From out of town and showed up at the Friday evening sip 'n smoke to check it out. Was recommended…read morea great cigar and was offered a seat out front by fellow patrons. Friendly folks and great cigar = a really nice experience. Tip: bring your own beverage. 5 stars!

I have had nothing but good experiences here.. now am I a regular...no, am I a professional...no,…read more I enjoy a cigar when cooking on the grill, smoker or watching a game... maybe 15-20 cigars a year.... The service seems good, the place is nice and stocked.... Cost seems normal to me.. all in all give it a try.

The prices are good. They need to hire people who want to work. Not have a attitude because they…read morehave to work.​

Great selection. I am from out of town had to find a good cigar store. These guys are great. Great…read moreselection and service. There is another guy in town that prefers to never open and that's a pain when his business sign says open and nada. I've been back to these guys 3 times and going again today. Also they have everything a real cigar selection, from Arturo Fuente to Drew Estate and evening else. Also lighters, cutters, boveda, they even have cedar spills. if you vape they have that all as well. Road I found you guys on this trip.

Had my first visit the other day. Nice little shop full of all sorts of cool smoking related stuff…read more Friendly staff.

Wonderful selection and friendly staff! They always hook it up with deals and help out with…read morequestions.

They sell products that tender break or don't work as a state they're supposed to I've had a lot of…read morebad luck with products from the store one employee which is rather rude John kept consisting that and talk to me like I was a kid that I was stupid and didn't know how to work a machine a simple pin which I've been using for years. I then return something because I spent money I wasn't supposed to and my mom got upset so I went to return it I never used it the owner explained to me that he's not supposed to do it but he will do it but John had to put his two cents in and tell me once again that they can't do that. He saw I didn't like it so I went back to return it I didn't even use it and the money that I was going to be returned to me I ended up spending it back at the shop just to prove to John and the bill that I'm not the type of person to buy a product not like it and then just return it. Then John which is it has a criminal history had a bad time at court the other day and decided to take it out on me I came in the store with a white plastic bag that you couldn't see inside he was on the phone and I was on the phone with nabil with my voice kind of louder than normal cuz I was upset he then comes out and starts raising his voice Pat over mine and I asked him why are you raising your voice. In customer service udescalate things you don't escalate things that's they must not be taught well about customer service or you just plain ass doesn't care. It's all a fake in the front they act very nice and friendly and get your money for products that will not last long then you're the bad guy get cops called on you and get threatened to be arrested if I go to the store why would I return to a store where I was rudely treated called a liar like I'm a con artist so if anything it's doing me a favor saving me money. I forewarn anyone going to holy smokes that it is a facade they will be very nice and friendly with you but if you have any problems whatsoever say a item is defective which happens they will either not take it back or they will considered you a con artist or someone trying to rip off the store. Not sure how when something is broken not because of me but because I put a little warm water in something and I set it down and it broke and I'm the bad guy. How about the fake shroom bars that they sell I've spent $80 or more on them you can authenticate them and I did they were both fake did I go in there complain argue yell and demand a refund no I did not. So shopping here you will end up losing money because the product will not last long or will not let work as intended and if you want to return it for some reason that it's defective you might be considered a con artist and a liar just like me. The piece that broke that I put warm water in that I was accused of being a liar I was going to buy it I didn't want a free piece but John assumed that I was coming in there to get something for free he got in between what me and the owner were talking about had no idea what he was talking about and now lost a customer for life and many more customers after I tell all my friends and family what was done to me there the other day. Now the owner is threatening to take me to court and accuses me of stealing stuff from them which I stole stuff and I never did and if I did steal something why would you wait till now to press charges that makes no sense at all he's trying to make me look like the bad guy and the one that created this issue. and problem when ultimately it comes down to selling products that break very easily or stop working within a few months and then your criminal employee goes off on me and is rude and calls me a liar and he's is sending me to court. This place is a crook. He always offered me items for free when items broke and every time he offered it for free I always said no I didn't want nothing from them for free just to prove that I'm not a con artist now he's using that against me saying that he gave me a gift because I calm them out of something no your product just broke because it's cheaply made and I was going to even pay and buy for the same exact one. Can you help me out then and the other present you gave me the bong which you gave me because I spent $175 on a bong a month before and it broke when I put lukewarm water in it at the bottom and has very upset and then I bought a dryer vape pen or a nectar collector which you have to turn all the way up for to work which isn't right and the neck and the dryer vape worked like crap. I wanted my money one time in there because the product did not live up to with the box says or the aspect says on it I was never the type to go in there and always expect money or something free I always offered to buy stuff back even though it wasn't my fault it broke. So now he threatens to take me to court this just shows me the type of character he really is you leave a bad review and then you get threatened to b sent to court. I've yet to even get a sorry​​

Given the fact that it shares residence with RV storage and a parking lot with drive-through food,…read moremy instincts told me that this is not a legitimate business. But they had the product I wanted, so I didn't listen to my instincts. I used the product I purchased twice and a spring broke inside of the battery, rendering it useless. When I went to exchange the defective product (precisely one week after purchase), I was told that, "we can't exchange products because we don't know what people do with them after they take them out of the store." So, you won't handle a broken product for your customer, even though you can send it back to the manufacturer as DOA and you're not out a dime. Well, you won't get another dime of mine, that's for sure. Stand behind the products you sell or get out of retail.

Tip of the day, from a customer. The other day after checking yelp for hours of operation, I headed…read moreto the store that was closest. Upon arriving I found it closed early. I called the only phone number available were the gentleman told me "Ya, I'm not sure what's going on with that store". Tip is, If you have more than one store and only one phone, those answering this phone had better know. We're not talking about a multi national chain here. Your managing the incoming calls. You shoot a text to this mia party and let them know that they have customers waiting to spend their money. I do like this company however. Good juice @ the best prices in town and they will make you any mixture you would like. Just tighten up the ship a bit.

All the girls are really nice, always get a good morning,or afternoon. Plus they always remember me!read more

I haven't been to Ashland in 4 years since I graduated from SOU. I drove back today to visit and…read moredecided to go this smoke shop as I remember coming here years back. There is a huge selection of juices with some great sales on a bunch that I got out of a basket. Great customer service and great prices. I'll definitely be back the next time I visit.

This is a great store to visit. Lots if inventory and I thought Mike was very helpful and pleasant…read moreto deal with, something you would expect from a local shop. I feel his prices are mor4 then fair.