1. Nick's Auto Sales

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    Moorhead, MN

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    Nick's Auto Sales

    4.2 (5 reviews)
    Closed • 9:30 am - 6:30 pm

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    Corwin Toyota - Dealer charging $7500-$10,000 over msrp

    Corwin Toyota

    (76 reviews)

    Two-Part Review - Sales & Service…read more This is a two-part review based on my experience purchasing a 2021 TRD Pro in June 2024 and my ongoing service experience. Sales Experience (4/5) When I came in, I knew exactly what I wanted. The truck had only been on the lot for about a day, and I came prepared with a significant amount down. I thought that might help with negotiating, but eagerness + a rare model doesn't exactly create leverage. Lesson learned. Financing and management were solid. The salesperson was newer and didn't know much about the truck, so I ended up educating him a bit. No hard feelings -- everyone starts somewhere -- but as most people know, buying a vehicle isn't usually anyone's favorite process. Overall, I'd call sales a 4 out of 5. Service Experience (5/5) This is where they've really earned my business. I purchased the prepaid service package and have been consistently impressed. I'm now around 70,000 miles. They've made recommendations when appropriate but have never pushed unnecessary upsells. Oil changes are typically done in about 30 minutes, communication is strong, and they even send technician walk-through videos explaining what they're seeing. One visit stood out -- after an oil change, I had barely left when they called to say they noticed a small amount of oil where my truck had been parked and wanted to double-check everything. I turned around immediately. It ended up being minor residual oil from service, but the fact that they were proactive enough to call before I even made it home said a lot. Most recently, Hunter in service was excellent -- clear communication, honest discussion about what needed to be done now versus later, and he even honored most of a prior 15% service promotion after checking with management. And a huge shoutout to Larry, one of their senior technicians. I mentioned a small bumper issue while the truck was on the lift. He set expectations properly and said he didn't want to risk causing more damage. When I came back to pick it up, they had fixed it anyway -- no extra charge. That's under-promise and over-deliver. Sales was solid. Service has been exceptional. I'm currently considering purchasing a second vehicle -- possibly a BMW M4 or Z4 with the inline-six platform shared with the Toyota Supra. Living in Fargo, we don't have a BMW dealership locally, so service matters. The fact that I'm seriously considering a $50,000 used vehicle partly because I trust this service team to potentially help support it says everything. That level of confidence doesn't happen by accident

    I am very disappointed with my experience at Corwin Toyota of Fargo…read more I purchased my car about three months ago, and after only three days, the air conditioner stopped working. I drove without A/C for nearly two months before taking the vehicle back to the dealership. When I brought it in, Chris told me the air conditioning was not covered under the extended warranty I had purchased. However, after I spoke with someone in the finance department, they informed Chris that my warranty did, in fact, cover the air conditioning system. Chris then told me he would look into it and get back to me within four days. Instead, it took nearly two weeks, despite my calling countless times without being able to reach anyone. Eventually, Chris texted me saying it would cost $3,000 to repair the A/C. I then went back to the dealership to speak with someone in person. Unfortunately, I received different answers from different employees. Another staff member told me the repair would cost $5,000 instead. The manager eventually reached out to me, and when I went to the dealership, he called the maintenance manager to come in and speak with us. The manager told us he was going to drop off a customer's keys and would be right back. However, he never returned. I also have text messages documenting my communication with David Eslinger from Corwin Toyota. On September 8, David texted me stating that the parts and labor for the fuse block would be $868.18, with no diagnostic charge. I approved the repair. I then followed up because I had been calling repeatedly and could not get any information about my vehicle. David apologized for the lack of communication and acknowledged that the part had taken much longer to arrive than he expected. I explained that the repair was already way overdue and that I needed my vehicle that week. David later acknowledged that he had seen my voicemail and message but had not gotten back to me. Then, about a week later, David reached out to me again and said that he had given me the wrong information and that the actual amount I would have to pay was approximately $5,500. This was extremely frustrating because I had already been given several different prices and explanations. First I was told $3,000, then $868.18 for the fuse block, and then approximately $5,500. The constant changes in information, lack of communication, and the way my concerns were handled were extremely frustrating. I expected much better customer service after purchasing a vehicle and an extended warranty from this dealership. I am sharing my experience with the African community and others so they can be aware of my experience and make informed decisions when purchasing a vehicle. I have kept the text messages documenting these conversations. This is my personal experience, and I hope the dealership takes these concerns seriously and improves its communication, transparency, and customer service.

    Gateway Hyundai - Store Front

    Gateway Hyundai

    (3 reviews)

    BEWARE- DO NOT DO BUSINESS WITH GATEWAY HYUNDAI…read more I brought my elderly mother's car in for service, and Gateway told us it needed a new engine. Even though the engine is under warranty, then Hyundai Motors DENIED the replacement of the engine due to "Excessive Maintenance Neglect." In response, I provided pages upon pages of maintenance records. The service manager Kyle Deikmann even told me we had more records than anyone else has ever given. I repeatedly asked for the exact photos, diagnostics, and a clear explanation of what specific "maintenance gaps" they were claiming. Gateway and its employees refused to provide all the photos and diagnostic documentation. When I went in to speak with the shop director Luke Bentley and two other shop managers (Kyle and Aja) , I was thrown out of the office simply for asking for the photos and diagnostics--after I filed a BBB report that Hyundai Motor America told me to file. Meanwhile, my elderly mother still cannot get her car fixed and is struggling to get to her doctor appointments, so we are now in a lawsuit. Gateway has been unprofessional, rude, and non-transparent. Consider this a WARNING before doing business there.

    Nikki in Service, she literally saved us! Broken Transmission far from home, the parts with her…read moreMgrs help arrived 4 days early and we were on our way. Truly can't thank Nikki enough; we dropped our broken truck off in the middle of the night and by 7:01am I had a Text from her, and she literally patiently communicated from there until pick up day. She also put their top Transmission Person on our repair - that helped ease our fears as well. It's such a relief to have true Pro's like her and the crew at Gateway to help when you're stranded far from home with your wife and little dog. Thank you so much and total props to Gateway Hyundai!!!

    Nick's Auto Sales - car_dealers - Updated October 2026

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