Been at this office since it opened. It has all,the latest technology and the service is…read moreexcellent. Everything is explained to you and they are personable and friendly.

I went there to remove one tooth ( less than 30 seconds to remove) ,Price is $318 then you open…read moreyour mouth and the dentist looks in and that is called a comprehensive oral exam $143. Now his assistant takes 6 xrays and that is $43 for 5 of them and for the first was $51. I had a lower bridge which kept falling out, and he cemented it back in which took Less than a minute (I tought he was just doing me a favor, as a new client). It cost more than the tooth removal $349. Total bill was $1070.00 Discount $107 for what reason I don't know. Total bill was SURPRISE $963 and He knew I did not have any insurance. When you go here bring lots of vasaline. UPDATE UPDATE ON THIS REVIEW!! I recently posted this review . Doctor explained the lack of communication up front was there problem and would in the future they would be more upfront with cost of certain items. I was refunded $350 for cementing my loose bridge which I tought was a favor for a new client. The other items were explainable. Now I feel like I have not been taken for a ride. The offices were very clean and updated and new. Beautiful place. Attendent was very sociable and professinal. So I have updated my review.

Great people...... caring, skilled, friendly. Dentists inspire confidence. Are not pushy about…read moresupplemental services. Office folks are very professional and personable. Sorry we have moved away.

Overall horrible experience. Called 4/1 booked an appt for an gum abscess and needed a new dentist,…read morewas quoted new patient exam 95.00 and single tooth x-ray 50.00. I arrived at the appt 4/4 filled out the paperwork, they sat me in a chair. I inquired about the quote I received when I made the appt new patient exam $95.00 and single tooth x-ray $50.00. I was then quoted $170 for the visit, I was confused but said fine. Honestly I was more concerned about the visit and didn't do the math. At checkout I realized that was not the price I had been quoted by phone. Sam wasn't working. While I was inquiring about the pricing, a woman named Carrie proceeded to berate me in the most condescending tone, telling me I came in for an emergency visit. Mind you this is the first time I've heard of this. It is only a matter of $25 which isn't the point the point is I would never give my hard-earned money to a business that treats their customers in this fashion. On top of that I paid $50 for an x-ray that didn't even fully cover the tooth that was in question and spent 5 min with the DR for $120. Seriously ridiculous. I really needed the full evaluation as I anticipated I had other issues but felt like I was being dismissed. Dr G. As that's how I was introduced to him by the hygienist, argued with me about my bridge having metal in it. Which it does. He said I needed a root canal and is referring me to a specialist. I thought this company did all of that. Anyway I've spent enough time processing and not that I usually ever post reviews because I don't but this situation I'm hoping people are more aware when they go to the office if they are cash customers ask the questions, every question you can think about ask it before hand because the quotes they give you over the phone they won't honor.

I would stay far away from this place. They were super nice at first, than they got our money…read more Wisdom teeth removal went OK, that is the only reason they have two stars instead of one. My son came out of his appointment for the final portion and said I don't think the guy knew what he was doing at all. Prior to the last procedure both my wife and myself spoke with the office to ensure that we would not need any adjustment to his retainer after the procedure, while we waited for the next steps. Both people we spoke with assured us he would be fine. We were NOT fine. His retainer DID NOT fit and we were basically told "too bad". My son is a teenager and they essentially told us he was fine to be missing two front teeth for over a month. He spent his entire school vacation in his room until we were able to contact his orthodontist to fix his retainer. If they had told us the truth from the onset we would have had the retainer fixed that same day. After all that, we decided NOT to use the office they recommended for his teeth, and we were shocked (well not really) that the East Bay put in healing caps that were too small AND one of the implants was crooked! Thankfully the office we used took care of both issues. But when they called East Bay they were also shocked at how rude the lady on the phone was. Stay AWAY from this place!!! Not recommended at all.

Horrible service. Not enough Novacaine or anesthesia they use. Sad. Butchers stay away.read more

A few years ago when I decided to go to the dentist after a long "hiatus", I was terrified. From…read morethe welcoming and friendly receptionists, to the thorough and gentle dental hygienists, everyone made me feel at ease. I have had extensive work done, from fillings, braces, and now I'm going through a dental implant, and I have to say that I couldn't be happier with the results of every procedure. Drs. Capua, Mani and Chan as well as their excellent supporting staff are all very knowledgeable and I STRONGLY recommend anyone who has not been to the dentist in a while for fear to visit them.

Tried to set up a yearly cleaning but they wouldn't do it unless I get a deep cleaning. Also…read morewanted me to get a wisdom tooth removed that has never caused any issues. It's been a year and still no issues with that tooth. Typical money grab. Now they lost two customers because my wife will no longer go there.

I was a new patient and went in for an exam. I was told that Perfect Smiles wanted to do full…read morex-rays. I told them that I would do it if the insurance covered it. They supposedly checked and told me it was covered. It was not covered. I do not like being lied to. I had a followup appointment for dental work to be done scheduled. They had cancelled this appointment and informed me that they would reschedule. This was in the middle of me trying to straighten out the billing discrepancy. They eventually fixed this problem. I haven't heard from them since to reschedule the appointment they cancelled. Not impressed with them. I went to this dentist because my past dentists have had different problems ranging from insurance to not being able to do what they told me they could do. Looks like I will be looking for a new dentist. If they had been honest in the first place, I would still be a patient.

Their phone hold message says , " we are here for you for dental emergencies , we will fit you in…read moreand get you the help you need! this is a lie because I have been a 10+ year patient who has spent thousands there and I was told I had to wait 2 weeks for a root canal. meanwhile I'm in agony so they placed some amalgam in it to prevent food from gettin however this made the pain worse, putting pressure on exposed nerves, when asked if someone could please remove it i once again was told NO, because they were booked, it would take a Assistant 10 seconds to remove! very poor no empathy at all!

Generally great dentist and really nice individual as well. I actually don't mind going to the…read moredentist anymore! 5 stars. All the staff and hygienists are super nice too!

they take too long for simple procedures. i was there for about three hours and saw about seven…read moreother patients, mind you who got there after I arrived, come out. The waiting game is not okay with this place.

I saw Ashley today bc my regular hygienist was not in. I'm so happy I did! She's awesome…read more Completely open to tailoring my needs without judgement... and all with a Prefect Smile! She's yet another example of why Dr Ahern is the best in the business; he has always provided superb dentistry with the best equipment, technology, and most if all, the BEST staff

I went there with a dental emergency as my back Crown had fallen out of my last upper tooth. Less…read morethan a month ago I had dental cleaning there and no problems with that tooth. After waiting a while the dentist showed up and after looking at the tooth she told me not waste money on replacing the crown and just to have the tooth pulled. She insisted that was the only choice sending me on my way with the sharp shards of the tooth biting into my cheek and wanted me to go to her oral surgeon. When I told her Just to fill the tooth or put in a temporary filling she refused. She insisted that this tooth which was causing no pain had to be pulled... I will not be going back there....

Went in for a cleaning and felt the warm environment immediately!!! The ladies in the front ladies,…read morethe hygienist, the assistants, and Dr. Shamoon herself made my visit one to remember. I left with a smile on my face and I will be a patient here forever!!

I made a appointment with No insurance cost $60 the day of appointment waited 2 hours only to take…read morea xray of 1 tooth and facetime with Doctor because she was late and cost $133 was told need permission from cardiologist made appointment for following Saturday to get full x-rays of all teeth and cost another $92 and come back again in few weeks for a partial cleaning of another cost of $479 anyone see a scam in this or is just me?