you don't feel like you are buying at a "used car lot". All of their vehicles pass inspection before coming on their lot and go above and beyond on making things right when needed. Very transparent through the whole process and there is no "man behind the curtain" pulling strings to make the process difficult. They always have the most unique and nicest cars in the metro area that are well kept and clean! read more

If this vehicle wouldn't have been what we were looking for for our son's first vehucle, although overpriced, we would have ran for the hills. Still wished we would. We showed up to the dealership and took the vehicle for a test drive. Notified the staff that TWO lights were on, on the dash and they claimed they would look into it while we discussed finances. We sat in a room for an hour and a half, and the manager would peek his head in and say that some old guy was really holding them up. I looked in the office of the finance guy and our salesman had his feet kicked up and they both had sandwiches Infront of them chit chatting. The finance guy eventually comes in with a packet of paper and instead of explaining it to us page by page to sign he just handed it to us with no instruction. The mileage on the paperwork was off a significant amount from what it was being sold to us as. We were given the wrong title to sign, in which thankfully we noticed before we left. As we were asking questions they were leading us to the door. They said they fixed one light but not the other. The lady who handles the title reassured us we could go anywhere to get the license plates. We asked her if she could specifically send it to our county's courthouse. We get a call a week later they sent it to another county. So now we have to go buy plates at one county and turn them into another county and pay for new ones. Leaving the dealership following the vehicle home we notice the brake lights burnt out. There was so many red flags that we should have quit while we were ahead. The manager Alex had called about our concerns and was extremely rude and defensive. Alex is sending a check for 5$ for the exchanging of plates to be done in the correct county. The whole experience was a mix of extremely poor customer service and lack of respect towards the customers. The manage was more interested in letting customers know he was an "Ex professional sports player" and couldn't put his ego aside to be personal and respectful towards our time and patience spent at his business. read more

I'm a US Navy Veteran. After buying a truck from them "as-is," this is all of the problems: https://xoxocar.com/inspection/22e7c616-5c2c-4455-96ab-b8e5177f0441?sb=rtg&b=0 I bought this truck "as-is," from Country Auto in Blair, NE. However, if you look at all the problems, or read this summary: Your engine oil is leaking, whole motor is soaked top to bottom and leaking all over ground, needs to be degreased; oil pan has hole. Your front shocks are worn out. Your front shocks are leaking Your front sway bar is broken...Your stabilizer frame bushings are loose Your rear shocks are worn out Your stabilizer frame bushings are loose...Your stabilizer links are loose Replace steering stabilizer shock Replace drag link Replace steering gear box Replace pitman arm Replace front driveshaft u-joints Replace left front axle shaft u-joint Replace right front axle shaft u-joint The hanger on your exhaust is broken, Your exhaust is leaking. Replace muffler. It should be reasonable to expect the truck to drive, and not stall out anywhere between 2 - 6 times a day! And for a dealership to sell a truck with all of these issues... We went back and forth, when there was problems with funding. They actually had the balls to say "my truck." Who paid for it? I put money in, so I have an interest in it. I figured I'd drop the financing, which took it from $8k - about $17k!--and buy it...according to them "a lot of people would want it." Look at the list, look at the pictures. Is this a stealership you'd want to buy from? read more

After spending an entire day test driving vehicles with my 17 year old daughter, the one she decided on was a Country Auto. My husband went back the next day since they were already closed when the final decision was made. He inspected the vehicle and found that a front tire was bald. Asked if they would replace or negotiate price and was told no on both. When asked if this was good business to sell a vehicle with a bad tire to a kid on a tight budget, was told "You don't have to buy the vehicle." Since she had her heart set and wasn't there to talk her out of it, we purchased the vehicle anyway. Less than a week later, the clutch went out. Pretty sure they don't inspect their vehicles or at least don't tell you any underlying issues. On a side note, the sales person was great. It was the owner that wasn't. read more

A+ Awesome customer service, easy going, very friendly and honest sales people. Finance team was great with working out purchase options. Family friendly when I had my 2 little guys running around me. Very pleased with vehicle selections and related history. I will be back to buy another car from here. read more

Updated. Alex and Rich the mechanic really stepped up and made things right. They brought back in the truck and fixed everything that needed fixed. Even went the extra mile to fix some items that werent on our list. I appreciate their effort to make it all right and were are happy. read more