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    Coulter Designs

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Floor Coverings International

    Floor Coverings International

    (3 reviews)

    I would highly recommend Floor Coverings International of Melbourne (Florida). They installed a…read morebeautiful laminate flooring project for me. It turned out wonderful in less time than they've expected with beautiful craftsmanship. I would highly recommend them.They also offered an 18 month 0% interest which was a great deal as well. They're pricing was very fair, as I compared it with a couple of other contractors. They also left my house in excellent condition. Thank you so much for a great project

    Deceptive billing, silica dust disaster, and legal threats…read more This review is for: Floor Coverings International of Melbourne, FL (321) 499-2658 1270 Lake Washington Road Ste B Melbourne, FL 32935 Arthur Layman Tamara Whiteaker What started as a straightforward carpet replacement on our stairs turned into one of the worst contractor experiences I've had. Here's the full picture: Scheduling: Installers no-showed on the first scheduled date with no proactive communication. I had to call after they were already outside the arrival window to find out they weren't coming. Tile demo and dust: When installers discovered tile under the carpet, we were quoted a "worst case scenario" additional cost of $1,600 on top of the original $1,414.47. What they didn't mention was that the demo crew would leave every surface in our entire home -- upstairs, downstairs, soft furnishings, drapes, and our HVAC system -- coated in fine silica dust. No containment, no warning, no protection of any kind. This isn't just a mess, it's a serious health hazard. Even the lead demo worker acknowledged as he was leaving that he wouldn't be happy if it were his house. "Making it right": The company promised to make it right with a cleaning and a painter for the damaged walls and stairs. At no point during this process did anyone mention we would be charged for these remediation services. We have doorbell camera footage of the painter telling his worker that the flooring company was paying him -- not us. The cleaning was incomplete, with silica dust remaining on soft surfaces and in the HVAC. Surprise invoice: After carpet was finally installed, we received an invoice with a painter line item exceeding $1,000 -- no prior quote, no agreement, no breakdown. The work took under 2 hours and does not look good (bad sanding, one coat of paint - see through). We are going to get quotes to have it redone. The owner also revealed $200 of that line item was his personal fee for "coordinating" the painter. Threats: When my husband called to dispute the painter charge, the owner threatened small claims court if the full invoice wasn't paid within days, rather than engaging in any good-faith discussion. We are willing to pay what we actually agreed to despite the damage done to our home and belongings. Instead, we've been met with threats. Arthur failed to provide itemized cost breakdown as requested. Arthur failed to provide contractor license numbers as requested. Arthur subsequently sent a second threat for small claims court, followed by a threat to file a lien against our property. I mailed a letter and check for $2,329.14 (the total for what we had actually discussed), which was cashed. Arthur sent another letter threatening small claims again for the painter line item. On top of all of this, the carpet on the stairs looks like garbage. It is shedding all over even after vacuuming, the corners are popping out. We purchased the most expensive carpet option he showed us. I would give anything to go back in time and just leave the old carpet. This has not been an improvement to our home. This has been a nightmare.

    Indian River Flooring - Elegant transition between tile with 3.25" baseboard and vinyl with 5.25" baseboard

    Indian River Flooring

    (2 reviews)

    New carpet installed. Excellent service and installation from first contact to job finish. We are…read morevery happy and would highly recommend this company. We have had other companies install carpet in the past for us and Indian River Flooring has done the best job by far.

    From consultation to installation, Indian River Flooring got the job done the right way…read more The good: 1. The salesperson was honest from the start about scheduling opportunities. Other companies strung me along, promising and then reneging on install dates. 2. The sales floor is nicely laid out with plenty of space to arrange different samples on the floor for comparison, and with good quality artificial lighting plus lots of sunlight through the storefront windows. 3. The owner is generous with his time and respectful when answering questions. ...doesn't come across as a self-righteous douche. 4 The installers were a master-apprentice pair. The master has ~5 years of experience and was able to answer all of my questions, give me advice on how to maintain my new vinyl floor, and was generally a pleasure to work with. The apprentice was also a nice guy and I could overhear that he was learning quickly on-the-job as the master provided guidance but didn't micro-manage. The two are a good team. The bad: 1. I didn't like that tarps were not used to cover my furniture and other interior items when cutting down the existing baseboards. Same goes for cutting lengths of new baseboard outside on my driveway with my garage door open. Everything got sawdust on it. I had to throw away food and also a standalone ice maker. I tried for weeks to clean the ice maker to no avail. 2. My dining room previously had carpet, meaning vinyl was to be installed on bare concrete. The room is connected to an adjacent foyer by a ~10 ft entranceway the foyer is tiled, meaning there is a height difference. I had two options to handle this situation, use an asymmetrical transition molding or "ramp" the floor with a self-expanding concrete that creates a gradient from the higher tile to the lower concrete. I chose the second option and regret it. The ramp is too short, making the decline noticeably steep. Having the ramp also makes the space less usable because tables and such cannot be placed on the angled floor. Having the floor span the foyer and dining room in one continuous pattern is pretty, but the sacrifice in functionality isn't worth it. BUT, the solution worked just fine for my hallway tile-to-concrete transitions. The excellent: Check out the pictures for a cool solution the installers cam up with at the transition between two different floors/baseboards. (I still need to paint.) In the end: With all that said, I do plan to have the company do more work in the future and I recommend them to others.

    Carpet & Tile Warehouse

    Carpet & Tile Warehouse

    (9 reviews)

    Stopped by after a referral from another carpet and tile company to do some binding. Met the owner,…read moreRobert who was awesome and addressed our needs promptly. But most important, from lots of experience with carpet and tile companies in Miami, you could not do better than Robert from a knowledge standpoint! HIs breadth of experience was invaluable to us. and he is a cool guy to boot. John S

    Reading these reviews I must ask what went wrong with our job?…read moreWas promised 6 weeks, It's been over a year. When will this nightmare end, Mike? Enough is ENOUGH! Do not recommend! Addendum post to owner as of 3/10/2023 This past year and (almost) 1/2 you kept going to the same supplier who was sending not even close to matching pieces of 7 foot stair nose. Telling us you're not responsible for it that you are simply the middle man. The manufacturer is responsible for it. We soli interfaced with your manager representing your company. We have never spoken to the owner until the posting of this review. You are in fact 100 percent responsible for the completion of our job. It is the responsibility of the owner or it's representative to assure that you are capable of getting all matching pieces and wood grain within it's color lot to complete the job before accepting it and providing a timeframe when it would be completed. When we spoke on the phone last night9 3-9-23), your greatest concern was "you are destroying my company over a piece of molding. Your greatest concern wasn't that our job has taken well over a year to get accomplish when promised six weeks - your greatest concern was all about you, and you know it. Your main concern was your reputation. As a matter of fact, you said to me: "You are destroying my companies reputation over a piece of molding". My response back to you was: "It may be just a piece of molding to you until it becomes your piece of molding" (you then hung the phone up on me) This is almost a 7 foot piece of molding in between two 7 foot pieces that do not match. When the sun comes in off the ocean and hits that wood it looks awful! This is not what we agreed to and we will not accept it.. It should be criminal that you have put us in such a mental state to where we have to do something like this to get our flooring completed. Our one and only phone call, you literally begged me to remove my review, at which point I told you I would not until out job is complete and after my mental anguish has settled down. Perhaps in a year. To be exact this cost us $52,641.91 between you and the company you chose to install your product. Your wood product should be your masterpiece where it speaks volumes of your company. Sadly in our case it is not. I'd be utterly embarrassed trying to justify your actions at this point. If you choose to continue, I will continue with the entire series of actions that will bring in your installers. Please put your justifying energy into doing the right thing owner and get our job completed! That is all we ever wanted. We are gravely disappointed.

    Coulter Designs - flooring - Updated May 2026

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