An update that's worth mentioning after coming here every time I need service: their honesty…read more They will tell you exactly what you need and what you don't. Always targeting you riding safe before profit. And I truly appreciate a honest shop.

Eric is well versed, accommodating and transparent, he offered me water and snacks when I asked if…read moreI could use the restroom. Jeremy is the manager. A friendly atmosphere with a great BIG SCREEN TV in the showroom area to watch the World Cup or GP Moto races. They're my local Buell service center and happy to hear they're now selling Stark Electric Motorcycles.

I've been going here for years for my Piaggio BV 350 scooter, and they are simply amazing at what…read morethey do. Not only do they repair with close attention to detail, but they go above and beyond to explain what is happening and even send pics showcasing what the issue is. My scooter is on its last legs and they have helped me extend its life. I'm getting a new scooter soon and there no one else that i will be trusting to keep that new baby in tip too shape. Thanks, Marius!

After taking a hard spill on my MT07 and having inconsistent work done at other shops in the past,…read moreI decided to search 5 star ratings for a reputable one. I wanted a communicative, honest and competent mechanic to work with me/my insurance and this was him!! Lemme tell you, Marius has his sh** together. The boy knows bikes and not only did he and his assistant fix all the broken things (including finding another shop's almost fatal mistake) but he also worked with me to customize upgrades that I wanted. He's knowledgeable, experienced, polite and flexible. I was always updated with progress with pictures and was asked thorough questions to be sure he was understanding my goals. Never did I feel rushed or taken advantage of and he was gracefully patient with me the whole time. Although there was no immediate rush as to a deadline, my bike was ready sooner than later. Handed him a bit of loose cash for doing extras I asked for which he almost refused, so he's one of these guys who appreciates a tip but doesn't expect one. But tip him, folks! The shop is tucked away and secure. He's busy with alot of bikes and things around but it's very organized chaos. Everything is clean and they take care not to damage anything. Overall 11/10.

absolutely best mechanic on the west side. Call Jason for all your motorcycle requirements…read more I'm so happy with the services he offered. He also gave me useful information about how to keep my bike running good. Highly recommend

Do not call Jay. Jay…read more(or Jason) has problems with his personal life which. So he is drinking constantly alcohol during the day every day. He took my motorcycle in June and promised to fix or replace forks, seals, sprocket, change oil and fix plastic. And said he'll do it in 3 to 7 days I didn't bother him for 3-5 weeks. Then he was hiding from me obviously being in the house, he would promise other dates to finish the job. His phone would be off %60 of the time. He had tons of excuses like "my mom or my dad died" (you can find same type of reviews in Yelp on this page as well) Super unresponsive. In 2 and a half months he gave me my motorcycle with absolutely NOTHING done and returned my money. Motorcycle's condition was even worse now. He also forgot to put back some parts and I had to come back and pick them up I would not write this as I feel sorry for the guy, but people need to know what they are getting in to.

Auction site is literally a Cycle Trader with bidding and zero responsibility…read more 1) They don't know how Escrow works even though they offer it. I wanted to ensure a safe purchase through escrow. They charged me for their escrow service, I wired the money, and without getting the title or other collateral to confirm any articles of ownership, they wired the money directly to the seller. That's not escrow. Look it up. 2) Their "partnership" with shippers is not a true partnership. I expected a date for pick up, and after asking for updates constantly every few days, was given one, which then turned in to "Well, they got some other business and have to pick the bikes up first, so you'll have to wait". That's not a partnership, and it sure as hell isn't "white glove service". 3) They don't know the state laws around title transfers. They're hands off on the titles which makes this auction site vulnerable to scams. 4) It took over three months for me to receive and title the bike I purchased, and due to their lack of knowledge around state laws, I had to run around to rectify an issue due to one state requiring a state to witness the transfer title document. So, in a nutshell, these guys use a website to connect sellers and buyers, charge you a large fee without offering any assurances to the buyer or seller to reduce/eliminate scams, and charge for a white glove service where they don't know what they are doing and brag about partnerships they don't have. The CEO jumped in the email thread around this whole issue and I offered to detail to him the above issues, but he has not responded. Purchasing parts is one thing, but I would avoid the auctions. That's a lawsuit waiting to happen.

Very helpful in selling my bike , these people are professionals in every way.. from service to the…read moreposting . They do what the say

Mark is the Master! Fiance and I were riding to San…read moreFrancisco and i was looking to get work done before the ride. I had a great mechanic in the valley but great wasn't going to cut it for a 1200 mile journey. I knew I needed the master to ensure my bike made the journey safely Dont hit Mark about changing your oil or something silly. Contact Mark if you need something cool done to your bike , more than likely you'll need an oil change for the kind of cool stuff Mark does.,(which he'll then do because he does not cut corners.) Always recommends best of the best products for your motorcycle. End of story this man is filled with infinite knowledge(even gave me amazing recommendations for places to check out on our s.f. trip) Get the work you've been thinking of getting from Mark and Mark only. My bike is a night and day difference and I have the confidence in it to go thousands of miles more

Truly a master at his craft. You dont want to bring him "fix its" though. Its kinda like asking…read more michelangelo to paint your house. He could but he should be painting the ceiling of the sistine chapel.

I just wanted to give this great bike shop a 5 star plus,I bought a Purple Gary Fisher there in 98'…read moreSteve put cool ram handle bars and the gears on the handle bars I cherish this bike to this day it hangs on my wall like a piece of Art that it is,Steve was always very kind to me for repairs and I always sent everyone to his shop. So Bravo to The Beverly Hills Bike Shop. And STEVE.

Yikes. The work is great but the manager or owner was constantly picking apart his staff. I felt…read morereally bad for them. The first time we came in he was screaming at one staff member in front of me and then when we came back he was blaming another for his own mistake. Overall the work was good but it pains me to see staff treated so poorly. The other thing that was a disappointment was I was told my bike would be ready on a specific day. When I arrived one day later to get it the owner had zero memory of me and, of course, had not even touched the bike. I got the sense that this is incredibly common at this shop as the staff privately asked me who told me it would be ready and then rolled their eyes when I said who as if this is so common. Lucky I took a photo of the receipt (only once I could produce it did my bike appear).

Super professional service, Nir's attention to detail was immaculate. There are bike shops that…read moreseem to be in it for the $ and then there are bike shops that are in it for the love of cycling. Based on my experience, Nir and Bike Improve fall in the latter bucket. I can't speak highly enough of his attention to detail and expert level knowledge of bicycles - geometry, measurements, recommendations - you name it. Nir has a new customer for life and I will be recommending all my friends and family here for their high level road and mountain biking needs. Could not recommend him more.

Not a big fan of this repair spot. Tried to squeeze as much money as he could for a 7 minute…read morerepair. The vibes were generally off with the owner, not super respectful, made unhelpful remarks. I may have caught him at a wrong time but if you are looking for your friendly neighborhood repair shop that will to go above and beyond this isn't the spot for you. This is just my experience, other people will have their own, just thought I would share

Triumph Santa Monica truly is a first class motorcycle shop! Five stars, hands down!! No nonsense,…read moreno fluff, just really good people!!! When I went to Triumph Santa Monica I had already been negotiating and put a deposit on a motorcycle at another dealership. However, I saw a bike on their website that interested me. I drove over 90 miles to get there, and even though the other dealership was much closer to my home, I'm really glad I did!! As soon as I walked in I was greeted warmly and with exceptional customer service by Ross. I approached him and explained what I was looking for. Ross was friendly, knowledgeable, and very helpful. He allowed me to test ride the motorcycle I was interested in before I purchased it. This is a service the other dealership and quite frankly most other dealerships refuse, but this was a huge selling point for me!! It stands out as one of the many little things that this dealership does so well, to go the extra mile, to exceed their customer's expectations, and to make the customer's purchasing experience, my experience, a true pleasure!! I had never ridden a Triumph motorcycle before and was contemplating making this significant purchase without this first hand knowledge. The crew here went above and beyond to make sure that didn't happen and to make every part of my motorcycle purchasing experience by far the best I've ever had... So much so that I am here now, writing this review to recommend Santa Monica Triumph to everyone!!! Remi, like Ross, was a pleasure to work with. There was no pressure, no haggling, just straightforward professionalism, courtesy, and a deal that was fair and easy. I even got to meet Vance the owner who was also friendly, welcoming, and down to earth. I can't speak highly enough about the entire crew. I will continue to do business here again and again.... If you're in the market for buying a motorcycle, even if it's not a Triumph, I would say make it a point to come here! Even if you have to drive more than 90 miles to get there like I did, I would still say make it a point to come here!! I'm certain that you will be treated exceptionally well, you'll find a great bike at a fair price, and if you don't make the trip, you'll be doing yourself a disservice. RS

This review is not about the people or the service; it's about the automated / AI phone service…read more It's more efficient for me to ride from Venice to Santa Monica to schedule an appointment than tap through the system and leave a message that doesn't get sent to a human. Get rid of this, please. Otherwise, contrary to Mike L's experience, I have nothing but good things to say about my interactions and experience visiting this place. Just get rid of the automated / AI crap.

I met Tyler over at Hollywood Electrics when he was working on my new (back then) 2018 Zero DSR…read more That bike has about 60k miles on it now...and that's a credit to him! He's taken care of all of the preventative maintenance and all of my off script requests. Not only on my Zero...but also on my Indian... He's got top notch skill and cares about the details. AND he takes the time to talk and explain what and why...never seems rushed. So chill... I would trust him with ANY issue on ANY bike. I would 100% recommend Tyler at Motowerkz to anyone!

Outstanding Service and Expertise!…read more I can't say enough great things about Moto Werkz and Tyler! As someone new to the motorcycle world, I was nervous about needing repairs on my Z650--but Tyler made the whole experience smooth, easy, and educational. He's incredibly friendly, knowledgeable, and helpful, and he took the time to explain everything in a way that made sense to me--not just seasoned riders. Tyler ordered all the necessary parts, kept me updated throughout the process, and even gave me honest advice about future maintenance, like when to consider new tires or my next oil change. He's upfront about any potential risks or wear, and his communication is excellent--always responsive and clear. I dropped my bike off on a Saturday and had it back by Tuesday, fully repaired, cleaned, and detailed. His attention to detail and customer service are top-notch. I never once felt talked down to for not knowing something--Tyler genuinely wants riders to understand and feel confident about their bikes. If you're looking for honest, fast, high-quality service from someone who truly cares, Tyler at Moto Werkz is the guy to go to. Highly recommended!

Going to and from track is a hustle, The Moving Moto is a company ran by racers and motorcycle…read moreenthusiasts who understand the biker need. I have gone with them multiple times and I have definitely enjoyed my riding at the track and the friendly company at the garage spots that they provide as well. I am still working on my skills and I have gotten a lot of useful tips from them as well. Going to the track with a focused mindset and not having to worry about the logistics is priceless. Thank you very much again for the help you guys have provided me with, definitely looking forward for more track days.

I was told about The Moving Moto people by a friend who does track days regularly. I didn't have a…read moreway to get my bike to Chuckwalla for a track day gift. After calling to set up an appointment and getting the bike loaded, I felt good about the bike being ready to ride when I got there. It was pretty cool to just show up with your gear and have the bike ready to ride, just like a big shot!! No more excuses for not doing the racetrack. 2 thumbs up for the experience from start to finish, I highly recommend them.