Good service department! Chris does a fantastic job and communicates consistently. Thank you!

Would differently not recommend for service of a vehicle. They won't except parts from your warranty company. Make you buy parts form them for a lot more money. They won't honor their promotions that they send out for recommended service. And wouldn't update my maps on my jeep told me i had to order the update and do it myself. I will differently be looking for a better dealer even if i have drive an hour away for better service.​ read more

Corwin Dodge in Fargo, ND, failed to honor their promised $20,000 trade-in quote, offering only $14,000. When informed of Tesla's $19,000 offer, they instantly raised it to $17,000--still lowballing by over $3,000. The next day, an email from the same representative quoted $19,000. Upon confirmation, they denied it and reverted to the low offer. This sequence proves the initial price was never intended to stand. Kelley Blue Book's role in the valuation appears compromised or misused. The conduct was deceptive and unprofessional. Avoid this dealership And Kelly Blue Book for either perpetrating the fraud themselves or working with a crooked car dealership. read more

2005 Buick LeSabre Limited - Car Mis-represented, I talked to salesman over the phone. He drove it, and told me it was sound (I have a text from him) and sent pictures of rust by wheel wells. He knew I'd have to drive it across 3 states to get it home. Based on what he said and the carfax, I put a deposit down which he indicated would be returned if the car was mis-represented. I gave him my daughter's name as a co-buyer as she lives close enough she and her husband could check the car out. She and her husband took it on a test drive. The windshield is broken all the way across about 8" from the bottom - enough to obstruct the view making it illegal to drive. The undercarriage is rusted so badly it affects the structure. It shook horribly going 70 mph, indicating bad motor mounts. The driver's side mirror is cloudy and obstructed. There is a hole in the seat where the emblem was cut out. There is oil residue in the antifreeze/coolant fluid. The intake gaskets are leaking. The driver's door handle is broken. The paint is chipped and scratched. The heater on the passenger side won't work unless it's turned up to 90. The airbag light stayed on the whole time of the test drive. There is deep corrosion on the hood latch. They won't refund deposit. The car was grossly mis-represented and belongs in the Junkyard! Don't buy or do business with these people! read more

Crystal was a pleasure to work with. I was looking for a 1st vehicle for my son and she made it a great experience. She really helped narrow down our options and get my soon pointed in the right direction. And that is hard to do with a teenager. We are highly satisfied with the sales, service and finance departments. Everyone was so great! We will be back! UPDATE: To say I am disappointed in Corwin and its staff would be a massive understatement. I am appalled. Shortly after my initial review, the vehicle broke down. It is my firm belief that this was a pre-existing condition the dealership was fully aware of prior to the sale. The evidence was clear in the radiator reservoir fluid, yet Corwin conveniently performed a full system flush just before I took possession. I do not believe for a second that this was a coincidence; it was a cover-up. I attempted to handle this professionally, leaving countless messages for management, but was met with total silence. After being ignored for weeks, I was forced to have the vehicle repaired. It wasn't until I filed a BBB complaint that they offered a measly "goodwill payment" for towing and diagnostics--a drop in the bucket that still leaves me over $1,500 out of pocket. Only then did Corwin decide to speak to me--solely to deny responsibility. To make matters worse, their official response was pure gaslighting, claiming I "failed to cooperate" when I was the only one attempting to communicate for months. They hid behind my refusal of an extended warranty and claimed "lack of proof," despite the obvious signs of a pre-existing failure. The lack of accountability is staggering. They blamed me for not bringing the car to their shop, yet they ignored my offers to have it towed there or to their local Grand Forks branch. I sent them the diagnosis and waited weeks more for a response that never came. The vehicle broke down late September, but was taken to a shop until mid December so they had plenty of time to respond. I had no choice but to fix my car after being systematically ignored by three managers and my sales rep, Crystal. Do not trust them. Corwin is a poorly managed dealership that lacks basic business ethics and their employees are immoral. They would rather ignore a customer and mask a mechanical issue than do the right thing. I've learned an expensive lesson: do not trust this dealership. Save yourself the headache and the money--take your business elsewhere. read more

I am posting this review because I believe other consumers deserve an accurate picture of what a lease transaction at Corwin Chrysler Dodge Jeep Ram can look like. On January 22, 2026, I leased a 2026 Ram 1500 Big Horn, VIN 1C6SRFFT3TN212585. I spent the better part of a day at the dealership. The vehicle was listed on their website at $56,044 eight days before I signed. The agreed vehicle value in my signed lease contract is $64,299.83. That is a $8,255 difference. Using the standard lease formula, the math works out to $221.37 per month in overcharge and $8,633 over the 39-month lease term. I have the archived listing with my VIN confirmed. I have the signed contract. The numbers are not ambiguous. At no point during the transaction was the selling price discussed or presented as negotiable. When I raised this concern with the sales manager, I received a voicemail citing the adjusted capitalized cost as the sale price. Those are separately defined line items in the Consumer Leasing Act Disclosures on page 1 of the contract. They are not the same number. I sent a formal letter with supporting documentation to the General Manager and the President of Corwin Automotive Group via email and USPS certified mail on March 12, 2026, requesting a response by March 20, 2026. No satisfactory response was received. I have since filed a complaint with the North Dakota Attorney General's consumer protection division. I have also shared this experience with local consumer media. I have no complaint about the truck itself. I love the truck. My complaint is about a transaction where the selling price was never disclosed, a documented discrepancy of $8,633 was responded to with misrepresented contract terms, and good faith attempts to resolve it were ignored. If you are considering leasing or purchasing here, know your numbers before you walk in. Understand the difference between MSRP, agreed vehicle value, and adjusted capitalized cost. Do not assume the price on their website is the price in your contract. And save everything. read more

I leased a brand-new Jeep and was only able to drive it for six days before the rear axle failed. A catastrophic issue like that on a brand-new vehicle is unacceptable, but what has been even worse is how this dealership has handled the situation. For over two weeks, I have been getting the runaround just trying to get answers. I was initially told the soonest service appointment available was two weeks out and that the vehicle was "safe to drive." Being told a vehicle with a faulty rear axle is safe to drive is incredibly concerning and shows a serious lack of responsibility for customer safety. I was then told the replacement part would take two weeks to arrive, only to be told a week later that it would actually take another two weeks. Throughout this process I have spoken with multiple managers, and every conversation ends the same way -- being told I need to talk to someone else. No one seems willing to take ownership or provide real solutions. What is most frustrating is being told that this is "Jeep's problem" and not the dealership's, even though they are the ones who leased me a defective vehicle and are the point of contact for service. Passing the blame while the customer is left without answers is extremely poor customer service. Leasing a brand-new vehicle should come with peace of mind, not weeks of stress, safety concerns, and zero accountability. This entire experience has been incredibly disappointing and unprofessional. Based on how this situation has been handled, I will absolutely never lease or purchase a vehicle from this dealership again, and I strongly encourage others to consider this before doing business here. read more

Typical big car service dealership. Would not recommend. Find a small repair shop. Brought jeep in, told them what was wrong, they charged $260 to tell me what I told them and that it wasn't under a covered Chrysler warranty as is was probably a workmanship issue. Typical Corwin response. read more

Corwin has taken a serious turn for the worse in recent years. My experience purchasing a used vehicle from Corwin Honda in January 2022 was excellent, which is why I returned in October 2024--this time to Corwin Chrysler Jeep Dodge--expecting similar service. Unfortunately, that was not the case. Since driving the vehicle off the lot, I encountered multiple problems. I brought it back to Corwin twice for repairs and inspections, and both times I was reassured the car was fixed and in good condition. However, after a third issue arose, I took the vehicle to my trusted mechanic--who refused to test drive it due to safety concerns that were uncovered. A list of issues were discovered during the third fix; major issues included a coolant leak from the radiator and raw fuel leaking from the gas tank--serious hazards that could have resulted in a fire or serious mechanical failure. These problems were never disclosed or addressed by Corwin, despite their earlier inspections. Since then, I continued having less serious, but still bothersome issues. I understand minor issues can happen with used cars, but this vehicle was clearly unsafe and should never have been sold in that condition. The lack of transparency and integrity showed a complete disregard for customer safety and trust. Attempts to resolve the issue with multiple Corwin managers led nowhere--it was simply brushed aside. I've since traded in the vehicle at another dealership, taking a financial loss. I will not be returning to any Corwin dealership unless there's a significant improvement in their service and ethical standards. I strongly caution others to think twice before doing business with Corwin. read more

My Mother-in-law took her Chrysler 200 in to get the battery replaced and an oil change. She noted to the Service advisor that the battery wasn't holding a charge and she had to get it charged frequently to drive the car. When she picked up her vehicle, she had over a $900 bill for a new battery and oil change. They noted that they tried charging the battery for one hour and it failed. Therefore, a charge of one hour service for something she already told them was a problem. Get a loan before you take your vehicle there to be fixed! read more

Quick summary with a detailed explanation in attached pictures: I purchased a Chevy Blazer from Corwin Chrysler Dodge Jeep Ram and was lied to, gaslit, treated disrespectfully, told to go to a Gateway Chevrolet for questions, and talked down to by both the salesperson and manager all over a situation that would not have been a big deal if they owned their mistakes and apologized instead of doubling down on the lies and disrespect. read more

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Izzy Ortega was my salesman, he was so helpful, nice, and not pushy at all! I can't thank him enough for his hard work, I got a sweet deal on my new car! read more

Corwin's customer service after the sale is horrible!! We purchased a 2017 Nissan Rogue with 36,000 miles on it in January. We found the car while looking online. Looked great. Price seemed fair. We set up an appointment with Dylan, a salesman there. We ask all the usual questions about the car's history. He says no accidents, and zero issues. Great! We did this deal while it was dark outside, and couldn't really inspect the car fully. A couple days later I look at the car closer and realize there is body damage. I ask Dylan about this, and if they're going to fix it since it was never disclosed at the time of sale. He says no. At this point I'm frustrated with him. Basically refuses to do anything about this issue. After a couple weeks we notice a loud noise coming from the feint end. First thought is bearing or CV. Ialso nitric an inside panel on the dash coming apart. I text Dylan asking if this is covered being that we had only had the car a couple weeks. No response for a week. Meanwhile the noise gets worse and worse, and the panel appears to be glued. He finally responds and tells me that they won't do anything about it. Refused to fix it. Then he tells me to take it to Nissan, another dealership. Might be covered under warranty. So I go to Gateway Chevrolet, and the process was awesome! They put me into a brand new car for a few days while they fixed the front end issues. But, we're still left with a car that has damage inside and out! I will never recommend anyone to Corwin, EVER!! Not sure how they are in business if they treat their customers this way! read more

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So, I'd like to say first and foremost I hate car shopping, salesmen make me nervous, and I was completely dreading this. It was such a huge relief when we met Armin and he was so friendly, not pushy at all, and was very attentive to what our needs and budget were. We got exactly what we needed, no fuss, no stress, the whole experience was refreshing. We love our new car and we love Corwin. I can't recommend Armin enough, if you're in the market for a new or used car, stop in and see him, I have no doubt he will provide the same excellent service to all. read more

Corwin Chrysler Dodge Jeep Ram - 2019 Jeep Renegade - Car Dealers Near Me - Fargo, North Dakota

I purchased 3 vehicles from this dealership 2 years ago from Julia and received pretty good service. It seems the managment team has changed since because they have now lost my service contract on my Ram truck and could care less on what I have purchased from them. I will not be going back to have any services done or return for any further purchases with this dealership! read more

Corwin DOES NOT CARE ABOUT YOUR TIME. Went into sales office for 4pm appt to complete the purchase of a used 2017 Durango and was left sitting for 2 hours before they told me the car was not even on their lot. AND THEN suggest I wait longer so I could still pay for the car today, but pick up the car next week. WHO TRUSTS CORWIN TO TAKE MY MONEY TODAY AND LET HE HAVE RHE CAR NECT WEEK ....... NOT ME! read more

I went to Corwin Jeep to place an order on a 2021 Jeep Grand Cherokee L on 06/30. We struck a deal on a Summit. I turned my Jeep Gladiator in in good faith. They told me 8-12 weeks for delivery. I was ok with this and traded my Jeep Gladiator in. Corwin took possession of my Gladiator the next day 1 July 2021. 4 weeks after I had ordered I received my build sheet. The vehicle came in with no electronic differential. Did not take delivery. Not what I ordered. I went in on Sept 3rd to order a vehicle again. I was told the ordering was not ready for the 2022. It has been 2 months since I had a vehicle. Sales person called back and told me that Corwin would not honor there deal. See attached. I got a call from the GM and he said that they could now get full price and would not honor the deal. Stay away from the Corwin Auto Group. I have lost thousands on this deal that they broke. No tax break on the trade. Since there was no trade. read more

Set up appointment to get recall on jeep. Arrived as scheduled and didn't have the parts. Waisted half a work day. Rescheduled and was told a hals a day. Arrived then told full day and wouldn't give a ride 25 minutes away. Their time is way more valuable than their customers. read more

As I'm writing this it has been almost 4 hours for a tint on 2 windows!!! It's only 2 windows how long can it take to heat up a film and put it on a car window, and I could I would give it zero stars and they keep reassuring me it will be done in 15 minutes, but they've been saying that for 3 hours now read more

Best experience I've ever had buying a car start to finish! Highly recommend this place!

Well I have NEVER seen such outstanding customer service. We bought a car this morning, the salesman, Leo Simmons, went over and above to find the EXACT car we wanted after he asked a few questions. He got us a great deal, we drove the car home, the same day(today) and found a couple of questions about the operation. Hubby called and Leo said he would come out to the house to show him. Hubby told him that wouldn't be necessary, that, he may have more questions later. Leo Simmons insisted that he come out to the house, (1/2 hour drive) to show him. In this day and age that it OUTSTANDING customer service. And the other employees were friendly and helpfu. Corwin has our vote for best car dealer around. Thank you Leo and others. read more

They broke my passenger mirror and the claimed it wasn't there fault. Even though their machine ran into and broke it and truck was in park and turned off. read more

Corwin Chrysler Dodge Jeep Ram - Car Dealers Near Me - Fargo, North Dakota

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I took my vehicle in to get it serviced for a misfire. The shop could not figure it out and left me with a sub $200 inspection bill. After that I took the time to check and see what was wrong with my car and it turned out it was just a dirty air filter, kinda impressed that these guys missed that on the inspection. I was offered a free inspection when I reached out to the service manager so eh not too bad of a place. At least they made an attempt to make it right. read more

I was trying to purchase a vehicle through a private seller. I took the vehicle to Corwin auto to have them do a maintenance check on it. I paid $150 for the maintenance check. then they called the guy who I was trying to buy the vehicle from and bought the vehicle. so not only did I pay $150 for this maintenance check I no longer can purchase the vehicle because now they are buying it. I understand they do what they have to do to have business but it's completely unfair to take my money and the vehicle I was interested in. To me it's very unprofessional and I don't think I would be purchasing a vehicle from corwin now. it's just very shady and unprofessional of them. I also don't blame the private seller because he was just trying to sell his vehicle. read more

I bought my car from corwin dodge 2 years ago. Now I know it's rather late to put this review out there but I wanted to share my horrible experience with corwin. Now this dealer is like any other, they wanna get you in the door sit down and screw you up the *** with 10 percent Apr PRE COVID. so right off the bat there's that and if I'm really honest here the purchasing process was not that bad once they figured out I'm not gonna be scammed on a USED CAR that's more than 5 years old. So I got my car and I go to leave. Now this is where it hits the fan. I go to leave and I get a warning my tps sensors (tire pressure sensors) go out not low. They fail. So I immediately back it into the service bay I just drove out of and tell them this. They are very hesitant and don't wanna touch the car today. They tell me just drive it, we were in a very cold snap at the time so they thought maybe when it warms up they'll work. Well of course they didn't so I call them a week later and ask to have my sensors fixed and they agree they will take care of them and I'll be covered, get an appointment and I arrive just to be told that they don't actually have the proper tech to fix this. How professional a dodge dealer can't fix a tps sensors wow. What kinda clown technicians do you hire?? So I of course never get my sensors and a month or so later I needed to get an oil change. So I make a appointment and I arrive sit in the waiting room and I'm told it'll be just a short wait...3 HOURS LATER my oil is changed. 3 hours 3 horrible hours in that terrible dealer and on top of it they don't even keep nice dodges in the show room. I don't wanna stare at this pile of turd jeep liberty you have or this base model classic ram 1500. Maybe pull the hellcat off your lot slap it inside and make us all happy or even a scat pack or a Cummins. Anyway, I had 3 free oil changes given to me after this HORRIBLE experience. Needless to say I threw them away. Avoid this dealer very unprofessional and poorly ran read more

Bought a used car from them, two weeks later the rear differential went out. Would not pay to get it fixed or let me exchange. Four months later they still haven't gotten me a title for the vehicle. most unprofessional dealership I've ever had the misfortune of buying from read more

Be very careful. The only concern this dealer has is getting the transaction done, regardless. Once you are out the door customer service and satisfaction go with you. Perhaps if you are a wealthy farmer who 'writes an $80k check for a new truck every year' there's a hope for your return. Corwin does not care if i am a repeat customer, that was made abundantly clear. And I won't be. read more

TAKE YOUR BUSINESS ELSEWHERE!!! TERRIBLE CUSTOMER SERVICE!!! After the sale is so important and when i left the store I had some questions and concerns, I had called numerous times, nobody answered, left messages, nobody returned my calls!! Not cool in my book!!! All they care about is the sale!! read more

I was just here May 2022 and had an excellent customer service/repair experience. Dave C was so delightful and helpful. I thought I had a transmission and an oil leak. It turned out to be an oil cooler leak. The transmission was fine. They gave my van a full going over. They had the parts in stock. In by 9, out by 4 for less than originally quoted. The facility was beautiful, clean, and comfortable. I'll be back if I find myself in Fargo again. Thank you Dave, Shane, et al! read more

I have had multiple bad experiences with Corwin Jeep service department in Fargo, ND. They are unorganized, unprofessional, and incompetent. * On two different occasions I dropped my Jeep off the night before an appointment and I put the keys in the drop box envelope with instructions. First, they called the next morning and asked me if I had an appointment. ???The next time, I got a text saying we are sorry you missed your appointment. ??? Both times I had to call them back and tell them I had an appointment and then it was, "Oh yeah, I see it now." ??? *I waited weeks for them to call me back when a part came in. I finally called them, they said "oh, the part just came in today but we can't get you in for two weeks." I made the appointment and the day before I brought it in, I got a text, "Your part just came in." So the advisor on the phone lied about the part. He also forgot what I had called about after he "checked" to see if the part was in. *My son bought a new vehicle from Corwin last summer. Anytime he needed to contact the salesman, he would not answer texts or phone calls. When my son called the general manager, he would leave multiple messages without any reply back. I will never go to Corwin again and I am highly recommending that no one else go to them either. Just all around poor service and overpriced. read more

Would not recommend buying online or if you are not local.... I purchased a vehicle from Corwin in March online. I worked with Crystal, she was great in the beginning at getting the paperwork set up, inspection done- told me the two issues that needed to be fixed, and confirmed the vehicle would be ready in 1 week. I bought sight unseen and had to fly to Fargo to pick-up this vehicle. I confirmed with her numerous times that the inspection items would be completed and the car ready for pick up on the agreed upon day. Yes. When I arrived in Fargo, again after confirming the day before the vehicle would be ready, the vehicle we indeed NOT ready. She was very disorganized, tried to say the car wasn't ready after I had just paid for an airline flight to Fargo. The car wasn't even at the dealership when I got there, nor ready to go. When she showed me the car it had not been detailed- inside or outside, the gas tank was on E, and she said one of the items from the inspection didn't get fixed due to a delayed part. This delayed my pick-up by almost 3 hrs! The whole point of buying ahead of time is for a quick pick up! However, no problem on the delayed part, they agreed to ship me the part and pay in full for the labor. This did get done with no issues. Great. Two weeks later my mechanic found the second inspection item Corwin claimed they fixed upon pick up was not fixed and no one from Corwin mentioned a thing. I reported it and they again said they would pay for it and requested I send them the estimate. Now, here is where I went wrong and assumed they were using that as budgetary and not actuals. The actual labor and parts were $500 MORE than the estimate but Corwin only paid the estimated cost and now refuse to pay the actuals. So, I am now out $500 for something that should have been taken care of before picking up this vehicle and hours of time wasted due to them being disorganized, not backing their inspections or confirming that vehicle was ready. I am sure they are great to work with locally but I would not recommend buying from Corwin if you are out of the area. Make sure you get proof of inspection if buying a used vehicle from Corwin. It was truly the most ridiculous buying process I have ever seen and I am very disappointed anyone would allow business to be done this way. I should also mention that I went over Crystal's head to the used car Manager- calls and emails- and no response. Shaddy business practices. read more

If I could I would give my experience a -10. I'll start from the beginning. Brace yourself it's a bit lengthy. I first made a appointment online to look at a vehicle. I get there and he flat out said I am busy with a client right now so I am going to give you to ...... (I don't want to put the one new guys name because he was nice). This was after I had a text and email Confirmation from them about my appointment with him) The new salesmen said "that's weird he is our top Salesman and I'm not sure why he would do that" the car I wanted to see was gone. Salesmen said "oh I bet that's why he passed you on to me because it was sold. I looked over the original one was at his desk with no clients and on his phone. I felt like a POS that wasn't worth speaking to. The salesmen was nice and helpful. There was some safety issues (minor) in car I ended up getting but they had me bring it in next day. I was told it was looked threw, all looked good and issues fixed. Literally got in my car and nope not fixed. He had Me come in again. Ok fine. Nope not fixed. Was given the run around about not having communication with others there. Not my problem. And being this big of a company it shouldn't be a on going thing. I say that because I was told this on 3 different occasions. I was called a few times to set up a appointment to get fixed AGAIN. I missed them and returned 3 times with no response. I was then told I would be called the following Monday right away. Nope. Not at all. I text salesmen again and was told Someone would be calling me. Yes he did and now I'm sitting here waiting for it to be fixed at the wholesale Corwin right next to the one I purchased it at. One salesmen was clearly frustrated and said loudly "Jesus fucked Christ this computer is a piece of shit." And some other one burped a loud yet slightly impressive if he was a college student at a bar and I'm about 15 feet away from him. Nothing blocking me from him so he knows I am here. No other customers are. But before this all happened I first saw a car at the wholesale location and when my daughter and I walked in there were salespeople everywhere eating, on their phone, rude and very unprofessional. The salesmen I got there was a young nice kid. We got in the car for my kid and there was a swastica melted in the steering wheel. You did read that right. Swastica. Corwin is A HUGE company - they could not ever tried to fix that? I was disgusted. While we were checking it out the salesmen just took a phone call without even being away from us. It was clear he had no time for us or something. I have been in customer service industry for 26 years. I have owned a business for 14 of those years. If you don't have have customer service you have nothing. This company should be 100% ashamed and embarrassed but this. I should have never come here. I regret it and now stuck with car rapidly falling apart. It's been one week of owning it today. I am aware used cars have issues. But when I ask it to be looked at and willing to pay for that part of the service - and to fix what needed to be if they find anything then to be told how many times that it was done why wouldn't they do it? I'm a single mom who used all the money I had and finance the rest to depend on them be honest. Like I said I would have paid to get what was needed fixed after they fixed what should have been done in first place. I do want to add a positive the last one I felt with was a Dave at the wholesale for looking at my car and he was extremely helpful and kind. He even answered things and solved them right. We will how long it takes to fall apart. read more

My initial encounter with them was as expected with a car dealership. Dylan was very friendly and easy to work with. I ended up trading my vehicle in and it all worked out great. We ended up buying a 2016 Chevrolet Tahoe LTZ. On December 9th. We came up from Minot so it was about a 4 hour trip back. When we had about an hour left the check engine light and traction control came on so I messaged Dylan, and he got right back to saying he would call me first thing in the morning which he did. He apologized and said he was sorry the techs didn't do a 100,000 mile tune up like they should have. So that wasn't exactly what we wanted to hear but in the end Corwin agrees to pay for 1 1/2 hours of diagnostic work to figure out what was going on. It was towards the end of the day and I hadn't heard back from the local Chevrolet dealership about a day they could look at it, and Dylan hadn't called so I called him because I now have no working vehicle, and I have 3 small children all still in carseats and I needed to take them to school and daycare, and I live 15 miles from work in Minot. Dylan answered and I told him how I needed a vehicle. He said he was sorry, but there was nothing he could do about a vehicle because we live 4 hours away, and if I lived in Fargo they would just give me a car to drive while mine was getting fixed. I understand that, but unfortunately that wasn't the case so before I got too upset I said I would just call Ryan to see when they could look at my vehicle. I forgot to mention that I did purchase the extended warranty and they said as soon as the diagnostics was done depending on what was wrong with it my extended warranty would cover it and a vehicle while mine was getting fixed. Well my vehicle couldn't get in until Wednesday. I called Dylan back and asked what I was suppose to do about a vehicle for the next 4 days he said again he was sorry but there was nothing he could do. He talked to the sales manager Jordan, and they were not willing to pay for a rental until this got figured out so I was extremely upset at this point. I had driven a vehicle off the lot and didn't even make it home, and now I am out a vehicle because I traded mine in. Dylan reminded me that I didn't just drive it off the lot I drove it 4 hours home. Apparently if you drive it 4 hours home and something goes wrong you are out of luck! He also reminded me that I signed an As Is contract and when I test drove it it was working perfectly fine. He also told me for a second time that he was sorry that the techs didn't do their job by doing the tune up because they probably would have caught this. So he blamed what was wrong with the vehicle on the techs, but really he should have made sure everything was done before we picked up this vehicle. I have never had such terrible customer service. We never heard from Dylan until Wednesday when my vehicle was suppose to go in. I was done talking to him so my husband did all the talking, but Dylan did apologize and he did go home sick so I thought okay I will give them another chance to redeem themselves. It can only go up from here right? Wrong! Dylan was out the next week, and my vehicle never got looked at until that Friday. So now we are on the 19th of December and the Chevrolet dealership said it's definitely the lifter. They ordered the parts, and they just need the inspector from the warranty company to come. They were going to be there by the 21st at the latest. I asked about my warranty covering a rental for me, and they said the warranty company will not cover that until the inspector approves everything. Dylan failed to mention this, and Ryan Chevrolet said I should ask Corwin if they can get me into something until the warranty kicks in. I told them this would probably not be happening because they already shut me down once. Well Wednesday came and went and Ryan apologized, but said the inspector never showed. The inspector was now suppose to show by Thursday. So I'm getting antsy because it's getting close to Christmas and we were traveling to see family...I called Corwin to speak with Justin Dietz the sales manager Dylan's was working with. After leaving several messages the receptionist finally left him a message and he got back to me. That also ended up being a mess because he said he would pay for 250 for a car rental...which turn out only gets you a full size vehicle for 2.5 days...I tried getting ahold of him again with no luck. He never called me back so there was no chance he would ever pay that 250 he promised because his word meant nothing. Long story short it's now December 26th and I'm still waiting on an inspector from the warranty to show up and look at my vehicle. I still have no rental to drive and even the general manager Darin never returned my messages. Corwin is the worst!! read more

I have never had a bad experience here, I want to start out with that. They have excellent customer service. But when I bought my jeep, I was under the assumption I would have more room for the infant seat, I do not have the adequate space and can not sit in my own front passenger seat and can not put it behind the driver seat. Now, I am unable to get into a bigger vehicle because they over priced the vehicle and I will have quite a bit negative equity. I need this upgrade for the comfort and safety of my family and myself. They are wonderful here and have great employees for them! read more

I bought my "new to me" vehicle from these guys about 3 days ago. Just yesterday I noticed what I thought was a scratch in my front window.Upon further inspection & doing some research I've concluded it's in fact a small crack(my fingernail"catches" on it).It's on the inside of the window. I didn't notice it right away as it was getting darker out & its hard to see it then. I contacted Corwin regarding this matter & was told that if it's on the outside they may be able to do something with it but since it's on the inside they won't do anything about it. I understand that buying a used car has some pitfalls bit this car was supposedly had a 120ish point certified inspection! I feel kind of stupid for not checking everything out myself before I took it home. Not only is there the scratch/Crack I also found 3 dings that weren't disclosed either. Kind of sketchy if you ask me. read more

We were told 1 hour for an oil change, over 2 hours and the car hadn't been touched. We were not advised of any delay. We expressed our disappointment. Their response? Too bad, wait longer or bring it back later. The staff was rude, and it was obvious they did not care. No masks either. They refused to offer any compensation (I believe an apology and a free oil change would be fair). There was no manager to speak with. We are currently looking to purchase a new vehicle, and this time they will NOT be getting our business. Terrible service! read more

Have a 2017 dodge that I dropped off for repair. This is a company vehicle with 600 miles on it. The customer service in the repair section is so bad it's comical. Basically an attitude of we will get to it when we get to it. The shift sensor was bad and there were two other issues that generated the check engine and break light on. When we picked it up the explained a rodent ate through the wiring. Fast forward two months and the same issue happened. Took it back, same customer service issue. Stood around for 15 minutes waiting on the guy that was called for over intercom to show up. He took the keys and basically said we will get to it whenever we can. Terrible vehicles and customer service. Probably would never buy a dodge from this store or one in general because of the service. The parts ended up being $800 for a 2017 still under factory warranty. I asked why we still needed to pay and they said because an animal was eating the wiring. I asked for the part and they explained they couldn't give it to me. Sounds questionable at best. read more

I can't give it 0 stars although that's what they DESERVE!!!So we bought a car from corwin, after the ruined a vehicle of ours, by cheaply fixing a major issue, the issue now is with Hayden salesperson and Roy from collision repair, our car was dropped off on a Monday so we could have it back by Friday so then after they lied to us and some more crap it gets brought over to get fixed at collision repair, THEY LOST MY CAR FOR 3 DAYS!!!! It's got brought over to Collision on WEDNESDAY, so we definitely didn't get it back by Friday, we wouldn't get it back till the following week, and they had the audacity to say they weren't gonna fix the vehicle when it was part of the SALES AGREEMENT!!! Horrible service, DONT GO WITH CORWIN, GO WITH LUTHER FAMILY! read more

I bought two vehicles there with a friend. The bad side is, deception and not fully telling the truth about thhe exact details and the amount of payments per month and the total price. read more

They epitomize the stereotypical used car dealer - so be ready to protect yourself and trust nothing that they say. Its not the lies that are the problem, but the half-truths. 1) Do not buy unless you have a local mechanic ready to check it out (out of towners beware. 2) Do not trust their statements of vehicle condition, even if their shop checks on something that cropped up during your test drive. 3) Extended warranties have a policy that any failures within 500 miles are not covered because it's pre-existing. And this policy is not stated until you try to use it. The sales team will try to sell you this warranty as an answer to any issues with vehicle condition, but they won't tell that's not what the warranty is for. They may even tell you you can get things fixed under the warrsnty, then cancel it after the work is done. They do have good inventory, but just be ruthless in protecting yourself, and take your time signing ANYTHING even if they describe what you're signing - they'll be very nice to talk to as they omit crucial details in their description. read more