I'm shocked that I have not written a review for this place considering I go here almost weekly. I've been to several other neighborhood Costco's particularly the Business one in Westminster, Huntington Beach and the GARDEN GROVE. This by far is the best one they always have carts for you don't have to go and chase after your own, even on a busy crazy Saturday you get in and out fairly quickly. I get the majority of my producer since by buying a book you end up paying almost the same as if you were going to be Vons or Ralph's with more quantity. Because of their quick term, the qualities is always excellent and the vendor selection is always changing. I love the products that are offered here and I love the return policy. read more

Under construction in the Gas station... I think they expand more gas pumps. Not many parking available on weekend. Disaster! Why do they dig the holes all of a sudden in the Gas station? I found a new promo for Kogi k bbq sauce and teriyaki. I know Kogi chef for Taco truck a long time ago. This brand Kogi got so popular in LA area. Now the Costco is selling Kogi K bbq sauce. I have my own fave brand from major Korean brand Kotchujang. I didn't buy it today. The Costco had lots of korean items since last year. Ramen, Kimchi, seaweed papers, kotchujang sauce, ddeokbboki, Red ginseng drink, Soju w a variety of fruit flavors, and korean skin care products. I know korean brands are premium, taste great, reliable, safe to use korean skincare products. Hopefully the Costco has more korean products. read more

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THIS REVIEW IS STRICTLY FOR THE PHARMACY If there are other options remotely close to you, go there. Don't come here. I chose this Costco's pharmacy for convenience but it's becoming not worth the hassle. Typical experience -- Wait 25 - 30 mins to get your prescription filled. Come pick it up only to be told they only filled half and now you have to wait another 20 mins for the rest but they'll "try to expedite it". 2 mins later, see the person who promised said expediting gathering their belongings in preparation to clock out for the day. Slight variation -- Receive email that prescription is ready to be picked up. Swing by to pick up said prescription. Not ready. Asked to wait 20 mins as they will once again "expedite" and text when ready. 30 mins goes by ... nothing. Go to counter to check on prescription. Told to wait in line. Meanwhile, prescription has been ready for 15 mins. Just why. read more

The only thing the Costco pharmacy saves me is money .... Other than that... it's disappointing to say the least ..... today I've been here an hour waiting for a prescription that they won't fill because their label maker is broke. It's out of their hands and I just have to wait. No downtime procedures in place ... they just make patients wait .... Whether you're 89 years old or just sick or in pain, oh well..... just wait. Absolutely horrible customer service ..... if they didn't save me money, I'd be going elsewhere. read more

Costco Wholesale - My dog In a stroller - Wholesale Stores Near Me - Cypress, California

I love this Costco location , there's always a short line at the gas station. The store is clean, well, organized, and the employees are kind and welcoming. The parking lot can be chaotic on weekends, but if you want to avoid the stress, there's usually plenty of parking behind the warehouse near the gas station or come early. This Costco delivers a great shopping experience, and I recommend it to anyone in the Cypress area. read more

Costco Wholesale - TIGER RICE COOKER 5 cup discount $20 , only $69.99 before tax ! - Wholesale Stores Near Me - Cypress, California

I returned some fruit because they were spoiled and not edible. What upset me was not the refund process, but the attitude of the manager. Instead of handling the situation professionally, the manager sarcastically asked, "Why didn't you bring all of them back? Did you eat the rest?" while laughing. I found this very disrespectful and unprofessional. Customers should not be treated this way when returning spoiled products. I expect better customer service from Costco. read more

As with all Costco's it can get quite busy and crowded during peak hours but overall enjoy going to this one. Open spacious layout that's organized and well stocked with a huge parking lot! On weekends though, even with the huge parking lot it can get very crowded with wait times to get a spot. Just have patience or if you don't mind the walk, park further away. They have a wide assortment of food and item options that they rotate out for good prices. They do have self checkout as an option on the left side and if not you can line up at the registers. Lines look long but go fairly quickly. The staff here are all friendly, attentive, and helpful. The eye center here has the sweetest staff ever! The food court is located outside with plenty of seating area. Order on the digital kiosk then wait in line to get the food. It typically goes fairly quickly. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, California

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This is your typical Costco but it's always fun seeing different Costco locations as I'm from Northern California. We did find some things we probably wouldn't have been able to find at our local Costco in NorCal which is nice. Parking lot is always chaotic at any Costco I've been to lol read more

Joel in Membership was the nicest person I've ever dealt with. Thank you for having a culture of caring and patience. You rock Joel! read more

Costco Wholesale - Food court. Order at the machine then wait in line. - Wholesale Stores Near Me - Cypress, California

It's typical Costco. Where house pricing and quantities. Membership costs underwriting the discount prices. Good values are easy to find on the shelves. read more

I'm rarely in this area, but I really enjoy this "left-handed" entrance-exit setup. It's unique and for some reason "feels right" to me. Of course, finding items becomes a challenge, since the layout seems flip-flopped, and some sections aren't where they aren't "normally" where one may be accustomed to find them. As always, getting in and out of Costco was fairly easy if you're shopping light and dashing to self-checkout. Parking is also easy to find and not as cramped as some other locations. read more

Likes: + The soda machine was still open after closing time. + Huge parking lot. I liked that I was able to dip in and out and quickly grab what I needed, no fuss no muss. . Surprised it closes as early as 6pm on weekends. People may wish to do grocery shopping as late as 9pm. Non-likes: - Not conveniently located by any freeway. read more

Came by to buy some snacks for my team. They have everything they like and I couldn't be happier to get everything at one place. Great customer service and fast lanes. read more

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Food Court Employees Need To Learn How To Cut Pizza, Many Slices Are 8"+ Long And 5" Wide While Others Are 3" Long And 2" Wide... The Employee Cutting Pizza Yesterday Was In A Mad Rush, And The Warehouse Was Not Busy, Especially The Food Court... It Appeared He Was In A Contest To See How Fast He Can Cut Pizza, Where Presentation, Equal Slice Size Did Not Matter... We Are Paying Members And Deserve Far Better Member Service Than This, The Three Pizzas We Bought Were For A Birthday Party, Many Comments Were Made On How Over Cooked And Poorly Cut These Pizzas Were... This Kind Of Member Service Is Unacceptable On Every Level... read more

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First time at this Costco in Cypress, it's similar to ones closer to us: very busy even on a weekday. But it did have a very large parking lot, allowing us to park decently close. And it definitely had Asian-inspired products that are not sold at the ones closer to us. Will be worth going back to, if in the area. Costco is definitely enforcing the scanning of membership cards at the door, which does cause a bit of a bottleneck when trying to get in. But once inside, there are areas that are pretty empty (bedding section?) where you can pause to regroup, and other areas where you MUST keep moving (anyplace that sells food). Our group of three decided to separate, so it was interesting trying to reconnect by using your phone while holding various items in your arms. But it worked...and got to buy/observe items that I've never seen at Costco before. Wasabi Ahi ($22.21) - Sold at $20.99 per pound for Poke. Choice of spicy ahi, wasabi ahi, and salmon. Got the wasabi ahi, and can state it was quite good on a bed of warm white rice and a dollop of kewpie mayo: enough for 3 big servings. Plus it's considered a non-prepared food item, so no tax! Costco sushi is awful, but they were also selling tuna/salmon/yellowtail sashmi at this location which looked somewhat OK (priced at $36.99 a pound). Other Asian inspired items were Mavens Durian Ice Cream, Spam gochujang flavored kimbap, chicken paw (not feet, which would have additionally include the hock), and beef bulgogi ($6.99 a pound, considerably cheaper than at H-Mart). Didn't have a chance to go the gas station or food court. Also used the remaining amount on our costco cash card. Will continue to load it from future digital cash cards that we'll get from Costco travel journeys. read more

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Been to this location multiple times atleast 3 times a month. Spending my quality money in another city and supporting another city instead of spending it at my local Costco. Parking here isn't too bad and the food court is always nice and clean. Customer service however could be a little better. Unfortunately had a run in with "Alfred" one of the door greeters I assume making sure to check that everyone scans in correctly. I always have my service dog with me but today I was stopped by Alfred who questioned if my dog is a service dog (mind you she's wearing her vest, e-collar and flack collar that says working k-9). He came off very strongly, rude and disrespectful. Asking me what is my disability and what do I need the service dog for. I mentioned to him that I do not have to explain anything to him, but he insisted forcefully holding me in the front & embarrassing myself and undermining my knowledge of my service animal. He went out of his way to call a male manager forgot his name but I think it was (Miguel or Manuel). Who sided with Alfred and told me "would you like to bring another manager to tell you the same thing?" And I said "sure". Then Kerry came in and politely asked what was the problem and I calmly explained the situation and she instantly saw how good my service animal was and said "you guys are good to go sorry for the inconvenience and not all staff are trained and up to date on service animals." Kudos to Kerry for being polite and calm and maintaining awesome composure and professionalism. I will be back only because of Kerry ! Would have been a 5 star post but due to these simple complications I'm putting 3 stars. read more

Costco Wholesale - Outside the club - Wholesale Stores Near Me - Cypress, California

This Costco is decent but the parking can be really tough. It's a little stressful going back and forth between isles to get a spot. Otherwise, it's fine. Not next to many stores like a mall or anything, so no other fun walking around, just Costco. read more

Not so good, especially with the Manager Miguel, I came to Costco at Katella Ave location to return a TV i have previously won 2 days ago at my company corporate Christmas party. Off course i did not have a receipt or the costco member who bought the item specifically, but its marked costco has tags and even when it was checked by there electronic tv sales guy he said it was costco , box was factory sealed not opened, and you know what Manager Miguel told me sorry no return without receipt or only the member who bought it can return it, now that does not make sense because all he had to do was scan it which another Costco did after I left Katela Location and found all the info the price etc and within 5 minutes i was given a gift card and that was it , now i ask you my did Manager Miguel deny my return well its numbers , catching Miguel and another supervisor after our confrontation discussing how these big returns takes a hit on store numbers he did not see the person i was with was actually watching him too. Well Miguel why would you deny a Costco member is it because you dont like your sales numbers taking a hit, Well this is not good your policy of anything more then $50 without receipt is not under Costco Guidelines, is this something you implemented without official corporate policy, because other Costco helped me as they should im not trying to do anything illegal my return was legit plus its a gift card that went back to store to purchase more items , maybe its my ethnicity i dont know when I go to Katela location always I dont feel appreciated or welcomed unlike other Costco locations , be on the look out Yelpers for Miguel the Manager. read more

The food court employees at this location show a lack of pride and caring by serving this pizza pictured below to us. We took it to go on December 2nd and didn't open the box until we got home. It was after 7:30pm when we got home and we had to throw the pizza out because it had a burned taste to it. Thus the missing slice. I wasted $10 and my 10yr old was deeply disappointed since he loves Costco cheese pizza. We got this for his dinner. read more

Costco Wholesale - Purchased this pizza to go on December 2nd and didn't open the box until we got home. - Wholesale Stores Near Me - Cypress, California

Not to this specific Costco. Juste bought Thai Red Curry Noodles. Taste like sweet dessert.

Like every other Costco, this one is also clean and staff is great friendly. The only thing that gets me is the parking lot. It is chaos in the lot trying to fight people on a spot. Best solution: Park far and you do not have to mess with the shenanigans. I feel like anytime I come to this location, they have so much in stock. I never have a problem finding what I want and the egg line isn't that crazy. Also, I have found items here that I have not seen anywhere else. Prices are great and they tend to have a section of clothing that is sold at low prices because they are the last of the inventory. I always raid that area. Overall, clean store, great customer service, and great variety of items. read more

We came for a few items. Everything was in stock. The store wasn't crowded and the checkout line was short. A Perfect experience.

This review is for the Costco Hearing Aid Center in Cypress CA. I've been going there for years. Everyone is courteous and helpful. I got a new cell phone yesterday and only discovered this morning during a group meeting that my hearing aids were no longer connected to my phone. In a panic, I called my Costco Cypress Hearing Aid Center. Jenni, who manages the Center, answered and in 5 minutes walked me through the setup for my hearing aids. I am so grateful at such great service, knowing where I can turn for expert help. Thank you, Jenni, and staff! read more

Today's review is only for the g food court... I have not been here in a minute so I missed the ki·osk for faster ordering. Instead I waited in line boooooo . :) Anyway food was good... next time I will use the ki·osk. read more

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I was trying to go through the clothing section without hitting the elderly person on the side and the corner of cart was barely touched the clothes on the bench...the staff named Giselle was rising her voice and rolling her eyes on me. read more

This review is for Costco Optical. I'm giving 3 stars because I've had good experiences here before and have purchased multiple pairs of glasses and contact lenses from Costco. This is the first time I've had an issue like this. My glasses worked great for the first 3 weeks, then became very blurry. Cleaning didn't help, and I noticed streaks on the lenses--like the coating was wearing off. I work on a computer for 12+ hours a day, so reliable vision is essential. I can't depend on switching to contact lenses for a week or more if issues like this come up. My plan was to send this pair in for repair and purchase a second pair as a backup. When I approached the staff, I had both my current glasses and the new pair I intended to buy. Unfortunately, the staff member immediately accused me of trying to switch frames. I had to explain my situation, and instead of listening, he attempted to clean my lenses and showed them to another staff member, insisting nothing was wrong. I paid over $200 for these glasses and had to send them back within a month. Not acceptable. At this point, I'm honestly not confident they'll even send my glasses in for repair and worry they'll just hold onto them for a week and return them without fixing the issue. read more

This is my favorite Costco for Asian stuff. I've been to Norwalk, Long Beach, cypress, garden grove. Cypress has the best/most selection. We come here about once a month to see what's new. Pineapple cakes, takoyaki ball chips, Lego Asian fans, etc are fun to see and during lunar new year they have some pretty packaged stuff too. Otherwise service and value are the same at whatever Costco you go to. It'll be crowded so go early in the morning or later in the evening! read more

I first went to this location when I was 18 and a freshman in college at the time. I really like the location of this place as I find it fits well with the surrounding area. The parking is amazing, and not crowded compared to other locations. There's even an outdoor food court with blew my mind as I've seen this before. There's even so many new items compared to the other location I've been to. When I was here a year ago, there was Korean soju being sold which surprised me because of how random it was sold here and how pretty the bottle looked. I was also amazed at how one aisle sold outdoor security floodlights, toilet covers, IVY canon printers, etc. My dad and I went here to get some stuff needed. We also found some interesting laundry detergent and softener after using context clues to find this place. I swear there's always something about Costco that makes you use your context clues to find something no matter what location you're in. My dad was glad to find some affordable laundry detergent and softener because the whole family needs it. The workers here make it quick and easy for us to have our items paid. read more

While getting to this Costco requires more local driving (not as close to the freeway as others), I like this Costco as the tax is lower and the Costco gas is usually lower than surrounding areas. Parking is never too difficult either. They also seem to have a bit more Asian goods too read more

Great low prices, very competitive against Amazon. Many many times their prices are lower than Amazon.

DO NOT BUY MEAT FROM THIS LOCATION. This Costco does not store meat properly. On different occasions, we got pork ribs, cod, and very expensive short ribs and everything was spoiled and caused tons of diarrhea. Only the chicken was not spoiled. and everything was cooked same day or next day!! We cannot even return all of it because we cooked some of it. It has been very warm inside here as well so I think the fridge temps are not cold enough at all. They need a health inspection to check all the fridge temperatures. I won't be buying meat here ever again. read more

"CELESTE" is an OUTSTANDING employee!! She has such a proactive approach personality that she's a type of individual that would be able to turn your bad day into a positive one. As I'm waiting in line and watching how each "Costco Cashier's" are treating and interacting with the customers, I was absolutely amazed of how she was communicating and attending with shoppers. I knew immediately I had to switch lanes and go into hers. "Celeste" was an EXTREMELY courteous, helpful, accommodating, considerate and caring person. Thank you so much Celeste!!! read more

parking bad even during week now more parking eaten up with never enough gas pumps really needs double the pumps but no room costco should increase hours open do to above and more housing in area read more

Service: Always top notch! No complaints. Yea, there is always a long line to ring out, but every lane is staffed and they're working as strategically as they can. I can't blame them. Selection: Always good. It's Costco, if it's an oddity and you like it then rest assured they'll never have it again. Everyone knows this, I can't even be mad at this point. :P Value: Always a great value vs. quantity vertex. read more

I moved to this area recently and unfortunately this is the closest Costco. I saw unfortunately because I absolutely HATE coming to this Costco and I'm a huuuuge Costco Stan!!! I used to go to Costco's on the weekends just for fun and to explore the products, but out of all 7 Costco's I've went to, this is absolutely the worst Costco and the bottom of the list. Let's start off with why. First of all, as soon as I entered, the lady asked do I have membership, I said yes and continued walking. Then she started yelling saying you need to show me. Okayyy, like please calm down. I've went to 7 Costco's, yes I know the greeters job is to make sure it's only members entering, but I've always just walked in without anyone asking with the most asking please take out your membership but even if I don't they let me pass. It's really dumb to ask for members at the entrance since literally at checkout you are unable to checkout without a membership. Why inconvenience at the entrance? Scared of people taking samples? Speaking of samples, there are only a couple of samples at this store. Like 3-4 max. And the samples were lackluster too. Now, let's talk about the employees. Literally every employee I talked to I lost brain cells or regretted opening my mouth. I asked people where certain products were, and they were absolutely no help. "I'm not sure, I think it might be in the other side of the store". Thanks very helpful. Out of all the employee interactions, only 2 were nice and helpful, one at the food court and one manager looking person who actually helped guide me to the product. This Costco is smaller than other Costco's. The aisles feel smaller. It's super packed on Sundays, please don't go. People are inconsiderate, going super slow and not making space. I can't find the normal products I'm used to. And the gas station line is HUGE. Even bigger than the other Costco's I've went to. Also, no car wash. Also, why'd you get rid of churros smh. I'm seriously considering driving farther to a different Costco. read more

Costco Wholesale - Wholesale Stores Near Me - Cypress, California

I usually love other Costco locations , but this location could really use some attention. Inside was dirty, had clothes thrown everywhere instead of neatly folded. The food court area was pretty dirty and there were quite a few flies around, which made the experience unappetizing. It just feels a bit neglected compared to other Costco stores. Hoping management can improve cleanliness and maintenance soon. read more

Rebeca the lady that checks your recipts at the end is a RACIST!!! towards Mexican. The CASHIER didn't scan our water bottles and she made it seem like we were trying to steal. She was telling people we were stealing that were walking out. The manager JOEL was rude acting like if we tried to steal the waters as well. They both have no customer service. I canceled my membership and won't be back. read more

2.8 - Older- white lady ( above shoulder light hair) in the self checkout lanes thought it was appropriate to snap and scream in customers' faces. She was blind and couldn't distinguish a number on the item barcode to manual enter it in. When I tried to help, I apparently didnt give her the exact number she needed so she screamed in my face. Lady, you are not give out free food.. please dont proceed to act like you are doing customers favors. You are simply doing your job. And if that angers you, please retired..or get yourself retrained on customer service skills. First time encountering this kind of service. read more

So happy they are selling Christmas trees this year!! Tree is so nice ! One of the prettiest trees.

I'm extremely upset with my experience today. I come here regularly to buy the Kirkland Signature 90% lean ground beef in the 10 lb package, and from one day to the next I was told it's no longer sold. The manager I spoke with didn't even know anything about it, and two deli employees told me it's now only being sold internally. I was advised to submit this as a suggestion, so here it is: please bring back the Kirkland Signature 90% lean ground beef, 10 lb! This is a staple for a lot of us, and the sudden removal without notice is really disappointing. read more