Our carpets look like new. They cleaned our area rugs in a machine to clean both sides and…read morebrought them back. They look great.

Very happy with our area rug cleaning. (4) area rugs were estimated and picked up and dropped off…read more Great customer service, gave us some good tips for the future. We will use him again. Very pleased.

Norm did a great job reviving old, painted over hardwood floors in my two-floor investment property…read morefor a fair price. He was responsive, showed up on time, and did the job exactly as planned. Everything looks fantastic! Highly recommend.

Norm did a beautiful job on our older wood floors. Pricing was exceptionally fair and he made time…read morefor us working with our tight schedule during an exceptionally busy time. Would use again and recommend to anyone looking for quality work with affordable prices. Happy to support locally owned and run small businesses.

Here's the design I'm trying to achieve. Here's pictures to make sure you see my vision. Can we…read moreachieve it? And now, everytime I'm in my kitchen, I'm reminded of how Floor to Ceiling never achieved my design vision. Too many changes made on the job, most unnecessary. (especially fixing an unsatisfactory installation error for "free", and adding that cost to another area of the budget.) I'm not going to list all the issues I encountered--but buyer beware. After paying a pretty penny, when all is done, you have to live with it. Look around. A company is as good as who they contract the components out to.

Came here last February to get some ideas regarding a bathroom remodel. We were given a part-time…read morecollege intern to help us thru the process of looking at vanities, tiles, toilets, etc. Kind of high pressure and very expensive materials. Well they sent out 4 contractors to appraise labor costs. Total cost was about 15,000. They were so unimaginative. Didn't even have design software to assist in the visual representation. Found some one else in Sycamore at almost half the cost. Project is complete and we're very happy. We will never go back to the extremely expensive Floor to Ceiling.

We had both our garage doors replaced by U.S. Window and Door and I highly recommend their…read moreservices! We previously used them to replace all our windows and our front door/storm door and trusted them with this big project as well. Their work is impeccable. Bob was great to work with and fast when installing the garage doors - he checked in with us every step of the way, and the doors work and look great. The garage doors have black handles and tinted windows and look amazing - now the interior of the garage is much brighter and it makes it seem bigger. The entire front of our house looks new and modernized now.

From the owner: I'm putting customers in a better/more energy efficient window for less money than the competition…read more Everyone runs a gimmick like B.O.G.O. or 75%off. I'm beating these companies prices everyday because I don't need all of your money for advertising and overhead. Call or text me, Eric Mobeck at 224-436-6750 I'll answer your call or text you back same day.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

Beyond upset. We had our garage done last fall. They say it is non slippery and lifetime support…read more My children and I have slipped multiple times almost cracking our heads. I have been in touch with the owner Josh who promised to help us since the winter. I have been calling nonstop and he won't reply in emails. I need this fixed for safety.

The company may be out of business. I had an issue where the owner said they would come back to fix…read morebut there is no response with emails & phone calls with them.

If you're smart you won't deal with Delanos/Harley their flooring installer. Harley farms out…read morebusiness he doesn't want to IRRESPONSIBLE coworkers (Zack) who come to your house and make MESSES w/out bothering to clean them up. They (Zack) promise to do the job on a certain day then call repeatedly to reschedule it to another day. (Zack did this THREE times). TOTAL WASTE oF TIME. When you call Harley about problems you are having with the installer which HE SENT TO YOUR HOME, HARLEY acts like he knows nothing about it??!!??!! I gave one star review only because I had to. Harley and his incompetent/irresponsible fellow staff members are a waste of time.

Joe, staff at Delano's, has gone above and beyond to assist me in my home remodeling project. He…read morehas a wealth of information and provided literature to support product and install process. He has made referrals for reliable contractors for things needing completion after flooring install. Zak and Tony (aka Harley from other review) also did a fine job. Both were on time, reliable and communicated with me regularly during the job. They also responded to needs that cropped up after job. They cleaned up their mess and left the work site as clean as a remodel site can be. Would use again and recommend.

It's been 4 years and my floor looks as good today as it did when it was completed 4 years ago…read more Andrew was great to work with and did a great job.