This is definitely a nostalgia trip for me no matter when and where I am in life, it's been there…read more I have been going since there was a movie theater that went underground here, since there were wooden tigers in the play place, and of course I remember KB Toys and that Warner Brothers store. This place more-or-less gets a passing grade on nostalgia alone. The store is quite beautiful too. Have you ever been to those dead malls? Eye-sore. Oaks Mall? Eye-candy. Most of the stores are quite overpriced, but what isn't these days unfortunately? At least there are still delicious food and dessert options available!

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

My recent visit was quick - a stop in at Brighton Collectibles for their annual Power of Pink…read morepromotion to support breast cancer awareness and a local nonprofit. This is a pilgrimage I make almost every year at the end of September or in October. As such, the process is to park in the main lot, and walk through the section between Ulta Beauty and Larsen's Grill to the center court area, where Brighton is on the southeast corner. Along the way I couldn't help but notice that with Halloween approaching, the yearly display of Halloween inflatable decorations is back, along with some other touches of the season. After I finished my shopping, Dear Hubby and I sat out for a minute enjoying a gorgeous early fall late afternoon where the heat of the day was dissipating and the sky was filled with gorgeous clouds. The vista in the center court area was looking pretty sweet at that hour. Photos below. I'm aware that retail shops have struggled here. The restaurants seem to be holding their own, and the parking lot had quite a few cars in it for a Sunday at almost 5 PM. I'm rounding up from 3 1/2 stars to 4 because the grounds were clean, there was pleasant music playing from the outdoor speakers, and the decorations were up to promote the season. We still come her to shop at some favorite locations, like Brighton, Bath & Body Works, Marshalls and others, as well as the restaurants.

There are more stores closed than there are open. Pretty sad. I'm from out of town and stopped by…read morehere because I was looking for a good shopping center, but most stores have gone out of business.

They've made some nice improvements to this mall. Lots of things for families to do such as a…read moretrain, slime making store, ball pit play place, a small arcade and a library. Outside there is also a play area and a cute pond with turtles. They have your typical stores like JC Penny, Macy's, and Bath and Body Works. My only complaint is the sky high prices at the food court (it's really a rip off). Other than that, I'd recommend.

It's kind of sad, this mall has such potential, however the grounds are not taken care of. Even…read morewhen opening, trash on floors and tables. Food and such on concrete walkways. Being from the Midwest, the malls were cleaner. This is supposed to be SoCal not sure why we can't take care of this city and make things nicer.

This outlet seems to have grown throughout the years. They have a Tesla charging station which is…read morewhat we needed. There is a wide variety of stores so you go to where your stores are. It wasn't overly crowded. I usually go for Athleta, Lululemon, JCrew outlet, Banana Republic or Ann Taylor. There's Coach, Van, and plenty other.

Recently visited here and did not purchase a thing. Upon getting dropped off here, made a beeline…read moreto see what was at their food court or food hall. The lady from the Chinese place almost got me from her giving me sample of the orange chicken. The rest of the food hall is typical shopping center fare from pizza, Mediterranean, and cheese steaks. The food hall is smallish in relation to how much real estate these outlets have. Outside of the food hall on the property are Wetzel's Pretzels and Fatburger which has its own space for seating. In the early 2010s, I've visited Guess and purchased pairs of sandals. Was not really motivated to check them out. Did visit Nike, Adidas, and Puma. Puma was not busy and had pretty decent prices. Adidas was crazy busy especially with customers interested in FIFA World Cup gear from various countries. Nike was super busy too. If they had a TJ Maxx at this center, I would likely have found and purchased deals. The Regal Edwards movie theater is just a block away. Previous review! Overall these Outlets are A-OK!

I loved this spot! What a hidden gem with such awesome options for food. Located in the Collection,…read morethere is something for everybody here with plenty of seating and dining options. If indoor ever happens to be too crowded there is outdoor seating with life-sized chess, tic-tac-toe, and activities for kids.

GETTING HERE:…read more Located at The Collection at Riverpark in Oxnard, CA. Head towards "Copper Blues Cantina" to find it. REVIEW: This is a great time! So many food options to choose from. I've been there a handful of times and am surprised to find *another place to eat there that I had missed in previous visits. Just to name a few food items you can find here: pizza, ice cream, chicken, hot dogs, super food, coffee, etc. It has a pretty large footprint, too. It's a great place to meet friends to eat or to find a quiet space to work or veg out. Currently, I would say my favorite place to eat is Gordo's Hot Chicken. Good stuff! Great, convenient location with a variety of places to eat and drink. Enjoy!

Dont underestimate a food court's food. I ordered a tofu soup & bibimbap combo togo at the food…read morecourt shop thats at the very end (middle) of the food court and it was very delicious! there was seafood, meat, tofu which was very healing! Soup had a nice kick, bibimbap was also flavorful & authentic, would totally eat here again. Food came out in 5 minutes and they give you a buzzer that vibrates when it is ready!

This food court is small but has some good options, I really like their soups, there delicious,…read morekimchi meat soup is my favorite, and you have meat dishes and chicken options as well. Service is attentive.The ambiance is ok and having the supermarket right there is a plus also plenty of parking available.

This is a great shopping center with a lot of parking, retail stores and food places. I stopped by…read morehere yesterday to visit Target and In N Out. When I came, they were doing some pavement work near the Target parking area so a lot of the parking spots were closed off. You also have a Smart & Final, TJ Maxx, Kohls, Panda Express, Del Taco, Denny's and many other places.

After a medical appointment nearby, Dear Hubby and drove over to Moorpark Marketplace to have an…read moreearly dinner. We ate at Panda Express, while admiring the flowering trees outside their windows, and throughout much of the parking lot landscaping. I'm not sure what they are exactly, but the pink/white flowers definitely brightened up the overall property of the shopping center. After eating, I walked across to Famous Footwear and did a quick walk-through, and then on to TJ Maxx. It's great that those businesses were able to withstand Covid-19 and are still there for shoppers. Most of the major tenants are also intact after many years. There have been a few changes, mostly in the food court area near Kohl's. Carbon Health has gone in between TJ Maxx and Target as a new tenant. I believe that's an urgent care facility. The Marketplace appears to be a strong local shopping / dining plaza for Moorpark. Its location near the 23 freeway at L.A. Avenue makes for great convenience. Lots of free parking!

I have been to the SCV Food Hub twice now and I think now I like the concept. The first time I felt…read moreconfused and it felt detached using the kiosk to order but now on this visit I think it's kinda cool because you can order what you want and then magically someone is calling your ne with what you ordered. You can order from multiple food places all in one. So far I've tried the smash burger, the pizza slicez, the Nothing But Shakes, and the pop my can. Everything has been delicious enough. I've been lucky to arrive when there's no crowds, but I can imagine during a rush hour having to wait a long time for the kiosk. I did see a door dash pickup sign so for those who said they want to be able to order online and pickup it seems like doordash ordering would be the way to do that. In terms of seating there's two benches and a couple tables. Not much seating, it seems most people take the food to go.

I have driven by many times- I wish I could give stars directly to the restaurants that are being…read morerepresented. I will break down my order and put my stars next to them. Inside- limited seating Outside- seating but it can get hot outside, there are tables with umbrellas but still. Hostess was VERY NICE- helped me with the kiosk ordering. Of the 20+ restaurants, maybe 8 were closed for the day- which is fine- still plenty to choose from. Thirstee-Lemon- - I ordered the pineapple ginger lemonade. It was refreshing and delicious. I would've liked that ginger kick. IYKYK Cilantro Lime and Grill-I ordered the taquito plate- I thought it was going to be an appetizer size, it was a full on plate. The taquitos were crunchy and meat was good. The guacamole was bomb! I didn't care much for the rice and beans (that's just my preference- I don't really care for it). DIM SUM NOODLE HOUSE- - dumplings were amazing- food was HOT- not room temp or cold. I only gave 3 stars though because the chili oil wasn't spicy- it was very garlicky. I ordered har gow, shumai, and chili oil dumplings. Again dumplings were so good, I just would've liked a spicier sauce. Wanna Smash burger- - I got the sloppy fires- half order because I was already ordering other items. Honestly- the fries tasted like in n out animal style fries. They were really good. I got like the "basic" one with pickles, sauce and onions. Of the 3 food items- this one was the best. There are so many other kitchens to try at the hub. I will be returning to try more, and I will leave an overall review after that. For my first time experience, it was great- I would recommend and come back again

I always take any friends or family visiting area to this place. In addition, I always invite…read morefriends to meet up here. I love Haven city because there's so many options for food and dining. In addition, there's a lot of places for drinks, alcoholic and nonalcoholic. There's a ton of seating, lots of restrooms and TVs. Depending on where you go, I find the service at the restaurants I have been to are pretty quick. I appreciate that they have outdoor seating and indoor seating and the plaza has a lot of parking. Unfortunately, on the weekends, it can get quite busy, but I always find parking. I definitely recommend visiting Haven city if you are unsure on what to eat. There's options for everyone!

First time here, a few weeks ago, and realized this was where the old Indonesian food court was,…read morebut bigger! The space is really nice, and big, especially the outdoor area. Perfect space for families with children, in the summer! It's a similar concept with Blossom Market in San Gabriel but way bigger. There's a variety of food vendors, which is great. Unfortunately, I was quite limited due to my food allergies. But I was able to get some grilled salmon from Kai Don. Staff here were friendly and helpful. I would recommend that they don't overcook the Salmon though, because it can get too dry. Otherwise, it was tasty, with several different sauces available. There was a sushi bar, with interesting rolls but not Japanese run, and they don't use Panko batter for their tempura...so it made the spider roll a bit too dense. For those that like burgers, pizza and beer, there were several vendors. I'll have to come back to try the other vendors soon!

This review is for the Tire Center. My wife drove up with a…read moretire low pressure indicator. JEREMY, the auto technician was VERY Professional, and inflated all four tires free of charge. I will DEFINATELY consider taking my cars back for our tire needs! Recommend!!

Talk about absolute nonsense. It seems like the entire store has gone to self-checkout and even…read morethen you can't even find an employee. However, the real reason for my review is the store's policy of ordering online compared to in person shopping is absolutely absurd. I came into the store looking for baby formula as it says they have it available, and I can even pick it up in store if I wanted. However, when I get to the section it seems like other baby formula has spilled over and someone might have accidentally mistook the items as available inventory. Since it's behind a case, I have to call over an associate, which is an ordeal unto itself. I eventually get two different employees show up to come assist, but of course they don't have the item and it's falsely stating "available." I'm then advised by both employees that I should go upfront and order with the online shopping Walmart representative so they can grab the item from the back for me in the warehouse. So instead of one of the employees going back for me, they are essentially stating I need to order online and "Hope" the item is back there otherwise Walmart will refund me. After politely asking one of the employees, he did check in the back, but after several minutes stated they didn't have any. Luckily he did mark it OUT OF STOCK, but talk about a weird policy- ORDER ONLINE, but don't expect to pick up items in person. This is just another reason why I try to avoid Walmart stores.