I'm normally a very understanding person, so it takes a lot for me to write a bad review; with that being said, I wouldn't send my worst enemy to this dealership. Please save yourself the time, money, and headache and look for a vehicle elsewhere.
In the first two weeks, the 2015 nissan we purchased died 4 times, 3 of which were in the middle of busy intersections. I left a review at that time and the dealership immediately called me saying they "weren't very happy" to see my review--not that the car was causing issues. We ended up needing to replace the alternator and were also told all the fluids were very low and needed replaced. The dealership said they would pay to cover parts, which was around $600. We received an email on 8/10/23 stating "Your check is being processed and sent as we speak," but two weeks later it still has not come and we haven't heard back after inquiring about this.
ONE WEEK after the alternator was replaced, the car died AGAIN, 3 hours from home with our 1 and 4 year old. After paying $100 to have it towed to a nearby town, they told us there was a connectivity issue with the battery. We also had the transmission inspected and were told that it is slipping and will eventually need replaced as well.
All of this was before the first payment was even made on the car.
The salesman who helped us knew that we chose to make this purchase because of ongoing issues with our previous vehicle and a need for a reliable car with our two small children. Tailgate Motor reinforced my belief that used car dealerships are sleazy and care more about making the sale than the quality of their vehicles or the needs of their customers. read more