Two-Part Review - Sales & Service…read more This is a two-part review based on my experience purchasing a 2021 TRD Pro in June 2024 and my ongoing service experience. Sales Experience (4/5) When I came in, I knew exactly what I wanted. The truck had only been on the lot for about a day, and I came prepared with a significant amount down. I thought that might help with negotiating, but eagerness + a rare model doesn't exactly create leverage. Lesson learned. Financing and management were solid. The salesperson was newer and didn't know much about the truck, so I ended up educating him a bit. No hard feelings -- everyone starts somewhere -- but as most people know, buying a vehicle isn't usually anyone's favorite process. Overall, I'd call sales a 4 out of 5. Service Experience (5/5) This is where they've really earned my business. I purchased the prepaid service package and have been consistently impressed. I'm now around 70,000 miles. They've made recommendations when appropriate but have never pushed unnecessary upsells. Oil changes are typically done in about 30 minutes, communication is strong, and they even send technician walk-through videos explaining what they're seeing. One visit stood out -- after an oil change, I had barely left when they called to say they noticed a small amount of oil where my truck had been parked and wanted to double-check everything. I turned around immediately. It ended up being minor residual oil from service, but the fact that they were proactive enough to call before I even made it home said a lot. Most recently, Hunter in service was excellent -- clear communication, honest discussion about what needed to be done now versus later, and he even honored most of a prior 15% service promotion after checking with management. And a huge shoutout to Larry, one of their senior technicians. I mentioned a small bumper issue while the truck was on the lift. He set expectations properly and said he didn't want to risk causing more damage. When I came back to pick it up, they had fixed it anyway -- no extra charge. That's under-promise and over-deliver. Sales was solid. Service has been exceptional. I'm currently considering purchasing a second vehicle -- possibly a BMW M4 or Z4 with the inline-six platform shared with the Toyota Supra. Living in Fargo, we don't have a BMW dealership locally, so service matters. The fact that I'm seriously considering a $50,000 used vehicle partly because I trust this service team to potentially help support it says everything. That level of confidence doesn't happen by accident

I am very disappointed with my experience at Corwin Toyota of Fargo…read more I purchased my car about three months ago, and after only three days, the air conditioner stopped working. I drove without A/C for nearly two months before taking the vehicle back to the dealership. When I brought it in, Chris told me the air conditioning was not covered under the extended warranty I had purchased. However, after I spoke with someone in the finance department, they informed Chris that my warranty did, in fact, cover the air conditioning system. Chris then told me he would look into it and get back to me within four days. Instead, it took nearly two weeks, despite my calling countless times without being able to reach anyone. Eventually, Chris texted me saying it would cost $3,000 to repair the A/C. I then went back to the dealership to speak with someone in person. Unfortunately, I received different answers from different employees. Another staff member told me the repair would cost $5,000 instead. The manager eventually reached out to me, and when I went to the dealership, he called the maintenance manager to come in and speak with us. The manager told us he was going to drop off a customer's keys and would be right back. However, he never returned. I also have text messages documenting my communication with David Eslinger from Corwin Toyota. On September 8, David texted me stating that the parts and labor for the fuse block would be $868.18, with no diagnostic charge. I approved the repair. I then followed up because I had been calling repeatedly and could not get any information about my vehicle. David apologized for the lack of communication and acknowledged that the part had taken much longer to arrive than he expected. I explained that the repair was already way overdue and that I needed my vehicle that week. David later acknowledged that he had seen my voicemail and message but had not gotten back to me. Then, about a week later, David reached out to me again and said that he had given me the wrong information and that the actual amount I would have to pay was approximately $5,500. This was extremely frustrating because I had already been given several different prices and explanations. First I was told $3,000, then $868.18 for the fuse block, and then approximately $5,500. The constant changes in information, lack of communication, and the way my concerns were handled were extremely frustrating. I expected much better customer service after purchasing a vehicle and an extended warranty from this dealership. I am sharing my experience with the African community and others so they can be aware of my experience and make informed decisions when purchasing a vehicle. I have kept the text messages documenting these conversations. This is my personal experience, and I hope the dealership takes these concerns seriously and improves its communication, transparency, and customer service.

Buying a used car can be a harrowing experience especially when you don't know the seller. But…read moreF.F.Fisher is the exception. I recently found a 2007 VW Passat online in their used car inventory. I made contact with Tom Fisher, the President, and was very pleased with the attention he gave to my requests for information and pictures of the vehicle. With the pictures and service history in hand plus his assurances that the car would not disappoint, I flew to Fargo to complete the transaction. Tom picked me up at the airport. I am pleased to report that everything was as described and that the deal closed without a hitch. I am very happy with my purchase and compliment F.F.Fisher on their integrity and professionalism.

Buying a vehicle here was the only pleasant vehicle buying experience I have ever had. The…read moresalesman was pleasant, calm, friendly and very knowledgeable. I am very happy with the vehicle I bought and feel welcome to contact them with any questions.Other dealers can learn some lessons from FF Fisher. Thank you.!

Best and easiest car buying experience ive ever had. The dealers are personable, easy to work with…read moreand very fair. Their mechanics are knoledgeable, and will get you in and out fast and at a fair price. I refer everyone who asks me to them, and I return to them with any of my car buying of vehichle maintenance concerns. The best by far, in a world where people like this are hard to find!

I'm a Young family man who has been in need of a car for months and the last investment I made at…read moreeagle automotive, a ford Taurus. After costing me over 500 dollars in a variety of repairs, 1600 miles in, the tranny let go. Earlier The Same Day I Bought my 08 Subaru Impreza from Nick's Auto, I decided to check out a Subaru legacy at Corwin Toyota. I have rarely seen costumer service that was this bad. I was promised a test drive by two separate salesmen and the car wasn't even in their possession yet. They said they were waiting for that persons new car they were trading it in for, to come in. I then said goodbye... The minute my dad and I walked into Nick's Auto we felt welcome. the Subaru I wanted to test drive was sitting boxed in by a few cars because they were plowing the lot. As soon as I explained who I was and which car I was interested in they started moving the cars that were in the way. The test drive went great and I loved the car. When I Got back The sales guy was helping another family with all of the purchasing paperwork for a really nice car with almost as good of a deal as I got. He apologized for the wait, I was happy to wait because of just how polite he is. When My paperwork stared, I found out I was short because (due to MN law) I needed to pay for registration/plates up front. I needed just under $6,000 for everything included and I told him that with the money I didn't plan on spending I had just under $5,800. He decided that with the little crack in the windshield, the fact that it needed an alignment and a little personal Generosity. He would come down $200 from $5,500 to $5,300 which was awesome but I was still short by $70 so he did me another solid and knocked off one the purchasing fees involved. Now I LOVE this car but the service I received throughout this purchase has me already recommending Nick's Auto to everyone I know. -Thanks Guys

Great place to by a car. Most honest car dealer I've ever come across. Told us if there was…read moreanything wrong with the cars. Very upfront about everything. They will work with you with in house financing and interest is 0%.

Was traveling through Fargo from out of town. Vehicle threw emissions code. We called Luther where…read morewe bought the vehicle from and they did nothing to assist us. Called Gateway and they got us in, diagnosed the problem, helped us secure a rental, and got us on our way. Rochelle was great to work with. Will definitely be looking at Gateway for our next new vehicle.

Charged for repair on an issue that they caused by negligence. Charged for a cap after they said…read moreit was missing, even though I told them exactly where it was, it had fallen down in the engine compartment. Said they looked multiple times. When I picked up the vehicle, not only was the cap in the engine compartment. I pulled a loose tool they had left just lying in the compartment under the hood. I realize mistakes happen, but when they never took accountability, or even apologized for any of the above, they have no integrity as an organization.

The sales department is great. The service department is a dumpster fire. I have getting vehicles…read moreserviced here for over 25 years. They have over the years progressively gotten worse. I drive over an hour to get multiple vehicles serviced. Oil changes take 3-4 hours consistently. I've driven there multiple times and had them keep my car for 4 hours and not get around to doing what I was there for. So I give up 5-6 hours of my time and get another appointment. Save yourself hours of time and loads of aggravation. Go anywhere else

I have had Porsche service in many states in the US and indeed Valley Imports are absolutely the…read moreworst.. They do many things wrong but the most egregious is that they damage the car and then deny the damage and won't make good. This has happened twice. If you bring your car there take extensive pics before.

This place is amazing... Greg is our go to Sales guy! All my kids got their first car from him!read more

We absolutely love our Crosstrek! It's the perfect blend of comfort, style, and reliability, and…read morewe're so glad we chose Subaru. Corwin Subaru made sure everything was handled efficiently and professionally, and we drove away feeling confident in both our new vehicle and the team that helped us get it. Highly recommend Corwin Subaru in Fargo if you're looking for a dealership that truly cares about their customers and makes the car-buying experience a positive one!

This our 3rd pilot since 2012 and the last 2 were bought through corwin Honda. I went through Eric…read morejonson at corwin and he took a couple of hours with us and answered a lot of questions. Originally we were considering a new 4 runner but I didn't want to deal with issues from turbocharged engines and CVT transmissions and wanted something that was just regular style for injection. The downside to the his that Honda replacement parts a bit much re expensive if it's not warranty work but with regular maintenance and living northwestern Minnesota in the winter we wanted a heavier AWD vehicle and a pilot fits the bill. We bought diffused blue pilot sport and a stock one is very well equipped, the are definitely not a gas saver but for hauling a family around there is more than han enough space. Our new sport trail came with a factory tow package which nice is have pull moving trailer or fishing boat, the standard V6 has more than adequate power and performs well Mv61

i called to get a air intake installed. Everything went well until I got directed to a service…read moreadvisor (You would think they'd be professional) and was on hold for five minutes until they hung up on me. I called again thinking it was a mistake, I then got hung up on again. I guess they don't like money.

Quick lane oil change. Showed up at 815am it's 1114 and counting. It's been in the building since…read more945. Everyone these days thinks that they can talk on speaker phone in front a dozen people‍

I hate this place and will not come back! My appointment was…read moreat 10:00 and was not taking into the bay until 12:15! Terrible customer service!

Good service department! Chris does a fantastic job and communicates consistently. Thank you!read more

Corwin Dodge in Fargo, ND, failed to honor their promised $20,000 trade-in quote, offering only…read more$14,000. When informed of Tesla's $19,000 offer, they instantly raised it to $17,000--still lowballing by over $3,000. The next day, an email from the same representative quoted $19,000. Upon confirmation, they denied it and reverted to the low offer. This sequence proves the initial price was never intended to stand. Kelley Blue Book's role in the valuation appears compromised or misused. The conduct was deceptive and unprofessional. Avoid this dealership And Kelly Blue Book for either perpetrating the fraud themselves or working with a crooked car dealership.