Excellent shop!!! Staff are knowledgeable and friendly…read more Although they don't stock everything on the shop that you can find on the website, the gentleman I spoke to was more than happy to order some stuff in for me - which arrived two days later! I'm loving my Berghaus jacket and now go to Outdoor Kit whenever I want anything from toasty socks to a comfy fleece.

Made a very fruitful stop into Kathmandu a few months back as I was prepping for my first…read moretransatlantic trip with a baby. I came looking for a rucksack. I left with a suitcase with detachable rucksack (a suitcase that can be carried as a rucksack, with arm straps!) and a huge duffel bag to stow the carseat in. I thought the prices to be competitive (the duffel bag only £14!) and the service top notch. The guy helped me with everything, took it to the counter while I looked around, helped me with the Summit Club membership and packaged it all up smoothly so I could get it back to my flat. The Kathmandu items are high quality and have already made many trips. They are durable and sleek, and high performance. Just what I needed. The last thing you want to deal with while traveling (with a baby or not) is crap luggage. Summit club membership is free and gains you access to great deals (most of the deals advertised, so...if you want 'em, you'll sign up). Sign up!

I've always been a bit suspicious of Kathmandu-type stores, due to the fact that I'm the least…read moreoutdoorsy person you could come across. I always believe 'outdoor' stores were specially for extreme snowboarders or wannabe Nepalese-mountain climbers. Boy, was I wrong. Set right next to Spitalfields Market and boasting some rather fit staff, Kathmandu has everything for the civilian to adventurer. Water flasks, jackets, thermals, little key ring things with torches on them, it has it all. I actually found heaps of stuff I wanted to buy - probably more in the way you deck yourself out with designer gym wear after only one visit, to realise you're not quite the gym junkie you thought you would become if in fact you had the correct gear. It was fun anyway.

Terrible experience, discriminatory staff…read more I visited the store last week to try on ski boots and was told to come back later as the trained staff were on their breaks, so I returned after a few hours and was denied entry by the security guard. Staff told me the guard had received a picture of me from a CCTV camera at another nearby store - I do not even live in London, and had arrived the previous day. They showed me the photo, and the person in it was obviously not me - this would have been easy for the guard and staff to see if they looked at it properly, but it was apparent to me that I had been profiled and was being discriminated against. None of the staff were interested in what I had to say - the store manager was less than 2 metres away from me throughout this incident, but they had their back turned the whole time, clearly not wanting to be involved. I had heard good things about this store, but I only had my time wasted, and walked out feeling humiliated and upset. I emailed customer service about this over a week ago and my complaint was forwarded to multiple managers of the business straight away. I am only writing this public review now because I am yet to receive a single further response. Unacceptable on all counts.

This is the best place in London to come for all your outdoor gear needs. Set over 4 or 5 floors…read morethere is dedicated floor space to everything you will need for sports ranging from skiing to high altitude mountaineering. For me, nowhere in London has anything like its selection. The only real downside is that all the gear is skewed towards higher end products which is fine if you want to splash the cash but means that you can leave here having spent a worrying amount of money on day glow boots or GoreTex jackets.

This is a great store. I was forced to buy a whole bunch of outdoor equipment for hiking on my…read moreEuropean trip when my luggage was lost. The owner was kind and thoughtful and spent a significant amount of time with me going through all the options and helping me balance my desire to get good equipment without breaking the bank. I cannot imagine going to a chain store when you could shop here and get very personal service as well as having access to a good selection of high-quality products.

Brilliant! It was my first time visiting and Yusef and Tarran provided an exceptionally…read moreprofessional, friendly and knowledgeable service. Their attention to detail and personal touch is exemplary and cannot be found in the larger chain shops. They took fantastic care of me and have gained a customer for life.

This is the best place to go to if you're looking for high quality hiking gear. You can trust…read moreeverything you by from this shop - just ask for a bit of advice. The shop staff are highly knowledgeable and helpful but you'll be lost for awhile first in the treasure trove of hiking and climbing gear. Absolutely fantastic and worth every minute you spend in this shop.

A great place to buy your quality/premuim outdoor kit. If they don't have your required piece of…read morekit, they will happily find an alternative or order an item in for you. A very pleasant shopping experience, with some great advice (rather than sales talk). You don't need to be an adrenaline junky to shop there.

The people here are wonderfully helpful and friendly and shop is well maintained and stocked. A…read morevery nice experience!

Awesome selection of all gear for hiking, leisure etc. Liked the layout of the store and sizes were…read moreall available.

So I came here by impulse and was intrigued by the sale sign plus I was thinking I won't be able to…read moreget a waterproof jacket, that is in a lovely colour without resorting to a man waterproof jacket in a dark colour just because I'm tall! I had warm greeting as I entered and then I went on the hunt for that jacket. I tried a variety of waterproofs jacket and to my delightful surprise the arm length was long. This helped my decision in choosing a purple waterproof jacket that was £60 down to £26! Bargain! This Trespass is small and compact, you can see they squeeze their stock in this store. Their sell mainly clothes for all your outdoor needs, but I did pick up some arm strap refelectors for my night riding needs. Yep I'll be back, I'm a fan!

Large and well-stocked outdoors shop with decent prices. It's actually quite a large chain, owned…read moreby JD Sports, and sells a wide range of well known brands. This store is on the market square just behind the church. It runs the length of the block, and is the largest outdoor store in Kingston. It has a cafe and soft-play area inside. I was on the look-out for a specific knee-high mid-weight sock, which I've been looking for, for ages, and was delighted that they had it in stock. It'll be a regular calling point for me from now on. Reasonably friendly staff, though I only needed to speak to them at the till.