This post is on behalf of my father who was a patient recently at this clinic…read more He had a very pleasant experience with the exam and with the Dr. who did the exam. He was very pleased with the adjustment in his eye prescription the Dr. gave him. He no longer is getting headaches from his glasses. This 1 star is to the unprofessional and ill mannered staff member who made very uncomfortable remarks to my father. When my father was done with the exam he chose his glasses and then met with a male staff member who charged him for his visit and glasses. Up until this point my father was pleased with the service, nothing above and beyond but average service. After payment he simply asked a question about their office accepting his coverage for safety glasses for his work. (We are new to this office and our other Optometry office would use his insurance to cover the cost of safety glasses for his work). And this employee stated " I don't know what fraud you were doing at your old optometrist, but we don't do that here". My father (who does not know much about medical or vision coverage, other than that he has insurance) simply asked a question. A simple "let me look into that for you" or even a "no, unfortunately we don't cover that" would have been the polite and professional response. As someone who has worked in the medical field for 8 years and has cared for patients I was extremely disappointed in that comment. I would never respond to a patient or any human being in that manner. So unprofessional. So insolent.

I've been going to them for quite a while now and they are truly a good optometry center, they…read morevalue your time, the doctor spends good amount of time to make sure you get the best result, highly recommended!

While Dr. Karlyn Murata and her assistant were very nice and I was happy with the eye exam, this…read morebusiness failed on an entirely different level. Despite me insisting when I made the appointment that they check that my insurance was actually accepted (and me insisting to check the Insurance name and ID number), they said it wasn't necessary as they already found me in their computer system. However, after the eye exam and when it was time to try on glasses they had me under the wrong insurance (and an insurance I am no longer on). Thus, essentially nothing was covered and I was left without new glasses. Despite my protestations, they chalked this up as "mistakes happen." However, I am a client and a patient whose time and money is just as valuable as theirs. I had to use my precious and valuable sick time to make and keep this appointment and yet I received nothing from it. I have to now take more time off and find a new optometrist and get new lenses/frames elsewhere. This could all have been avoided if they simply listened while making the appointment and checked the insurance information I had wanted to give them. While I appreciate that they gave me my updated prescription, this does not negate the careless regard to checking insurance nor does it negate the disregard afforded to me as a patient. I would highly recommend that if you do make an appointment with this place that you insist that they confirm they have your correct insurance information. I am very frustrated and disappointed by this business.

Dr. Womack is so awesome, just met her today. My exam was the most thorough andmost fun I've ever…read morehad at an optometrist. She is so nice and personality for days. Murata Eyecare has always been top notch.

After a failed experience at America's Best, where they just wasted my time, I walked out of the…read moreappointment & made one at this Target Optical. Wow. Completely amazing experience. Got in right at my appointment time, doctor was helpful & friendly. Surpassed all my expectations. Will go here again next time I need my eyes checked for glasses & contacts.

Ok I didn't get his name but the oculist at this location (on 1/30 evening) was super nice!! He…read moremade sure he applied my moms supplemental coverage towards her purchase. He also honored a coupon for her and split up her purchase so I could pay part of her total. He went above and beyond to be helpful! I always say there are people who care about their job and then there's people who care about people and this gentleman cares about people!

I was naive thinking that having insurance and going to local doctor will save me more $$ than…read moregoing to LensCrafters. I was so wrong. Here are few things: 1. Bought a frame here, supposedly portion of it will be covered by insurance but I end up paying $200 more for the frame which would cost me $150 while this place was giving $350. So not only I didn't save at all, but also paid extra. Such a great deal right? 2. Outdated equipment, I was a bit surprised to see warn off seats in their exam area and overall a bit worn off office. I mean if you overcharge, why don't buy some new furniture? 3. Asked to email me the receipt, lady was nice but was not surprised when I didn't receive anything and also shared that they sold me overpriced frame, she reassured she will talk to doctor, but been weeks and nothing. Again not surprised. Will never go back, there is nothing special and personable about this place, just higher prices and outdated equipment and furniture. I'd rather choose LensCrafters - at least they won't overcharge me

I am so glad doctor found a solution for my eye problem. I needed help for worsening eyesight with…read morecontact lens. I think now I can drive and work with much easier ways.

Dr. Ryu was thorough, friendly and knowledgeable. He spent extra time to make sure my prescription…read morewas perfect, and I would highly recommend him to anyone looking for an exceptional optometrist.

If you're looking for an eye doctor, STOP right here. I am not even joking. I called a whole bunch…read moreof places to find an eye doctor. Out of everyone, the phone call I had with this place was so sweet and kind. This was my first visit here, and I have to say.... Dr. Ryu, the eye doctor was AMAZING like SERIOUSLY. AMAZING AMAZING. 10/10 He took his time explaining everything in simple, easy-to-understand terms, which really helped me learn a lot about my eyes and vision. I left feeling informed and enlightened. You can tell he truly cares about his patients and wants them to understand what's going on. There's not a lot of doctors that are like that'. This one is special. 10/10 amazing workers. They were helping me find what glasses looked nice on me and took their time helping me find a pair. 10/10 experience overall. I highly higly recommend going here for your yearly exam or check ups.

A week ago I went back to Walmart vision center in Simi Valley, to pick up the glasses that they…read moreprescribed me three months ago, they were not made according to the vision of my eyes, I saw BLURRY, they made me a new evaluation, the doctor (Dong lee) he is rude he is not kind or friendly, ok I picked up my glasses three days ago, I do not feel any progress, I will treat them in a timely manner hopefully and I can see better, I understand that my eyesight has to adapt, but three days ago I should feel some progress Once again, I highly recommend Walmart optical vision of Simi Valley Ca..

The man working behind the deck was so nice and helpful I believe his name is Edvin. Thank-you for…read moreyour kindness

I have gone to the Simi/Cochran Walmart for eye exams for a few years now. Dr. Dong Le is great and…read moreI'm so glad he has stayed there. He is really good to explain everything to you and give you the best options. He really wants you to have your best vision. They are always on time and the appointments go quickly. The technicians are professional and polite, too.

I just had a great experience here! I was hoping to make an appointment and they got me in the day…read moreof. Dr Le was extremely thorough and made sure I understood everything. The gentleman at in the front who helped me was so so kind! Really happy with the overall experience!!

Stay clear of this place!! Leti the manager provides zero customer service! I've left messages in…read moreperson in the office, email, voicemail and with the staff on the phone. 4 weeks of trying to reach her or get her to call me and nothing!!! She owes me a $175 refund and is avoiding me. This is ridiculous! I had my initial eye exam April 17, 2025 and did not receive the correct lenses until June 25,2025. Twice they were made wrong. Just this alone is reason enough to avoid this place, but her lack of ethics and no customer care makes this one of the worst places I've done business with. When I ask the ladies in the office who owns this place they won't give me their info and say Leti is the manager...and she handles customer service issues. Well who holds Leti accountable if the owners can't be contacted? Well I hope they read it here. Stay away from this place! Take your hard earned money elsewhere! I warned Leti in messages I'd give her an opportunity to reach me before I left any reviews... it took 4 weeks of no return calls to get me to this point.

The staff at the front desk and eye doctor herself was very nice, organized, knowledgeable and…read morehelpful for the eye care for my family.