I was looking for a better price on my Home and Auto and a friend of mine suggested I call LoPriore…read morein Stoneham. From the first phone call to signing of my new policies, Maria was more than helpful. I felt like I have known her for years. She walked me through each step and made me feel comfortable about the switch. Sometimes it can be nerve racking changing insurance companies. You want to make sure not only are your investments covered, but more importantly, your family. Maria made me feel confident in the decision I made. Thank you so much Maria for all you help and guidance. Joe D.

Switched to LoPriore after seeing a billboard. I got a GREAT rate and have been so happy with their…read morecustomer service team, specifically with Maria and Sabrina. 10/10- highly recommend!

This company really cares about their customers. Rad goes the extra mile for you . They are very…read morehelpful. I'm happy I have this Company working for ME. Great company.

Rad and his staff are the greatest. After 35 years I thought it was time to write a review. Great…read moreservice always. All problems solved.

Upon renewal date I went to the Ark Insurance Agency office in Stoneham and asked to change the…read moredate of my homeowners policy to the same as my auto policy. This is exactly how it was when I transferred to this company so I only wanted it to remain the same and the woman, who was irritated that I actually came in person to the office, told me it was, and I quote, "too much work to make that change"! (Now I know why they keep the door locked when you go there) Just now I tried to cancel the policy because I changed agencies (because of her I might add) and she would not do it. She wants notification from my new insurance company!

I recommend ron and his agency. They reviewed my home owners and car insurance. They suggested…read morefilling in a few gaps in coverage and removing unneeded coverage. In the end he cut my costs by over 25%. Highly recommend this agency

I work at a local car dealership, and have interacted with a lot of customers from the area who use…read moreBrian. I have to say he is one of the easiest and most professional to work with. I've seen countless examples of him meeting his clients at the dealership when they have issues, or need to change coverages with the purchase of a new vehicle. Some insurance companies can be very difficult to deal with, and it's not always smooth when customers need to get a car insured at the end of the day, or make complicated changes to their coverages....so I'm always delighted when they tell me they work with Brian McMahon and I can count on things going flawlessly!

Dear all, I have…read morebeen Brian's client since 2005. From day 1, he has always been terrific!! He is available, responsive, and he answers questions very thoroughly. I don't know how he does it! I couldn't recommend him more highly. I use him for my auto insurance and my home insurance. My son now uses Brian as well. We are all very happy to have Brian taking care of us. Michele J.

My wife and I along with my parents have used Don for years. Almost 2/3rd's of my life. He is a gem…read moreof a person and Premier has been wonderful. In my opinion if a company has the $$$ to spam what seems like every channel with adverts then they are not paying out on claims and budget shit tons of money into nonsense. Geiko! Like a good neighbor. The fing general. This company and Mr. Bowers have served us well. Please do not ever retire Don. I could not replace you and do not want to replace you. Thanks Gary, Amanda, Harry & Diane. :-)

I've been dealing with this company for almost 20 years now. They provide amazing service and my go…read moreto guy over there is Tim. He is always quick with a response and keeping things headed in the right direction! With their wide array of offerings you will be pointed in the right direction each and every time.

I had a great experience working with Timothy Halpin /Commerical Lines agent. I contacted the…read morecommercial lines department as I needed one thing done. Well that one thing turned into a few due to what was needed on the COI wasn't on the policy. Tim stepped in did the "right " thing and was able to work his magic and get me the COI with all correct information before the end of the day. He was professional, courteous and very helpful. I know who to ask for if I have to contact this agency for a COI or Binder again! You rock! Jodi Baptiste Loan Analyst II

These are such kind helpful people. Finding auto insurance has been a nightmare and I almost gave…read moreup until I spoke to the owner Steve. They're so personable and made me feel like they actually cared unlike some big name insurance companies. They found me an amazing rate I didn't think was possible and I was insured within 48 hours. So glad I chose them

Unsatisfactory level of Customer Service received by Steve McGraph, McGrath Insurance Agency,…read more Woburn, MA FAILURE TO IMPLEMENT NON-RENEWAL OF HOMEOWNER'S POLICY - No written confirmation of non-renewal as requested. Unfortunately, Steve McGraph's service was inadequate. I wrote and called to NOT renew my homeowners' insurance on multiple occasions. He did not consistently provide the basic professional service requested. Phone calls were not returned. Homeowners insurance NOT discontinued, and billing continued for unwanted homeowners insurance. I had been a loyal customer for many years. Now that I am not renewing my homeowner's insurance, I received a lack of responsiveness. He said I needed a LPR form. I contacted my new and current homeowner's insurance, and they know of no such form for non-renewal of homeowner's insurance. He should do his job and not renew/cancel my policy. It has been almost a month, and NO remedy except Homeowner's Insurance Company has sent letter which says failure to pay policy deposit is reason for cancellation NOT that I requested my policy NOT be renewed by notifying Steve McGraph many times both in writing and by phone. Beatrice Doyle

I left this agency when my agent Patricia who I had for years retired she was very nice And was…read morevery helpful when I had any questions about my policy. Nobody could replace her at this agency. The people that I dealt with at Desanctis insurance after she left were very rude and not very knowledgeable! Bryan Juwa was so terrible to deal with & very condescending with an attitude. I have left this agency since but was going through past emails and wow!!! I couldn't believe how nasty he got with me. I just don't want anybody to have to deal with this and I strongly advise you not to go there!!! That is why I am writing this review!! Stay away from this agency. There are so many other insurance companies that treat customers well and want their business!! I am thankful that I am not doing business there anymore!