From consultation to installation, Indian River Flooring got the job done the right way.
The good:
1. The salesperson was honest from the start about scheduling opportunities. Other companies strung me along, promising and then reneging on install dates.
2. The sales floor is nicely laid out with plenty of space to arrange different samples on the floor for comparison, and with good quality artificial lighting plus lots of sunlight through the storefront windows.
3. The owner is generous with his time and respectful when answering questions. ...doesn't come across as a self-righteous douche.
4 The installers were a master-apprentice pair. The master has ~5 years of experience and was able to answer all of my questions, give me advice on how to maintain my new vinyl floor, and was generally a pleasure to work with. The apprentice was also a nice guy and I could overhear that he was learning quickly on-the-job as the master provided guidance but didn't micro-manage. The two are a good team.
The bad:
1. I didn't like that tarps were not used to cover my furniture and other interior items when cutting down the existing baseboards. Same goes for cutting lengths of new baseboard outside on my driveway with my garage door open. Everything got sawdust on it. I had to throw away food and also a standalone ice maker. I tried for weeks to clean the ice maker to no avail.
2. My dining room previously had carpet, meaning vinyl was to be installed on bare concrete. The room is connected to an adjacent foyer by a ~10 ft entranceway the foyer is tiled, meaning there is a height difference. I had two options to handle this situation, use an asymmetrical transition molding or "ramp" the floor with a self-expanding concrete that creates a gradient from the higher tile to the lower concrete. I chose the second option and regret it. The ramp is too short, making the decline noticeably steep. Having the ramp also makes the space less usable because tables and such cannot be placed on the angled floor. Having the floor span the foyer and dining room in one continuous pattern is pretty, but the sacrifice in functionality isn't worth it. BUT, the solution worked just fine for my hallway tile-to-concrete transitions.
The excellent:
Check out the pictures for a cool solution the installers cam up with at the transition between two different floors/baseboards. (I still need to paint.)
In the end:
With all that said, I do plan to have the company do more work in the future and I recommend them to others. read more