This dental office is great! I would highly recommend it. Everyone in the clinic was very friendly…read more& accommodating. I had an appointment scheduled for myself & my 18 month old son for a check up . Basically, from the moment we walked in, my son was crying non stop. Dr. Shah was extremely patient & understanding of the situation & she was still able to get mine & son's teeth clean. Although I was stressed out that he was crying so much, Dr Shah was so calm & friendly. I truly appreciate her for that! My family & I will continue to go to this clinic. Hopefully next time my son won't cry lol.

I specifically chose this office because I was told when scheduling that nitrous oxide (laughing…read moregas) would be available and used. That was a major factor for me. When I arrived, I was told they either wouldn't use it or "most likely" wouldn't be able to. That kind of last-minute change is not a small detail--it completely changes the experience for patients who rely on it. What concerned me more was the push toward procedures that didn't seem necessary. I was referred to an oral surgeon to remove a peg tooth that does not need to be removed, even after I clearly said I wasn't interested. It was still put on the referral anyway. I was also told I needed multiple crowns, but another dentist later confirmed those were not necessary. There were additional treatments presented in a way that made them seem required, which didn't sit right with me. Another issue was transparency. I was not walked through my x-rays or shown where any of these supposed problems were. Patients should absolutely insist on seeing and understanding their imaging before agreeing to treatment. There were also inconsistencies with insurance information. I was told my insurance wouldn't cover panoramic x-rays, but another dentist had no issue getting them covered. After my visit, I noticed similar concerns mentioned in other reviews, which unfortunately aligns with what I experienced. Between the inconsistent communication and questionable treatment recommendations, I left feeling very uneasy. I would strongly encourage anyone considering treatment here to get a second opinion before moving forward.

Great staff , clean office , very friendly The Dr was very…read moregentle and Ms Wallace , the office manager was very helpful at addressing my need . I go there every 6 months for my cleaning and Nicole is the best hygienist ever .

So I really can't say enough good aspects of this practice, but I will try. I accidentally broke a…read moremolar biting into a piece of popcorn. I immediately called my regular dentist of over 45 years. Unfortunately for me he is in a new practice and they don't take our insurance. He did see me however & I paid cash so I knew what I needed done to fix the tooth. I came home and started calling the dentist he recommended to confirm they accept my insurance. None did. I finally found White marsh dental & Dr. Kelmenson. I arrived at the office early to fill out any additional paperwork and was promptly greeted & checked in. I quickly went back to get X-rays done and then into a chair. The dentist reviewed the X-rays and said it could be fixed with a new filling but it will likely need a root canal since it is broke just at the gum line. I explained to Dr Kelmenson I don't do well with needles especially coming towards my face/mouth. He said I could get nitrous oxide to help relax me. I just had to pay out of pocket for the nitrous. Ok, I was fine with that. He put the mask on me and take a few deep breath's and he was able to get the novocaine injection done and move right into fixing my tooth. He explained everything he was doing and respected me being a medical professional so he could explain things in medical terms and I understand. Excellent bedside manner. I am definitely going back for my 6 month cleaning and as tough as it is to find a good dentist.... I have found 2 Dr Kelmenson here and my previous dentist. Overall I would recommend this practice4/5 I'm only taking a star off because it's hard to get an appointment. I am used to having a few Saturday hours but this office doesn't.

This Dentist is overall amazing, Great Workers, services, and they are true professionals. Coming…read morefrom someone who has anxiety related to the Dentist they do an amazing job making you feel safe and comfortable, would 100% recommend!!

Excellent Service, Team and environment, love the place and my teeth are better than they have ever…read morebeen.

I've been going to Dr. Dodek for about a decade, and I love his bedside manner and the care he…read moreshows to making sure patients are comfortable. I had a few rough health years that meant my dental care took a backseat. When I returned with a more complex health picture, he was calm, cool, and collected and came up with a good plan for me to address cavities. Dr. D minimizes pain, and they even provide a TV with Netflix to make long appointments go by faster. Highly recommend!

I have been a patient for 20 years. I retired and moved to Texas. I travel back to this area for…read morethe expertise, care, kindness and confidence in this office. The staff is great. Nikki and her Brother are great Dentist.

I've never been someone who enjoys going to the dentist, but over the years this practice has…read morecompletely changed that for me. By going consistently, I've learned to trust the quality of their work and the care they put into every visit. The team is skilled, patient, and always willing to explain what they're doing, which has helped ease a lot of my old anxiety. I also genuinely enjoy talking with several members of the staff -- they make the experience feel personal rather than clinical. I'm grateful to have found a dentist I can rely on.

I've been coming to this dental office on and off for about a decade now. My mom first introduced…read moreme to them and is also a patient here. The ladies who work here are very professional and efficient, and every appointment I've had has been quick and easy. They are a little more expensive than some other places, but I'd still recommend them. Based on the quality and amount of work they do, I feel like the pricing is justified. They also offer some pretty nice in-house yearly plans, accept insurance, and take CareCredit as a financing option, which helps make things a little more affordable.

I called yesterday to get an appointment for my son and daughter. The man who picked up was able…read moreto get my daughter in THAT DAY! My son goes today. How amazing is that? Not only did they get them in quickly but the communication that John provided to me was above and beyond the call of duty. He was professional, polite and clear about how much we would owe and walked me through paperwork. I definitely gave him a lot of work that day but he did it with a great attitude and a smile on his face. My daughter loved that she got a welcome gift and excellent service. Her nerves were settled by the time the Dr. came by. Kara - our hygienist was great at providing us with information, answering questions and providing excellent clinical service. I'm so happy that they are now party of the Lake Shore Family Dental Family!

Overall staff was fantastic to deal with except for the billing. I got a quote for services. Then…read morethe day of the appointment the cost doubled, then they contacted me weeks later asking for more money after the services had already been completed. That would be like getting an oil change and the shop contacting you after words to pay more for a service that was already paid for and completed.

This place is really clean, Dr. Hong and the dental techs are really friendly. It was easy to make…read morean appointment and check in online.

When I walked in, I was immediately greeted by the front desk person who was very friendly…read more Pictures of my mouth were taken and the dental hygienist did a great job cleaning my teeth! The dentist, Dr. Hong then walks in, and trauma dumps on me. I tried to be polite but he couldn't even say "sorry for making it awkward" or thank me for my very polite and reassuring comment back. The whole interaction felt awkward and I would never visit this location ever again. I even tried reaching out and writing him a message but he never wrote me back.

Outstanding care. Everyone is so nice, Dr very knowledgeable. Very advanced technology. I highly…read morerecommend

We had high hopes for this dental practice, especially since we had almost a six month. Wait to get…read morein, but our experience was frustrating and disappointing. I scheduled back-to-back appointments for my husband and I, fully transparent about the fact that we would have our toddler with us. Was told that would not be an issue! My appointment was for 8 o'clock and my husband's appointment was set for 8:30. They came out to get him at 9. When my husband expressed concern about bringing our toddler back, without my appointment being done, he was told it would be fine. However, still feeling uncomfortable, he chose to reschedule--and was initially told that was acceptable. When I came out my appointment at 9:15, and didn't see my husband in the waiting room I inquired where he was? The receptionist told me that he had left because he did not want to bring the toddler back with him and that he can reschedule. When I inquired about whether or not he could pop back up now, since it was only 915, I was told no that his appointment was slated to end at 9:30 (even though he had just left the waiting area less than 15 minutes previously). The receptionist offered an appointment for Tuesday, and I said I could not accept it without conferring with him. When I got to the car and he said it would be OK, I called up to the desk and set the appointment. No issues. What we didn't expect was to have the new appointment canceled minutes after via text with the explanation that "Dr. Eric was unhappy that we lost an hour appointment on our schedule this morning" and that they needed to accommodate other patients on their waiting list instead. I did call and speak with the office manager, who basically informed me that I did not schedule back to back appointments instead, I scheduled staggered appointments which is different. She told me that Dr. Eric heard my husband say he was going to reschedule and heard the whole conversation and it was his call to make. As I explained to the office manager, when I spoke to the doctor at the end of my appointment, he made no mention he wasn't going to see my husband. I know it's a moot point because we won't be continuing with them anyway due to moving, but still--their response felt unnecessarily punitive. While we understand the importance of keeping a full schedule, patient comfort and flexibility should also be prioritized. Had we been informed upfront that rescheduling could result in cancellation, we would have made a more informed decision. Instead, we were left feeling dismissed rather than valued as patients. Professionalism and understanding go a long way in healthcare. Sadly, this experience left us questioning whether patient care is truly the priority here.