The only place in southern Oregon with premier glass and quartz pieces and employees that…read moreunderstand what everything is. They have hard to find sizes and shapes for bangers and terp slprs and the cool stuff that makes them spin and whirl keep your product moving and at the right temp. They also have a great selectionof of vapes and trendy "squishy" things. They have a super selection at all price levels and take pride in showing you how to use anything they sell. They aren't snobby at all and are always having fun while working hard.

Had a little issue with a product I had purchased, ended up having to go back in but I was met with…read moreexcellent customer service. Tony was accommodating to the situation and had no issues taking care of the issue at hand. Would recommend this spot to anyone seeking a good quality smoke shop in the area.

Had a great experience at Sky High on my travels through this area. Zoey was exceptional in her…read moreinteractions with me. Kind, friendly and knowledgeable! Will be visiting again on my next trip through the area. Thank you, Zoey! :)

Great selection and even greater staff + ownership Staff is very knowledgeable and always nice!read more

Horrible customer service bong bowl just came apart and they wouldnt do anything about it it didnt…read morebreak the quality of their glass is just that bad its horrible if 0 stars was in option they would get it...

Went in and all seemed very well. Spoke with a very nice lady and she gave us a good price and then…read moreovercharged me on my credit card by 20 dollars. When I called back, they said they would not do anything because the woman who gave the discount didn't have the authority. This is unfair to me because I was just trying to pay what I was told to pay. Very bad business culture and I would recommend going somewhere else other than there.

Spent 19.99 wouldn't give me my stamp I have 100s of dollars here but won't be back again over a…read morepenny. Shitty plus everything is over priced in general.

I would expect the employees to help and not just sit and ignore me, But they're too busy playing…read moreon phone

Titus. A professional, polite, suggestive and engaging guy. He made my buying experience enjoyable…read moreand informative. I very much recommend Cigar Cave Medford. I'll be back for sure!

From out of town and showed up at the Friday evening sip 'n smoke to check it out. Was recommended…read morea great cigar and was offered a seat out front by fellow patrons. Friendly folks and great cigar = a really nice experience. Tip: bring your own beverage. 5 stars!

Be careful going here.I needed vape pods. Went to there store where the girl behind the counter…read moretried to way overcharge me, for pods. No thanks to your over $30 for 3 pods.Went to the vape store on Riverside got the 3 pods for $10. 9/16/23

I needed my cigars and they had em !!!! Woot! Friends for life ;)…read moreFriendly, clean, good spot

Service is slow! Selection is wide…read more Value is reasonable. I enjoy vaping they usually have what I want when I need it.

i moved to Medford in August 2024. I've been faithful to vapor legends for my vapes. bought one…read moreabout a week ago, recently it just stopped working. i stopped by the shop n talked to the Assistant Manager Kayla i believe. She checked it out n let me pick a new one! ty again

Awesome place Great product…read moreExcellent showcase Super knowledgeable staff My everyday go to

I went to the Crater Lake location due to a weight mismatch between a dab rig and basket I bought…read morethere as a pair. After watching these tiny little rigs tip over due to the weight of the heavy baskets three times now, I decided to go in and buy a smaller basket, better suited to such a lightweight rig. The young lady, Shawna, was super sweet and immediately went to ask a manager for assistance. The first manager that came out, Lucas, was super polite but seemed extremely confused about what I was telling him. As a result, I asked to speak to someone else. That's when Jason came out. His entire demeanor was argumentative, dismissive and completely unprofessional. He repeatedly interrupted me to ask questions like, "was it tipping over in our cabinet before you bought it" - questions obviously meant to delegitmize my experience. I wasnt even asking for a replacement for free. I was simply asking 1. To purchase an appropriately sized banger for the rig I purchased from your store and 2. To address this design mismatch moving forward so this doesnt keep happening. Jason continued answering in a very condescending manner, exclaiming that this is the first time he had heard of any issues with this product. I explained that even if I am the first person reporting the issue, an issue is still being reported. He continued interrupting and arguing, clearly attempting to continue delegitimizing my customer experience. As if a customer complaint is some sort of argument, or I was being a "Karen" for daring to say something contrary. I asked him if I could speak with the owner and he told me no, and then quickly added, "but I can give you their email".