Dr. Zachary and Jenni gave me a new filling. I told them I was anxious about dental procedures and…read morethey did their best to make me feel at ease and comfortable. They were both friendly and sensitive to my needs. This is the best experience I've ever had getting dental work done! I will definitely keep coming to this practice. Best in the area!

I called yesterday to get an appointment for my son and daughter. The man who picked up was able…read moreto get my daughter in THAT DAY! My son goes today. How amazing is that? Not only did they get them in quickly but the communication that John provided to me was above and beyond the call of duty. He was professional, polite and clear about how much we would owe and walked me through paperwork. I definitely gave him a lot of work that day but he did it with a great attitude and a smile on his face. My daughter loved that she got a welcome gift and excellent service. Her nerves were settled by the time the Dr. came by. Kara - our hygienist was great at providing us with information, answering questions and providing excellent clinical service. I'm so happy that they are now party of the Lake Shore Family Dental Family!

As someone with severe dental anxiety, Dr. M has been a miracle to find! I have been a patient at…read moreWaterfront for a few years now and they are incredibly kind and caring.

The doctor demonstrated both expertise and empathy, which made the entire experience very positive.read more

I love so many things about Healthy Smiles Dental ... I was really selective about who I chose for…read morea dentist as my previous dentist (different state) was AWESOME so the bar was a bit high. I had tried a couple of other dentists in Maryland and was not satisfied.I really wanted a practice that was up to date and ahead of the times in terms of their practice and procedures. I'm so glad I found this practice and highly recommend it without any reservations oncesoever. When I first visited, I saw Dr. Salmassi and she is amazing. In recent years, I've seen Dr. Janloo the most and he has outstanding 'chairside' manner ... he explains everything that will happen before, during, and after and is highly responsive to questions (and to anxiety! I'm one who gets anxious at the dentist!). He frequently stops to check with you and to make sure your are comfortable. I saw him today for my first ever root canal and it was absolutely painless and I truly was grateful for that as I was terrified going in ... I trusted him to work with me and he did a fabulous job. I also love the dental hygienist Lynne and look forward to seeing her every 6 months. She has a wonderful sense of humor and I love to ask her about her farm work! Natalie the nurse is awesome and a fabulous partner to Dr. Janloo at the chair. Christy at the front desk is responsive, empathetic, caring and professional. I can't say enough good things about this practice and the team of professionals who work here and I plan to see them for as long as they are continue practicing here! I really wanted to take a moment to acknowledge how grateful I am to have them and how much I appreciate their work. Thank you!

I am incredibly disappointed with the treatment I recently experienced at this practice. Every…read moresingle patient deserves to be treated with basic dignity, fairness, and respect. Unfortunately, my recent experience made it overwhelmingly clear that the quality of service and respect you receive here is determined by the color of your skin. A dental practice should be a safe, welcoming, and professional environment for everyone in the community. Discrimination and a lack of respect are completely unacceptable. We will absolutely be taking our business elsewhere to a practice that values all of its patients equitably.

My husband and I love the service here. Dr. Aziz helped when our toddler son had trauma to his…read morefront tooth and made sure we were able to get quick care. Every time we go the staff is friendly and they even held my baby one visit. The facility is clean and they're always on time. Would highly recommend!

Avoid this office at all costs -- the most fraudulent medical practice I've ever encountered…read more When we first called, the receptionist clearly said they are a participating provider for our insurance. Later, we found out that only the office is enrolled -- not the doctors. That's completely misleading and feels like a deliberate trick. They also refused to schedule a dental appointment unless I prepaid -- asking me to physically bring a $168 check to their office. When I called to confirm, they used my own birthdate to verify their records -- meaning anyone could call, say my name, and receive my personal information. So much for patient privacy. During a routine cleaning, they took four X-rays (covered by insurance) but now want $40 just to release those images to me. I also suspect long-term fraud. Even though it was my first time there, their records falsely showed I'd been a patient since 2012. I initially chose this office based on all the glowing 5-star reviews, most of them are vague and sound copied. Why in the hell people will come here to leave perfect copy-pasted reviews? How this place is still in business is beyond me. Something is very wrong here. -------------------------------------------------------------------------------------------------- [UPDATE after owner's reply]: Rather than addressing the serious concerns I raised -- like insurance misrepresentation, privacy risks, and unusual billing practices -- your response attempts to shift the conversation to my alleged behavior. That is a deflection, not accountability. When I arrived at your office, I said: "Hello, I have an appointment at 2:15." Your staff said no appointment was found. I asked, "Do I have to go home?" and upon hearing "Yes," I replied "Thank you" and quietly left. There was no confrontation or accusation of fraud in person. Over the phone, we asked to schedule an appointment without prepayment -- a standard expectation for most dental practices. Your staff instead insisted I bring a check or cash in advance, in person. In response, I suggested two options: that someone from your office could collect the check, or that I could drop it off after work -- around 9 p.m. That was clearly about delivering payment, not demanding a 9 p.m. appointment. Your team then abruptly ended the call. At no point did I berate, coerce, or threaten your staff. These claims are inaccurate and appear to be an attempt to discredit a legitimate complaint. Instead of taking responsibility or clarifying your policies, you've chosen to attack me personally. That raises even more concerns about how your office operates and treats patients who ask reasonable questions.

Great staff , clean office , very friendly The Dr was very…read moregentle and Ms Wallace , the office manager was very helpful at addressing my need . I go there every 6 months for my cleaning and Nicole is the best hygienist ever .

So I really can't say enough good aspects of this practice, but I will try. I accidentally broke a…read moremolar biting into a piece of popcorn. I immediately called my regular dentist of over 45 years. Unfortunately for me he is in a new practice and they don't take our insurance. He did see me however & I paid cash so I knew what I needed done to fix the tooth. I came home and started calling the dentist he recommended to confirm they accept my insurance. None did. I finally found White marsh dental & Dr. Kelmenson. I arrived at the office early to fill out any additional paperwork and was promptly greeted & checked in. I quickly went back to get X-rays done and then into a chair. The dentist reviewed the X-rays and said it could be fixed with a new filling but it will likely need a root canal since it is broke just at the gum line. I explained to Dr Kelmenson I don't do well with needles especially coming towards my face/mouth. He said I could get nitrous oxide to help relax me. I just had to pay out of pocket for the nitrous. Ok, I was fine with that. He put the mask on me and take a few deep breath's and he was able to get the novocaine injection done and move right into fixing my tooth. He explained everything he was doing and respected me being a medical professional so he could explain things in medical terms and I understand. Excellent bedside manner. I am definitely going back for my 6 month cleaning and as tough as it is to find a good dentist.... I have found 2 Dr Kelmenson here and my previous dentist. Overall I would recommend this practice4/5 I'm only taking a star off because it's hard to get an appointment. I am used to having a few Saturday hours but this office doesn't.

I went to RZ Dental at the recommendation of a friend, after a 'tooth break' occurred on vacation…read more The woman who answered the phone was very friendly and kind, she got me in as soon as she could knowing I was stressed about the situation. My first experience was absolutely wonderful, from the lovely staff, the clean state of the art facilities and the exceptional care Dr. Zinger provided; I didn't even know when she administered the Novocain. My repair experience was fantastic and I would absolutely recommend RZ Dental if you are in the market for an amazing dentist/dental practice. I scheduled my routine cleaning before leaving and am hoping to be a less-emergency patient going forward.

I was told by this practice I needed dental work that other practices said was not necessary. I…read moreleft.

This dental office is great! I would highly recommend it. Everyone in the clinic was very friendly…read more& accommodating. I had an appointment scheduled for myself & my 18 month old son for a check up . Basically, from the moment we walked in, my son was crying non stop. Dr. Shah was extremely patient & understanding of the situation & she was still able to get mine & son's teeth clean. Although I was stressed out that he was crying so much, Dr Shah was so calm & friendly. I truly appreciate her for that! My family & I will continue to go to this clinic. Hopefully next time my son won't cry lol.

I specifically chose this office because I was told when scheduling that nitrous oxide (laughing…read moregas) would be available and used. That was a major factor for me. When I arrived, I was told they either wouldn't use it or "most likely" wouldn't be able to. That kind of last-minute change is not a small detail--it completely changes the experience for patients who rely on it. What concerned me more was the push toward procedures that didn't seem necessary. I was referred to an oral surgeon to remove a peg tooth that does not need to be removed, even after I clearly said I wasn't interested. It was still put on the referral anyway. I was also told I needed multiple crowns, but another dentist later confirmed those were not necessary. There were additional treatments presented in a way that made them seem required, which didn't sit right with me. Another issue was transparency. I was not walked through my x-rays or shown where any of these supposed problems were. Patients should absolutely insist on seeing and understanding their imaging before agreeing to treatment. There were also inconsistencies with insurance information. I was told my insurance wouldn't cover panoramic x-rays, but another dentist had no issue getting them covered. After my visit, I noticed similar concerns mentioned in other reviews, which unfortunately aligns with what I experienced. Between the inconsistent communication and questionable treatment recommendations, I left feeling very uneasy. I would strongly encourage anyone considering treatment here to get a second opinion before moving forward.

The staff were skilled and patient. I appreciate their professionalism and thoughtful approach.read more

Super high quality practice . Came in as a second opinion and they were very frank about what I…read moreneeded