I love RL, it's such a professional and upscale establishment. I've received care from Dawn,…read moreMichelle and Jen. I'm not someone who is often impressed, but these women are truly exceptional! Dawn is a wonderful injector. A+. She's so knowledgeable, experienced, professional, and has a lovely bedside manner. She's offered wonderful advice and treatment due to my Botox/Tox A resistance. Michele is an outstanding. She manages patient care, assists in procedures, and billing-all effortlessly. Michelle is a ray of sunshine. I was treated by Jen yesterday for laser, and also can't say enough good things. It was the best laser treatment I've had. I was thrilled with all the education, information and guidance she provided. Worth every penny! I'm so glad my friend referred me to RL. I'm only disappointed I didn't switch practices sooner.

I'm disappointed with how this office handled a missed appointment. I did not receive a text…read morereminder or confirmation for the appointment, which I typically rely on--especially since the appointment was scheduled far in advance. I was not informed that no reminder would be sent. When I explained this, I was told that reminders are only a courtesy and that patients are fully responsible regardless. While I understand policies, I was hoping for some flexibility or a one-time courtesy waiver given the circumstances. Unfortunately, there was no willingness to meet in the middle. Because of this experience, I chose to cancel my future appointments. Just sharing so others are aware to closely track appointments on their own and not rely on reminders. After I requested cancellation of my future appointments, I did not receive a response or confirmation that my future appointments are cancelled. This further reinforced my experience of poor communication.

I waited in line for 1 HOUR AND 11 MINUTES Don't recommend buying anything Except there pills 1…read morestar IT SUCKS NOW CVS IS GOOD

I would like to give a big thumbs up to everyone in the Pharmacy under the direction of Mina…read more They're always friendly and willing to answer all my questions.

I came in with my boyfriend to get a restock of a product that I love and once I got the product, I…read morefigured might as well walk around the store and see what they have, I came across these "Sephora gift sets" and I thought it was so cute. While I was looking through the gift sets, I noticed that one of the bags was a little open and I was trying to zip it to close it, I touched the zipper for 2 seconds and one of the coworkers/or manager (who has brown/blond ish balayage hair), told me "please do not open the products, thank you" in a rude and loud tone where everyone near me and my boyfriend can hear and gave me a look after that. I understand that it's her job to make sure no one is stealing and that she may of thought I was trying to open it but she could of been a little nice about it or came up to me personally and I would of explained to her that I was trying to close the zipper. After that, I continued to walk around but felt bad, embarrassed, and uncomfortable to the point where I didn't even buy the product I needed to restock and me and my boyfriend left. I didn't get the name of that employee but needless to say, I didn't really have good experience.

I went to this location today because it was in route to a few places I had to run errands at and…read moredidn't feel like driving to the store I normally frequent. I had a return to make which went well. The young lady at the register was very nice and helpful. Inc so finished I decided to look around. This is where things took a turn. A sales associate with an orange head wrap on stood near me at the Patrick ta display. She didn't offer to help and was just staring so I asked her for assistance. Upon telling me the product that I was inquiring about wasn't available I proceeded to ask about any other suggestions for a similar color. She stated no there is nothing else. Before I could ask another question she walked over and asked another customer if she needed help and walked away. I continued browsing the store without a single store associate offering to help. There were several in the store, although some were with patrons, others were standing around or conversing with each other. I saw the young lady who helped me at the register who's name was Bre so I flagged her down and asked for assistance. Even though she was on the register she took the time to come to the floor to assist me and return back to the register. I'm truly thankful for her assistance. If she hadn't been so personable I would have left without making a purchase. However, after today this will be a store that I won't frequent. I'll stick with my normal Sephora location.

i always go here for my hair stuff, never had an issue. the workers are always so nice towards me…read moreand give me really helpful advice. been using sally's products for over 6 years.

I understand that everywhere is short staffed right now, so I've tried to be patient with this…read morestore filling 'some' hours-but come on already-now it's review time. I've come to this location FIVE times in the last 2 weeks, all different times of the day, only to find a note on the door that they'll be back at a future time. I get it, one staff, and they need a break. But then I call, and the girl answering has the audacity to be ruder than I've ever experienced on a call before. So I give it one more chance tonight, as they're inside and online it says they're open until 7-yay! Until I get to the door, with two other people, to get a shrug from both staff indicating they're closed. Really? Okay, well I was a regular at this store for many years, and considering it was going downhill since the manager Nikki left a few years ago, I will never be back. Good luck Sally, your 2 star average review already tells me I made the right decision.

From shampoo to skincare Brandon (the manager from Gurnee who was there for a training) was…read moreamazing! He asked great questions and qualified his advice with solid recommendations. An asset to your team and a strong leader.

I just came in to see if they had something I needed, the staff was very helpful and making sure…read morethat I found it! Thank you Ulta!

Great place for hairdressers for a massive intro on cosmetics small appliances for hair, not to…read moremention color and nail products waxing skin care.

They are SO SLOW here! Make sure when you stop in you have…read moreat least 20 minutes to spare! The women that run the place are older and don't know how to use a computer/register at a normal pace....especially Betsy.

do not believe these reviews, this doctor and his wife are extremely unprofessional! they don't…read moreperform the work they charge for, they will say they performed work that was never done ! save your money and time, do not get scammed

The office staff is amazing. I've done injectables for years and can say without a doubt that Lina…read moreis the best injector I've had. I'm grateful that I found this practice.

Place is in Gurnee, in a deserted office building, hidden away. Lot looks like it hasn't been…read moremaintained in a decade. Office has odd mix of chairs, and long waiting time. The doctor has a weird method of applying Botox... laying flat on the table... waited got a rush job, lame attempt to upsell, and then my eyelids were more droopy after I left... I get lash extensions, they never hit my eye fold before. Have proof. Tons of SnapChat selfies. Went back 2 weeks later to have them fixed... the responses, in chronological order... nothing is wrong, they can't be fixed... and just wait until it wears off. So, essentially, denial, incompetence, and then you are SOL. Thankfully, Groupon credited me.

Since my crow's feet on my 51 year old countenance had been increasingly of concern to me, I got a…read moreGroupon for 20 units of Botox for $149. These units lead me to Dr. Vlad Panine. Situated right between Red Robin and Gurnee Hyundai on the corner of Grand and Hunt Club, he's right around the corner from my house. A board certified dermatologist, Dr. Panine can also work on age spots, bumps, and many other little nits that bother you. He takes insurance for regular visits. Alas, my insurance doesn't cover erasing years from my face, so I'm sticking with paralyzing my muscles for now. I'm happy to report that three small pricks on each side of the corners of my face which was numbed for about 15 minutes under an ice mask has COMPLETELY eradicated my crow's feet. That's certainly worth the price. There were no side effects. It took a couple of days to really work. I just wonder how long it will last? Surprisingly, nobody noticed, even my husband of 32 years. You'd think he would have memorized every detail by now, but no. Doesn't matter! I can tell, and that's who matters in the end. What wasn't the most pleasant was a wait of 45 minutes after checking into reception on time. When I asked the attendant how much longer, I was whisked back to treatment room within 5 minutes where a very friendly and attractive attendant briefly chatted and gave me the mask to numb my face. Dr. Panine was no nonsense. He didn't really consult with me. I told him that I wanted my crow's feet done and he did it in a matter of 10 minutes. He also told me that this little patchy dry spot on my temple was not cancer. Hoo-ray! I'd heard about the slippery slope of plastic surgery, botox, and fillers so I guess it's no surprise that I'm increasingly bothered by the remaining wrinkles under my eyes and the deep nasolabial lines around my mouth. I sense more botox in my future and possibly a couple of vials of Juvederm to shave a few years off my face. I promise I'll stop before Carrot Top syndrome sets in.