Best cleaning service I have ever used! The employees are knowledgeable, friendly, and very…read moreefficient with their cleaning. They clean areas I didn't even know could collect dust. And the places that I can't reach or don't want to, they take care of very easily. I am very happy with this cleaning company and will continue to use them.

This is not a review of their service but of one of their team members…read more I was in State Thomas and the lady driving was flying through the neighborhood. She almost hit a car and honked at them while flying past me. Hint. Next time you are in a hurry and want to drive recklessly, don't drive in a company car.

cleaning day is the best day! The day I come home from work to a clean house is the most relaxing…read moreevening of all - I never feel the need to "do a chore" Love Altogether Clean!

We can't say enough about how pleased we are after our deep cleaning service. Yes, the deep…read morecleaning cost was understandably more than a normal cleaning, BUT SO WORTH IT! Our cleaner's attention to detail was amazing. She was incredibly thorough, kind, and polite--even with our dogs trying to lend a paw. We're so grateful for the wonderful job she performed and are looking forward to our next cleaning day. It truly feels like we have a new home!

We had a great experience with Valet Maids. We went up to Dallas for NYE to hang out with friends…read moreannnnnd we kind of left our vacant rental in a bit of disarray. We searched for cleaning companies that were near us and Valet Maids came up. We booked an emergency cleaning online, yep! online. That sold me, I do most of shopping online so it was nice to see a service company get with the times so people can book things online. They sent 3 maids to our rental. Everyone was super professional and they did a fantastic job! I liked how they didn't just rush out of there when they finished but took their time to walk me through the house showing me what they did. I definitely feel bad about how we left the place for them to clean but they didn't complain or anything they just got to work and knocked it out. Definitely glad we chose this company over others, thank you guys! :)

Its been a disappointment service with Valet Maids. 1. They…read moretake a huge amount of time to clean and even that is half baked 2. They are completely unpunctual, they never keep their time and keep postponing the schedule. 3. The maid did not come for cleaning but we discovered that they charged for the service which was not done. They refuse to reimburse saying no one was at home which was a big fat lie 4. They do not respond to service tickets This is completely unprofessional company with mediocre service trying to fleece customers.

Yes, this is the correct company…read more The transaction date was 10/20/22, and we booked the service thru your website and called the website phone number 2 days in a row to no avail over an hour each time. The recording would repeat that other customers were being helped and someone would be with me shortly, something to that effect. I have disputed this charge with the credit card company. Your deep cleaning of this 800 sq. ft was less than 45 minutes which is ridiculous! I paid $178 for the kitchen sink and counter, bathroom sink, and oven to be cleaned. Everything else was either untouched or wiped down with a dirty rag. The previous tenant had cleaned the unit however it needed to be deeper-cleaned. When you would look closely, you can still see the dirt and grim that was remaining from their cleaning job. They are not professional cleaners but still need to fulfill their lease obligations. What remained was a deep cleaning. Now that I am speaking with you. You should already know that when you charge someone to clean a list of items, that list needs to be completed before you leave the property, especially when you charge extra for deep cleaning. There were no before and after pics as you mentioned that are sent to customers. Your supposed deep cleaning was performed in less than 45 minutes. How do I know? Well, I received a phone call from you all needing the code to enter the property and a Thank you text message that the job has been completed. The shower was untouched by you all. Soap scum on both glass doors and the tracks were nasty. No sign of any water or wetness in the shower when we returned so we know this was skipped. I received a thank you email 10 min before our arrival. Lifting the toilet seat, there was still hair and yellow nastiness under the seat. Also, a Swiffer mop should not be used for deep cleaning. Professional equipment should be used by a professional such as a traditional mop. However, the floors were not even mopped because there was dried poop on the floor that remained afterward that was on the hardwood floor. Besides the moping, a vacuum was not performed because there was hair and dirt in every corner of every room. The window baseboards were not wiped down. The Mirror in the restroom had streaks all over it and was not cleaned with a clean towel. The oven was cleaned, and the kitchen and bathroom sinks were clean. But that's about it. $178 for 45 min sounds like a lawyer, not a house cleaning service. The stainless steel appliances were not cleaned with proper stainless steel cleaner and had swirls all over them. and the inside of the empty refrigerator was untouched as well. Ughhh. I hate reliving this nightmare. I had to end up cleaning the place myself... Worst experience ever.

DO NOT WASTE YOUR TIME OR MONEY I purchased the deep clean…read morelast month based on the good reviews that this "company" had. I received a call early the morning of from someone stating the cleaner was wanting to come to my house now (2 hrs before the time period I scheduled,) I said I'll be home in an hour. The young girl showed up an hour later, she walked in and said can you show me towards the master, so I walked her through the house and mentioned the main things I wanted her to focus on was a heavy vacuum & mopping of the tile floors (tile is in my entire home,) and wiping all the cabinets off, as well as dusting/wiping the baseboards since we would be painting the day after she left. The deep clean stats a 4-6 hour clean time, my home is 2000 sq ft and kept pretty clean normally.. just didn't have time to do the detailed work I had requested. She spent over an hour in the master bathroom, then less than a hour in the 3 bedrooms (I requested nothing be done in there except the floors) and the 2nd bathroom. She had finished in the kitchen/living before I could even go back and look at her work in the rest of the house. I specifically had a couple drops of blood on the floor from my dog being in heat the night before... to my suprise she said all the floors had been cleaned. So I walked her and pointed out the blood drops.. she insisted that was a stain on the floor, so I wiped it up. I then began looking at EVERYTHING because if she had already mopped the floor and she didn't get the blood drops in the middle of the floor what else did she not do?! I then went to inspect the bathroom cabinets (specifically the 2nd bath) I noticed all the white dots on the cabinets were still there. As a matter of fact she didn't even wipe off the toilet from hair/dust! I asked her to wipe off the bathroom cabinets as my child had splashed toothpaste (white dots) from brushing their teeth. That was completed about 75%, she definetly did not go out of her way to get it all, or wipe the entire cabinets.. just where she saw white. She then comes and tells me shes done and I said wow that was quick, it had been less than 3 hours from when she arrived, much-less actually started working. I asked if the baseboards had been cleaned since they would be getting painted and she said yes. She left. I then went and did a thorough walk-through the house now that the floors weren't wet, and to say I was so appaled and upset is an understatement. She left all the bags of trash on the wet floor in my kitchen, she dusted AROUND my pictures and other items, toilets were not wiped off, the floors were not vacuumed, she swept just the walkway before she mopped just what she could reach. And not cabinets in my kitchen were touched. I also opened my oven and of course that had not been touched either. At this point I start taking pics because I have painters coming the next day and can not point over the dust & hair I found ALL OVER the baseboards. I then decided to sit down and watch all my cameras for the next 2 hours and sure enough.. SHE NEVER TOUCHED THE BASEBOARDS, OR THE CABINETS, OR THE OVEN or may other things that I took pictures of. But to top it all off - what she did do was break the shower head/bar coming out of the shower in the master bathroom. I had no idea until my husband came home later that night to shower and asked why it was bend and hanging from the wall. I didn't want to tell him I had paid $300 DOLLARS for this cleaning... I do not use the master shower so he knows no one else would be going in there. He attempted to tighten/screw it back in to shower and it completely fell out of the wall when he tried to pick it up. I was standing there when it happened since I was taking pictures of what it looked like. It could not be fixed. I now am upset and had to clean the baseboards myself because we were painting the next morning. I contacted the "company" the next afternoon, after expressing just the lack of cleaning the lady had completed the lady who said she was the owner on the phone began getting upset and said "we have never received any feedback like this before". I said I have many pictures to prove what wasn't done, or you are more than welcome to come stop by and put your eyes on everything I am talking about. The owner said the cleaners are required to send pictures of everything before they start cleaning. I said great then you will have pictures of the bathrooms, she said yes I do. I mentioned that my husband went to shower and the shower head/arm was bent and wasn't working. She began to raise her voice and said her cleaning lady did not break anything and that cleaning lady is one of her best cleaners, then she mentioned she is actually cleaning my house right now so let me call her. The "owner" called me back and said listen we aren't responsible for anything with the shower unless you can PROVE IT WASN'T BROKEN TO BEGIN WITH. I was told my $ would be refunded and she didn't have time to deal with this.

They are always on time and do an excellent job! Life is so much easier now. And they took my messy…read moreapartment and made it perfect!

I had an absolutely awful experience with Sparkly Maids. I paid for there move out special which…read morehas a extensive checklist attached to it. First off, the cleaner had set my A/C to 55 and left it. 55 in the Texas summer! And mind you no one is currently living there, I had moved out. By the grace of god they did not break my A/C unit. Now onto the actual cleaning, they did not. My home was still dirty, the kitchen and bathrooms were not moped at all. They did not wipe down the walls. Only half the windows had been dusted or cleaned. Every single one of my ceiling fans was still dusty, and there were cobwebs still in the corners of the ceiling. The oven and oven hood still had grease on them. All of these are items on there checklist. To make matters worse they had charged me an additional 4 hours on top of the move out price. I called, and demanded either a reclean or a refund as there guarantee states they do. They said they would send someone out and they would be there between 2:30 and 3:30. At 4:00 no one had arrived. I called again and demanded a refund at this point and was told "We don't do that."... IT IS LITERALY STATED ON YOUR GUARANTEE! After arguing with them for hours the manager said to me "I can issue a refund for the additional 4 hours we charged you, but it will be coming out of my own paycheck." Yes they tried to guilt trip me after not doing the job I paid them for. Also Janeth if you are reading this and your boss did actually try to deduct that from your paycheck, go find a workers rights lawyer because that's illegal. To anyone thinking of hiring this service, DON'T! They are unprofessional, unqualified, rude and will at most break your A/C, and at least run up your electricity bill.

Arrived within window committed, were friendly, cleaned the apartment very well, even carpet…read moreshampoo. I was driving to and from our new home 50 miles away and they had no issue cleaning and collecting payment after they wrapped up over the phone. Highly recommend!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

Beyond grateful for this company. Dog friendly staff, friendly, quality of work is amazing…read more Communication is fantastic will email, text for reminders of appointments. Call for any concerns ie the gate won't open. Thankful for staff, must try once.

DO NOT USE THIS COMPANY. Sorry excuse for a cleaning company. They were at my 1 bedroom 1 1/2 bath…read more1000sq foot townhome for over 3 hours. Over 200$! I'm not seeing where the 3 hours worth of work was done. There's dust all over my dresser. They threw the trash in my garage so when I pulled my car in after work I ran over it. They took it upon themselves to rearrange all of my furniture. I now have to go around my house and move all of my furniture back the way it was. I didn't hire them as a interior designer, I hired them to clean and they did everything but that! Not to mention they decided to throw a ton of my hand wash only items into my dishwasher and ruined them. Common sense says to read the bottom of anything you put in dishwasher. Especially when it's an antique piece.

I've used Uptown Cleaning I believe 4 times. My first experience was not good at all but I…read moreappreciated their willingness to make it right and gave them a chance again a year later. All was well until my last cleaning with them. Things listed in their checklist that should've been cleaned weren't, the battery cover to my automatic trashcan in my bathroom was gone and batteries left on the counter and oddly my makeup puffs that were with my laundry are missing and I still haven't been able to find them. While attentiveness to customer experience is great, the consistency in quality of cleaning services is not.

Maria cleaned my apartment recently when I was recovering from an injury and did an incredible job…read more I'd highly recommend her and any of the cleaners from Uptown Cleaning.