This place is dirty and the staff seems to be petty toward each other. Saw the manager berating…read morestaff loudly in front of other staff and patients.

After my car accident, I went to this place and the staff and therapists were so nice and made me…read morefeel like my situation really mattered. The therapists are top notch for sure.

I had 20 years of back pain and I've tried everything - X rays, physical therapy, yoga, new…read moremattresses, massages, massaging chair, heating pad, acupuncture, back support chair....nothing really fixed it. If I ever exercise, I need to put on Biofreeze on my back to numb the pain. Then I went to Brian at Red Canyon who was referred by my neighbor because I was planning to get pregnant at 40 years old. I thought there was no way that I can carry a baby full term with a back in that condition. He diagnosed my long-term problem the first session and came up with a plan from the first session. No time/money wasted! He used dry needles and I could feel the pressure released from my back. That felt like 20 years of pressure released! He also gave me instructions to work on my core and back. Within 4 sessions, my pain went away 80%. And with the next couple of sessions, I became pain free 100%. Now I can go to the gym ever day and do weight lifting without any pain in my back! Sometimes I feel mad that I waited so long before I went to see Brian! Highly highly recommended!

I can't say enough good things about Red Canyon Physical Therapy! The entire team makes you feel…read morewelcome right from the start and offers a friendly atmosphere with a total team feel. Although I have not been to another physical therapy provider, I've been impressed with the knowledge and understanding that Brian and his team have in their care of my needs. I can't recommend him enough!

Each staff member at FMH Crestwood who assisted me with my ultrasound appointment was pleasant,…read morefocused, and efficient. The check-in process was a breeze. The ultrasound check was funny and made sure I could find my way out. Usually on medical appointments, your left to your own devices searching for an exit sign. My appointment was scheduled for 3:30 p.m. and I was out at 3:26 p.m.! Highly recommend for your imaging needs.

Large, comfortable, newer facilities. Friendly receptionists. Caring techs for my DEXA bone scan…read more Changing rooms should have locks on the doors, though.

Please consider R2P for your rehab needs and ongoing support fitness…read more From the first call and quick assignment of a therapist and appointment I knew I was in the correct place. Matt (Mannick, DPT), my therapist consistently combined clinical skill with a calm encouraging manner. My concerns of being a 77y female who was minimally to moderately active were concerns of being treated as 'old' were immediately removed. The programs Matt designed were respectfully age-related still challenging strength, balance and endurance so I could safely continue doing the exercises at home. My presenting symptom ( sciatic pain) was treated swiftly allowing me to continue my activities without pain. And additionally he got my frequent sense of humor comments. My experience is with the Frederick location. However, want to say the population in Hagerstown and surrounding area are fortunate to have Matt available to you at the Willamsport location.

My experience at R2P has been nothing but extremely extraordinary! It all started with my initial…read morephone call with the front desk person. With that original call I was immediately scheduled for at least a month, maybe two. When I arrive for my schedule appointments the front line staff checks me in quickly and notifies my therapist. Pretty soon after, my therapist comes to get me and we begin. Zach, is my therapist and I'm very grateful to have him. From the start, Zach was very personable. He makes me feel comfortable and always has a great plan of action. When I started at R2P I could barely drive my car and I definitely couldn't walk up stairs. Now, I can drive my car for hours at a time and I'm almost back to walking up stairs normally. Zach has a very good treatment plan for me. He makes me put in the work but I never over do it. At the beginning of the session I don't think I'm going to make it through but at the end I feel really good and I feel like I accomplished something. Bottom line, I would definitely recommend R2P to anyone trying to get back to regular activities or to any sport.

Great staff members that get to know you and a personal level and try everything in their power to…read moremake you feel better. Cannot say enough good things about all the physical therapists, assistants, and front office staff. If I ever get injured again and need PT I will definitely go back!

Great staff, very supportive, kind and have helped the healing process much easier mentally and…read morephysically.

I'm very conflicted writing this review, but here it is:…read more First, the good: Dr. Gwinn is an excellent surgeon. He is clearly very skilled and knowledgeable, and he immediately instilled confidence. Having this surgery was a major decision, and Dr. Gwinn put me at ease, and I believe I made the right decision choosing him for this procedure. I also have nothing but good things to say about his PA. If you choose MMI, you will likely receive quality medical care. Now, the bad: Quite literally, everything else. I have never experienced this much frustration dealing with a medical office staff. Communication is pretty much nonexistent, and when you do reach someone, most of the time they pass the buck, say your issue is not their department, and then blind-transfer you to a voicemail box. That voicemail will not be returned. You will have to call back over and over again, and even after explaining that your voicemail was never returned, you will simply be blind transferred to the same voicemail again, ad nauseam. This is true of scheduling, medical questions and concerns, administrative issues, etc. This is beyond frustrating, especially while recovering from major surgery and navigating other issues such as FMLA concerns. Also, if you need any forms filled out, they will nickel-and-dime you. Need a one-pager stating that you are medically fit to return to work after FMLA, that's $10, need another form, that's $10, even if you download it digitally. I'm not really concerned about the small fee, but it seems petty, especially considering I'm continuing to have and pay for follow-ups with the doctor. It's just another example of a top-down culture that seems to be anything but customer-focused. Again, I'm grateful for the quality medical care I've received from Dr. Gwinn. That being said, I think the way this practice is run is detracting from that care. As frustrating as the totality of my experience has been with MMI, it's unlikely I would recommend the practice to a friend, family member, or colleague.

Horribly run company started with Chester office waste of time for about 5 weeks tried Annapolis…read moreoffice rude and misread medical chart. Cancelled appointments with no notice after scheduling work around for surgery I had no confidence and after 6 weeks of no help no way would I let them perform surgery on my knee.

I overpaid and received an additional bill, I then called the insurance company and found out they…read moreowed me $200. When I called Nova they said we don't automatically refund you if you o road you have to call and request it. I requested the refund in March and it is now end of May and still haven't received my refund. This place has the worst customer service!

I have been doing both land and pool PT at Novacare for several weeks now, and I am MORE than happy…read morethat I chose to go there. The facilities are bright, cheerful, and clean, but the true stars are the physical therapists. I have worked with Mark and Jodene, Faryn, and Ashley so far, and each one of them is not only empathetic and caring, but friendly and just a lot of fun! I have learned so much from them, as well. Jodene and Mark are both naturals at teaching and I was able to see a very quick improvement in my pain levels from following their advice. I HIGHLY recommend Novacare and am very grateful to have them in my life right now! Oh, also a shoutout to Miller at the front desk, for his caring and patience with making all my appointments!

I am giving Frederick Health System at Aspen Ridge one star. Prior to orthopedic surgery, I was…read moretold that pre-op physical therapy was mandatory. I made an appointment FMH Aspen Ridge. My "physical therapy" appointment consisted of the therapist showing me how to use a walker and how to use a cane. No actual therapy was conducted. If I didn't already know how to use a walker and a cane, I could have looked it up on the Internet. I was also told on the day of my appointment that they was no co-pay; however, I am being billed 40 co-pay. The billing by FMH Aspen Ridge to my insurance company was $323. This seems quite excessive for showing someone how to use a cane or a walker. If I even need PT again, I would certainly not choose Aspen Ridge.

They are receiving 1 star as I was supposed to have had an evalaustion and due to being ill was…read morepenalized by their Direcror Rick. I was told they could not reschedule me due to my cancellations for being sick. I was inconviencing their physical therapist, Quinton, since they could not put people in my slot. As if I am supposed to know ahead of time when I will be ill. Now, I am expected to call on my day off to see if they have an opening.

The PT's are charting while you are doing your exercises. It's mostly the tech's that interact…read morewith the person. You receive about 5-10 minutes of hands on physical therapy. Very little adjustments or massage to painful injured areas, no stem, or no heat. You can have ice if you ask for it. The gym area is small, and everyone is watching each other workout. They do clean the equipment in between patients which is a bonus. You must wear a mask which is a good thing. The front receptionist is a sweetheart. If you are an athlete this is your spot. If not... oh well find another PT otherwise you will be made to feel less than or even bullied.

This is the most professional and knowledgeable collective group of therapists I have ever been to…read more This is the second time where they are rehabbing a knee replacement. They spend quality time with you and each therapist watches and helps or corrects you to make it the best possible recovery for each client. Their knowledge is amazing as I have been at other groups which do not compare. I cannot say enough about Mark and Brian and the care they have provided to me to achieve a full recovery. If they see you struggling they will try new things all the time to get you on the road to recovery. I cannot say enough. The Best!!!