I am a big Costco Shopper and today I have a horrible experience with one of the Costco Glenview Employees. I was doing a return with the Employee Sonya OP #610 and she failed to let me know before doing the return I would be getting back the discounted price for something I payed FULL price. The whole conversation with her was super rude and would not want other customers to go through someone with so much attitude. My understanding is when you do a purchase with your membership the transaction stays on your card. Once I checked my return receipt she told me this was a policy at her store (I have never heard this and why didn't she say it before completing the transaction ) and so I asked why? she said because I didn't have my receipt and its part of the policy.(where does it say this policy?) I asked her if I was able to take my return back so I could return at the Costco I originally purchased and said "no sorry" with the most arrogant attitude. She told me the policies twice as if I didn't understand when all I wanted was to take my return back so I can get my full amount returned .They should really reconsider having this women work the return/customer service department. I will be making another Costco run to the store I originally did my purchase and hopefully they are able to help me out with this problem. read more

Summary: Had tires installed at different location, came to this location for safety check on tires. Was told to wait outside and it should take a couple minutes. I left after waiting 20 minutes outside. (Nobody approached me while I waited.) Never getting tires here again. Whole story- Came here for a safety check on the tires I had installed at a different location. I was told to wait outside one of the garage bays and that it would take only a couple minutes. I parked outside one of the bays and waited around 5 minutes, until another car pulled up to a different bay-where it got worked on immediately. After the car left I decided to move over to where that car was. As I pulled up to the bay I saw a mechanic on the phone who angrily waved at me to go away. After that I went back to my original spot and waited some more. After about 15 minutes of nobody approaching me I decided to leave. I'm either going to go to a different location or an entirely different shop to make sure my tires are safe. Most likely the latter. read more

Now they have "fresh" kosher meat and salmon. Ribeyes, first cut brisket, ground beef, boneless skinless chicken breasts. I can't afford it, of course, but in this area there are those who can. To those members of my tribe, I say, go for it! They carry Innkeeper's 8 grain bread-so tasty! And some orgasmic aged cheddar, full of crunchy calcium crystals, like a fine parmigiano reggiano or aged gouda. I tend to see a lot of Canadian items for sale, like salad dressings and E.D. Smith preserves. I would like to move in here. I think we'll be canceling our Sam's membership... read more

I used to have a costco membership about 10 years ago I really hated it but after hearing from friends and family how great Costco was compared to Sams decided to give it a go. Took 1 1/2 hours to join what a pain long lines and primitive process. Aisles were crowded and narrow packed with rude people seemed like a middle Easter bazaar. Frest fruit and vegetable area was not clean and quality seemed sub par compared with Sams. Non exitant bakery area. Lots of "stuff" I would never ever think of ever buying. Poorly laid out a big messy clutter. Long lines and very slow check out. Costco does not take Discover or any other Credit card--- only Check and cash. Would not accept a business check. All in all a awful experience. I went there again with my daughter and she thought it was awful we much prefer Sams. Not my cup of tea... read more

I don't know if it is the location which makes a huge difference in this Costco (Glenview $$$) if you know what i mean. The servie was excellent, there were more samples than any other Costco i have ever seen (Common who doesn't love free food). The food station where they serve pizzas, hot dog etc was very clean and the back drop of this Costco, has a nice hill and looks beautiful on a Sunny day. It is also very close to a Home Depot if you wanna make a quick stop there. read more

Costco - Wine collection - Wholesale Stores Near Me - Glenview, Illinois

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Best store ever! If you want a quality item and food then this is the place. It's not about the price, but their price is unbeatable. The quality is amazing and their services is top notch. Get the executive membership as it's worth every penny and it makes itself free over the time. I can say enough and you will know once you are shopping there....Enjoy! read more

I got suckered into joining here - mostly because work was offering a discounted rate and I got a free $10 cash card. The process was simple and the lady helping us was very friendly and helpful. My picture turned out very 'wide' and I look like I have lines for eyes. Somehow, our first trip there - we came out with an economy sized box of gum, 1.5L bottles of wine, and economy sized boxes of theraflu. read more

Costco's in the area are too few. Thus, they're ALL crowded ALL the time. This one, however, isn't so bad as the one in the city or the one in Skokie/Niles. You know the drill- a more "upscale" Sam's Club- more organic and higher-end brands plus the world- famous Costco-brand vodka. All that aside, I got the membership to get the SWEET price on Michelins for my trusty Civic. Waited until the $60 off came around and bam! 4 tires for my little car for $233! Now, if only there were one NOT in Cook County. THAT would be nice. Oh- and something I wasn't prepared for- cash, debit or AmEx ONLY. read more

The Costco in The Glen is the best around. I always find amazing steals on everything from beauty to home decor to jewelry and watches! I have my eye on a sweet little deal of a rug. Stock runs out quickly so you simply cannot dawdle on your purchase. dum dum dum dum (that's supposed to sound like the bridal procession) Anywho, did you hear that Costco will now be carrying bridal gowns? It's not Kleinfeld's, but it might be worth checking out ladies! read more

Had my tires replaced at the Glenview Costco and Had Eric working with me .He went way above and beyond to get my tires installed after an order snafu and quickly Had me out the door without further delay and confusion. I wish they had 10 Eric's in the store it sure would make shopping easy and expeditious. Great Job Thanks!!! read more

But I have to laugh at the pretense of healthfulness in Costco's selection of "non-GMO," "gluten free" and "organic" food products. This says nothing about the sugar and other calories they are usually full of--plus the enormous portion sizes! GMO doesn't give you diabetes. read more

I agree with Patrick C. that, for the most part, it's like every Costco I've ever been too (even when I lived in OR). I do like that it's conveniently located near Home Depot @ The Glen (sorry, had too) and a Harley dealership. Makes multi-tasking easier. read more

I bay tiers from them on Monday and they sad will call in two days no call fifth dat I call no one pick up the phone no massage call again Monday than came over and had to come over at six am in line and than finial I pick my car at one am read more

Costco is awesome. My family just joined and we spent a over a hour in the store looking around! so many good deals. We like it loads better than our former grocery store (Jewel Osco) The food is pretty good as well. We meals that lasted us awhile and that were good quality. They also have lots of sampling going on throughout the store which is really nice. The one thing that annoyed me is that they don't accept visa. Only cash, a check, mastercard. A minor incontinence. read more

Wow this store is extremely organized and clean and the staff are very helpful and friendly the entrance into the parking lot is kinda a maze but i got here great customer service here read more

Have had such a wonderful experience here until today. A cashier named Ivan was extremely rude to my mother. She mistakenly took an open can of Kirkland's Colombian Coffee and sent me to run and swap it with a new one, forgetting I had the card. Figured that since he was still charging the woman in front of us and since he had gone above and beyond to put stuff on the belt for, I sprinted to swap the coffee cans. I was gone for maybe 30 seconds (I'm a runner, run 5 miles a day), and apparently he was so nasty and so rude to my mother. Saying that she should've been ready, that this is unacceptable, that the line is held up now because of her. My mom even said, "let's put everything on the belt so when my son comes we can ring and pay." He then went on to tell her to do it herself and that it's not his job. Mind you This might've been like 15 seconds that they waited for me considering that the woman in front was still being rung up when I started running. I find this to be completely unacceptable. I spend a good over $200 a week at this store in this location, and never have I ever been given this type of service. The entire transaction the man seemed hostile and cold. I did not receive a friendly experience and it really makes me wonder if I should just switch over to Sam's Club. Beyond disappointed. read more

Review for tire center. Excellent service, work and timely at this location. Special thanks to Steve who was very nice and explained the work done. Best place to go for competent tire work. Lastly Anthony was also great. Thank you gentlemen read more

The company has been very good to us! We have used them for hearing and cooling. Beware who they send out though. We had one guy who was very bad. No bedside manner and if that wasn't bad enough he misdiagnosed the problem causing us to have an emergency call at 10 pm in 30 below wind chills. The guy Luis and Dan who were sent to fix it were awesome. They were personable and smart! Yeah. read more

Love Costco. This parking lot is a little bananas at times to say the very least. Like the self Check out and that you can order food at the regular cashier line. read more

I love this Costco. I've been coming here for almost 10 years at this point, and I've become pretty attached! I came here for booze and toiletries as a college student in Lake Forest, stopped here for gas weekly when I commuted from the city to Caremark, and now come here a few times a month for everything under the sun from my condo in Evanston. I live closer to the Niles location, but find it so competitive (and they don't sell some products I really like, like the hairball-reducing, weight control cat food I get for my two picky kitties) that I refuse to go there and drive to The Glen instead. Costco has the best prices on a variety of products, and I have no trouble storing them in my 800 square foot condo I share with my fiancé and the aforementioned spoiled kitties. If you claim you "can't shop here because you don't have the space", I call BS. I regularly purchase paper products, booze, toiletries, medication, etc. and can store it easily in an appropriate place in my home. This is not the place to try a new type of cereal or granola bar, but a great place to buy things you use regularly and know you'll finish at fantastic prices. There is typically only 1-2 brands of each product, but you can rest assured that they're good representations of the product. I'm not very brand loyal (shop at TJ's and Aldi regularly), so I appreciate that I'm not overwhelmed with 20 different types of chips. The house brand (Kirkland) is often given top marks by Consumer Reports, and I also recommend it. This is also a great source for seasonal/specialty items. I buy tomato plants here yearly for a great price, purchase small kitchen items like coffee makers or soda streams, and even bought a pull out cabinet organizer for less than half what it would cost at the Container Store! Best of all, if you have an issue with any product, bring it back for a 100% refund. If you no longer have the receipt, they can look it up with your membership card. The customer service here is outstanding! read more

Why oh why did you change around the store? If it ain't broke, don't fix it! I still love your jars of pesto, your chunks of aged cheddar, your Greek yogurt, your organic milk, eggs, cheap small bottles of Water, your soft toilet paper, your absorbent paper towels, your jalapeño artichoke dip, your premixed kale salad, your high quality wrapping paper, but I can't walk around on autopilot anymore which is half my fun.... Aha! I just figured it out. You are following the Vegas casino model so I get lost in the store! This store gives out lots of samples (last Saturday was 4 different types of pierogis, veggie bites in hummus, dried apples, Fritos mix, Tate's chocolate chip cookies, chicken quesadillas, guacamole and chips, butterscotch candies, coffee, prunes and more) so i can certainly survive for a while. Tip: don't go hungry because I was and after trying the samples I had to have different 2 types of pierogis, the cookies and the guacamole. read more

I went to this Glenview Costco because I wanted to see if it had other items than my home Costco in Niles. Big mistake! I have never been to a more unfriendly Costco before. My first stop was the return counter where I was going to return an item that I had previously called and was preauthorized to return. The service desk was as rude as they could possibly be not to mention slow and unorganized. I then continued my shopping experience at the optical department asking the representative about glasses and my prescription etc. He clearly couldn't wait for me to walk away as I was getting one word answers from him and when I walked away he loudly finished a conversation with his coworkers-that I had clearly interrupted . Such a disappointment. I have been to many Costco warehouses and have never experienced the rudeness as I did from this one. Corporate should make an undercover visit and weed out the useless and rude employees from this location to keep the stellar reputation that customers have of the Costco name. read more

verizon guy need to maybe dress more professional so people can tell he works there , very rude person

Costco is great!!!!! They're pizza is great! They have a great selection of items as well! Amazing Customer Service also! AMAZING! BEST COSTCO EVER!!!!! read more

I love costco. The only things I could ask for are diesel gas at the station and more organic fruits. This location is clean and the lines always go very fast. We also love the Kirkland brand. read more

I will never shop again very Rude manager and staff, On 12/23/2019 at 7pm my sister went to Costco the one in Glenview to shop for holidays, after spending one hour at Costco she came to check out at the register the lady at the register and the store manager told her the membership picture is not matching, my sister said this membership belongs to my brother and we live at the same house she showed her ID card to verify that we live at the same house but the manager said it's not possible to shop from Costco without having your own membership and she gave a very stupid example She said its like you are going to health club you suppose to have your own membership, what is very stupid comparison health club is meant to be for one individual person but shopping food is supposed to be shared by the family that live at the same house, according the the manager each one in my house members need to get Costco membership because cant share food with the others house members. I will report this manager to the corporate because for sure she need more training and learn how to talk. read more

Seriously, what is not to love about Costco? This Costco seems larger than others that I have been to. Nice selection of everything! Always clean, friendly staff. read more

To gas station guy. Today November 1 at 6 am nobody shows, waiting 15 minutes, nobody showed. Costco don't put people in error . read more

I am writing this review because of the self checkout line at this location. I shop frequently and spend a ton of money here. Yet when I used the self check out, I am treated like a criminal by the employees. I am an young Asian person but for some reason when the employees who are supposed to assisting the self checkout line, literally overlooked our shoulders the whole time as we were scanning our items. We let this one slide. The next time we were leaving and the person who is supposed to be check the receipt for everything that is ensured, everyone else got a quick look and moved on but again, the young Asian couple gets stop and literally counts every single one. I understand the self checkout is different, however it is also noticible when other people who have considerable amounts in their carts with a blue receipt get a quick look and move, I question the motives of the checker. Please look into this. read more

This place is dirty ,especially in the food court and mens bathroom .The employees are the most unfriendly people, that I have met.

This club is terrible .Its dirty.The people that work at this location,r very rude,especially at the front desk.The management is terrible also. read more

Worst Customer Service experience I have ever had. Like Zachary C. in the comments below, I had a similar bad experience at the Tire Center and Store. I came in for a simple tire swap. - After making an appointment I was not serviced until an 40 minutes later. - They charged me twice on my debit card. (charged me again because it was "difficult". - When taking my tires off, they careless dropped my wheels and scratching them. - They were openly talking trash about me and other customers while i stood near the bay. - after taking off my wheels, they told me they cannot provide the service because it was too difficult for them. (After they bragged about working on GTR and Corvette tires) - They suggested I take my vehicle to the car dealership for service. - I received no apology. - The customer service supervisor argued with me about getting a refund. + After wasting my time for two hours I finally got my refund and left. + I am never returning to this Costco again. read more

Bought a number of items including 3 bottles of wine. I noticed when I got home that I only had two bottles. Called the Glenview Costco to find out if it was left by the register. They refused to check and told me tough luck. read more

What would I do with out a Costco within 10 minutes driving distance. Go in for a milk and come out spending like $100 bucks. I loved the chamomile tea that I bought a year or so ago but I have never seen it again. The samples taste so good but once you take it home, never tastes the same but we still fall for that tasting gimmick and buy stuff. Next time if you going in for milk take only your membership card and $5 cash. But still I love that place. The new chili at the food court is pretty good. read more

Parking lot can be a little tricky on the weekends, but generally I like this Costco. Not as crowded as the insane Lincoln Park location nearest me - that alone gives me reason to want to shop here. It's a little hidden, but I like the surrounding area so driving out here is not a chore - more of a tiny little get-a-way. This location does have a gas station - so more bonus points. Staff is friendly and helpful - and as all Costcos - they offer their fair share of samples (which I run away from cause people will surely tackle me to the ground trying to get that slice of ham on a toothpick). read more

Had a scheduled appointment and it took 2 hours for installing new tires? Unbelievable. Not to mention nobody even works the front desk. You need to walk back into the shop to find anyone. read more

Costco is great, has most of the things that you need and much more. Great deals on tv's and all other large purchases. The food court for what it is has pretty good pizza for 1.99 a slice and 10.99 a whole 18" inch pizza. plus the 1.50 hotdog and drink combo is great. read more

I went in to the Costco Tire Center and made an appointment for 7 days after I came in to have 4 tires replaced on my car. When I arrived at the tire center for my appointment, they told me that I "was not in the system" and therefore did not have an appointment. I asked to speak to the manager who said they were all booked and they could maybe get me in at the end of the day, which did not work for me. I spoke to the store manager of the entire location who check and said that they did not even have my tires in stock and that I would have to come back another day. Very frustrating. recommend that if you make an appointment for your car at this Costco, make sure they show you that your appointment is listed in their system so there is no way that they can screw it up. read more

I find it so disgusting that I am opening up boxes of mushrooms, blackberries and oranges and finding them full of MOLD the same day I buy them! This Costco is usually a zoo on weekends, so how is it possible that they have food on shelves long enough to go moldy? At first glance, everything looks fine, but we have taken what we thought was fresh food home, only to discover a gigantic colony of mold hiding beneath the label of the clear plastic boxes used for fruit or that beneath the top layer of mushrooms, all the other mushrooms have gone moldy and fuzzy. It's deceiving and a waste of money. This Costco needs better management and quality control. I saw 2 workers flirting with each other, not doing anything. 5 minutes later, I passed by them again, they were still flirting and not doing anything. One of them was an intern, who really should be doing something. read more

15 minutes arguing about price listed and they finally honor their mis-marked display, acting like they are doing me a favor! Mark your displays properly and please don't waste my time! read more