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10 years ago

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5 years ago

Good energy when you go in. Always welcoming and helpful. The store is always very organized and clean.

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10 years ago

Rude customer service, girls right out of school trying to tell me how to do color. Because I'm a guy I must not know.

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People searched for Cosmetics & Beauty Supply 154 times last month within 15 miles of this business.

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SEPHORA

SEPHORA

(5 reviews)

I love everything beauty related so you already know Sephora is one of my favorite stores. I shop…read morehere regularly and usually will do curbside pickup or in store pickup. They are always timely with getting my order to me upon arriving at the store. They have some brands exclusively at Sephora that some of the other beauty stores don't offer which I appreciate. I love that they offer a rewards program as well. The employees here are always very nice and prompt with assisting you. I've had the hydrafacial lip perk service done here before too which was quick and an overall good experience. The girl who performed the treatment was great about explaining everything to me which I appreciate as it was my first time having the service done. I will continue to frequent this business and highly recommend it.

I have been to this location twice in the last three days because I received a gift card for…read moreChristmas for Ulta beauty OK cool whatever I walked in three days ago 30 minutes in there not one single person helped me. I look like a lost puppy that needed help but you know young people in there under 30 not one of them helped me until 30 minutes after I was there so the first person out of the three after 30 minutes of waiting couldn't find nobody to begin with. she's like oh are you OK? Not really know I don't know. I don't know how to find all this stuff. I said I'm a simple girl. I don't wear heavy makeup. I said I'm not trying to judge you say you do or other people do it just my preference OK she left. What the hell you seriously kidding me you don't ask well how can I help you? What's your preference what? What the hell so OK 15 minutes later love the person walks up. Do you think I can help you with sure since the other one walked away no problem cause I'm trying to look for blush. Oh there's a whole bunch over here Poinsettia and she's like is that what you're looking for? I'm like I don't want to lie. I don't want too dark and I don't want pink to look like Barbie cause my skin's not you know whatever so OK cause I would just go with the liquid cause I said oh they have liquid blush. I didn't know that she's like oh yeah I guess yeah OK so again I don't wear a whole lot of makeup. I don't care so all right she walked away wow how did she go? OK we're fine. I'll be walking around at the oh I'll do a skin mask. I've never done one. I wonder how you do this and I kept looking and kept looking and kept looking and though did I still tell you that I'm still looking oh and I kept looking for like 10 minutes when she comes back she's like oh I'm anything else I can help you with I said yeah yeah then she gets on her speaker and starts talking to other people on the speaker doesn't look at me. It says just a minute I'm dealing with that situation upfront or something didn't say it didn't help me with the mask whatsoever by this time I'm a little irritated because again I've never used one. I was interested in using one don't know what to do. I don't know how to use it. I know probably gonna be made fun of this for that but it is what it is and then she goes. Oh yeah, I will need to try that honey or the lavender and walks away so I thought oh my freaking God are you seriously kidding me you're the third person that has walked away. Am I not getting your stylist? Am I not getting your commission? What am I not getting here so I thought OK fine I'll drug it off. I won't write a review. That's fine. OK so today I go in there unfortunately the same place because there's not another one for another 25 miles which I'm not willing to travel that far to return the product all of the liquid blush that didn't work out cause it was too not me. That's all. I'm gonna say that way so go in there today. I get help right away while 15 minutes which is fine whatever y'all still opening whatever OK oh no, I'm fine. I'm looking around just seeing what I want OK and then that was all nothing else. No other help oh my God that's why a lot of people don't want to shop at Ulta beauty the only one that I really really liked that I will go out of my way again to go to is the Puyallup Southfield mall one that those girls there are like the ultimate people to work with I had one girl stick with me the whole time I was there 25 minutes 25 minutes she's stuck with me looked at everything I was interested and talked about it did everything so this one in Lacey you guys really suck you really suck you should train your people how to be customer service oriented, even though we're not buying baby bliss and our Dyson hairdryers like ridiculous. I'm never going back there again even if I return the product and the girl up at the front counter to check out I didn't know who she was talking to and I told us well. Maybe you should be a little bit more explicit to who you're talking to and she was like can't I guess I'm like yeah I'm sure I would think I would cause I was mad by this time. I'm not going back there ever again ever ever. I don't care how close you are not close enough for me to go back.

Sephora - Sephora logo

Sephora

(13 reviews)

$$

Tip of the day: never take makeup advice from a woman who doesn't blend her eye shadow! Yesssssss,…read morewe all see you. Ok. Now that that's over with... I'm in a love / hate relationship with this particular location. I love that it's here so I don't have to drive up to Tacoma every time I need to restock but I also hate the mentality of the people working! All jokes aside, when I come in with makeup on, eye liner on point and eye brows on fleek-fleek-fleek, they do such an excellent job at customer service. On days that I don't have any makeup on, I'm more looked at as a customer who may be stealing or someone they'd rather not waste too much time on because I might not buy anything... At least, that's the vibe I get. EVERY TIME TOO. I get dolled up when I need to, but at 10am, I'm going in with a fresh face, sweat pants and some flip flops. I still have 12 hours in the day before I technically need to do anything! Lol. And what's even more funny is that when I check out, and they ask for your beauty rewards, my points are SO HIGH that they always looked shocked and their voice immediately changes to a friendly pitch like squeak - "thank you so much. Enjoy your day!" Yeah, yeah... Shut up, I'm already annoyed. On random occasions, you can find some YOUNGER associates there that still have a please all appeal and that's the only reason why they're getting a 3 star instead of anything lower. Step up your customer service skills... I want to post a sign that says, "Do not judge a book by its covers!" Smh.

Hmmmm.... Yes it's a…read moresmall Sephora inside Jcpenney. They don't have a lot of stuff and I didn't expect them too. I just come here to look at shades of stuff if they have it and buy it online. The customer service here is good if you get younger workers (35 and under). They are sweet, willing to help, and seem to care if you're looking for something. The old ladies here think they own the Sephora. They walk around all entitled and look so irritated for no good reason. Everyone has bad days which I get but a bad day everyday? You play with make up...calm down! They way the older workers ask if I needed help is condensing. So get a younger worker for help!!!

Ossa Skinworks - Our staff is looking forward to providing you the highest quality services in a beautiful setting. We can make your skin dreams come true.

Ossa Skinworks

(10 reviews)

This place is incredible! I have been to much pricier places in bigger cities, and Ossa is a step…read moreabove those. The environment and all the staff are very warm and welcoming, the services are top-notch, and prices are reasonable. But the best part is the owner herself - if you have an opportunity to get an appointment with her, do it! In one session I learned a ton of useful info about skin biology and chemistry - knowledge that would've been a game changer had I been lucky enough to come here decades ago. The owner is extremely knowledgeable, passionate, and the values behind her work are inspiring. Do yourself a favor and go here!

Grateful to have walked into Ossa! I was having difficulty with skin constantly peeling off my nose…read moreand hormonal acne - I had never had a facial before. After just one visit and recommendations for a couple of wonderful products, my issues cleared up significantly. I've been lucky enough to go back a few times and always feel so cared for and truly notice a very positive difference in my skin. The level of education I received about how my skin works seems exceptional to me. After the first visit I felt like I could pass a test :) After the second visit, I realized how much I held stress and emotion in my face and could feel a kind of release similar to after a massage. After the third visit, I asked, "what did you do to make the circles under my eyes so much better?" and instead of selling me a product, I learned a new technique. As other reviewers have mentioned, the store itself is beautiful - stop in if only to check out the local artists, or pick out a gift or product that you know is thoughtfully chosen - and the owner Monique is a really stellar person who does a lot for the community in addition to running a very special business.

Ulta Beauty

Ulta Beauty

(50 reviews)

$$

Knocking out another Ulta location with another health and beauty purchase!…read more All in all this store in of itself isn't really all that different from a number of the other Ulta locations I have been to while exploring health and beauty products that I haven't typically purchased in the past. What I purchased here was from the brand Jack Black and it was a body wash which I have thoroughly enjoyed! It's nice and refreshing as I use it as well as it's fragrance . I am not sure if there is a variety of different fragrances over body wash with this brand as I don't see anything that suggests a fragrance name but in the picture I will provide with my review it should be a good indicator to go on. Anyway I feel very positive with the Jack Black brand I purchased here!

Love everything beauty related and love Ulta! 99% of the…read moretime I utilize their curbside pickup option which is so convenient. I order from here pretty often usually at least once a month sometimes more. The only negative is sometimes it will say they have a product available online but it ends up being out of stock when I go to pick up my order which is disappointing of course. Another bonus is their rewards program. As a diamond member you get 1.5 points per dollar instead of 1 as well as other added bonuses which is great. Your points can be saved up and redeemed for money off your purchase which is always nice. They also often times offer free gifts with shipped orders which who doesn't love free stuff?! When I utilize their curbside pickup option they are always timely and the workers extremely friendly when bringing out the order. I will continue shipping here on a regular basis and can wholeheartedly recommend this company as a whole as well as this particular location for your beauty needs.

Cosmoprof - cosmetics - Updated May 2026

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