Was referred for a root canal. Came in, they took the same pics from the same machine that were…read moresent over from the Dentist. Then told me the tooth wouldn't be viable long term and charged me $75 copay. The staff was nice. I feel like I could have saved a lot of time and pain with a little up front investigation. It seems to me that they decided they weren't goin to do the work, but wanted the X-rays to justify the copay for doing nothing. I'm sure they do a great job if they are going to try to save your tooth. However, feeling shafted leaving an endodontist isn't the feeling you want to have, and I certainly have that feeling.

Excellent care and professionalism! Dr. Smith, his assistant, and everyone in the office were…read morefriendly and helpful.

I've used Double Oak Mountain Family Dentistry for pretty much my entire life! I refuse to change…read moreoffices and use to drive from Georgia just to see them. They have done two root canals and a crown for me and have been extremely patient and tentative to all my questions and needle phobia.

Was a patient here when I lived in Alabama. Never a fan and has many issues. Moved seven years ago…read moreout of the state and they continue to harass me even though I have repeatedly told them I'm no longer a patient. Frustrating.

This place is great. Everyone I've encountered there is friendly, kind, and professional. I felt…read morereally comfortable with Dr. Lewis, and I have to give extra appreciation to Rachel, my hygienist, because her work was really cut out for her when I landed in her chair. She was so sweet to me, and did a great job on my very sensitive teeth that hadn't been professionally cleaned in years. Shout outs to Hannah and Heather, too, for helping with my crown.

This is embarrassing to write but I had my first official freak out and cried like a baby during a…read morecavity surgery yesterday.. The assistants and Doctor Lewis were absolutely AMAZING and a 15 out of 10. They were so caring and supportive through the whole trauma. They swaddled me in a furry blanket because I was shaking then they checked on me the whole time and sat with me. Heather would pop in randomly and just let me know I was doing great haha. When they first gave me the numbing medicine one of the girls was giving me a nice little arm rub for support and the doctor let me know that sometimes when the medicine gets in your blood stream it can cause your heart to beat very fast, that and not being able to swallow gave me the panic attack. Anyways I will be coming to this office for a long time. I highly recommend this place for anyone but especially babies like me

Best dental experience you will ever have! Going to Southern…read moreDental made me feel at ease. All the employees are so friendly. What I liked about my visit was that they inform you about what they are about to do to make your dental health the best it can be.

I've been going to this Dental practice for over 20 years. The level of care is phenomenal! The…read morestaff are always very caring and friendly! They take extra care of you throughout your procedure. Since I'm a weenie with pain, I definitely recommend the laughing gas. I might add that Dr. Drayton is amazing as well. One thing that really touched me was, a patient came in for her appointment and told the front desk staff she didn't have dental insurance. Staff was so helpful and accommodating to her and gave her resources. Most would have turned her a way.

The quality of the care and the office experience were excellent. I had a great experience, and I…read morewould highly recommend them.

I had a filling replaced and for the first time in 30 years, it was done right. I've had to go back…read morefor adjustments multiple times in the past, but Dr. Russo did a great job. Highly recommend.

I have used Gooch Family Dentistry for me and my family for years. The office staff is always…read morefriendly and helpful. They make me feel at ease during procedures and always looking for ways to make me feel comfortable. I used to dread the dentist, but they changed that for me.

I am writing this review based on my sister's experience working at this dental office, as well as…read morewhat she shared with me about the workplace. My sister is a Black woman, and the way Black employees were treated raised serious concerns for me. She also described what she felt was unequal treatment among employees. According to her, one white employee was allowed to contribute very little to the workplace without facing the same level of scrutiny or consequences as others. This created concerns about favoritism and unequal standards. I also learned about another Black female employee who reportedly passed out after being exposed to blood. She continued working there afterward but was reportedly fired approximately a year later. This raised additional concerns about how Black employees were treated. It seems to be a pattern with Black individuals in general. Seeing Dr. Gooch wearing a "Gulf of America" T-shirt also made me uncomfortable and contributed to my concerns about the workplace environment. Based on my sister's experience and what she shared with me, I would encourage anyone considering this office to carefully consider their options.

I was referred here by my dentist to get my wisdom teeth removed…read more The positive: - Making an appointment was pretty easy, they were informative on what to expect and what to bring with me (ID, form of payment, somebody to drive me home from the procedure) - the facility itself is very nice and clean. The building looked new, had some nice Christmas decor, and cozy details such as a blanket for the patient in the consultation room. - the technology they have is great and very up to date, especially compared to the average dentists office. The consultation room has a gigantic TV that they will pull up your pan X-ray on, allowing them to show you exactly what they plan to do. - because my pan X-ray was a bit old and had been the old printed type (not digital), they were nice enough to repeat an X-ray on the house prior to the procedure. This allowed the oral surgeons quickly figure out that what looked like a cyst on an old X-ray was simply an undeveloped wisdom tooth. - the oral surgeon had a nice demeanor, was great at describing the procedure. He also is very skilled at what he does, the surgery went well without any issues and I had a prompt recovery. The negative: - It took over a week to get a call back from their employee in charge of finance/insurance to get details about what sort of out of pocket payment I would be looking at after my dental insurance coverage. - the front desk person was under the impression that I would need "general" anesthesia. I don't think the front desk people fully understand the difference between general anesthesia and light sedation. - the oral surgeon spent very little time on the consultation prior to the procedure, and I felt as though I was almost forced towards going under sedation for the procedure rather than being given information on doing only local anesthesia. I felt as though I had no information and no choice on the matter. I was only getting the top wisdom teeth out so from speaking to friends in the field, local anesthesia could have been a viable option. - the person I asked to drive me home was given post-op instructions due to me still being sedated. Since this was just a routine wisdom tooth removal, it would have been nice to hear these instructions myself prior to going under sedation. Overall- I enjoyed my experience here, and the wisdom tooth removal surgery was successful. The oral surgery team here is very skilled, and I was healed up enough to go back to a regular diet within 3 days of surgery.

Professional, while putting patients at ease. McKay is vary well known for the produces he…read moreperforms. I have had apicotomy, tooth extractions, bone grafts, and recently an abcess taken out and drained with Dr McKay. He does quality care in a comforting environment. All procedures were successful with Dr. MCkay.

I called to see if I could get in for a. Cleaning and checkup and I called another dentist they…read morequoted 129.00 this dentist quoted 299.00. ! I go to UAB dental school it's only 75.00 it is hard to get downtown but this dentist can't even do a cleaning till February 11th ! My sister was a dental hygienist and she did all cleanings ! The dentist only did the checkup and looked at X rays! Then tells you what dental work is needed . If a simple cleaning is 299.00 at this dentist I suggest you find a dentist that's not a scam!

Great staff and dentist. I've been going to Valleydale dentistry for over 10 years. Always…read moreprofessional.