This was the worst experience I have had. I paid for gas and if they gave it to me I couldn't tell. The shots hurt so bad. Usually when a dentist is giving you numbing shots he will make it less uncomfortable. He did not do this. I just received a bill for $165.00 for a 3d x-ray that is not covered. I paid what they asked me to pay when I was there. I called about this bill and the girl said yes, insurance usually doesn't cover that. I asked why didn't you tell me that insurance would probably not pay for it. I then asked, if they could discount this amount to what insurance would allow. She said NO. I told her my dentist had sent me for a root canal of one tooth. I didn't see why they had to do a 3D of my entire mouth. If you go be prepared for additional charges that are not covered. read more

I had a great time at Brookwood Endodontics! Vanessa and Dr. Stephen Thomas was a delight to be with. They were very attentive to my needs and personable. They were also pretty fast with my root canal and would definitely do it again with them (if god forbids I get another one). If you're thinking of getting a root canal, I'd recommend getting it from them! read more

I had an excellent experience at Brookwood Endodontics. I was referred to Dr. Thomas for a root canal, and he did a superb job. What sets Brookwood Endodontics apart is its attention to patient comfort. When I arrived, I received a card to complete noting my preference for nitrous, a blanket, a pillow, tv channel and a beverage. This helped ease my anxieties about the procedure almost immediately. Prior to the procedure, Stephanie and Daniel did a fantastic job of taking my X-rays and well as explaining and preparing me before Dr. Thomas began his work. I appreciated that Dr. Thomas made certain that I understood why the procedure was needed and what to expect during and after the procedure. The following day, a member of the office called to check on me, which rarely, if ever, happens at other offices. I could not have asked for better or more professional service. Highly recommend. read more

This was my first root canal done by a specialist ( endodonist) instead of a dentist , I was very afraid bc I've had a lot of procedures that were done incorrectly by a "regular "dentist . All I can say is " WOW" the difference in this root canal is night and day !!!I had absolutely no swelling, no pain at all afterwards! Couldn't even tell if had anything done ! The shots were the worst part of the entire root canal ! I'd highly recommend Dr Steven Thomas , if I ever need another root canal, I won't hesitate to go back! So glad my regular dentist referred me here ! The staff was wonderful also !! ( a plus is the view from my corner glass walled suite was incredible ! The office is almost hanging off the edge of the mountain, so it's gorgeous !) read more

Really like all the staff that I have come in contact with. All super nice and accommodating read more

Brookwood Endodontics - Endodontists Near Me - Birmingham, Alabama

Could not say enough good things about Dr. Thomas and his staff! They worked me in last minute for a root canal due to being in so much pain. The dentist is not generally a pleasant experience but Brookwood Endodontics makes every effort to make you comfortable, as well as make the procedure as painless as possible. They are truly compassionate and committed to the patient! Thank you Dr. Thomas and McKenna!! read more

My adult daughter was referred by her dentist for an area of pain in her mouth. Dr. Wilke was never able to identify the exact tooth that was causing her pain because he did panoramic xrays rather than testing each tooth. We received a substantial bill for the useless xrays and for the visit which did not yield a diagnosis or treatment plan. We went back to our dentist at UAB and she sent us to a graduate student in endodontics, who found the specific tooth and the specific problem. She had a cracked filling. The treatment plan is for a temporary crown to see if the pain abates, and a root canal plus permanent crown if it persists. Brookwood endodontics was more interested in billing than diagnosing. They did nothing at all to ameliorate her pain. read more

This practice is reminiscent of a spa with beautiful views, calm and serene decor, and soothing environment. Shelby and Andi helped me relax as they did my initial intake procedures, so much so that my anxiety dropped from terrified to slightly anxious. My surgeon was kind, funny, and pitch-perfect in responding to my questions. He did not use terminology intended to embarrass or confuse me, nor did I feel silly for the questions I presented due to a demeaning tone in his response. I hope to never need their services again, but if one must have a root canal, this is where one wants to go. read more

This place is the best for root canal. I have had several and Dr. Thomas, Crystal and Erin are all top notch! They are professional, calm and on top of their game. One of the best things, is the view of Homewood. The building is on top of a mountain next to Brookwood hospital and that view is soothing. Dr. Thomas is very skilled with needles, I did not even feel the two shots in the roof on my mouth - now that is not easy to do. Also, want to thank Crystal and Erin, they stayed with me the entire time and were extremely helpful to keep my mind off the procedure. I was virtually pain free and slept soundly that night. Thanks to you all at Brookwood Endodontics!!! And thanks to Dr. Perrigo for recommending them to me. Julie C read more

Well, if you have to have a root canal, this is the place to do it. I went to my dentist to have a filling replaced and she said the tooth needed a root canal. Since I was already numbed up, she called Brookwood to see if they could take me immediately, they said they would fit me in. I was impressed with the office immediately. Really nice waiting room, staff were friendly and efficient. After a short wait, I was taken back to a room with a beautiful view (see pic). I was immediately taken care of by the assistant who took x-rays and got me prepped for the endodontist. There was a TV to watch while I was getting worked on. The endodontist went straight to work and put me at ease. Sadly, I can't say this was my first root canal but this was definitely the easiest one I ever had. It was over with before I knew it. I hope to never have to come back here again, but if I do, I will not hesitate to come here. read more

Brookwood Endodontics - Nice view for a root canal - Endodontists Near Me - Birmingham, Alabama

Dr Thomas and Morgan is the best.If I need any service as to root canal, I'm coming back to Dr Thomas, NO PAIN. I'm taking the antibiotics but I haven't taken not one pain pill.. read more

I needed a root canal, unfortunately, and was referred to Brookwood by my dentist. They were awesome... best root canal ever. And I've had three. No pain during or after the procedure, the staff was very kind and attentive, and if I ever need more endodontic work, this is where I'll go. Highly recommend. read more

Writing this review on behalf of my husband (the patient) The reason for 1 start: 1. Brookwood gave us a much lower estimate for root canal, a procedure they perform all the time 2. It took SIX MONTHS for the office to sent us a statement, asking for extra balance because insurance denied coverage 3. After we calling the insurance, we realized that insurance denied coverage because Brookwood didn't submit basic evidence X-ray. Brookwood couldn't figure this out and asked us to handle the remaining balance 4. We were required by the front desk to handle the insurance or pay the balance within FOUR DAYS. In order to emphasize that, she told us that they would send us to collection. They could take their sweet time, not you the patient! 5. Front desk knows literally nothing, whatever you ask, you have to be put on hold and she needed to ask other people Take-home points: Life is stressful. Don't let an unorganized dentist office makes it even harder. Pick a dentist office with better service and save yourself some headache! Have a good day! read more

I have had a root canal in the past. It was an unpleasant experience that left with great anxiety about dental work. Dr. Wikle and Tiffaney were amazing. They made me feel comfortable and safe. And here I am the day after and I have no pain at all. I am so thankful for their wonderful care. I highly recommend them! read more

As far as getting a root canal goes, this place is top notch. I was so nervous whenever my back tooth started throbbing at the touch of something hot, cold or sweet. I know I shouldn't have been nervous considering I work at a dental office and we refer patients to get them done all the time. I felt like a hypocrite, but I was so scared. Whenever I arrived I was greeted so nicely by their front desk staff. I was quickly taken back and put in the chair. The assistant was precious! I can't believe I can't remember her name!!! She talked and laughed with me and completely put me at ease. Not to mention I got to watch HGTV and look outside at their beautiful view from their office windows! Dr. Collier came in quickly and before I knew it, the procedure was over. Zero pain! Literally! The worst part was the numbing! I have recommended so many people to Thomas and Collier! & I got a free smoothie as a gift :) read more

Brookwood Endodontics - Their building from Highway 31! - Endodontists Near Me - Birmingham, Alabama

I was unusually anxious about this visit because I had been in so much pain, but Dr. Kaple and Desiree were fantastic. They did a great job of keeping me calm and also making the experience enjoyable (oddly enough for a root canal). It's clear that they are highly skilled at what they do and have great attitudes. Not only was my appointment great, but it was scheduled quickly and easily. If I need any work done again, I will gladly be back to this office. I'll also be recommending it to all my friends and family. read more

It was the best experience I've had. I learned that I needed a root canal. I was referred to Brookwood Endodontics. I arrived and filled out paperwork, the waiting area is very nice. I didn't wait for long maybe about 15-20 max that's including filling paperwork. I was so nervous but Taylor and Dr Collier made me fill at ease. And made the process go really smooth. I only hated getting the numbing medicine but after that it was quick! I was able to watch hgtv, or headphones to relax me. I would recommend anyone to go there for their root canal. read more

Dr. Wikle and Olivia took care of me today for a root canal on my back tooth! They were absolutely amazing! I'm the type of person who needs gas for a teeth cleaning. They knew how nervous I was and made sure I felt comfortable. I did not feel a thing. Not even the shots to numb me. It was a super pleasant experience and I would highly recommend especially if you are scared to go the the dentist! read more

This was my first visit to Brookwood Endodontics. The girls at the front desk was very friendly and amazing! Dr. Powell and Andi was definitely the dream team. The 2nd tech, I didn't get her name, but she was very sweet and knowledgeable on what should I should and should not do after the procedure. Oh yea, can't forget about the amazing views from the room!! The team made me feel extremely comfortable throughout my whole experience due to me having anxiety. I will be visiting again if there's another procedure that needs to be done sometime in the future. read more

Dr Trevor Kaple, Melissa and Natalie were friendly and caring. Dr Kaple explain the procedure and I had confidence and trust him 100%. I had no pain during the procedure and definitely would go to him again with any dental problems. The office called the next day to see how I felt (another plus). There is only a couple of great dentist I have known over my lifetime (70 years) and Dr Kaple is one of the two! read more

The entire staff - from front desk to doctor - made what could have been a negative experience be a pleasant encounter. They are knowledgeable and efficient, as well. They worked me in without interfering with anyone else's schedule. They never made me feel rushed or 'processed.' They understood the human behind the dental emergency. read more

I have been fortunate to have stayed in great hotels, traveled first class on many flights, and shopped in great retailers. This practice delivers a similar experience. As a customer satisfaction consultant, I'm hard to please. I teach my clients to do at least one thing that will make the customer say, or think, "Wow". This practice exceeded my expectations at every turn. Most patients were there for root canals, so there weren't a lot of smiling patients in the waiting room. However, I witnessed a majority of patients smiling on the way out. If you need Endo work in the Birmingham area, there is no need to search any farther. Oh, their prices are very competitive too! read more

Awesome dentist and staff. Made me comfortable and relaxed. That's no small feat as I usually am petrified of dentists. I will definitely get any other endo work here!! read more

Best root canal ever! (My third one). Dr Thomas, supported primarily by Erin, was essentially painless! They both made me feel at ease. The only pain medication I required afterward was one Tylenol capsule! read more

This was our 2nd root canal with Brookwood Endodontic. The first root canal that my daughter had we had a wonderful experience. We were pleased because she had a Horrible experience with a Endodontist in Anniston who did her First one(after an Endodontist in Gadsden was just as rude,uncaring,disrespectful to say the least we passed on) We ended up here for the 2nd root canal and had a wonderful exp. Sadly with this one we did not and was very disappointed? I am in health care myself and realize things have been very trying at times with this Corona Virus precautions,etc. But our kind Dentist in Gadsden immediately called Brookwood Endodontics this am when he checked my daughter tooth/swollen gum and her severe pain All weekend. We were given a 3:30 appointment and ofcourse we said yes because she was miserable. The office called us back and said we could be there and 2:30 and might get in a little quicker so my daughter and her boyfriend started over to Bham from Jacksonville. Arriving at 139pm and letting office know that she was there and was told we will call you when ready and that it would be 450.00. She waited and waited and about 3pm checked in with them again and was told Dr. was finishing a case and shouldn't be too much longer. She checked in again about 4 to make sure they hadn't forgot her because she was Still in so much pain. again told they were a little busier than they thought they would be so it would be a little longer. At 5pm my daughter calls crying and said she thought they had forgot her because they close and 5 and she could only get answering machine. I called our dentist in Gadsden and his receptionist was Very surprised so she called their answering service and within 5 min receptionist called for my daughter to come in. She finally called me at 709pm( I wrk night shift as an RN) at wrk crying and told me she was still in so much pain, she basically felt everything! she had Nitrous(supposedly) and couple shots that numbed throat(tooth was in front). no pain med given(and yes I am aware of the opioid crisis and why we cant get pain meds) but she has been in pain for 3 days and so far root canal appears to not be giving relief esp after feeling Everything! I think you could have ordered 5 pills to help here through these few days... I realize it was end of day, but if you did not want to take time to give my child Best care possible, you should have said no to scheduling today. we have insurance and paid you $450.00 and still no relief!! VERY DISAPPOINTED as a Mother and a Nurse and Very Upset! Sadly our 2nd exp.here was not as wonderful as 1st. Belinda S.Crenshaw read more

I was referred here by my dentist for a swollen nerve that had caused me to get a sinus infection. I was in a lot of pain to say the least. Dr. John Collier and his staff made me a priority. They went out of their way to make me comfortable and did whatever they could to get me back on the right track. They also called me multiple times throughout the week to make sure I was okay and feeling great. When I started to feel pain again they had me back in the very same day. Amazing staff, I will certainly use them for all of my future needs here in Birmingham. read more

Dr. Thomas was wonderful! I just had a root canal this week. I was petrified when I walked into the exam room. Crystal was so kind and patient, explained the entire process and addressed every concern. Dr. Thomas was kind, professional, quick and thorough. Absolutely no pain and I am a big baby! Highest recommendation for this group, even called to check on me the next morning. read more

I had to have the tooth removed that Dr. Thomas did a root canal on only a month after the procedure. During this time it hurt and I could not chew with it. I was only refunded half of the 735 dollars I was charged. When I had the tooth removed I was told the tooth had been cracked down the center during the root canal procedure. Such an awful and extremely expensive experience. I suggest if you need this procedure to not use this endodontist. read more