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    Johann Tile

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Johann Tile

    Carpet installation

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    4 years ago

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    Carpet & Tile Warehouse

    Carpet & Tile Warehouse

    (9 reviews)

    Stopped by after a referral from another carpet and tile company to do some binding. Met the owner,…read moreRobert who was awesome and addressed our needs promptly. But most important, from lots of experience with carpet and tile companies in Miami, you could not do better than Robert from a knowledge standpoint! HIs breadth of experience was invaluable to us. and he is a cool guy to boot. John S

    Reading these reviews I must ask what went wrong with our job?…read moreWas promised 6 weeks, It's been over a year. When will this nightmare end, Mike? Enough is ENOUGH! Do not recommend! Addendum post to owner as of 3/10/2023 This past year and (almost) 1/2 you kept going to the same supplier who was sending not even close to matching pieces of 7 foot stair nose. Telling us you're not responsible for it that you are simply the middle man. The manufacturer is responsible for it. We soli interfaced with your manager representing your company. We have never spoken to the owner until the posting of this review. You are in fact 100 percent responsible for the completion of our job. It is the responsibility of the owner or it's representative to assure that you are capable of getting all matching pieces and wood grain within it's color lot to complete the job before accepting it and providing a timeframe when it would be completed. When we spoke on the phone last night9 3-9-23), your greatest concern was "you are destroying my company over a piece of molding. Your greatest concern wasn't that our job has taken well over a year to get accomplish when promised six weeks - your greatest concern was all about you, and you know it. Your main concern was your reputation. As a matter of fact, you said to me: "You are destroying my companies reputation over a piece of molding". My response back to you was: "It may be just a piece of molding to you until it becomes your piece of molding" (you then hung the phone up on me) This is almost a 7 foot piece of molding in between two 7 foot pieces that do not match. When the sun comes in off the ocean and hits that wood it looks awful! This is not what we agreed to and we will not accept it.. It should be criminal that you have put us in such a mental state to where we have to do something like this to get our flooring completed. Our one and only phone call, you literally begged me to remove my review, at which point I told you I would not until out job is complete and after my mental anguish has settled down. Perhaps in a year. To be exact this cost us $52,641.91 between you and the company you chose to install your product. Your wood product should be your masterpiece where it speaks volumes of your company. Sadly in our case it is not. I'd be utterly embarrassed trying to justify your actions at this point. If you choose to continue, I will continue with the entire series of actions that will bring in your installers. Please put your justifying energy into doing the right thing owner and get our job completed! That is all we ever wanted. We are gravely disappointed.

    Johann Tile - carpetinstallation - Updated May 2026

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