I'm so disappointed in the customer service my mother received. She had been a loyal customer for…read moreover 5 years, spending $1,000's and buying all of her oil from this establishment. She's 76 years old and needed a new mod. All she's used in the past was simple mods. They sold her a $120+ dollar model with all the bells and whistles which was much more then she needed and when showing her how to use it the salesman/owner had issues getting it to work. When my mom got it home and the batteries needed to be changed she couldn't get it working again. She called and they told her to return it and they'd replace it or refund her money. We drove the 20 miles back to the store and they managed to get it working again and told her if she had any more problems to bring it back and they'd replace it or refund her money. Again, after the battery died the first time she had the exact same issue so we drove back the 20 miles to the store. They again got it working and refused to replace or refund her money. There is obviously an issue but told her because they could get it working they wouldn't refund or replace it. She's 76 years old! They shouldn't expect her to have to "play around with" a mod to get it to work. If the issue is that the mod is to complicated for her then they shouldn't have sold her more then she needed and once they realized she was unable to operate it they should have replaced or refunded her money but they were very unprofessional and refused to make the situation right. I was stunned that this is how they would treat a long time loyal customer. They've lost any business from our family and I wouldn't recommend giving this business any support. There are better vape shops in town, with better prices and much better customer service. Buyer Beware if you purchase anything from them, you may be stuck with junk that only works part of the time.

These guys were extremely helpful in helping me make a purchase decision! They listened to my…read moreconcerns, answered all of my questions, and got sold me products that I'm really happy with!

Great prices and assortment of disposable vapes. Could absolutely do without the crazy run down on…read moredangers of batteries but also, people are incredibly dumb and I get it.

I love the service at EC Blend. One dude and 2 gals were up beat, fun and very helpful! I get…read moretreated well and usually find what I need. If I can not get what I want, it meanders they anticipate a shipment soon 12/21 ECBlend, continues to be a wonderful source for vaping needs. The girls are lovely and so helpful! Thanks

Great customer service Alec took the time went out of his to ensure the customer got the correct…read moreproduct . Understanding the situation following store protocol to the best of ability while maintaining his cool with other customers . Great experience would recommend this store

Great selection of vape products. Friendly staff are knowledgeable and helpful. I would recommend .read more

Buyer beware. Worst service ever. Guy working counter was a real jerk. Bought 2 cds a couple days…read moreago & one wouldn't play in car cd. Was in read only mode. Took cd back to exchange it & was given a lame excuse saying it was my cd player & wouldn't let me exchange it. I had no problem with the other cd. A reputable store would stand behind their product. I won't be buying from them again.

On our way back north to Seattle, we stopped in downtown Grants Pass. While my wife hit a nearby…read moreantique store, I happened into this shop to see if they had a bowl attachment for a smoking device I had. The friendly guys asked me to bring my piece in from the car so they could get the right fit. The first man that helped me lined up a selection of items that all worked and I went with his top recommendation. Great selection of glass smoking items and accessories. They wrapped up my purchase in bubble wrap. I plan to pop in on our next road trip that way. Nice, chill spot in the downtown retail area. We were surprised what a cool vibe this section of town has.

I haven't been to Ashland in 4 years since I graduated from SOU. I drove back today to visit and…read moredecided to go this smoke shop as I remember coming here years back. There is a huge selection of juices with some great sales on a bunch that I got out of a basket. Great customer service and great prices. I'll definitely be back the next time I visit.

This is a great store to visit. Lots if inventory and I thought Mike was very helpful and pleasant…read moreto deal with, something you would expect from a local shop. I feel his prices are mor4 then fair.

Had a great experience at Sky High on my travels through this area. Zoey was exceptional in her…read moreinteractions with me. Kind, friendly and knowledgeable! Will be visiting again on my next trip through the area. Thank you, Zoey! :)

Great selection and even greater staff + ownership Staff is very knowledgeable and always nice!read more

Service is slow! Selection is wide…read more Value is reasonable. I enjoy vaping they usually have what I want when I need it.

i moved to Medford in August 2024. I've been faithful to vapor legends for my vapes. bought one…read moreabout a week ago, recently it just stopped working. i stopped by the shop n talked to the Assistant Manager Kayla i believe. She checked it out n let me pick a new one! ty again