Of the two Costcos in Louisville, this one is certainly the nicest of the two. The service is sometimes hit or miss, but normally that's always because of the customer volume. The selections at this Costco are 5star. They seem to always have the higher quality meats and fish selections. Costco remains the industry leader in value for warehouse memberships. The quality alone for most everything they offer is what keeps me coming back for 20 years. Top value, great selection, it's all there. read more

Costco - Delicious sandwich tray. Cut the sandwiches in half for a finger food party and double the value. - Wholesale Stores Near Me - Louisville, Kentucky

Costco pizza is DELICIOUS -- and the fact that it's only $10 makes it even better! Honestly, you can't beat the value for the size and taste. Each pizza is huge, loaded with toppings, and baked just right with that golden, cheesy goodness on top. It's the kind of pizza that can feed a crowd without breaking the bank. What I love most is the convenience. After doing a big Costco run, grabbing a pizza on the way out is the easiest dinner solution. No prep, no dishes, no hassle--just open the box and let everyone dig in. It's always hot, fresh, and hits the spot whether you go with the classic cheese, pepperoni, or combo. It's also a lifesaver for families or anyone hosting. For $10, you get a massive pizza that actually tastes great--definitely not your average "cheap" pizza. The crust has a nice chew, the sauce is flavorful, and they're generous with the toppings. Perfect for dinner after shopping, for parties, or even just when you don't feel like cooking--Costco pizza is a win every time. Delicious, easy, and cheap. What more could you ask for? read more

Costco - Costco pizza is DELICIOUS and only $10! It's easy and cheap. Perfect for dinner after a Costco run! - Wholesale Stores Near Me - Louisville, Kentucky

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I love Costco. Most of the time I can get in and get out with what I need. I use the self service checkout to get done. I love self checking. It is good people watching. Never a dull moment when you go there. It's funny to watch people wait for the tastings. There were actual lines for various tasting. I have been disappointed the last few times they haven't been carrying stuff I like. I try not to bitch and complain but it's frustrating. Still over all a good place to go. Their snack foods are still good prices. Their selection is great for what you get. Never had a bad trip there. read more

Optical center is the most incompetent mess ive ever had glasses done at, and absolutely never, never bring an outside pair of frames to them, or they'll charge you 25 dollars plus the cost of the lenses, to not put lenses in, and then on top of that completely destroy your frames like they did with my randolphs. I will never go back to them again ill stick with visionworks. read more

Do not do a preorder from Food Court. It is meaningless! Had order for 5 pizzas at 12:30 pm and not ready! Had to wait 35 minutes for pizzas while many orders fulfilled before me. Normally love Costco but this was ridiculous! Member since 2006 since they came to Louisville. read more

B E W A R E ! ! ! If your medications are ones that you CANNOT miss a dose like mine then GO ELSEWHERE! Avoid all Costco pharmacy like the plague because they DO NOT CARE. My first took 2 WEEKS to get eating up 2/3 of the surplus I had for delays. Now this month it is immediately pulled for "large copay" when I had no prescription coverage and was PAYING FULL PRICE. Its now 3 days later andvits now "preparing for shipment". At this rate I'll have gone 2 to 3 days without critical medications. You will pay a little more at big box pharmacy like CVS but at least they care and know what they are doing. read more

They have super prices and a reasonable selection. However the staff is not customer focused, I understand they are busy but common courtesy is to acknowledge a customer. They do not make eye contact, nor explain if they will be with you soon. read more

Do not EVER do yard work or go in there looking rough. You'll get the treatment and attitude even if you have the card and photo ID. Odd since these idiots are located in Buechel. Maybe they think they're at the East End location. read more

This review concerns ONLY Costco TIRES. Over 4 years ago I bought a set of Bridgestone Turanza Quiet Track tires. They were supposedly premium tires with an 80,000 mile tread wear warranty. I've had these rotated religiously at Costco, so they have my records. We do not drive many miles annually. The tires currently have only 31,000 miles on them and they're down to 5/32 tread. Tire shops suggest you replace tires at 4/32. At my last rotation, I told the gentleman that wrote my service order that I'm concerned how thin my tires are with only 31,000 miles. They're supposed to be 80,000 mile tires. I was told they would check them when they rotate them. While I was shopping awaiting my car, the tire manager called me. He said he checked my tires and yes they are wearing, but there's nothing he can do for me. He went on to say Bridgestone requires the tires to be almost bald before they will consider replacing them. He went on to explain my tires are over 4 years old so my warranty has expired. Basically I have no warranty of any kind after 4 years. These will be my last Bridgestone tires and my last set of any tires from Costco. read more

This Costco is nice and clean. Even the bathrooms were clean. I do want to spotlight this lovely woman. She was either the dairy manager or food manager. My friend needed the no brand baby formula and couldn't find it. She asked the nice lady with the computer in her hand if she knew if they had it. The lady said she believed they were out but to ask up front. We were up front later about to check out when she found us and let us know they were out. That was so sweet of her. I wish I remembered her name. read more

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Please Costco 1238.Employees working the exit door (small lady,lime green tennis shoes on).If you need to be that RUDE to customers just for asking a question and to be cut off and loudly ADVISE THAT I'M ONLY DOING MY JOB.If your going to be that RUDE at your job .Then be consistent about it.As you was soooo busy with letting me know how were feeling this morning 2/3 more people walked right passed you.And no,they didn't go to the New member desk Check the cameras....... Let's at least try and be a little more kind to each other.I'ts a wacky world out there.And I like going to Costco's. Thank you.Still a LOYAL MEMBER. . read more

This is for the Tire Center specifically. Last week, I called ahead and as told a time to come in. When I get there, another service person stated that I had to make an appointment just for them to look at a tire. Make the appointment, a week later, and even get to the appointment an hour early. I was told it would only take 30-45 minutes. It took 3 hours! Thank goodness that I decided not to buy groceries this time because that would have been another disaster! Then, the young girl at the desk refused to make eye contact with me when I asked her several times about how long it would be. I wasn't rude about it but I was with an anxious and autistic child while I was there. It took so long that she walked away from me at the desk and went grocery shopping in the store herself! And didn't even acknowledge me when she returned. Got my car at 8:15 after receiving a call from another tire serviceman. When she got to the desk, I had to tell her that they called to tell me it was ready. When i asked to speak to a manager, I was told no one was there. It was by far one of the worst experiences of customer service with Costco. I for sure wouldn't come back if I didn't purchase our tires there. read more

Got lucky with this 2 in 1 pizza today. Trafficky here but it's all worth the costco deals read more

Costco - Wholesale Stores Near Me - Louisville, Kentucky

For the tire department only. Able to book a time to get my car looked at, online. Specify make and model. Could have even ordered tires to be shipped to this Costco. Get to store 15 minutes ahead of my appointment as the confirmation email told me. Only to find out they don't work on Land Rovers because of the air suspension. Don't take the appointment then! When you specifically ask for Make and take Land Rover as an option?? So stupid. Be better Costco. read more

Anyone can sell you tires. It's the follow up that's important. Nail in my rear tire. Road hazard covered. The gentlemen did an excellent job repairing. Work bays were spotless. Car seat plastic covered. Both purchase last year and this service a good experience. Happy to recommend. read more

Costco is amazing. We save a lot of money and get great products. The return policy is very good.

I love Costco! The warehouse feel of it is honestly nice. It's got an open feel, some skylights, and the layout is perfect. Some of the cashiers know my family and we most certainly know the guy who checks our receipts at the end. I just love that! I've been to many Costcos in many states and this is by far my most favorite. Gas is also cheaper here. Love everybody here! read more

Absolute garbage location. They've been "working on" the gas station part for about 6 months. Randomly closed. No apologies. They even tell you when it will be closed--and then don't do what they said and close it earlier instead. Rude attendants. At least you aren't paying for the privilege to wait in line for their gas... Inside and outside this store is way too small for the number of people who shop here. Just avoid it. Not worth any of your money. read more

Not all Costco's are created equal. You've heard of Super Walmarts and Baby Walmarts will this is the same. The Costco that I loved and was accustomed to shopping in the Bay Area of California was a big Costco warehouse store. This location is what I would call a Baby Costco. I originally thought I didn't get the full picture when I shopped this store last year with my husband. We had purchased an Executive membership in anticipation of buying our Buick Enclave and saving on the purchase with the Costco Auto Purchase program. Part of the benefit of that program is getting a $700 Costco shopping card. This past week I decided to shop this Costco leisurely on my own so I could really see the whole store and find out what it has to offer. My observations were the following. If you're disabled and need a motorized cart good luck! I think the store may have a couple. The store does appear to have plenty of OTC personal care and medicine items in the large corner in front of the prescription counter. They also have a shop for hearing aids that apparently takes appointments and walk ins. The non perishable food items are very limited. The refrigerated area for groceries is also much smaller than I had hoped. The traditional walk in produce room is almost non existent. The meat area and the packaged deli meats is also extremely limited. So as far as doing a grocery shopping trip I failed miserably. If I had wanted to go clothes shopping there were some options. The book selection was fairly decent if you're in the 5 - 12 year old range. If you were in the market for a full size piano you're in luck along with the gentleman that spent his afternoon playing old time tunes while demonstrating the different features. I will shop Costco probably more online to spend my Gift Card. As for groceries I am sold on Sam's Club in Louisville KY.. read more

This location's customer service associate at the self-checkout was either inept or blind since she helped everyone else with scanning larger items except us. Not sure what her issue was but it felt as if she was going out of her way to ignore us. Finally a different associate came to help us. I laughed a little when he shot her a look. I prefer the Bardstown Rd. location as they help everyone. read more

Who doesn't like Costco? They have nearly everything you could want; food, clothes, electronics, home improvement tools, gas, access to contractors and of course you can buy a vehicle through them. The liquor store is attached, and always has great options for competitive prices. Additionally, I prefer this location for the slight difference in selection I have found here versus other locations. The obvious comparison to make is with Sam's Club. Many people throw them into the same conversation, as if they're equal or the same place. Everyone has different needs, but my preference is certainly Costco. While Costco may lack in some of the pre-packaged selection of name brand baked goods and pastries, they more than make up for it in other categories. I have always found the quality of produce and meat at Costco to be a notch above that of Sam's. Also, if you prefer organics, you're more likely to find those at Costco in my experience. The prepared items at Costco are excellent quality and flavor. We recently had a couple pastas, and were quite impressed. Lastly, the coffee selection is great, and some of the best out there. Try the single origin options, or Cameron's brand if you can find it. read more

This store needs more motorized wheelchairs. There are four chairs and often there are long waits for them. A store like Walmart which is half of the size of Costco with far less people, maintains 12 wheelchairs. I don't really understand why they don't have additional chairs based on the obvious need there is. read more

Great warehouse store. Memberships can be had for as little as $50 per year, and for what I save in gas (typically their stations are.20 cheaper than most places) it pays for itself. On top of that, can grab a quick lunch (not healthy.. it quick) on the cheap in $1.99 slices of pizza or my favorite then $1.59 jumbo hot dog and soda. Liquor store is open to the public, and has good deals on a variety of wines and spirits. Tire shop usually has good deals on new shoes for your whip or family truckster, so be sure to shop them when looking for new ones. Could prob pay for your membership on what you would save! I've been a member of Sams before, and prefer this warehouse over theirs due to variety of goods, food options for lunch, as well as proximity to mi casa and work. Not to mention all the samples on Saturday...... read more

This was my first (and probably my last) visit to the Costco off Brownsboro. I've been a Sam's Club member for years, but decided to check out Costco after accepting a job close by. I read online that you can walk in without a card and walk around the place to see what you think. This is what I intended on doing... I walked in and was immediately "greeted" by Jim with a demanding "membership card". I explained that I was a prospective member, here to walk around and check out some prices. He rudely said, "Well, you're gonna need permission or something from membership." His facial expression was awful. After that I spoke with a super nice lady who explained all of the benefits and sales that come along with Costco. Had SHE greeted me at the door, I'd be a member already. However, Jim's greeting at the door was totally off-putting and made me totally uncomfortable there. Looks like I'm a #SamsClubber for life. read more

Costco - Wholesale Stores Near Me - Louisville, Kentucky

Bobby at the tire center helped me out a lot and did an awesome job getting my vehicle taken care of. Communication was great and his dedication to excellent customer service was even better! Would definitely come here to get my vehicle serviced again. Great work! read more

The last time I was in Costco I was about 17 years old. This place is amazing. They have just about everything. The moment I walked in I felt like a kid in a candy store and an electronic store lol. In order to go in you have to have a membership. Off course the membership cost. Below you'll see the price as follows: Membership Gold Star / $60 this comes with one free household card for anyone over the age of 18. Gold Star Executive / $120 which is their highest level. You get everything the Gold Star Membership gets plus an annual 2% reward up to $1000 on qualified Costco purchases. They also have business accounts also: Business Member / $60 which has the same features from gold start Business Executive / $120 that allows you to do all the above and purchase for resale. All in all Costco is great I enjoyed my time in that store. Of course I'll be back read more

The people and store have always been wonderful. I have lately experienced an issue with the drivable shopping carts. There are a multitude of handicapped parking spaces but only 4 riding carts are available. I have yet to be able to take my elderly father with a newly replaced knee shopping. Please invest in some additional carts! I know for a fact I'm not the only person with this problem read more

Costco is one of my favorite places to shop and where I can easily spend a lot more than anticipated. I mostly shop at this location over the Bardstown Rd location. I find both locations to be great. It's going to be very difficult for me to say anything negative about Costco. I've held my membership from GA to TX and now in KY. Although I don't have a house full of people, I still find it smart to shop at Costco for the discount and bulk items: tires, prescription eyewear, optometrist exams, toilet paper, towel paper, dairy, meats & seafood that can be broken down and placed in freezer, cleaning products, frozen berries, protein powder, vitamins, canned goods, bread (you can freeze the other loaf), etc...I can go on and on and on. As I've come to expect and am accustomed to with Costco overall, the employees are nice and very helpful. The store (including the restrooms) are always clean, the process getting in and out is fast, shopping carts are ALWAYS available, check out process is usually pretty fast, and the $1.50 great tasting hotdog and soda deal is always something to look forward to! The only negative - I know I said I wouldn't have any, but I did think of this one - which is actually quite funny is you just have to be on the defense with your fellow shoppers. People don't play when push-driving those oversized carts and don't think you can relax once you get outside - sometimes it's worse. People cross and walk the parking lot like the entire lot is painted with the Pedestrian Crosswalk design and they are wearing bumpers around their bodies. I've seen it and experienced it at every Costco I've ever visited - it's crazy, insane, and comical at times. But in the end I love me some Costco read more

Costco - Wholesale Stores Near Me - Louisville, Kentucky

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I've been a Costco member for 20+ years. You can beat their quality products and prices. Yes, it helps if you have a large family since lots if their products come in large sizes. Nevertheless, quality and price for staples that don't expire such as paper products, laundry detergent and alike are unbeatable. Fuel price is the best in town!!! Costco member for life!!! read more

ALWAYS excellent service and great values. You cannot find tire prices or service this good anywhere! The store is always very-well stocked in more than you ever knew that you need. Love Costco!! read more

It's always fun to stop by Costco for their unusual bulks. Not sure how often they restock, but there's usually always something different each time I come. I do like how they're venturing out more on international foods. read more

I love Costco. There are deals that you get nowhere else. Lots of great organic choices. Great gas prices too.

Staff member named Dawn was exceptionally condescending and rude to customers. An elderly lady was struggling to hear her request for her membership due to the masks and plastic barrier. Each time she asked for the lady's card she got more irritated. Eventually the second helper stepped in and relayed the question and then the lady heard her. Really poor attitude to have towards someone who may have hearing issues due to age. She was also gruff towards me. Offered no greeting but had no issue pointing and rudely telling me to grab my receipt. I'm well aware Covid has put a strain on everyone however that's no excuse to provide poor customer service. read more

I am so impressed that Costco offers home delivery through Instacart! I've been able to send fresh food, salads, veggies and other supplies to two different home bound relatives, one in Louisville, and one on the edge of Oldham County. Even frozen meals, deli items, cut flowers, and hand soap! The same-day grocery prices are priced slightly higher so that they can pay their instacart shoppers a decent wage, love it & (there is no added delivery charge). They've been on-time and even ice cream treats arrived in great shape. I live so far out myself that no pizza delivery Is available. Costco delivery, understandably, doesn't deliver to me here, but I have placed orders at work and take the items home. Every Instacart shopper/driver has been polite and helpful. read more

So, Costco usually nails it with regards to their products and customer service. This doesn't seem to apply to their food court and the supervisors responsible for food quality. I ordered their frozen yogurt swirl, which is supposed to be vanilla frozen vanilla and açaí yogurt swirled together. The vanilla yogurt is of course supposed to be white, not yellow as my picture shows. When it was served to me I questioned the server and she said they were aware of problems with their machine, and that it shouldn't effect the taste. Well, that definitely was not the case. I of course asked for a refund, and asked that they should stop serving it because it tasted bad, and might make someone ill. I went to the office when I didn't appear to be getting through to the front end folks. There I was met with an explanation that while they were aware of an equipment problem, they saw nothing wrong with the product. I didn't feel a sense of urgency from anyone I spoke to and I felt like I was being brushed off. I did get my money back, but I am left with a feeling that the folks in the office should put a sense of urgency into customer complaints of obvious food quality issues. read more

Costco - Wholesale Stores Near Me - Louisville, Kentucky

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Delicious hotdogs and very affordable products. The kinda thing that lifts people out of poverty. read more

Just got home from Costco and had to share If you like blackberries get to Costco NOW These are the very best blackberries I have had in 20 years It's the chicken that keeps me coming back once a week $5 gets you a large rotisserie bit that I get four single meals out of. Being on keto I love the uncured bacon at a great price Today picked up some winter weather wiper blades at half what the auto parts store was advertising read more

We love Costco and so do the kids. Seems they always give out samples of various things every time we are there. They always have such a courteous and friendly staff. I think part of that is a result of how well Costco treats their employees, or so I've heard. Costco always has good prices and carries everything we need. They also guarantee everything they carry. If you buy it and don't like it or something is wrong with it, they go out of their way to make it right or refund your money. I also encourage the use of the Costco credit card as you get 2% cash back on Costco purchases and 4% on all fuel purchases. It adds up quick, might as well get something back on your purchases rather than using cash or bank debit card. They also have a liquor store with great prices and a fuel station with the best prices in town! read more

Buyer beware! I purchased a refrigerator from Costco 1 year ago. It has failed twice. The first time was in the first few months. The 2nd time was in month 11. I went with Costco because I thought they offered good service, I also purchased a 5-year warranty. This time the refrigerator stopped cooling. It has been 23 days and it's still not fixed. Costco refuses to offer a refund or exchange, the manufacturer will not offer an exchange either. We have 5 kids and trying to get by without one is difficult at best. I can manage for 1-2 weeks, but this is unacceptable. We're also out a lot of money due to this, which I'm not even asking for. I gave them plenty of opportunity to get this repaired, now I want a refund so I can buy another refrigerator. I have also spent over 20 hours on phone calls and emails, all of them pretty much useless. Shame on Costco for not standing behind the product they sale and not taking care of the customer. Customer beware! One year ago, I bought a refrigerator from Costco. It has twice failed. The initial occurrence happened in the early months. Month 11 marked the second occurrence. I chose Costco because I believed they provided exceptional service and I also bought a 5-year guarantee from them. The refrigerator stopped cooling this time. 23 days have passed, and the problem still persists. They assert that they are looking for the component (a fan motor). Costco declines to provide a refund or exchange, and neither will the manufacturer. Since we have five children, it is tough at best to function without one. For one to two weeks, I can get by, but this is not acceptable. Additionally, we've lost a ton of money as a result of this, which I'm not even asking for. I gave them lots of chances to have this fixed, but now I just want my money back so I can get a new refrigerator. Additionally, I have wasted over 20 hours on pointless phone calls and emails. Costco should be ashamed for not supporting the products they sell and for neglecting to look out for their customers. Response By Email (xxxxx) (05/01/2023 07:53 PM) Dear Steve, Your refrigerator has been set up for service on 05/03/2023 with a time frame of 8-12pm. Thank you for allowing us the opportunity to find a resolution. For any communication on this case, please reference your case number: xxxxx-002809 when reaching out. Sincerely, xxxxxx456 Costco Technical and Warranty Service Service Request # 230501-002809 Date Created: 05/01/2023 07:41 PM Date Last Updated: 05/22/2023 04:56 PM Response By Email (xxxxxxxx) (05/22/2023 04:56 PM) Dear Steve, My name is xxxxx and I will be assisting your lead agent xxxxxxx with your case today. We sincerely regret for the inconvenience. We have received the following update from Kenmore. The part has yet to be shipped, but it could take up to 7 days. We have contacted our parts department to ensure that the part is still available. We will offer an update as soon as we receive a response from that team. Kind Regards, xxxxxxx771 Appliance Resolution Specialist Costco Technical and Warranty Services Appliance Team Phone: 866-922-5062 read more

I love this place. My family and I come here at least twice a week. The staff is always really helpful and friendly. I hardly ever make it out of there without getting something that wasn't on my list. Their produce is top quality and the bakery is amazing. The sample people never make me feel guilty for getting a sample and then not buying the product. The food court is your basic Costco food court. It my girls love it and declare it as one of their favorite places to eat. We often call in to carry out their pizzas when we have certain events. read more