THEY ARE AWESOME HERE! My first visit - so helpful. Okay, first up, the parking lot is cray cray…read more There is a Trader Joe's next door. I suggest come early and get out. I could barely fit my normal size car down the aisle because they are so narrow. The store is big and bright. They had what I was looking for. The star of the show was the two employees. I had some questions about hair color and they both spent so much time with me explaining everything and showing me all my options and answering my many questions. I can't say enough. It's rare these days to have people go out of their way. These ladies were fantastic. If I need something else, I will definitely come back.

I'm a semi-regular and have been a customer for several years I buy hair products. I trust the…read morelabels they sell here which are improved quality over the supermarket / CVS / Walgreen's / Costco mass consumer labels. The inventory is aimed at professional cosmeticians. This is the stuff that those professionals use to protect their reputations. Prices are surprisingly reasonable for the better quality products. Not sure what you need? Ask any employee. They are experienced and knowledgeable. Today I asked about a hair conditioner to help fix my swimming pool chemicals ruined hair. Was shown a spray on conditioner to be used pre-swim and then after. Used it today. It works great!

Was here earlier today, and I wanted to shoutout two staff members who were extremely welcoming and…read morevery helpful! Alex and Kaleia went above and beyond in helping my friend and I figure out the sale currently going on, and what scent options we might like. I would definitely come back!

I guess there's a really solid reason why this dump is just 3 stars, we in was never greeted, they…read morejust basically went around me greeting people. Waited for a few minutes for some help picking out some candles since they had a sale going on but I guess these people don't want my money so I just left. Happy Holidays with 1 Star well deserved!

Sephora never disappoints! I know the products are quality and the customer service always rocks…read more This location is clean, organized and best of all what I need is here. Yay! Need a great Mother's Day gift!?! Forget the blender:). Sephora always has you covered. Skin care, fragrance, hair, nail products and so much more. Need instant gift ideas for Mom. Have an AI beauty chat on the Sephora website. How cool is that! And do not forget Father's Day is right around the corner. Yep...trending stuff for Dad too! Find something special for everyone at your nearest Sephora. Thanks, Sephora, for making us feel so beautiful.

I had to stop into Sephora today to restock my Tower 28 items. The store was PACKED and there were…read moreeven aisles that I couldn't walk down. I grabbed what I needed plus a few more items because well...when in Rome. Only one employee asked if I needed assistance, but I don't actually think she was a Sephora employee - maybe an independent contractor for a beauty brand...? The check out line was also crazy long, but moved fairly quickly and the girl who worked at the counter was friendly. Being as I turn 40 this month, I'm trying to up my skincare game more than it already is so I'll definitely be back for more items soon!

To preface. This isn't the first time I've been at this location to buy beauty supplies…read more I came here to get my hair colored because I dyed it with henna about 11 months ago and was looking for something new. I know about the unpredictability of using henna and then dying with color, especially with products that use developer, due to the chemical reaction between the two. What I'm disappointed about is that when I asked about which dye to use, it turned into a conversation about how much of a bad decision it was and that I was going to "go bald" by burning all my hair off. How I expected the conversation to go was to do a test strand and purchase a sample bottle of a lifting agent before using a permanent color dye. After being discouraged from coloring my hair, I went ahead and bought my regular hair products, along with a new pair of scissors, since my previous pair had outlived their usefulness. Safe to say I won't be returning here again.

Just had another great experience at the Rocklin Sally Beauty. I came in a few months ago to get…read moreproducts to dye my hair at home, and the staff was super helpful with tips that actually worked. Even though they were out of the specific Wella color I wanted, the girl working suggested a perfect alternative and my hair turned out exactly how I wanted. Came back today for more hair color and developer, the same helpful girl was there and helped me find everything quickly. I was in and out. Love that they have so much to choose from for hair, nails, and makeup. Definitely my go-to spot, and I'll be back soon to grab some hair products.

I stopped by to find some skincare. I was nicely greeted when I entered. I encountered multiple…read morestaffers who offered any needed assistance. There was no pressure, rush, or intrusiveness. When I needed help knowing where to locate something, a staffer walked us over to the aisle. The store was organized & has a lot of products to browse. However, it's all packed in & aisles aren't that spacious. At checkout, the person who rang me up was friendly & helpful. Overall, a pleasant shopping experience.

Today I booked a hair appointment for a hair cut and it went really well! My haircut turned out…read moreamazing, my stylist was Kylie! I did not have any inspo for her but just described what I was looking for my hair, which was to take some length off and create volume with long layers, face framing but not necessarily bangs and she gave me just that. The whole experience was great and I would absolutely recommend and also come back again!

This Sephora is inside the Kohl's on Fairway Drive in West Roseville, by Target and Top Golf. Easy…read moreto find and lots of parking. I haven't been inside a Kohl's for many years, and sadly after this visit, I won't be coming back for a long time either. My review here is for the Sephora INSIDE the Kohl's. There was something specific that I wanted and it showed online that they had it in stock at this store. This store is about 40 minutes from our house, so I wanted to call them first and confirm before we made the drive over. I also had a Sephora return and I wanted to confirm that I could do a return there even though I bought the item at Folsom Sephora. I called their phone number for about 4 hours, about 10 different times. Each time, the electronic voice operator greeted me, gave me options for which department (Sephora), transferred me once I made my choice, and it rang and rang and rang. EACH TIME. They never answered the phone and I was not able to crack the code to get a human being. It gave me the option to press 4 for a Sephora representative. NEVER answered the phone. I kept thinking - they must be super busy!!! So, unfortunately, we drove over there wasting gas and time.... Come to find that they DID NOT in fact have the item in stock as shown on their website. The employees could not care less. They were kind of snappy with me. "I guess there is an inaccuracy on our website" they said about the item I wanted. Also, I learned that you cannot return items there unless they were bought at another Kohls/Sephora combo. (lesson learned) There were 4-5 Sephora employees and zero customers. I thought it was odd that they never answered the phone. The employees told me that right now the Sephora there doesn't have a phone. So I'm thinking why does the phone system keep saying I'm being transferred? I talked to the store manager on my way out and he says "Yeah, we got a new phone system and none of the phones work now." That's it.....their phones don't work AT ALL. This is such horrible customer service that I can't almost believe it. There is nothing that tells the customer that you will never have your call answered. And their in stock system doesn't work either. I will not return to this store. I am a huge Sephora fan in general and I hope they will take my comments to heart.

I give the sales ladies Sharlene and Shaei 5 stars for their knowledge in products. Not only do…read morethey know the product lines, they are very easy to talk to and will give you their recommendations. I was there to find something for my face after I got a break out from using the wrong product. Sharlene recommended a wonderful cream by Dr. Jart. I was worried about having an allergic reaction, so she gave me a sample first. I really liked the product and I went in there today to buy it. I also needed to find the right shade of concealer/foundation. Shaei helped me and gave me a sample to try. She recommended some other products, too. I'll definitely be back. Thank you Sharlene and Shaei.

I came in today looking to try a lip liner / lipstick duo, and came out feeling way more…read moreknowledgeable!! Jill was the one who helped me, and she was super kind and courteous. She helped me try on so many different shades, experiment a bit with the colors, and gave me tons of great feedback. She also sanitized each lipstick / gloss for me, and even gave me feedback on a jacket i had just bought at a prior store. I don't normally wear lipstick so I entered in feeling pretty intimidated, and jill put me right at ease. I highly reccomend - thank you jill!!

My daughter wanted to take advantage of this sale today. This is my first time at a Mac location…read more The associates were busy assisting customers and it literally felt like a "girls day," in this place. After browsing for a couple minutes Maria came to assist us. She's very friendly and was extremely helpful in keeping us in the sale price range that they were offering. Pretty much almost everything but a select few sections. It didn't take long to come up with a shade of lip color and lip pencil. There's no pressure to buy anything. They offer everyone assistance and have assistants for those who speak another language. Maria even walked us right over to take payment at the register. A 5 star experience and will be back.

I don't normally come out to the Galleria, and have never been to this particular Express; but have…read morefrequented Express for years. I came to this location recently as my family and I are attending a wedding and my boys were in need of dress attire. After arriving and going to the men's section we were greeted by one of the sales associated. I don't remember her name but she was short, blond and had a slight accent. She was also very polite and extremely helpful. I wasn't sure what exact sizes my boys would need as they're statures vary greatly, and didn't know if sizes were carried for my youngest. I gave estimates sizes to the associate and she went from there looking through the stock on the floor, in the back area, and even online. In case I might find something there that I could find while in the store. We were probably in the store for over 2 hours while I went back and forth, from the floor to changing room. Having my boys trying on everything from slacks, jackets, dress shirts, belts and dress shoes. In various styles, lengths and colors; ensuring we got the right fit for all 3 of us. I was thankfully able to go off my current Express clothing sizes to quickly find what I needed. OVERALL: Sales associate went above and beyond to help us and which was very appreciative. And made our experience very smooth.

The experience was pleasant in Roseville. Manger was Mecka was awesome. I received all of my…read morerewards and discounts from my app. I will definitely be back!!!!