Online, the reviews seemed poor. But I still decided to give this place a second try. Right away when I walked in I noticed that they were very short staffed, but I kept going. I asked the hairstylist for about 2 inches off meanwhile, at other hair salons, they have always wet my hair to get a more accurate cut, but here they didn't. After that the hairstylist began to cut my hair. She at least cut 4 to 5 inches off which left my hair choppy short and uneven. Also that haircut only took about three total minutes which is very weird. I do not personally recommend coming here if you were looking For detail and a good quality haircut. I thought the hairstylist was certified and went to school to specialize in cosmetology. But after my horrendous haircut, I don't think she went to school at all. Overall this place is outrageous and completely ruined my hair... read more

-stars!!!!spent 114 for omber daughter got orange. Spent another 25 at sallys to fix. Manger morw or less blamed daughter for not knowing how much bleach to use. Also she use the wrong Processor on her hair twice. Bleached out her 40. Kelvin Klien shirt. Wont refund her any money. Have to spend anither 120. To fix it, after 2inches of fried hair gets cut. Molly the manager did her hair. Called coprate and still waiting hear back on any kind of refund.The other professionals they should know how to do this without damaging somebody's . How is a 16 year old girl supposed to know what to would not to use in her hair. The store manager out right for refuse to give a refund. read more

Cost Cutters - Daughter spent over 114.00 to have hair Ombr,,,, wont refund my daughter her 114.00 also bleached her 40.00 shirt. Still waiting for corp. - Hair Salons Near Me - Appleton, Wisconsin

Total joke! They charge a cleaning fee of 3.95. This would be ok, I guess. However, using OSHA in the tag line on the sign is fraud!!!! There is no OSHA training or certification as they imply. Lame! read more

I recently made the horrible mistake of giving this establishment my business. I like to think of myself as a pretty easy-going guy, it doesn't take it much to meet my standards. So when i asked for just a basic haircut, I figured, what could possibly go wrong? I'll tell you what could go wrong: everything. By the time the 'barber' had finished, I was in near tears at how ugly my hair was. I was far too shell-shocked to ask for my refund, so instead i just silently stumbled out of that hell-hole, my hair looking like a 45 year-old mop someone left in a closet and was chewed on by a pack of rats. Not only will I NEVER go back there, I will curse them every night for the rest of my life for what they have done to me. Cost cutters if you're reading this, burn in Hell. read more

I felt obligated to create a Yelp account for the sole purpose of writing this review based upon the abhorrent experience I had with this Cost Cutters located inside the Fox River Mall in Appleton, Wisconsin. (see my main photo for the butcher job that Amanda did to my hair) I went to this location in January for a simple hair cut and to my misfortune "Amanda" was the employee who cut my hair. I *had* very long straight hair which was right to the bottom of my chest. My hair is all one length which I assumed would be the simplest of hair cuts. When I left Cost Cutters, my hair was at the top of my chest which means that Amanda chopped off 6-7 inches when I simply asked for a trim of 1-2 inches to get rid of some split ends! I had a feeling Amanda was inexperienced and I started to worry about the outcome of the hair cut when after Amanda cut my hair for a bit, each time she stated she was finished, I had to ask her to hand me a mirror and turn my chair around so I could see the back of my hair in the large mirror. I had to do this 4 times because each time, my hair did not look even. Amanda did not even bother to smooth out the cape so my hair laid flat. After the 4th time, I thought my hair was even but was not happy about the situation but I paid and left. After getting home, I straightened my hair and had my husband take a photo of the back of my hair. (see my main photo) I was extremely infuriated when I saw what a disaster Amanda had left on my head!! My hair was uneven and some hair in the front of my head was cut shorter than the rest. This resulted in my having to go to a REAL salon and spend MORE money, in order to get the disaster on my head fixed!! What really enraged me was the fact that I had to get MORE HAIR cut off! I always have my hair very long, below the armpit level and would never even think of cutting it shorter, therefore I only go for a trim once or twice a year, at most. I was getting married the following weekend and I was in a pinch to find a place to get my hair trimmed right before my wedding, so this became an even bigger nightmare. I just moved to the area so I did not have the time to research the area for a good salon nor did I have time to travel over three hours to go to the salon I had gone to for many years. To add fuel to the fire, after I contacted the customer service department for Cost Cutters (Cost Cutters is owned be REGIS corp), the lack of concern I received added insult to injury. I was first contacted by Lisa Rank, who's listed as the "District Leader" for the Appleton, Wisconsin area. Lisa contacted me and gave a very canned response including the most insincere apology I have ever received. "We do apologize". Come on, really??!! It took 6 weeks to receive a refund which was the very least that I should have received after Amanda butchered my hair!! When a person goes to get a haircut, regardless of the type of salon it is, cheap chain or high end salon, it's EXPECTED that a person is able to trust the person who's taking a scissors to their head. After all, the only reason anyone goes and PAYS someone else to cut their hair is either because they don't want to do it themselves or can't do it themselves. So, they pay someone who they assume is a "professional". Amanda is anything BUT a professional and needs to go to a real cosmetology school and learn how to cut hair!! Let me just say that every time I'm in the Fox River Mall, I just want to go into Cost Cutters and punch her out for butchering my hair!! THAT is how seriously she f&#ked up!! Amanda should be BANNED from ever working in a business that cuts hair! The only thing she should be doing is flipping burgers at McDonalds because it takes no talent or training to do that, and Amanda has exactly that, no talent or training! My two year old could have done a FAR better job than Amanda did on my hair because all that was required was CUTTING A STRAIGHT LINE!! As far as Cost Cutters and REGIS corp, I have already consistently been telling everyone I know, friends, family, coworkers, to avoid any salon under the REGIS name! My husband now goes elsewhere for his biweekly haircuts and I bring my sons to a non-Regis salon as well! A business that hires incompetent trash such as Amanda and also has no regard for making sure their customers are taken care of all eventually go out of business. Take a look around Fox River Mall and the many stores that have already shut their doors. You will be next! read more

Cost Cutters - this is the result of getting my hair cut by Amanda at the Cost Cutters inside Fox River Mall (Appleton, Wisconsin) - Hair Salons Near Me - Appleton, Wisconsin

We have been coming here for a little over a year and the service is always amazing and very friendly but make sure you use the check in app or call cause they can get VERY busy. We started coming here cause prices where we used to go just kept getting higher (one went up $5 in a year wth) so we decided to make a move to Cost Cutters. read more

I had an excellent experience at the cost cutters in the fox river mall. My stylist Nicolette was very knowledgeable and professional. She listened to my needs and made sure she understood what I wanted. I couldn't be happier with my cut and color. The only complaint I have is the work load of the location. It's very difficult for the stylist to manage calls, walk ins, and focus on the client In their chair. I would suggest at LEAST a part time receptionist to manage the desk. I believe it would greatly improve the client experience and would help sales as well. read more

I wouldn't have rated this so high if it weren't for the ending. So it was later in the day around 7:15pm ish and my sister and I decided to go shopping and I just had the itch to cut my hair. We were in the mall and Regis was closed/booked for the night so we decided to try out cost cutters. First stylist was COMPLETELY UNPROFESSIONAL! Only 2 stylist remained for the night. This lady was probably about in her mid twenties and had black hair, at the time she had it up and she had some blue in it. I had asked if they do walk ins and she said "we do but no one is available right now and I'm actually waiting for someone else to come in and our other stylist is busy. You can try again in about half an hour" so you know we walked around some more and came back just right about a half hour later. We go back in and she doesn't even greet us. We waited for a bit then two men show up and the rude stylist immediately perked up and were talking to them being all flirty etc. My sister and I just kinda looked at each other like wtf? Then we over hear her say "thought you guys were coming earlier" then we figure, Oh that's who she was waiting on and that's her "client" she was waiting on. Turns out these guys don't need anything done at all, just wanted to chit chat. I was irritated but thank goodness she did it cut my hair, I wouldn't have wanted her to. This older more mature lady comes over and greets us and asks what we were looking for to be done, I just wanted a trim and I let her know, ended up chopping a good 6 inches off and was extremely happy. Connected with her very well and the fact that she was super talkative and wanted to really make me feel comfortable was warming. I would definitely recommend Vicki! Very nice lady and I would definitely let her cut my hair again. Definitely won't be going back without calling to see if Vicki is working. Not worth your time if stylists are gonna turn you down for some boys. Anyways ended up tipping her 10$ on the wonderful job and the other stylist was at the counter when I paid and just gave me a dirty look. Sucks to suck that she wanted to waste time on boys rather than make some money. read more