Been coming here since they opened. Probably the second time I was here, I saw these guys with a shopping cart full of Rumba vacuums. Minutes later, an alarm went off and my son and I hightailed it to the now opened exit... no one to be found. Employees showed up soon after. They didn't seem concerned. Sorry, I digress. This place is like most Costcos. I do agree with other reviewers that they have some rude employees. I haven't experienced this at other locations. Recently, I asked an employee if they could price check an item that was near him on a pallet. He said he could, but he would have to stop and find someone with a device. He recommended taking it up front!!! I found a manager who apologized and said he was new and that shouldn't happen. I would think if the employee was new, customer service training would be fresh on his mind... read more

Costco Wholesale - Love the cost of Clovis Costco Gas! - Wholesale Stores Near Me - Clovis, California

I am beyond disgusted with the customer service at this Fresno location. My grandmother is currently battling cancer and is too sick to leave the house. I tried to use her membership card to quickly pick up some food essentials for her so she could eat, and the experience was humiliating. Instead of showing a shred of basic human empathy or understanding of an emergency situation, the cashier whose name was Elaina was extremely rude, condescending, and hostile. She took my grandmother's card right out of my hands and flat-out refused to let me complete the purchase, leaving us stranded without the food we desperately needed. Costco is supposed to pride itself on customer care, but this was heartless. To treat someone running errands for a critically ill family member this way is unacceptable. I will be escalating this to corporate. read more

Costco is a whole mission sometimes. Well, okay, most times..but having the executive membership definitely helps to be able to get in one hour early. We come here for the bulk paper products, waters, fruit, rotisserie chicken!, bulk meats and chickens, and instant coffee. Sometimes frozen stuff-but rarely. Then we shop around for on sale snacks, seasonal stuff or clothes. Kids clothes packs like the swim stuff and Burt's bees pajamas are the best for kids. Oh and the licensed clothes too. They have become super fast at checkout too. They help by scanning your card then the items, and when you get to register (either self checkout or otherwise) they or you scan your card and it loads the cart. It's great and so efficient. My favorite trick has always been adding food court items in line! Then you pick up at window with receipt. Sometimes it gets super crowded and the parking lot is always a hot mess. But I don't think I could say no to a membership. lol read more

Costco Wholesale - Reusable water balloons! - Wholesale Stores Near Me - Clovis, California

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I love Costco but this location, majority of their employees service are always awful, arrogant, selfish and ignorant. I went to Costco today for some returns, and unfortunately the experience left me feeling dissapointed. Then membership clerk, Noah, came across as very distracted and spent more time talkimg with co-workers instead of focusing on helping me. It made me feel unappreciated as a customer. Aside from today's experience, I also wanted to mention my dissapointment with the car key replacement service I purchased through Costco third party, Car Keys Express. After being told if would look exactly just like the OEM key. They key works fine so far, but the appearance was dissapointing from the start, and after about a year? The labels started fading away. For the price i paid, i expected better quality and more honest advertising. read more

Costco Wholesale - Costco Vendor - Car Keys Express - Wholesale Stores Near Me - Clovis, California

This review is about SOTERO. Worst customer service from him. He was doing too much because my cousin had her gf's card on her phone because her gf didnt have her phone. And he was acting as if her gf wasnt standing right next to her!! He had to call a supervisor over and the supervisor was like okay thats fine. But when she was about to leave he was still trying to explain the situation as if he was trying to convince the supervisor to revoke their membership. The way he behaved was very inappropriate. As if we arent PAYING customers. I would maybe understand if my cousin was using her gf card without the gf. But she was literally right there. And from reading the many reviews about him, he clearly has issues. read more

With the exception of a full parking lot and long lines at the checkout and food court, what's not to love about Costco? My favorite place to shop with confidence knowing they will back up anything I buy there. Always make sure whichever city you move to, has a Costco nearby read more

Jose was definitely an asset with scan gun. I was not going to lift 50lb bag of rice to scan out. He mentioned the scan & go option did not work for some members because the main reason was "I don't need help!" This optipn works for me because I only need to scan my membership card then pay option. More members need to appreciate the benefits to being a Costco member. read more

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Costco Clovis was a bad experience today. The employees were rude and had no interest in helping me find an item that was looking to purchase. I asked to have them look it up in their system and I was told "don't have time". Also the checker was annoyed when I presented my membership check as a source of payment. This is a check that Costco sent me! Clovis Costco needs to remind their employees that without customers they would not be employees. Sad. read more

I came here to get some gas first then went in to walk around. It was easy to find parking. I was there a little too early so no free samples available yet. I did get some baked goods and avocados since they were a good deal. Service was good. read more

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The one stop shop where you get all your necessities and wardrobe at the same place, that's when you know your age just hit the fan. Lol. I'm a lover for the samples in between aisles and cheap hotdog/pizza combo at checkout. When there's a crisis happening in the world, the water and toilet paper seem to disappear. Seasonal desserts, Surplus of Liquors & Wines for your party hosting needs. Then there's those random pop ups of uniquely unnecessary things like a Bugatti Scooter which I get a good laugh out of but might peak interest to someone else. I enjoy the hectic scurries of people shopping and rushing to the checkout, sometimes even rude comments just because you yourself are in a hurry. The gas prices are great, I fill up a full tank just under $50. The pros outweigh the cons here for me. read more

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Visited Costco in Clovis today for pomegranates, carrots, and onions. The warehouse was pleasantly warm for winter, and it wasn't too crowded, making it quick and easy to shop. As always, their prices are hard to beat--especially on produce! Will definitely be back! read more

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Worst Costco I've ever been to. Employees were rude and unhelpful. Food court was a mess they scream out first come first serve. The only Costco I've ever seen do this, it created a mess of confusion and line cutting. This location needs a complete overhaul. read more

Costco earns 4 stars for unbeatable value and its legendary food court. The $1.50 hot dog combo is iconic, and the giant pizzas are the best reliable cheap party food. For bulk deals on high-quality bakery and fresh items, the membership is completely worth it. The lines are usually long on the weekends (and holiday is around the corner). The massive bulk quantities mean you're often forced to buy more than you need. Come for the value, but prepare for the crowds. read more

Costco Wholesale - Wholesale Stores Near Me - Clovis, California

I mean you have to accept the fact that there will always be lines but I do always try to come at less busy times. Even with the lines they move at a good pace. I always utilize the self check out when I don't have a huge haul. I always hit up the gas station when I do grocery stops. And sometimes I'm only there for gas lol. Still can't beat the hotdog combo! read more

Costco Wholesale - Love that the sanitize between customers - Wholesale Stores Near Me - Clovis, California

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The smallest costco i've ever been to. And the products they sell there are at the lowest quality. I've ever seen.

Came to do some light shopping but found some things that were on sale or caught my eye and overspent as usual. Their Costco associate was very friendly and accommodating. Too bad I forgot their names. I had a bad interaction with one of their vendors; he acted like a Darren who is the opposite of a Karen, IYKYK. Costco or the 3rd party company hired these people should do a strict drug test or something because he acted like he was on roid rage, a power trip. Two words for you from WWE Degeneration X. S_ I_!!!!!!!!!!! LMAO read more

2 dozen eggs $7.50 That's a bargain right now! Lots of great prices and new items too. read more

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* this review is for the turkey dinner that Costco sells around Thanksgiving* We decided at the last minute to purchase the turkey dinner that Costco sells. It was approximately $47.99! We didn't think it would be enough for our small family gathering, but in fact it was the perfect amount! The turkey was so moist and delicious everyone was talking about how good it tasted! It also came with mashed potatoes, gravy, and stuffing and green beans! This was our first time purchasing it and it will not be our last! read more

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Ten lanes! They don't have diesel at the Clovis location. Good pricing. Nice employees. Clean. With three pumps on each lane, it goes quick. Long lanes so it's easy to get into the middle pump. read more

Costco Wholesale - Busy station! - Wholesale Stores Near Me - Clovis, California

Costco does not always have the lowest prices and that is understandable but the Producers Egg Nog that they sell at $5.98 is a full $2 more expensive than Winco. When my wife tried to return 2 days later she was not allowed to because there was nothing wrong with it...other than the price. read more

New Horrible self-service policy. Not allowed to do self-service. Lines backed up with most if not all self-service checkouts open. Pathetic is there a new manager? Go to Fresno Costco fewer self-service nicer people faster. Oh, there's no signs, but you have to have 15 or less items - would be nice to know new policies. Had two items one customers holding up the line trying their mobile card app. Was told their other lines are fast - really have you seen the lines and how much people are buying. I'm sure they don't care why would they have a lot of business. I like Sams Club just saying -- there are other options. read more

I have been a Costco member for many years as have my family. I recently hear about the change in policy letting executive members enter the store earlier. I have had an executive card in the past but currently have one of the basic memberships. I also had misplaced my card and arrived about 15 minutes early hoping to go to customer service and see if we could get another card. When we arrived, we headed towards the exit and asked one of the employees.If we could go to customer service to see about a missing membership card, the employee named diana quickly asked what membership do you have? I responded that we did not have the executive membership. She explained that right now only executive members were allowed in the store. I then asked, can we please go into speak to customer service about switching to thay card?We'd like to find out about it? She said "you dont have to give me attitude" So rude. I was actually taken aback. I guess asking questions is not allowed at this Costco. Very disappointing. read more

Big shout out to Noah. He's been very helpful every time I interact with him. And he doesn't make me feel rushed. Give the guy a raise. I've been to all of the Costco's: Abby street and Shaw/99, and I actually live closer to those locations, but I still go out of my way to go to the Clovis Costco because of him. read more

I love Costco, but this Tire Center is the worst service I have ever seen. Since they moved to their new location, it's like they forgot how to clean up their mess. They used to be good, but now the wait to be seen at the register is usually over 15-20 minutes. One time, I had an appointment to rotate my tires. I showed up 5 minutes early, but still had to wait in line for 20 minutes. When I finally got to the counter, the guy chastised me for not being on time. Seriously? Maybe they need to rotate their attitudes as well as the tires! Today, I am here to exchange a battery. The guy behind the counter has been saying he is going on break, but he has been behind the counter for 20+ minutes while everyone is waiting. They really need to add more service staff. Their batteries are good, but only if you can put up with the terrible service. Their tires are okay, but I have now started shopping elsewhere for tires. I cannot stand the service here anymore. It's a shame because I love everything else about Costco, including their gas. But the service at this Tire Center is just unacceptable. read more

Costco Wholesale - Waiting in line - Wholesale Stores Near Me - Clovis, California

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Not good, they didn't carry tires for my vehicle, they could order them but for $60+ more each than another tire service business. I have a 2019 pickup and guess Costco isn't interested in selling tires for truck owners...at least I know now. read more

12/21/23 Checking it out! Safe, clean & practiced! Greeted by nice worker upon entering, showed my card and wished well! Definitely holiday time and oh my goodness, really packed! Lord of different deals! Everywhere! Really, A LOT to check out! Especially since they have everything! Ended up getting Extra Crunchy peanut butter, of course in a ginormous 2 pack! Great deal! Also bought wine for Christmas Eve! They have a large variety! More Great deals! Liked the name...Dynamite Merlot! Winner! Checked out after and the worker was kind and offered if I wanted to add to my order with something from the food court. Didn't even know you could do that. Planned on it anyways. Got the chicken bake too. Good service & Great Costco! Highly recommended! read more

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got bulk food buying you can't beat the prices or the quality. the clothes are a different story. They have started to carry some very inferior merchandise. read more

Wow, I cannot stand coming to this Costco and I will definitely stick with my regular Costco on Abby. The cashier, SOTERO G. was super rude. He asked for my id and a second form of id because the picture on my card didn't look like me. Duh, the picture is in black and white. Maybe when they scan it, my picture should pop up on their screen. I asked for two separate transactions because I was buying for my household and I making a dish for a holiday party that my family are splitting up the bill. He said I can come back tomorrow to purchase the second set of items I need. I have never had to do that before. No one has ever given me problems with my id or separate transactions. I sure did get back in line and bought my second set of stuff. Maybe he should work in the back where he doesn't deal with customers. read more

Costco Wholesale - Wholesale Stores Near Me - Clovis, California

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Tire department is horrible! Customer service is non existent, and what's the point of making an appointment? They schedule you, make you wait hours and then tell you they don't have the tire in stock. read more

Rude customer service. Can't ask for help like someone got some stick up there really deep so busy. Food court ran out or out of stock of supplies like lids and straws for my drink. Self check out was quick and getting gas is the only good out of that Costco. read more

Closer to home. Alor of seafood option when it hits the sales floor. Love variety of meats with label date of package, big plus. 4 stars cause they dont have alot diapering brands variety options. read more

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Every time I go here im treated like crap by the employees. Your prices and items aren't great at all to treat your customers like garbage. I'm over you Costco. Get bent read more

Store often cluttered. Not enough checkouts open. Multiple staff using profanity. Today it smelled like marijuana in the loading area. Saw a staff member rapidly pushing and riding a cart like it was a damn scooter! Manager needs to be fired because your store staff are out of control. read more

We stopped for a few things and I encountered the most foul mouthed vulgar talking girl named Alisa doing the food demo of some little chocolate covered mint balls... she is not a happy girl!! I said, thank you but she was so deep into cussing out her feels to whoever she was on the phone with that she hardly noticed a single person who came up to her. She especially did not notice all the little kids and elderly people within ear shot. She needs to learn some manners in the worst way!! I was ready to go mama on her but the Holy spirit said, smile and walk on by. No condescending, "Have a blessed day" If it was my kid, I wish someone would stop them and ask them if they kiss their mother with that mouth!!! She would actually be a pretty girl if her mouth didn't make her look so unattractive!!! read more

Absolutely ridiculous! I had a hearing test done at the Clovis location, intending To purchase hearing aids. Though I was unable to purchase them that day I tried to purchase the $1700 hearing aids 6 days later. In trying to do so I was told due to them being short staffed I would have to make an appointment to purchase them. This means waiting another 5 days for an appointment that accommodates their schedule with no consideration for my schedule. Meanwhile I'm stuck even longer not being able to hear much of anything. This on top of having to purchase a membership for myself even though my wife has a membership. Membership purchased !! Every step of the way Costco has made it difficult and very aggregating to purchase hearing aids. Like everyone, we spend a ton of money there because of the price breaks. Costco being short staffed shouldn't be my problem, they should figure out how to get me in and allow me to spend my money. It takes maybe five minute to go over the warranty information and pay. Complete disregard for the customer's in my opinion. I doubt they will even see this review or care for that matter!!!!!! read more

New hour for non executive members starting at 10am instead of 9am. They said customers were sent emails also informed at the entrance for two months. Did not receive email and were not told at the door when shopping in the last two months. There was a sign outside ( not noticeable) among other signs in front. read more

The Clovis Costco is the worst warehouse I've shopped in. Today was my second time here as I usually shop at the Costco on Abby, and occasionally in Visalia. I spent my HARD EARNED money here today and when I asked employee Jennifer, (in a bright pink shirt,) what isle an item was located on she made feel put out as if I was unimportant and bothering her. It was clear on her face she was irritated I asked a question. My family will not shop here again with customer service like this. read more

So went shopping like I usually do, this time I had a gift card from T-Mobile since I bought my phone with them there inside Costco, so thanks. Went to the produce section and like always there were two employees there stocking and moving pallets with a hand pallet forklift. Well the employee using it said nothing, for example behind you or excuse me and almost ran my foot over. I pulled my foot last minute or I would have been hurt. No apology, nothing just went on about his day. Well I noticed he saw I was upset and instead went to go gossip with the girl there that was stocking that he almost hit me and made me feel like it was my fault. I found the manager that was in the back with all the pallets and informed him of what had just happened and he apologized for him and told me he would talk to him about it. I wish I got the managers name because he was great. I understand it's a warehouse and their just moving things around but a simple excuse me would have made me just stop what I was doing and let him do his thing. Safely for customers should be a priority. P.S my cashier Juan Vz. Super Rude and NO Customer Service at all. read more

Earlier today as a executive membership member, I had went to Costco in the Clovis Area. Parking situation took me about 20 minutes to find decent parking. Once you entered you have to have your membership identification card scanned. Then I made my way to the very back end of the store by the restrooms is the optical center at Costco to order eyeglasses. The wait to be seen was 15 minutes. Overall I did not have a great customer experience at Costco Clovis optical. Due to the staff failed to assist me the customer properly and used a negative tone at the time. My eyeglasses prescription was already in the system from a previous purchase. They made wait longer to verify over the phone the same prescription they had on their records. I repeated asked them why am I waiting for a long time just to ordered eyeglasses. No one gave me a straight answer. Finally, I asked for my card back, they lost a customer sale. I had to drive to another Costco which I was promptly assisted me under 10 minutes I was in and out. I highly recommend sensitivity and people training that Costco in Clovis for there employees to have require people and social skills training to better assist customers who pay to shop there have a great customer experience. Overall, as a military veteran and a member I should not have to drive to another Costco due to their lack of customer skills, lack of positive behavior and etiquette. Costco in Clovis, California location by far the worst customer service I ever had to endure at this specific location. Do better. read more

It's like many locations. We've noticed more produce originates from Mexico and Peru, and other overseas locations. We want USA produced foods. read more